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mfg Solicitors LLP

4.3 | 53 Reviews 53 Reviews | Consumer
2,354 Total Company Reviews info icon Consumer | info icon 2,354 Total Company Reviews Consumer | info icon 2,354 Total Company Reviews

3rd Floor, Waterloo House, Waterloo Street, Birmingham, West Midlands, B2 5TB

Accepting new clients

3rd Floor, Waterloo House, Waterloo Street, Birmingham, West Midlands, B2 5TB

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 652530

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mfg Solicitors LLP Review Scores & Client Satisfaction Overview

4.3
Excellent
83%
Value for
Money
83%
Success
Rate
83%
Would
Recommend
Communication 4.3/5
Initial Impressions 4.3/5
Approachability 4.3/5
Documentation Accuracy 4.2/5
Legal Knowledge 4.3/5
Value for money 4.2/5

Accreditations

mfg Solicitors LLP are accredited by

Personal Injury accreditation awarded to mfg Solicitors LLP
Family Law accreditation awarded to mfg Solicitors LLP
The Law Society accreditation awarded to mfg Solicitors LLP

Description

With offices across the West Midlands, we are one of the oldest established solicitors in the country, tracing its roots as far back as 1556. We provide a range of legal services for personal, business and rural matters. We know that every case is different, and we offer specialist teams for each service.

Rankings by area of expertise

The rankings below show the areas of expertise that mfg Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

mfg Solicitors LLP Review Scores & Client Satisfaction Overview

4.8
Excellent
94%
Value for
Money
11% above
national average
95%+
Success
Rate
15% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

mfg Solicitors LLP are accredited by

Personal Injury accreditation awarded to mfg Solicitors LLP
Family Law accreditation awarded to mfg Solicitors LLP
The Law Society accreditation awarded to mfg Solicitors LLP

Description

With offices across the West Midlands, we are one of the oldest established solicitors in the country, tracing its roots as far back as 1556. We provide a range of legal services for personal, business and rural matters. We know that every case is different, and we offer specialist teams for each service.

Rankings by area of expertise

The rankings below show the areas of expertise that mfg Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of mfg Solicitors LLP

Meet the team of mfg Solicitors LLP

Contact & Locations - mfg Solicitors LLP

Opening hours

Monday 08:30–17:30
Tuesday 08:30–17:30
Wednesday 08:30–17:30
Thursday 08:30–17:30
Friday 08:30–17:30
Saturday (Closed)
Sunday (Closed)

3rd Floor, Waterloo House, Waterloo Street, Birmingham, West Midlands, B2 5TB

Reviews

4.3 /5 53 Reviews
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Clients say

What clients say about mfg Solicitors LLP

The firm specialises in conveyancing, probate, wills, employment and commercial/property matters, demonstrating strong technical expertise and clear, practical advice. Clients consistently praise efficient, thorough handling, proactive case‑management and transparent costs. Valued soft skills include excellent communication, responsiveness, patience, empathy and professionalism; staff are reassuring, friendly and approachable, guiding clients calmly through stressful situations. Reviewers highlight trustworthiness, attention to detail and a client‑focused, supportive approach that makes complex legal processes straightforward and stress‑reducing.

Very efficient
Great communication
Helpful staff
Professional service
Responsive team
Friendly approach
Knowledgeable staff
Stress‑reducing
Timely responses
Clear advice

ReviewSolicitors Review List

Profile image of Christine Stephens

Christine Stephens

Verified

Brilliant service

Very professional Competent and efficient

from mfg Solicitors LLP

Thank you Christine for your feedback. We are pleased to hear that you found our team to be professional, competent, and efficient. Delivering high-quality service with precision is our top priority, and we appreciate you taking the time to highlight your positive experience. Thank you for choosing our firm.

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Richard,

Verified
Housing & Property

Occasional review

Excellent service, Have known the firm for many years and have always received excellent service

Solicitors tagged in
this review

mfg Solicitors LLP

Dear Richard, Thank you for your feedback. We are delighted to hear that you have consistently received excellent service from our firm over the years. Your continued trust is greatly appreciated.

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Anonymous,

Verified

Excellent and efficient service

Extremely good experience, charged quoted cost and work carried out efficiently and to a high standard

Legal experts tagged in
this review

mfg Solicitors LLP

Thank you for your kind review. We are pleased to hear that you found our service efficient, high-quality, and delivered as quoted. Your feedback is greatly appreciated.

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DuncanJames,

Verified
Commercial Property

Excellent service from start to finish

As per the title, just excellent in every respect

Legal experts tagged in
this review

mfg Solicitors LLP

Hi Duncan. Thank you for your kind words. We’re delighted to hear you had an excellent experience with us!

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Rob

Company & Commercial

Excellence from start to finish.

I contacted MFG in early 2023 to see if I had a claim against my ex employer for breach of contract. I was told that there was definitely a valid claim which was explained to me on a way that it was easy to understand without all the legal jargon. It took over 2 1/2 years to get to court, during which time Chianna was always very understanding of my circumstances and accommodated my needs excellently. She understood what I wanted from the case but was always honest and realistic with her advice, opinions and my legal options. She was totally professional whilst dealing with the third parties, who were both very difficult and problematic in their approaches. Her legal knowledge was excellent, and her way of explaining things so I could understand them made making decisions less stressful. She put in a lot of hard work and also produced the biggest court bundle ever! She was excellent and amazing throughout even right up to being in court. Nothing was ever a problem.

Legal experts tagged in
this review

mfg Solicitors LLP

Thank you so much, Rob! We’re thrilled to hear that Chianna’s professionalism, guidance, and dedication made such a positive difference throughout your Company and Commercial case. It’s wonderful to know that her clear advice and hard work helped make the process more manageable, even with challenging circumstances. Your kind words mean a lot, and we’re delighted you had such a positive experience with us!

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Other Reviews

Profile image of richard wylde

richard wylde

richard

The service was very disappointing given I've worked with MFG before. I could never get hold of my solicitor often taking over a week to come back to me, which I never understand as it it only takes 30 secs to write a text message. I never felt like I was the client. I had to instruct another solicitor in the end as they simply didn't come back to me and even when I told them this it took them 24 hours to respond via a text message. it feels like some solicitors take ion work knowing they don't have capacity.

from mfg Solicitors LLP

Dear Richard, Thank you for taking the time to share your experience. We are very sorry to hear that the service you received from MFG Solicitors LLP did not meet your expectations, particularly regarding communication. We appreciate your feedback, as it helps us review our processes and ensure that clients feel supported and heard. We sincerely regret the frustration this caused and thank you for bringing these concerns to our attention. Kind regards, The MFG Solicitors LLP Team

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Caroline

Caroline

Good advice and very efficient service

A representative from mfg Solicitors LLP responded to this review

Thank you for your kind review Ms. Gaukroger.

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Coral

Coral

The experience I had with MFG was awful. Even having gone through the complaints procedure I was still completely unsatisfied with the outcome and ended up out of pocket. I dealt with Lucie Couchman, when I could actually get hold of her and I would not recommend. I had to change solicitors 2 weeks before my house sale went through & had to pay MFG £600 for doing nothing.

mfg Solicitors LLP

Thank you for sharing your experience, Coral. We’re truly sorry to hear that things didn’t go as expected. We understand how frustrating and stressful this must have been, especially during such an important time like a house sale. We take feedback like this seriously and regret that our service left you feeling let down. If you’re open to it, we’d still like to understand more and see if there’s anything further we can do. Please feel free to reach out directly so we can revisit this with the attention it deserves.

1
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David

David

No solicitor is cheap, but when you are charged premium prices and get poor, tardy service with no communication you have reason to be unhappy. Mfg's response to my complaint was to defend their service by threatening to take me to court for non payment of their fees. No discount was offered for a job that took 18 months and should have been completed in six. This is a firm to avoid.

mfg Solicitors LLP

Hi David. Thank you for your feedback. We're truly sorry you feel you had a disappointing experience. We take all customer concerns seriously, and while we understand your dissatisfaction with the delays, it’s concerning to hear that communication fell short. We always aim to provide the highest standard of service and ensure that clients are kept well-informed throughout. Please contact us at info@mfgsolicitors.com if you would like to discuss this matter further or provide more details, we’d be happy to address your concerns directly. Your feedback is valuable, and we’re committed to improving our service.

1
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Janice

Janice

I paid over £4,000 to this company and was no further forward than when l first started using this company. It appeared to be all about the money charging for every little thing and doing things that were unnecessary just so they could charge me for this. Phone calls made by me or email sent by me and preparing for a phone was all charged. Would not recommend them to anyone l know.

A representative from mfg Solicitors LLP responded to this review

We are sorry to read this review and having looked into the matter to which you refer, we note that we explained the circumstances surrounding your matter, we provided clear guidance on the next steps and the anticipated costs of the same. Unfortunately, due to circumstances outside of our control, we were unable to progress with the matter as hoped. We kindly ask you to speak to the individual that handled your matter directly by email or telephone so we may resolve issues with you personally and to your satisfaction.

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Reviews

4.8 /5 2354 Reviews
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Clients say

What clients say about mfg Solicitors LLP

The firm specialises in conveyancing, probate, wills, employment and commercial/property matters, demonstrating strong technical expertise and clear, practical advice. Clients consistently praise efficient, thorough handling, proactive case‑management and transparent costs. Valued soft skills include excellent communication, responsiveness, patience, empathy and professionalism; staff are reassuring, friendly and approachable, guiding clients calmly through stressful situations. Reviewers highlight trustworthiness, attention to detail and a client‑focused, supportive approach that makes complex legal processes straightforward and stress‑reducing.

Very efficient
Great communication
Helpful staff
Professional service
Responsive team
Friendly approach
Knowledgeable staff
Stress‑reducing
Timely responses
Clear advice

ReviewSolicitors Review List

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AndrewWilliam,

Verified
Housing & Property

Conveyncing

Effiecient, profession and patient service as always.

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Anonymous

Verified
Housing & Property

Highly recommend

All staff very helpful. Very efficient. Responded to queries quickly. They helped make the very stressful business of buying a house more tolerable. Special thanks to Javed Ahmed and his Secretary.

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RosemarieJean

Verified

Review mfg

This role of Executor is a first for me, but mfg have shepherded me/us through the process with patience, efficiency and professionalism - for which we are grateful!

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HannahJayne Walters

Verified
Housing & Property

Danielle has been amazing and the best solicitor we could’ve asked for!

Our experience we’ve had with MFG has been amazing! Danielle has been amazing couldn’t do enough for us and she was really reassuring throughout everything, me and my husband were first time buyers and we had no idea what to expect but we would recommend them every time. Like all house purchases we had periods of quietness and we were very nervous and needed reassurance and every time we asked, we were dealt with promptly and efficiently. Our experience has been amazing and the whole team have been super friendly making it easy to communicate with and in the future we will alway use them. Me and my husband will be forever grateful for fantastic the service they provided.

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Andrew Kellett

Verified

Great advice

From start to finish excellent service would definitely use them sgain

Legal experts tagged in
this review

from mfg Solicitors LLP

Hi Andrew, knowing that you would definitely use us again is the highest compliment we could hope for. We really appreciate your support and look forward to being in your corner whenever you need us next!

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Other Reviews

Profile image of gillian mccabe

gillian mccabe

gillian

Jacob was superb. He made everything simple for us and very efficient.

Legal experts tagged in
this review

from mfg Solicitors LLP

Hi Gillian, thank you so much for this lovely review! We are absolutely thrilled to hear that Jacob was superb and made everything so simple and efficient for you. We truly appreciate your positive feedback and wishing you all the very best!

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J Atkins

A client

Jacob was tremendously responsive and helped us massively in the purchase of our first home

Thank you for your kind review!

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madeline atkins

madeline

Our experience with MFG personal as been first class. We thank you all very much for your service.

Many thanks for your kind review, Ms. Atkins. We are delighted to hear of your experience with us.

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Jayne Hanby

Jayne

Excellent for all legal matters Very professional staff

Many thanks for your kind review Ms. Hanby.

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Sim Kaur

Sim

Ok, not very good at communicating updates.

from mfg Solicitors LLP

Thank you for your feedback. We are sorry to hear that you were not satisfied with the level of communication regarding updates. We take all comments seriously and would welcome the opportunity to review your experience in more detail, so we can address any concerns and improve our service moving forward.

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