Slater And Gordon Uk Limited logo

Slater And Gordon Uk Limited

4.6 | 279 Reviews 279 Reviews | Dispensing Errors
24,613 Total Company Reviews info icon Dispensing Errors | info icon 24,613 Total Company Reviews Dispensing Errors | info icon 24,613 Total Company Reviews

The Lewis Building, 35 Bull Street, Birmingham, West Midlands, B4 6AF

Accepting new clients

The Lewis Building, 35 Bull Street, Birmingham, West Midlands, B4 6AF

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 651529

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Slater And Gordon Uk Limited Review Scores & Client Satisfaction Overview

4.6
Excellent
92%
Value for
Money
91%
Success
Rate
90%
Would
Recommend
Communication 4.6/5
Initial Impressions 4.7/5
Approachability 4.6/5
Documentation Accuracy 4.6/5
Legal Knowledge 4.6/5
Value for money 4.6/5

Accreditations

Slater And Gordon Uk Limited are accredited by

Personal Injury accreditation awarded to Slater And Gordon Uk Limited
Clinical Negligence accreditation awarded to Slater And Gordon Uk Limited
Lexcel - excellence in legal practice management and client care accreditation awarded to Slater And Gordon Uk Limited
Trading names:
Accident Advice Helpline
Fentons (Part Of Slater And Gordon)
Claims Direct
Pannone (Part Of Slater And Gordon)
Compass Costs Solutions
Fast Claim Ppi
Compas Law Solutions
Slater And Gordon Lawyers

Description

Slater and Gordon Lawyers is one of the UK's leading and well-known consumer law firms with offices in a number of locations throughout the country.

Rankings by area of expertise

The rankings below show the areas of expertise that Slater And Gordon Uk Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Slater And Gordon Uk Limited Review Scores & Client Satisfaction Overview

4.4
Excellent
89%
Value for
Money
6% above
national average
89%
Success
Rate
7% above
national average
89%
Would
Recommend
8% above
national average
Communication 4.4/5
Initial Impressions 4.4/5
Approachability 4.4/5
Documentation Accuracy 4.4/5
Legal Knowledge 4.4/5
Value for money 4.4/5

Accreditations

Slater And Gordon Uk Limited are accredited by

Personal Injury accreditation awarded to Slater And Gordon Uk Limited
Clinical Negligence accreditation awarded to Slater And Gordon Uk Limited
Lexcel - excellence in legal practice management and client care accreditation awarded to Slater And Gordon Uk Limited
Trading names:
Accident Advice Helpline
Fentons (Part Of Slater And Gordon)
Claims Direct
Pannone (Part Of Slater And Gordon)
Compass Costs Solutions
Fast Claim Ppi
Compas Law Solutions
Slater And Gordon Lawyers

Description

Slater and Gordon Lawyers is one of the UK's leading and well-known consumer law firms with offices in a number of locations throughout the country.

Rankings by area of expertise

The rankings below show the areas of expertise that Slater And Gordon Uk Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Contact & Locations - Slater And Gordon Uk Limited

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

The Lewis Building, 35 Bull Street, Birmingham, West Midlands, B4 6AF

Reviews

4.6 /5 279 Reviews
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Review Source

Rating

Review Source

Clients say

What clients say about Slater And Gordon Uk Limited

The firm specialises in personal injury, medical negligence, employment law, clinical and tribunal work (including SEND/EHCP), wills and trusts, and complex tort/insurance claims. Clients praise strong legal expertise, thorough case preparation and effective outcomes. Valued soft skills include clear, timely communication, empathy, patience and professionalism, plus responsiveness, tenacity and attention to detail. Reviewers highlight supportive advocacy, practical explanations that simplify complex matters, and a reassuring, compassionate approach during stressful times.

Professional service
Clear communication
Responsive team
Knowledgeable solicitors
Compassionate support
Timely updates
Attention to detail
Helpful guidance
Successful outcomes
Client focus

ReviewSolicitors Review List

Profile image of Mick Sheldon

Mick Sheldon

Clinical Negligence

Fully recommend this company. Very professional and prompt service

Would like to comment on a very professional capable lady named Beth who listened to me very carefully and took down all the details of the claim and proceeded to keep me fully informed at all times. A very professional service was given. I fully recommend this company of solicitors

0
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Profile image of Stephen

Stephen

Clinical Negligence

Quite Excellent Support

We had a very long running and complex medical negligence case which ran in parallel with a lengthy police investigation into the substandard work of a locum surgeon. Yunesh Yeeranah was a tremendous personal support and a highly professional advocate for us through the most difficult period in our lives.

A representative from Slater And Gordon Uk Limited responded to this review

Hi Stephen, Thank you so much for your 5* review and for your kind words about our colleague, Yunesh. It was our pleasure to provide you with an excellent service and we will share your kind words with him as well as his team leader, Ben, who will ensure he receives the recognition he deserves. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future. Kind regards, Lucy Ellams Customer Analyst

2
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Profile image of Hamda

Hamda

Very professional and empathetic service

I have been incredibly impressed with the service provided by Slater and Gordon during the initial assessment of our clinical negligence enquiry. From the very first contact, the team has been professional, efficient, and deeply empathetic toward our family's sensitive situation. Communication has been clear throughout, and they have made a complex process feel manageable. It is a huge relief to have a firm that listens and takes our concerns seriously. I feel very confident in their expertise as we move forward with our claim.

A representative from Slater And Gordon Uk Limited responded to this review

Hi Hamda, Thank you so much for your 5* review, we really appreciate it. It was a pleasure to provide you with an excellent service. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future. Kind regards, Lucy Ellams Customer Analyst

0
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James

5* thank you for your help

Nathan Bunch took on our case when no others would we were never interested in the money and wanted to get the doctors name in the news so others were aware of him in the hope eventually he'll be stripped of his pin number Nathan, Deborah and the team did this for us, and there was some money at the end of it too, it won't bring our son back to life but it will help his brother have a helping hand so that in some way he's still looking out for his younger brother even though he's not around

A representative from Slater And Gordon Uk Limited responded to this review

Hi James, Thank you so much for your 5* review and for your kind words about our colleague, Nathan. It was our pleasure to provide you with an excellent service and we will share your kind words with him as well as his team leader, Victoria, who will ensure he receives the recognition he deserves. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future. Kind regards, Lee Jones Customer Analyst

0
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Profile image of Ruth

Ruth

Highly recommend

Slightly nervous as this was first time making a claim, however we did not need to be nervous as we were guided through the process step by step. Very professional and informative, a real pleasure to do business with. Highly recommend!

A representative from Slater And Gordon Uk Limited responded to this review

Hi Ruth, Thank you so much for your 5* review, we really appreciate it. It was a pleasure to provide you with a helpful service and please don't hesitate to contact us again if you ever require our services in the future. Kind regards, Lee Jones Customer Analyst

0
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Other Reviews

Profile image of Jay Heisenberg

Jay Heisenberg

Jay

My experience in the beginning was amazing. The last 3 months I haven't received any reply to many emails. Considering this is a large medical negligence claim for cancer I would have expected a response. I do understand that they are going through the discovery phase and trying to update them on some extremely important information has been stressful.

Hi Jay, Thank you for your review. We are sorry to hear our service did not meet your expectations. We appreciate your feedback and will take your comments under advisement for our future development. Kind regards, Lucy Ellams Customer Analyst

0
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Profile image of Kimberley Seddon

Kimberley Seddon

Kimberley

Approached S&G for medical negligence query, Beth T was very prompt in communications and approachable - many thanks.

Hi Kimberley, Thank you so much for your 5* review and for your kind words about our colleague, Beth. It was our pleasure to provide you with an excellent service and we will share your kind words with her as well as her team leader, Jamel, who will ensure she receives the recognition she deserves. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future. Kind regards, Lucy Ellams Customer Analyst

0
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Profile image of Richard Turvey

Richard Turvey

Richard

I recently have been dealing with a medical negligence case with Nicole. I wanted to take a moment to thank her for all of her help and support throughout this process. Whilst naturally I’m disappointed that the expert evidence did not support a successful claim, I genuinely feel satisfied that every avenue was properly explored and that no stone was left unturned. For me, that has been incredibly important. One of the hardest parts after losing my partner was not fully understanding what had happened or whether more could have been done. Although there has ultimately been no case to pursue, the investigation and expert review process have given me clarity and reassurance that the circumstances were thoroughly examined by the appropriate specialists. That has allowed me to finally begin moving forward with my life without carrying ongoing doubts or unanswered questions. I also wanted to personally thank Nicole for the way she handled everything throughout. She was always compassionate, professional, approachable and clear in her communication, and I always felt treated with care and respect during a very difficult period of my life. Thank you for your time and hard work. Best wishes, Richard

Hi Richard, Thank you so much for your 5* review and for your kind words about our colleague, Nicole. It was our pleasure to provide you with an excellent service and we will share your kind words with her as well as her team leader, Heather, who will ensure she receives the recognition she deserves. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future. Kind regards, Lucy Ellams Customer Analyst

0
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Profile image of Sowmya JK

Sowmya JK

Sowmya

A few years back I had reached out to them for an employment law situation and I was able to speak directly to a solicitor and then a partner which eventually led to me having a successful outcome overall. I was supported all the way through and expertise was strong. Recently I reached out to them to discuss a medical negligence matter. Completely opposite experience. After spending over an hour on a phone call, sharing personal details and multiple email follow-ups later, they just went silent. I did not even go beyond the enquiry handling team, let alone have a consultation with a solicitor. Such poor customer service.

Hi Sowmya, Thank you for your review. We are sorry to hear our service did not meet your expectations. We appreciate your feedback and will take your comments under advisement for our future development. Kind regards, Lucy Ellams Customer Analyst

0
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Profile image of David Southall

David Southall

David

I had an excellent experience with Slater and Gordon and am very grateful for the support given to me by Laura Selby who handled my compensation claim. She was professional, responsive, and explained everything clearly at each stage of the process. I would highly recommend Slater and Gordon to anyone needing legal assistance.

Hi David, Thank you so much for your 5* review and for your kind words about our colleague, Laura. It was our pleasure to provide you with an excellent service and we will share your kind words with her as well as her team leader, Angela, who will ensure she receives the recognition she deserves. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future. Kind regards, Lucy Ellams Customer Analyst

0
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Reviews

4.4 /5 24613 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Slater And Gordon Uk Limited

The firm specialises in personal injury, medical negligence, employment law, clinical and tribunal work (including SEND/EHCP), wills and trusts, and complex tort/insurance claims. Clients praise strong legal expertise, thorough case preparation and effective outcomes. Valued soft skills include clear, timely communication, empathy, patience and professionalism, plus responsiveness, tenacity and attention to detail. Reviewers highlight supportive advocacy, practical explanations that simplify complex matters, and a reassuring, compassionate approach during stressful times.

Professional service
Clear communication
Responsive team
Knowledgeable solicitors
Compassionate support
Timely updates
Attention to detail
Helpful guidance
Successful outcomes
Client focus

ReviewSolicitors Review List

Profile image of Mick Sheldon

Mick Sheldon

Clinical Negligence

Fully recommend this company. Very professional and prompt service

Would like to comment on a very professional capable lady named Beth who listened to me very carefully and took down all the details of the claim and proceeded to keep me fully informed at all times. A very professional service was given. I fully recommend this company of solicitors

0
Collected on: ReviewSolicitor collection source logo
Profile image of Grant

Grant

Personal Injury

Injury Claim

I highly recommend Shuiken Chan of Slater and Gordon Scotland. Shuiken was professional, knowledgeable, and supportive throughout my case. Communication was clear and timely, and I felt well informed at every stage. Shuiken's dedication and attention to detail resulted in a positive outcome for my case.

Legal experts tagged in
this review

0
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Profile image of Craig Faskin

Craig Faskin

Excellent customer support

What can I say!!! Recently my case was dealt with by Shuiken Chan at Slater and Gordon Scotland Ltd. Her tenacity, determination and professionalism was above and beyond throughout the process. Shuiken is an absolute credit to her organisation and I can’t thank her enough. Keep up the great work.

Legal experts tagged in
this review

A representative from Slater And Gordon Uk Limited responded to this review

Hi Craig, Thank you so much for your 5* review and for your kind words about our colleague, Shuiken. It was our pleasure to provide you with an excellent service and we will share your kind words with her as well as her team leader, Stuart, who will ensure she receives the recognition she deserves. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future. Kind regards, Lucy Ellams Customer Analyst

0
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Profile image of anonymous

anonymous

SEND Tribunal Success

I highly recommend Slater and Gordon for anyone navigating the SEND tribunal process. Fighting for your child’s rights is incredibly stressful, but this firm completely ease the burden. Their team take a diligent, no-nonsense approach and pay meticulous attention to detail. They truly go above and beyond to ensure that children receive the vital support they deserve. If you want expert representation and peace of mind during a challenging time, this is without a doubt the firm to choose.

A representative from Slater And Gordon Uk Limited responded to this review

Hi, Thank you so much for your 5* review, we really appreciate it. It was a pleasure to provide you with a helpful service and please don't hesitate to contact us again if you ever require our services in the future. Kind regards, Lucy Ellams Customer Analyst

0
Collected on: ReviewSolicitor collection source logo
Profile image of Stephen

Stephen

Clinical Negligence

Quite Excellent Support

We had a very long running and complex medical negligence case which ran in parallel with a lengthy police investigation into the substandard work of a locum surgeon. Yunesh Yeeranah was a tremendous personal support and a highly professional advocate for us through the most difficult period in our lives.

A representative from Slater And Gordon Uk Limited responded to this review

Hi Stephen, Thank you so much for your 5* review and for your kind words about our colleague, Yunesh. It was our pleasure to provide you with an excellent service and we will share your kind words with him as well as his team leader, Ben, who will ensure he receives the recognition he deserves. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future. Kind regards, Lucy Ellams Customer Analyst

2
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of Shaun Rilet

Shaun Rilet

Shaun

I had the pleasure of having Andrew Allen help me deal with a settlement agreement which was a tight deadline and was able to deal with but also make everything clear and simple for myself as someone that was lost in paperwork Mr Allen was able to put me and easy and was alway prompt to get back to me with any questions I had which is a great feeling as there nothing worse than having to wait what feels like a lifetime overall a great service and I would high recommend as he was really professional throughout and that all you can ask for at the end of the day if I was ever in a position again that I required his services he would be my first call

Hi Shaun, Thank you so much for your 5* review and for your kind words about our colleague, Andrew. It was our pleasure to provide you with an excellent service and we will share your kind words with him as well as his team leader, Jennifer, who will ensure he receives the recognition he deserves. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future. Kind regards, Lucy Ellams Customer Analyst

0
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Profile image of Susan Sheehan

Susan Sheehan

Susan

I had the pleasure of having Sinead as my solicitor and cannot recommend her enough, also Aleenah for all their hard work. Amazing members of your team . You are lucky to have them⭐️⭐️⭐️⭐️⭐️

Hi Susan, Thank you so much for your 5* review and for your kind words about our colleagues, Sinead and Allenah. It was our pleasure to provide you with an excellent service and we will share your kind words with them as well as their team leader, Tracey, who will ensure they receive the recognition they deserve. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future. Kind regards, Lucy Ellams Customer Analyst

0
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Profile image of Stephen Mactavish

Stephen Mactavish

Stephen

I can not find any bad to say about Slater & Gordon they did a great job for especially Andrew Hostler.my solicitor who i would recommend to anyone who needs an injuries lawyer

Hi Stephen, Thank you so much for your 5* review and for your kind words about our colleague, Andrew. It was our pleasure to provide you with an excellent service and we will share your kind words with him as well as his team leader, Richard, who will ensure he receives the recognition he deserves. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future. Kind regards, Lucy Ellams Customer Analyst

0
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Profile image of A Tsang

A Tsang

A client

Me and my wife are using Slater + Gordon to make our wills. Ffion handles them very well. We are totally satisfied. A 5-star performance.

Hi, Thank you so much for your 5* review and for your kind words about our colleague, Ffion. It was our pleasure to provide you with an excellent service and we will share your kind words with her as well as her team leader, Rachel, who will ensure she receives the recognition she deserves. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future. Kind regards, Lucy Ellams Customer Analyst

0
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Profile image of beth meincken

beth meincken

beth

I’ve been dealing with a personal injury claim for little over 18 months with Slater and Gordon. It has been such a stress free experience dealing with my solicitor, Sahmaira. She has been absolutely amazing and answered every question I had, her knowledge and experience made the outcome of the personal injury claim very successful and I cannot thank her and Slater and Gordon enough.

Hi Beth, Thank you so much for your 5* review and for your kind words about our colleague, Sahmaira. It was our pleasure to provide you with an excellent service and we will share your kind words with her as well as her team leader, John, who will ensure she receives the recognition she deserves. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future. Kind regards, Lucy Ellams Customer Analyst

0
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