John
Worst Company in the World (Ever)
Totally agree with the comments of Jenny (Aug 12) and John (Aug 8). Also, I would only give ZERO stars and not the minimum of 1 star. My review is a ZERO star review. Absolutely useless Conveyancing service! A 10 year old child could do a better job! DON'T USE THIS COMPANY, especially if, like me, you are using them as Conveyancers for Selling your own property and Buying another property. They don't return your calls and take forever to answer emails, never fully with the questions you want answered. They are never open and honest and consistently want to pull the wool over your eyes. They don't value Clients and are the most UNPROFESSIONAL people I have ever dealt with in over 30 years . Especially, DON'T USE MATTHEW HOWARD or GAYNOR MCCORMICK - USELESS! Gaynor has a non-existent email address and no-one wants to give out her proper email address. I've escalated and registered numerous official complaints to Slater and Gordon, via their non-helpful 'Helpdesk', and been advised that a Senior Manager will be calling me within 72 hours. I'm still awaiting a call after 2 weeks! I've also logged a complaint with the Legal Ombudsman and will be taking all my matters further. It has got so bad , that there is a strong chance my House Moving Chain will COLLAPSE, due to mainly one person's incompetence, MATTHEW HOWARD - he doesn't care, he is totally incompetent, hasn't got a clue about providing a service to clients, and never answers your questions. DO NOT BELIEVE ANYTHING SLATER & GORDON SAY. I left the same review , 6 days ago, on Google Reviews and Charlie Medworth (S&G Customer Analyst) advised me that someone would be contacting me ASAP. No-one from S&G has made any effort to contact me in the last 6 days, or anytime in the last 5 months. Also, the incompetent Matthew Howard (Conveyancer) has , at my request , been replaced, but the level of Service is still just as bad. I will be sending an email to the CEO , David Whitmore, letting him know of the appalling level of service. DO NOT USE SLATER AND GORDON. I have left a similar review on Google reviews and Trustpilot and will also be leaving a review (ZERO stars equivalent) on any other Review websites.