Eatons

I would like to express my sincere appreciation for the support provided during the completion of the 41 Somerdale Grove sale with Eatons Solicitors. Throughout the process, Anisa Khan and Maria Tariq were my main contacts, and they consistently demonstrated a friendly, professional, and highly supportive approach. I found their guidance particularly valuable during a personally challenging period due to the passing of a parent, which meant I was not always able to give the sale my full attention and occasionally led to minor oversights; however, they remained patient, empathetic, and proactive in helping me resolve issues efficiently, ensuring that nothing became unmanageable. Their assistance made a significant difference to the overall experience, and I cannot thank them enough for their care and professionalism. Thank you both !

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Anisa Khan

Maria Tariq

I would like to say thank you to Anisa and Maria for all their hardwork and their assistance throughout this journey. I really appreciated your efforts and l would highly recommend Eatons to family and friends!

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Anisa Khan

Maria Tariq

Great communication, excellent service, very well pleased

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Louise Barlow

We honestly could not have moved house without Anisa and her assistant Maria, especially Anisa. They were incredibly helpful, approachable and genuinely kind and understanding throughout what was an especially stressful time for us, particularly with me being pregnant. They went above and beyond to make sure everything was completed in time for us to be in our new home before our baby was due, which meant so much to us. They were always there to answer our questions, reassure us and make the whole process feel that little bit easier. We are so grateful for all their support and would wholeheartedly recommend them to anyone looking for a conveyancing team who truly care about their clients.

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Anisa Khan

Maria Tariq

Excellent service from Eaton’s. Louise dealt with the sale professionally and was kept up to date throughout the sale. Highly recommend.

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Louise Barlow

Eatons solicitors have helped me through a purchase, a sale and now my second purchase. Nobody else I would trust in conveyancing. Julia Macgregor and her team are exceptional. Would not hesitate to use again!

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Julie MacGregor

Having Eaton’s as my solicitors was the best decision. They were on it straight away and answered all my queries and questions and supported me through it all. Many thanks to Anisa and Maria for all of their efforts!

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Anisa Khan

Maria Tariq

Michelle was absolutely wonderful and we could t recommend her more highly! Thank you!

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Michelle Gill

Extremely disappointed with our experience with this firm, particularly with the way the manager, Michaela, spoke to us. My father had previously instructed this firm in relation to a property purchase. He paid £250 but later became unable to proceed due to a major change in his personal circumstances. He says he contacted the person dealing with his matter at the time, Asgar, my father explained that he could no longer continue with the purchase, and basically made it clear no further payments would be required. Years later, the situation had escalated considerably. More than £500 was ultimately taken from my father’s bank through court proceedings. My father maintains that he was unaware of those proceedings at the time because correspondence was going to an address where he was no longer living. Once we discovered what had happened, we arranged a meeting with the firm because we wanted an explanation and hoped the matter could be discussed professionally. Unfortunately, our experience with Michaela was extremely disappointing. we asked whether she was the owner. In my opinion, she appeared to hesitate and did not clearly explain her position until I asked whether she was the manager, at which point she confirmed that she was. Throughout the meeting, I found her manner rude, dismissive and lacking professionalism. When discussing the money being pursued, she made comments about her staff having to be paid for the work they had carried out. Given that we were there trying to understand how a £250 matter had resulted in more than £900 being taken through court proceedings, I found the attitude completely inappropriate. We were also told during the meeting that their own records showed a telephone conversation in 2023 in which my father had said that he had already paid £250 and was not paying anything further. Rather than feeling that our concerns were being properly listened to, we were met with comments about my father needing to change his mailing address and about staff needing to be paid. Regardless of who is ultimately legally correct about the disputed fees, there is a professional and respectful way to speak to clients dealing with a serious financial matter. In my opinion, that standard was not met during our meeting. I understand that a solicitor is entitled to pursue fees that they believe are legitimately owed, and I am not claiming that a Google review determines the legal dispute. I am reviewing how we were personally treated when we attended the firm to discuss it. Based on the attitude, communication and customer service we experienced from the manager, Michaela, I would not recommend this firm. Absolutely disgusting to scoff and practically mock it a bit, the ‘manager’ should know when being a busy person does not mean we will remember all the mails in existence to change addresses, we are all human, Michael needs some rework on her customer service skills and speech language!

Great communication and extremely prompt service, Adrielle was most helpful during the entire process.