Jada Panico

I will be completing a complaonts form to itemise the shortcomings of Lyons Bowe. Thankfully once the process reached Jafa she was very good.

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Jada Panico

Hannah Krautschneider

23/03/2026

Thank you for taking the time to share your feedback with us. We strive to provide the highest level of service to every client, so we are sorry to hear that on this occasion we did not meet your expectations. We would very much welcome the opportunity to discuss this matter further with you, in order to understand what went wrong and how we can improve in the future. If you are open to such a discussion please feel free to call us on 01749 345756 and ask for a member of our Business Support Team.

Would thoroughly recommend Lyons Bowe for conveyancing services. Efficient and professional as well as being responsive and providing timely updates.

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Jada Panico

Hannah Krautschneider

19/02/2026

We greatly appreciate your positive feedback on our conveyancing services and we are delighted that you have chosen Lyons Bowe Solicitors to handle your property transaction. We are committed to providing our clients with the highest level of service and we are pleased that we have been able to meet your expectations.

Both Simone (Conveyancer) and Jada (Completion team) of Lyons Bowe were highly professional and efficient. Keeping us fully informed during a particularly difficult house move.

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Jada Panico

Simone Da Camara Neto

Hannah Krautschneider

09/02/2026

Thank you for sharing your experience with us. We are grateful for your kind words and glad we could assist you efficiently.

I was recommended to use Lyons Bowe by my estate agent as they thought them suitable for my needs. Throughout the whole process of buying my home, the team members were professional, efficient, communicative and respectful. I would definitely recommend using this company.

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Jada Panico

Amalia Page

Max Barnett

04/02/2026

Thank you so much for your positive review, we really appreciate you taking the time to leave us a response.

I've given it 6 months after the end of the matter to write this review, but I still feel it is important to share my experience. I have already taken this through Lyons Bowe's complaints process, and got nothing but a condescending and useless response, under the guise of a "reasoned approach", which as far as I can tell is what Lyons Bowe call blaming it on me, refusing to accept responsibility and taking a condescending tone throughout. My experience with Lyons Bowe was a comedy of errors from start to finish. I wish I'd changed to a different solicitor after their first mistake. Lyons Bowe were the cheapest quote through for the purchase of my first property. As soon as I'd accepted the quote, it immediately increased by £480, as they'd "forgotten" to add the Leasehold Supplement. They immediately said this was my fault as I hadn't told them it was a leasehold property, yet in both the email I sent them and the quote they'd returned, it said it was a Leasehold. While I realise quotes are always subject to change, it changing immediately after I'd instructed them seemed dishonest. When I raised this with my point of contact, I was told "Well if you don't want to pay it, you're welcome to find another firm". Hoping that was a one off, I let paid the additional supplement they'd missed and carried on with the process. My next point of contact was Robert Hann, who was responsible for the conveyancing process. In the email, he sent me documents with hundreds of pages and very little explanation, just that he was happy with them. I'd made sure to do my own due diligence and had a few questions of my own. When I replied to Robert with these questions, I chased for 2 weeks (phone and email) before finally managing to get a reply out of him, that he was going to look into my questions. Having to spend so much time and effort to get even as much as an acknowledgement within 2 weeks left a severely sour taste in my mouth. In fairness to them, this was the only part of my complaint that they upheld and apologised for. Moving to the Exchange and Completion team, I had made it clear from early in the purchase that I was going to be using an ISA to fund a significant portion of the purchase. When I mentioned this, it took them by surprise and further delayed the completion process as they then had to go and do the paperwork. They told me I needed to go and get the balance on a cheque (I didn't know how the process worked so I was entirely under their guidance at this point), but no information about how the cheque should be made out. I was then told that the cheque was wrong and accused that I'd "rushed off and got the cheque before we'd asked for it". I'm not exactly sure how I'd have done that, considering I thought it was all handled by bank transfer between them and my bank so had no idea that a cheque was required until it was asked for! Finally, the day before completion, I had a phone call at work saying that "you still owe £1000 (approx. figure) or you won't complete tomorrow." In the week leading up to completion, they had sent me a Mortgage Statement confirming the final value owed, which I duly paid, and they then sent me a further Mortgage Statement saying the value owed was now £0, only to then call me the day before and ask for another £1000 with the threat of not completing if I don't pay it. They offered no explanation why this value had changed, and seemed unwilling to find out when I pressed them for it. I had since found out they'd confused the Gross and Net Mortgage Advance figures (another mistake on their end!) and entered the wrong value into their system, which was found the day before completion. The complaints process with Edward Romaine involved him trying to offload any blame onto me and making it very clear that, despite me sending him the relevant evidence, "I cannot agree with you that it is a poor process that Lyons Bowe run", mixed in with his final punch that he can't be held responsible for buying a house being a stressful experience, somehow managing to completely ignore all of the points I'd raised through the process, claiming that buying a house is stressful.

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Jada Panico

Edward Romaine

Robert Hann

Lily Beckett

Max Barnett

14/01/2026

Thank you for taking the time to share your feedback with us. We strive to provide the highest level of service to every client, so we are sorry to hear that on this occasion we did not meet your expectations. We would very much welcome the opportunity to discuss this matter further with you, in order to understand what went wrong and how we can improve in the future. If you are open to such a discussion please feel free to call us on 01749 345756 and ask for a member of our Business Support Team.

This was our first timing having to both sell and buy. Lyons Bowe were very helpful with explaining everything. Most of their communication was good and the majority happily answered the millions of questions we had - I do think during there could have been more chasing during the enquiries. Jada was amazing when it came to exchange and completion, especially as it was not always made easy by external factors. She worked extremely hard for us.

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Jada Panico

We had a great experience with Lyons Bowe handling the conveyancing for our house sale. The process was managed professionally and efficiently, with clear communication throughout. The team was always responsive and approachable, making what can often be a stressful process feel much more straightforward. A special thanks to Jada, whose efforts in the final phase of the sale ensured everything was completed smoothly. Her attention to detail and proactive approach were very much appreciated. Overall, a great service, and we would happily recommend Lyons Bowe to anyone needing conveyancing support.

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Jada Panico

Jada has been excellent in steering us through the final, stressful stages of completion. She was always on top of the issues, highly efficient in each process and, most importantly, Jada kept us informed about what was going on. Many thanks indeed.

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Jada Panico

Lyons Bowe solicitors were great, I couldn’t say one bad thing about them or the entire experience. We have tried working with other solicitors and they had all used complex language, taken ages to reply, and had generally bad service. However Lyons Bowe were quick to respond to everything we sent them. From start to finish over the Christmas period they had us completed and exchanged in just over a month! All the contact with has been quick and effortless, with Simone conducting our conveyance and Jada our exchange. I’m also usually very sceptical with apps and was reluctant to use this to begin with, however it definitely streamlined the entire process and the app actually worked really well and definitely enhanced the whole experience. I would definitely recommend Lyons to anyone looking to move out, especially any first time buyers!

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Jada Panico

Simone Da Camara Neto