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Balfour + Manson LLP

5.0 | 126 Reviews 126 Reviews | Personal Injury
497 Total Company Reviews info icon Personal Injury | info icon 497 Total Company Reviews Personal Injury | info icon 497 Total Company Reviews

6 Albyn Terrace, Aberdeen, Aberdeenshire, AB10 1YP

Accepting new clients

6 Albyn Terrace, Aberdeen, Aberdeenshire, AB10 1YP

Regulated by:

The Law Society of Scotland

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Balfour + Manson LLP |

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Balfour + Manson LLP Review Scores & Client Satisfaction Overview

5.0
Excellent
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 5.0/5
Initial Impressions 4.9/5
Approachability 5.0/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.9/5

Accreditations

Balfour + Manson LLP are accredited by

Personal Injury accreditation awarded to Balfour + Manson LLP
The Law Society of Scotland accreditation awarded to Balfour + Manson LLP

Description

Our legal teams are based in Edinburgh, Aberdeen, Glasgow & Portlethen, specialising in personal injury and medical negligence cases, family law, employment law, wills, powers of attorney, trusts, tax, estate administration, financial management, caring for elderly relatives, residential conveyancing and commercial disputes.. We represent individuals, families, businesses and charities right through to corporate bodies. People are at the heart of what we do – from our staff to our clients. “Legal excellence. Caring people.” is more than a strapline. It’s a summary of our expertise, experience, and empathy and our promise to everyone with whom we work.

Rankings by area of expertise

The rankings below show the areas of expertise that Balfour + Manson LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Balfour + Manson LLP Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
14% above
national average
95%+
Success
Rate
17% above
national average
95%+
Would
Recommend
18% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Balfour + Manson LLP are accredited by

Personal Injury accreditation awarded to Balfour + Manson LLP
The Law Society of Scotland accreditation awarded to Balfour + Manson LLP

Description

Our legal teams are based in Edinburgh, Aberdeen, Glasgow & Portlethen, specialising in personal injury and medical negligence cases, family law, employment law, wills, powers of attorney, trusts, tax, estate administration, financial management, caring for elderly relatives, residential conveyancing and commercial disputes.. We represent individuals, families, businesses and charities right through to corporate bodies. People are at the heart of what we do – from our staff to our clients. “Legal excellence. Caring people.” is more than a strapline. It’s a summary of our expertise, experience, and empathy and our promise to everyone with whom we work.

Rankings by area of expertise

The rankings below show the areas of expertise that Balfour + Manson LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Balfour + Manson LLP

Meet the team of Balfour + Manson LLP

Contact & Locations - Balfour + Manson LLP

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

6 Albyn Terrace, Aberdeen, Aberdeenshire, AB10 1YP

Reviews

5.0 /5 126 Reviews
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Clients say

What clients say about Balfour + Manson LLP

The firm specialises in personal injury, wills, power of attorney, property conveyancing and employment/settlement work, with clear legal expertise and efficient, timely case resolution. Clients value excellent communication, professionalism and thoroughness, plus empathy, kindness and emotional support during difficult matters. The team is approachable, responsive and explains processes and costs clearly, making complex or stressful transactions feel simple and reassuring. Overall feedback highlights knowledgeable, compassionate solicitors who keep clients informed and deliver positive outcomes.

Excellent communication
Timely updates
Compassionate support
Professional conduct
Knowledgeable advice
Friendly approach
Efficient process
Clear explanations
Successful outcomes
Highly recommend

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified
Personal Injury

Splendid services

Miss Iona is an extremely helpful, sympathetic, and brilliant lawyer. She handled my case with exceptional professionalism while also being incredibly understanding and supportive throughout the process. Her communication was absolutely excellent, and she kept me informed every step of the way. I cannot recommend her enough to anyone looking for a knowledgeable, compassionate, and dedicated solicitor. Thank you so much, Miss Iona, for all your help!

Legal experts tagged in
this review

A representative from Balfour + Manson LLP responded to this review

Thank you for taking the time to review us. It is really appreciated. We have passed your comments on to Iona. Please let us know if we can be of assistance in the future.

0
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Carol Shaw

Verified
Personal Injury

Exceptional support from a truly outstanding solicitor

From start to finish, Olivia and Peter were exceptional. Their kindness, empathy, and genuine care made an emotionally difficult process feel manageable and far less traumatic. They supported both the legal journey and the emotional one, always attuned to how I was feeling and what I needed. Their interpersonal skills were so human, warm, and reassuring that working with them felt like being part of a strong, steady team. We worked incredibly well together, and their guidance made every step clearer and less overwhelming. I would highly recommend them to anyone looking for not only an excellent solicitor, but a compassionate ally during a challenging time.

Legal experts tagged in
this review

A representative from Balfour + Manson LLP responded to this review

Thank you for taking the time to review us. It really is appreciated. We have passed your lovely comments on to Olivia and Peter. Please let us know if we can be of assistance in the future.

0
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Margaret Ward

Verified
Personal Injury

WAR764/1

The service was beyond my expectations, Ms Walker was very thorough, and kept me informed at all times,

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this review

A representative from Balfour + Manson LLP responded to this review

Thank you for taking the time to review us. It really is appreciated. We have passed your comments on to Adelle. Please let us know if we can be of assistance in the future.

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Anonymous

Verified
Personal Injury

Ann Logan - Outstanding Lawyer

Following a traumatic amputation I was referred to Ann Logan of Balfour +Manson LLP. From the very start to the conclusion of a successful financial settlement her advice, communications, feedback, guidance and sound interpersonal skills have simply been outstanding. With a warm and engaging personality, she is a highly gifted lawyer at the top of her game. I was kept informed at every stage of the proceedings in a timely manner and at all times was treated with absolute respect. I unequivocally recommend Ann Logan to anyone pursuing a personal injury claim and would have no hesitation whatsoever in seeking her representation in the future.

Legal experts tagged in
this review

A representative from Balfour + Manson LLP responded to this review

Thank you for taking the time to review us. It is really appreciated. We have passed your lovely comments on to Ann. Please let us know if we can be of assistance in the future for any other legal services.

0
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Anonymous

Verified
Personal Injury

Excellent service and advice

From day one of initiating a personal injury claim through the EiS union, Olivia Dent and the team at Balfour and Manson have provide excellent support, advice, keeping me informed at each stage of the process and perseverance to secure a settlement that is quite honestly life changing for me and my family.

Legal experts tagged in
this review

A representative from Balfour + Manson LLP responded to this review

Thank you for taking the time to review us. It really is appreciated. We have passed your lovely comments on to Olivia. Please let us know if we can be of assistance in the future.

1
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Other Reviews

Profile image of Kevin

Kevin

Personal Injury

Kevin

Amazing company, first class litigation team. If your looking for a solicitor that can pull out all the stops then look no further than michaela guthrie. She won me a personal injury claim which was very tricky to say the least. Communication skills were second to none. Also very understanding and caring. Well done michaela. Keep up your amazing work..

A representative from Balfour + Manson LLP responded to this review

Thank you for taking the time to review us. We really appreciate it. Please let us know if we can be of assistance in the future.

0
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Reviews

4.9 /5 497 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Balfour + Manson LLP

The firm specialises in personal injury, wills, power of attorney, property conveyancing and employment/settlement work, with clear legal expertise and efficient, timely case resolution. Clients value excellent communication, professionalism and thoroughness, plus empathy, kindness and emotional support during difficult matters. The team is approachable, responsive and explains processes and costs clearly, making complex or stressful transactions feel simple and reassuring. Overall feedback highlights knowledgeable, compassionate solicitors who keep clients informed and deliver positive outcomes.

Excellent communication
Timely updates
Compassionate support
Professional conduct
Knowledgeable advice
Friendly approach
Efficient process
Clear explanations
Successful outcomes
Highly recommend

ReviewSolicitors Review List

Profile image of Taylor Wilson

Taylor Wilson

Verified
Clinical Negligence

Thank you!!

I honestly can’t thank the team enough for everything they did throughout my case. From the very beginning, the communication was excellent, and I was always kept informed about what was happening. They took the time to listen to me, my concerns, and my views, and I always felt that my voice mattered. I never felt pressured into making decisions, and they made sure my wishes were put forward and respected throughout the process. My solicitor Alannah, took over my case part way through, which I was understandably a little anxious about, but she was absolutely brilliant! She quickly got to know my case, called me for a chat as soon as she started and made me feel completely at ease. She showed genuine compassion, kindness and understanding during what was an incredibly difficult and emotional time for me. I always felt listened to, supported, and reassured, and she never made me feel like I was just another case. Anytime i needed to ask anything or give my views on anything Alannah was so quick to respond, with such detail and guidance. I felt so listened to and understood. The whole team were professional, approachable and responsive, and I always knew I could contact them if I had any questions or worries. Their dedication and support made a very stressful experience much easier to get through. I am incredibly grateful for all of their hard work and wouldn’t hesitate to recommend them to anyone looking for solicitors who are not only highly knowledgeable but who genuinely care about their clients. Thank you all so much for everything you have done for me!!

Legal experts tagged in
this review

A representative from Balfour + Manson LLP responded to this review

Thank you for taking the time to review us. It is really appreciated. We have passed your comments on to Alannah. Please let us know if we can be of assistance in the future.

0
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Profile image of Elaine Pirie

Elaine Pirie

Good communication

We had a good experience with this firm. Communication was good and work was timely. We were kept up to date at every stage.

A representative from Balfour + Manson LLP responded to this review

Thank you for taking the time to review us. It is really appreciated. Please let us know if we can be of assistance in the future.

0
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Profile image of Anonymous

Anonymous

Verified
Personal Injury

Splendid services

Miss Iona is an extremely helpful, sympathetic, and brilliant lawyer. She handled my case with exceptional professionalism while also being incredibly understanding and supportive throughout the process. Her communication was absolutely excellent, and she kept me informed every step of the way. I cannot recommend her enough to anyone looking for a knowledgeable, compassionate, and dedicated solicitor. Thank you so much, Miss Iona, for all your help!

Legal experts tagged in
this review

A representative from Balfour + Manson LLP responded to this review

Thank you for taking the time to review us. It is really appreciated. We have passed your comments on to Iona. Please let us know if we can be of assistance in the future.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Carol Shaw

Carol Shaw

Verified
Personal Injury

Exceptional support from a truly outstanding solicitor

From start to finish, Olivia and Peter were exceptional. Their kindness, empathy, and genuine care made an emotionally difficult process feel manageable and far less traumatic. They supported both the legal journey and the emotional one, always attuned to how I was feeling and what I needed. Their interpersonal skills were so human, warm, and reassuring that working with them felt like being part of a strong, steady team. We worked incredibly well together, and their guidance made every step clearer and less overwhelming. I would highly recommend them to anyone looking for not only an excellent solicitor, but a compassionate ally during a challenging time.

Legal experts tagged in
this review

A representative from Balfour + Manson LLP responded to this review

Thank you for taking the time to review us. It really is appreciated. We have passed your lovely comments on to Olivia and Peter. Please let us know if we can be of assistance in the future.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Anonymous

Anonymous

Verified
Wills, Trusts & Probate

Excellent service

As a retired member of staff, I expected a good standard of service and it did not disappoint. Very approachable and friendly.

Legal experts tagged in
this review

A representative from Balfour + Manson LLP responded to this review

Thank you for taking the time to review us. It really is appreciated. We have passed your comments on to Jordan. Please let us know if we can be of assistance in the future.

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Other Reviews

Profile image of sean

sean

sean

Too early to review

0
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Profile image of Angel

Angel

Angel

If you pay for your legal they work if your legal aid they collect legal aid and run you out of time then leave you. Its not very good when all you get is on leave will contact you when back when they never do. Over 50 gmails only 4 letters bsck . Not very good service..

A representative from Balfour + Manson LLP responded to this review

Hi Angel, We’re unable to find the matter you’re referring to on our system. Are you able to email marketing@balfour-manson.co.uk with further details of this and we can investigate? Client care is one of our main priorities as a firm.

2
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Profile image of Kevin

Kevin

Personal Injury

Kevin

Amazing company, first class litigation team. If your looking for a solicitor that can pull out all the stops then look no further than michaela guthrie. She won me a personal injury claim which was very tricky to say the least. Communication skills were second to none. Also very understanding and caring. Well done michaela. Keep up your amazing work..

A representative from Balfour + Manson LLP responded to this review

Thank you for taking the time to review us. We really appreciate it. Please let us know if we can be of assistance in the future.

0
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Profile image of Kim

Kim

Kim

I Would like to thank Fiona Muirs for all the hard work she put in to my case. It was a long and lengthy process however, worth it in the end.... (Nothing to do with fiona) I was always made aware of what was happening and Fiona communicated with me all the way through. I felt so relaxed speaking to Fiona and she always listened. Thanks again Fiona.

A representative from Balfour + Manson LLP responded to this review

Thank you for taking the time to review us. We really appreciate it. Please let us know if we can be of assistance in the future.

0
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Profile image of Sandra

Sandra

Sandra

Very helpful

0
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