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Balfour + Manson LLP

5.0 | 126 Reviews 126 Reviews | Personal Injury
518 Total Company Reviews info icon Personal Injury | info icon 518 Total Company Reviews Personal Injury | info icon 518 Total Company Reviews

6 Albyn Terrace, Aberdeen, Aberdeenshire, AB10 1YP

Accepting new clients

6 Albyn Terrace, Aberdeen, Aberdeenshire, AB10 1YP

Regulated by:

The Law Society of Scotland

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Balfour + Manson LLP |

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Balfour + Manson LLP Review Scores & Client Satisfaction Overview

5.0
Excellent
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 5.0/5
Initial Impressions 4.9/5
Approachability 5.0/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.9/5

Accreditations

Balfour + Manson LLP are accredited by

Personal Injury accreditation awarded to Balfour + Manson LLP
The Law Society of Scotland accreditation awarded to Balfour + Manson LLP

Description

Our legal teams are based in Edinburgh, Aberdeen, Glasgow & Portlethen, specialising in personal injury and medical negligence cases, family law, employment law, wills, powers of attorney, trusts, tax, estate administration, financial management, caring for elderly relatives, residential conveyancing and commercial disputes.. We represent individuals, families, businesses and charities right through to corporate bodies. People are at the heart of what we do – from our staff to our clients. “Legal excellence. Caring people.” is more than a strapline. It’s a summary of our expertise, experience, and empathy and our promise to everyone with whom we work.

Rankings by area of expertise

The rankings below show the areas of expertise that Balfour + Manson LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Balfour + Manson LLP Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
13% above
national average
95%+
Success
Rate
15% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.9/5
Initial Impressions 4.8/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Balfour + Manson LLP are accredited by

Personal Injury accreditation awarded to Balfour + Manson LLP
The Law Society of Scotland accreditation awarded to Balfour + Manson LLP

Description

Our legal teams are based in Edinburgh, Aberdeen, Glasgow & Portlethen, specialising in personal injury and medical negligence cases, family law, employment law, wills, powers of attorney, trusts, tax, estate administration, financial management, caring for elderly relatives, residential conveyancing and commercial disputes.. We represent individuals, families, businesses and charities right through to corporate bodies. People are at the heart of what we do – from our staff to our clients. “Legal excellence. Caring people.” is more than a strapline. It’s a summary of our expertise, experience, and empathy and our promise to everyone with whom we work.

Rankings by area of expertise

The rankings below show the areas of expertise that Balfour + Manson LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Balfour + Manson LLP

Meet the team of Balfour + Manson LLP

Contact & Locations - Balfour + Manson LLP

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

6 Albyn Terrace, Aberdeen, Aberdeenshire, AB10 1YP

Reviews

5.0 /5 126 Reviews
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Clients say

What clients say about Balfour + Manson LLP

Clients praise the firm’s expertise across private client work, including wills, powers of attorney and executries, as well as conveyancing, family matters, settlement agreements and personal injury claims. Reviews highlight strong technical knowledge, efficient handling of complex issues and consistently good outcomes. Clients particularly value the firm’s clear communication, prompt updates, thorough advice and ability to explain processes in an easy-to-understand way. The team is also frequently described as compassionate, approachable, patient and reassuring, with a genuinely supportive and professional manner during stressful situations.

Clear communication
Kept informed
Helpful support
Professional manner
Knowledgeable advice
Prompt responses
Compassionate service
Friendly approach
Efficient handling
Thorough guidance

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified
Personal Injury

Splendid services

Miss Iona is an extremely helpful, sympathetic, and brilliant lawyer. She handled my case with exceptional professionalism while also being incredibly understanding and supportive throughout the process. Her communication was absolutely excellent, and she kept me informed every step of the way. I cannot recommend her enough to anyone looking for a knowledgeable, compassionate, and dedicated solicitor. Thank you so much, Miss Iona, for all your help!

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A representative from Balfour + Manson LLP responded to this review

Thank you for taking the time to review us. It is really appreciated. We have passed your comments on to Iona. Please let us know if we can be of assistance in the future.

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Carol Shaw

Verified
Personal Injury

Exceptional support from a truly outstanding solicitor

From start to finish, Olivia and Peter were exceptional. Their kindness, empathy, and genuine care made an emotionally difficult process feel manageable and far less traumatic. They supported both the legal journey and the emotional one, always attuned to how I was feeling and what I needed. Their interpersonal skills were so human, warm, and reassuring that working with them felt like being part of a strong, steady team. We worked incredibly well together, and their guidance made every step clearer and less overwhelming. I would highly recommend them to anyone looking for not only an excellent solicitor, but a compassionate ally during a challenging time.

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A representative from Balfour + Manson LLP responded to this review

Thank you for taking the time to review us. It really is appreciated. We have passed your lovely comments on to Olivia and Peter. Please let us know if we can be of assistance in the future.

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Margaret Ward

Verified
Personal Injury

WAR764/1

The service was beyond my expectations, Ms Walker was very thorough, and kept me informed at all times,

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A representative from Balfour + Manson LLP responded to this review

Thank you for taking the time to review us. It really is appreciated. We have passed your comments on to Adelle. Please let us know if we can be of assistance in the future.

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Anonymous

Verified
Personal Injury

Ann Logan - Outstanding Lawyer

Following a traumatic amputation I was referred to Ann Logan of Balfour +Manson LLP. From the very start to the conclusion of a successful financial settlement her advice, communications, feedback, guidance and sound interpersonal skills have simply been outstanding. With a warm and engaging personality, she is a highly gifted lawyer at the top of her game. I was kept informed at every stage of the proceedings in a timely manner and at all times was treated with absolute respect. I unequivocally recommend Ann Logan to anyone pursuing a personal injury claim and would have no hesitation whatsoever in seeking her representation in the future.

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A representative from Balfour + Manson LLP responded to this review

Thank you for taking the time to review us. It is really appreciated. We have passed your lovely comments on to Ann. Please let us know if we can be of assistance in the future for any other legal services.

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Anonymous

Verified
Personal Injury

Excellent service and advice

From day one of initiating a personal injury claim through the EiS union, Olivia Dent and the team at Balfour and Manson have provide excellent support, advice, keeping me informed at each stage of the process and perseverance to secure a settlement that is quite honestly life changing for me and my family.

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A representative from Balfour + Manson LLP responded to this review

Thank you for taking the time to review us. It really is appreciated. We have passed your lovely comments on to Olivia. Please let us know if we can be of assistance in the future.

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Other Reviews

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Kevin

Personal Injury

Kevin

Amazing company, first class litigation team. If your looking for a solicitor that can pull out all the stops then look no further than michaela guthrie. She won me a personal injury claim which was very tricky to say the least. Communication skills were second to none. Also very understanding and caring. Well done michaela. Keep up your amazing work..

A representative from Balfour + Manson LLP responded to this review

Thank you for taking the time to review us. We really appreciate it. Please let us know if we can be of assistance in the future.

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Reviews

4.9 /5 518 Reviews
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Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Balfour + Manson LLP

Clients praise the firm’s expertise across private client work, including wills, powers of attorney and executries, as well as conveyancing, family matters, settlement agreements and personal injury claims. Reviews highlight strong technical knowledge, efficient handling of complex issues and consistently good outcomes. Clients particularly value the firm’s clear communication, prompt updates, thorough advice and ability to explain processes in an easy-to-understand way. The team is also frequently described as compassionate, approachable, patient and reassuring, with a genuinely supportive and professional manner during stressful situations.

Clear communication
Kept informed
Helpful support
Professional manner
Knowledgeable advice
Prompt responses
Compassionate service
Friendly approach
Efficient handling
Thorough guidance

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified

Lynne Mulchay

I don’t think I will ever truly be able to put into words what Lynne’s support has meant to me. She came into my life during one of the most frightening, stressful and emotionally exhausting times I have ever experienced, and from the very beginning I felt that she genuinely listened to me, understood me and cared about what I was going through. There were so many times when I was scared, overwhelmed and beside myself with worry. Lynne never dismissed those fears or made me feel like they didn’t matter. She listened, reassured me and always made sure I understood my options. At a time when I desperately needed someone to believe in me and what I was fighting for, I felt completely heard and supported. I had previous experience with another solicitor at another firm, and the difference was honestly night and day. With Lynne, I never felt like I was simply another case or another name on a file. When court eventually became my last resort, Lynne carefully talked me through the process, prepared me for what was ahead, and we took it one step at a time together. She never made light of what I was going through. Sometimes I just needed to talk through the little worries and niggles going around in my head, and she always found the time to get back to me promptly. That meant more to me than she probably realised. Jan was also an incredible support throughout. She showed the same compassion and professionalism as Lynne and they worked exceptionally well together ensuring I was kept informed in real time and supported at the drop of a hat if I needed it. I am incredibly grateful to her too. Having Lynne beside me made an unbearable situation less lonely. It can be difficult to believe anyone really understands what you have been through and continue to post separation but Lynne did. Without her, I genuinely don’t know how I would have found the strength or courage to keep going and keep fighting for the justice and protection my family needed. The case eventually concluded with the outcome we had hoped for. After everything it took to get there, that is something I will never take for granted. Looking back at where I started, how frightened and overwhelmed I was, and everything it took to reach that point is incredibly emotional. I will never be able to thank Lynne enough for what she has done for me and my family. Her compassion, professionalism, honesty and dedication made an incredibly painful experience bearable. I truly could not have done this without her, and I will always be grateful that she was the person in my corner throughout it all.

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A representative from Balfour + Manson LLP responded to this review

Thank you for taking the time to review us. It is really appreciated. We have passed your lovely comments on to Lynne. Please let us know if we can be of assistance in the future.

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Ruxandra Wood

Verified
Wills, Trusts & Probate

Professional and Compassionate Legal Support

I am extremely grateful to this firm for the professionalism, kindness and efficiency they showed me during an incredibly difficult time. With my husband in hospital, I was alone in a foreign country and facing a very stressful situation. From the very first contact, I was treated with understanding and compassion, and my concerns were handled promptly and professionally. A special thank you to Jordan Hay, who went above and beyond to help me. His patience, kindness and support made a real difference during a very difficult period. I would wholeheartedly recommend this firm to anyone looking for professional and compassionate legal support. I am truly thankful for everything they did for me.

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A representative from Balfour + Manson LLP responded to this review

Thank you for taking the time to review us. It is really appreciated. We have passed your lovely comments on to Jordan. Please let us know if we can be of assistance in the future.

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Nandan

Verified
Housing & Property

Excellent service! Highly recommended.

Adeeb was my conveyancing Solicitor and he was amazing. Clear communication, good advice, efficient and getting issues sorted quickly and effectively & overall a fantastic experience to have them by my side. The entire B+M team were great, and I had a wonderful experience with them! I would certainly recommend them.

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A representative from Balfour + Manson LLP responded to this review

Thank you for taking the time to review us. It is really appreciated. We have passed your comments on to Adeeb. Please let us know if we can be of assistance in the future.

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Taylor Wilson

Verified
Clinical Negligence

Thank you!!

I honestly can’t thank the team enough for everything they did throughout my case. From the very beginning, the communication was excellent, and I was always kept informed about what was happening. They took the time to listen to me, my concerns, and my views, and I always felt that my voice mattered. I never felt pressured into making decisions, and they made sure my wishes were put forward and respected throughout the process. My solicitor Alannah, took over my case part way through, which I was understandably a little anxious about, but she was absolutely brilliant! She quickly got to know my case, called me for a chat as soon as she started and made me feel completely at ease. She showed genuine compassion, kindness and understanding during what was an incredibly difficult and emotional time for me. I always felt listened to, supported, and reassured, and she never made me feel like I was just another case. Anytime i needed to ask anything or give my views on anything Alannah was so quick to respond, with such detail and guidance. I felt so listened to and understood. The whole team were professional, approachable and responsive, and I always knew I could contact them if I had any questions or worries. Their dedication and support made a very stressful experience much easier to get through. I am incredibly grateful for all of their hard work and wouldn’t hesitate to recommend them to anyone looking for solicitors who are not only highly knowledgeable but who genuinely care about their clients. Thank you all so much for everything you have done for me!!

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A representative from Balfour + Manson LLP responded to this review

Thank you for taking the time to review us. It is really appreciated. We have passed your comments on to Alannah. Please let us know if we can be of assistance in the future.

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Elaine Pirie

Good communication

We had a good experience with this firm. Communication was good and work was timely. We were kept up to date at every stage.

A representative from Balfour + Manson LLP responded to this review

Thank you for taking the time to review us. It is really appreciated. Please let us know if we can be of assistance in the future.

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Other Reviews

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Margret Clinton

Margret

My request on email was answered by a TRAINEE in COMMERCIAL PROPERTY. Unsure, if he would have the expertise to judge whether or not a Private Client, Wills and Executries Solicitor/partner would have been interested in supporting me! Very disturbing especially as they were recommended to me by a legal eagle!

Thank you for your feedback. We are sorry that you were disappointed with our response. Your enquiry was considered under the firm's usual supervision and review procedures. While we regret that we were unable to assist on this occasion, we wish you every success in finding a solicitor who can help.

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Julie Cameron

Julie

Forida was extremely patient with me. She explained the process and the complexity of my wishes and incorporated what I wanted into my Will.

Thank you for taking the time to review us Julie. We really appreciate it. We have passed your feedback on to Forida. Please let us know if we can be of assistance in the future.

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Rachel Butcher

Rachel

Excellent Will writing service. Forida Begum was incredibly helpful, knowledgeable and clear. I highly recommend her.

Thank you for taking the time to review us Rachel. We really appreciate it. We have passed your feedback on to Forida. Please let us know if we can be of assistance in the future.

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donald gilmour

donald

So on 9/12/25 contacted Balfour & mason spoke to colin Lamont about my situation I’ll call u tomorrow as I’ll need to speak to someone more superior well no phone call were now into Jan 2026 this company just wastes ur time have the screenshots just in case avoid no one gives a dam shows what they think about potential customers avoid

Thank you for your feedback. We’re sorry that we did not return your enquiry and recognise that this was disappointing. As we have since discussed, we appreciate you raising this and will take it into account when reviewing our processes.

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Alice Wildgoose

Alice

We used Balfour and Manson for the sale and purchase of our home, and we worked with Adeeb from the beginning and he was fantastic. Comms were great, he clearly explained everything and answered our many questions. We would highly recommend this firm, and if you can work with Adeeb - an added bonus!

Thank you for taking the time to review us Alice. We really appreciate it. We have passed your feedback on to Adeeb. Please let us know if we can be of assistance in the future.

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