Thompsons logo

Thompsons

5.0 | 75 Reviews 75 Reviews | Pre Action Protocol
2,394 Total Company Reviews info icon Pre Action Protocol | info icon 2,394 Total Company Reviews Pre Action Protocol | info icon 2,394 Total Company Reviews

4 Whitehall Crescent, DUNDEE, Dundee, Angus, DD1 4AU

Accepting new clients

4 Whitehall Crescent, DUNDEE, Dundee, Angus, DD1 4AU

Regulated by:

The Law Society of Scotland

Visit website
Thompsons |

ReviewSolicitors Suitability Check

See availability

Expertise

Costs


Please enter a search query before checking suitability.
Our AI couldn’t identify the legal issue in that search 🤔 Try describing the legal problem in a different way.

Thompsons Review Scores & Client Satisfaction Overview

5.0
Excellent
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 5.0/5
Initial Impressions 4.9/5
Approachability 5.0/5
Documentation Accuracy 4.9/5
Legal Knowledge 5.0/5
Value for money 5.0/5

Accreditations

Thompsons are accredited by

Personal Injury accreditation awarded to Thompsons
The Law Society of Scotland accreditation awarded to Thompsons
Trading names:
Thompsons Scotland LLP

Description

Thompsons' solicitors are on hand to help the victims of third-party accidents make personal injury claims in Dundee. Our service is proven to deliver results. We win more than 90% of the cases we take on and each week secure around £1 million in accident compensation for our clients. We are a Scotland-wide firm, but work for Dundee and Tayside claimants from our personal injury office on Whitehall Crescent in Dundee's city centre, close to St Mary's church. If you live in Dundee, North East Fife, Angus, Perth, Kinross or somewhere else near to Dundee, we can help you pursue your legal right to compensation.

Rankings by area of expertise

The rankings below show the areas of expertise that Thompsons offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Thompsons Review Scores & Client Satisfaction Overview

4.8
Excellent
95%+
Value for
Money
13% above
national average
95%+
Success
Rate
15% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.8/5

Accreditations

Thompsons are accredited by

Personal Injury accreditation awarded to Thompsons
The Law Society of Scotland accreditation awarded to Thompsons
Trading names:
Thompsons Scotland LLP

Description

Thompsons' solicitors are on hand to help the victims of third-party accidents make personal injury claims in Dundee. Our service is proven to deliver results. We win more than 90% of the cases we take on and each week secure around £1 million in accident compensation for our clients. We are a Scotland-wide firm, but work for Dundee and Tayside claimants from our personal injury office on Whitehall Crescent in Dundee's city centre, close to St Mary's church. If you live in Dundee, North East Fife, Angus, Perth, Kinross or somewhere else near to Dundee, we can help you pursue your legal right to compensation.

Rankings by area of expertise

The rankings below show the areas of expertise that Thompsons offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Pinned Reviews

Profile image of Robert Swinney

Robert Swinney

Verified
Personal Injury

First and hopefully last experience on an injury claim

"From my initial contact with Thompsons through to the satisfactory outcome of my claim I have been nothing but impressed by the clarity and professionalism of Jennifer and the team."

Legal experts tagged in
this review

Profile image of Fiona

Fiona

Verified
Consumer

Delighted

"I approached Jen following a recommendation by a friend. Throughout the process of my cosmetic claim, she has been knowledgeable, approachable, realistic, and is clearly an expert in her field. She kept me updated with any news, and was tenacious in dealing with the cosmetic company"

Legal experts tagged in
this review

Meet the team of Thompsons

Contact & Locations - Thompsons

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

4 Whitehall Crescent, DUNDEE, Dundee, Angus, DD1 4AU

Reviews

5.0 /5 75 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Thompsons

The firm specialises in personal injury, workplace accident, wills and power of attorney, CICA and related civil litigation, demonstrating strong technical expertise and consistently successful outcomes. Clients praise clear, timely communication, thorough case management and practical, plain‑language explanations. Valued soft skills include professionalism, empathy, patience, reliability and a reassuring, client‑centred approach—staff are described as supportive, approachable, compassionate and diligent, keeping clients informed and putting them at ease throughout often lengthy or complex processes.

kept clients informed
professional service
clear communication
supportive staff
compassionate approach
efficient handling
knowledgeable advice
successful outcomes
easy to contact
friendly manner

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified
Personal Injury

Excellent

Complaint was dealt with efficiently. Thank Alix and their team for their assistance.

Legal experts tagged in
this review

A representative from Thompsons responded to this review

We’re delighted to hear that your claim was handled efficiently and that you were happy with the service you received. We’ll be sure to pass on your thanks to Alix and the team, who will be pleased to know their efforts made a positive difference. Thank you for choosing Thompsons, and if you ever need any assistance in the future, we’re here to help.

0
Collected on: ReviewSolicitor collection source logo
Profile image of anonymous

anonymous

Child Law

Thank You

I have dealt with Grant for about two years and my case ended with a positive outcome. All dealings with Grant (and all at Thompsons) have been professional and I was kept updated regularly and in layman's language too. I intend recommending Thompsons Solicitors whenever possible.

Legal experts tagged in
this review

A representative from Thompsons responded to this review

Thank you so much for your kind feedback. We’re delighted to hear that Grant helped achieve a positive outcome in your case and that you felt supported throughout the process. It’s great to know that Grant and the team kept you regularly updated and explained everything in a clear and straightforward way. We understand how important good communication is, especially during what can be a lengthy process. Thank you for your recommendation, it means a great deal to us. We’ll be sure to pass on your kind words to Grant. If you ever need any assistance in the future, we’re here to help.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Michelle

Michelle

Verified
Personal Injury

Amazing service!

Thompson Solicitors have been amazing from start to finish. I never thought I would win my case but thanks to them I did. A massive thank you to Ela Polat for her patience and expertise thank you for support.

Legal experts tagged in
this review

A representative from Thompsons responded to this review

Thank you so much for your wonderful feedback. We’re delighted to hear that you had such a positive experience with Thompsons and that we were able to help you achieve a successful outcome. A special thank you for your kind words about Ela. Her patience, expertise and dedication to supporting her clients are qualities we value greatly, and she will be thrilled to hear your comments. We truly appreciate you taking the time to share your experience and thank you for placing your trust in us. If you ever need any assistance in the future, we’re here to help.

0
Collected on: ReviewSolicitor collection source logo
Profile image of I reid

I reid

Verified
Personal Injury

Personal injury claim

Professionally handled case,from start to finish! Calm professional manner !

Legal experts tagged in
this review

A representative from Thompsons responded to this review

We’re delighted to hear that your personal injury claim was handled professionally from start to finish. It’s great to know that our team’s calm and professional approach helped make the process a positive experience for you. Thank you for choosing Thompsons, and if you ever need any assistance in the future, we’re here to help.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Anna A.

Anna A.

Verified
Personal Injury

Professional and supportive service

I am very satisfied with the support and service provided by my solicitor. Everything was handled professionally, clearly, and with great care from the beginning. All my questions were answered, and I always felt well informed throughout the process. I truly appreciate all the help and support I received and would highly recommend their services.

Legal experts tagged in
this review

A representative from Thompsons responded to this review

Thank you for your wonderful feedback. We’re delighted to hear that you were so satisfied with the support and service you received. Providing clear, professional and compassionate guidance throughout the claims process is something we take great pride in, so it’s fantastic to know that you felt well informed and supported every step of the way. We truly appreciate your recommendation and your kind words. Thank you for choosing Thompsons, and if you ever need any assistance in the future, we’re here to help.

0
Collected on: ReviewSolicitor collection source logo

Reviews

4.8 /5 2394 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Thompsons

The firm specialises in personal injury, workplace accident, wills and power of attorney, CICA and related civil litigation, demonstrating strong technical expertise and consistently successful outcomes. Clients praise clear, timely communication, thorough case management and practical, plain‑language explanations. Valued soft skills include professionalism, empathy, patience, reliability and a reassuring, client‑centred approach—staff are described as supportive, approachable, compassionate and diligent, keeping clients informed and putting them at ease throughout often lengthy or complex processes.

kept clients informed
professional service
clear communication
supportive staff
compassionate approach
efficient handling
knowledgeable advice
successful outcomes
easy to contact
friendly manner

ReviewSolicitors Review List

Profile image of Doreen Malcolm

Doreen Malcolm

Verified

Car accident

Magdalena was always nice to talk with and so very understanding about my emotions. She always put me at ease although I was totally out of my comfort zone.

Legal experts tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of Anonymous

Anonymous

Verified

Claim for injury at work

Luke was amazing from start to finish he even got me more than I thought I was entitled too so thank you again.

Legal experts tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of C.macneill

C.macneill

Verified
Personal Injury

Car accident claim

Jordan was absolutely top class and thanks to his efforts we managed to get satisfactory outcome to our claim.

Legal experts tagged in
this review

A representative from Thompsons responded to this review

Thank you for your kind feedback! We’re delighted to hear that Jordan provided a top-class service and helped secure a satisfactory outcome for your car accident claim. Achieving the best possible result for our clients is always our priority, and it’s great to know you were happy with the outcome. We’ll be sure to pass on your kind words to Jordan. Thank you for choosing Thompsons, and if you ever need any assistance in the future, we’re here to help.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Anonymous

Anonymous

Verified
Personal Injury

Compensation

Brilliant...done everything and kept me well informed of what was happening

Legal experts tagged in
this review

A representative from Thompsons responded to this review

Thank you for your kind feedback! We’re delighted to hear that you were happy with the service you received and that our team kept you well informed throughout your claim. Providing clear communication and support every step of the way is something we take great pride in. Thank you for choosing Thompsons, and if you ever need any assistance in the future, we’re here to help.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Anonymous

Anonymous

Verified
Personal Injury

Excellent

Complaint was dealt with efficiently. Thank Alix and their team for their assistance.

Legal experts tagged in
this review

A representative from Thompsons responded to this review

We’re delighted to hear that your claim was handled efficiently and that you were happy with the service you received. We’ll be sure to pass on your thanks to Alix and the team, who will be pleased to know their efforts made a positive difference. Thank you for choosing Thompsons, and if you ever need any assistance in the future, we’re here to help.

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of Scott Campbell

Scott Campbell

Personal Injury

Scott

Nathelie was always courteous and respectful throughout the process, I was informed and kept up to date , No issues at all

Legal experts tagged in
this review

A representative from Thompsons responded to this review

Thank you for your kind feedback! We’re delighted to hear that Nathalie provided a courteous and respectful service throughout your claim. Keeping our clients informed and up to date is very important to us, so it’s great to know you felt supported every step of the way. We’ll be sure to pass on your comments. Thank you for taking the time to share your experience.

0
Collected on: Google collection source logo
Profile image of Jessie Murray

Jessie Murray

Personal Injury

Jessie

Everyone was helpful especially Nathalie Axelsson. She kept me up to date with what was happening in my case and was always available if I had any questions. It was thanks to her that my case got settled.

Legal experts tagged in
this review

A representative from Thompsons responded to this review

Thank you for your kind feedback. We’re delighted to hear that you had a positive experience with our team and that Nathalie provided such excellent support throughout your claim. Keeping clients informed and being available to answer questions is something we take great pride in, so it’s wonderful to know that Nathalie’s communication and dedication helped you feel supported every step of the way. We’re also pleased that she was able to help bring your case to a successful conclusion. We’ll be sure to pass on your kind words to Nathalie. Thank you for choosing Thompsons, and if you ever need any assistance in the future, we’re here to help.

0
Collected on: Google collection source logo
Profile image of Elizabeth O'Donnell

Elizabeth O'Donnell

Personal Injury

Elizabeth

Perfect service great communication throughout

A representative from Thompsons responded to this review

We’re delighted to hear that you received perfect service and great communication throughout your claim. Providing a smooth and supportive experience is very important to us. If you ever need any assistance in the future, we’re here to help.

0
Collected on: Google collection source logo
Profile image of Lisa M

Lisa M

Personal Injury

Lisa

If you are looking to pursue a personal injury claim then this is the firm for you, throughout my case i was kept constantly up to date with what was happening and I really appreciate the hard work put in by all involved to get me the compensation I deserved. Thank you

A representative from Thompsons responded to this review

Thank you so much for your kind recommendation! We’re delighted to hear that you felt well informed and supported throughout your claim. Keeping our clients up to date and working hard to achieve the best possible outcome is always our priority, so it’s great to know this made a difference to your experience. We truly appreciate your feedback and your thanks—if you ever need any assistance in the future, we’re here to help.

0
Collected on: Google collection source logo
Profile image of Aneta

Aneta

Personal Injury

Aneta

I highly recommend it! I am incredibly impressed with the service I received. From start to finish, my experience was exceptional. The professionalism, attention to detail, and genuine care demonstrated by the team involved made a huge impression on me. Every question I had was answered promptly, and I felt supported throughout the entire process. It was a very positive experience; I cannot praise your services enough!

A representative from Thompsons responded to this review

Thank you so much, Aneta, for your wonderful feedback. We’re delighted to hear that you had such a positive experience with our team. Providing clear communication, support and care throughout the process is incredibly important to us, so it means a lot to know this made a difference for you. We truly appreciate your recommendation and are glad we were able to help. Regards Thompsons Solicitors Scotland.

0
Collected on: Google collection source logo

Can This Law Firm Assist You?

Find the best legal expertise in the field, tailored to your needs. Assess availability, delve into specialist knowledge, and make informed decisions with transparency of cost.

Law firms are ranked based on past client experience. They can be evaluated by value, quality, and ethical standards, helping you find the firm you need.

See availability
Check expertise
Estimate Costs
Clear