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Parfitt Cresswell Limited

4.7 | 41 Reviews 41 Reviews | Lasting Powers
782 Total Company Reviews info icon Lasting Powers | info icon 782 Total Company Reviews Lasting Powers | info icon 782 Total Company Reviews

The Keep, 17-21 Victoria Street, Windsor, Windsor, Berkshire, SL4 1HE

Accepting new clients

The Keep, 17-21 Victoria Street, Windsor, Windsor, Berkshire, SL4 1HE

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 555624

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Parfitt Cresswell Limited |

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Parfitt Cresswell Limited Review Scores & Client Satisfaction Overview

4.7
Excellent
89%
Value for
Money
6% above
national average
95%
Success
Rate
13% above
national average
93%
Would
Recommend
12% above
national average
Communication 4.6/5
Initial Impressions 4.7/5
Approachability 4.6/5
Documentation Accuracy 4.6/5
Legal Knowledge 4.8/5
Value for money 4.5/5

Accreditations

Parfitt Cresswell Limited are accredited by

The Law Society accreditation awarded to Parfitt Cresswell Limited
Conveyancing Quality Scheme accreditation awarded to Parfitt Cresswell Limited

Description

Parfitt Cresswell is a regional law firm established in 1908 with offices across the South East of England offering expert legal advice with a personal touch. Complimentary No-Obligations Consultation - Speak to One of Our Legal Experts Arrange to speak with one of our legal experts and find out where you stand, what your best options are and an approximate cost (should you wish to proceed) to meet your legal needs. This is a no-obligations consultation and can be in person, over the telephone or via video call, the choice is yours. Simply contact us today.

Rankings by area of expertise

The rankings below show the areas of expertise that Parfitt Cresswell Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Parfitt Cresswell Limited Review Scores & Client Satisfaction Overview

4.8
Excellent
93%
Value for
Money
10% above
national average
95%+
Success
Rate
14% above
national average
95%
Would
Recommend
14% above
national average
Communication 4.7/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.8/5
Value for money 4.6/5

Accreditations

Parfitt Cresswell Limited are accredited by

The Law Society accreditation awarded to Parfitt Cresswell Limited
Conveyancing Quality Scheme accreditation awarded to Parfitt Cresswell Limited

Description

Parfitt Cresswell is a regional law firm established in 1908 with offices across the South East of England offering expert legal advice with a personal touch. Complimentary No-Obligations Consultation - Speak to One of Our Legal Experts Arrange to speak with one of our legal experts and find out where you stand, what your best options are and an approximate cost (should you wish to proceed) to meet your legal needs. This is a no-obligations consultation and can be in person, over the telephone or via video call, the choice is yours. Simply contact us today.

Rankings by area of expertise

The rankings below show the areas of expertise that Parfitt Cresswell Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Parfitt Cresswell Limited

Contact & Locations - Parfitt Cresswell Limited

Opening hours

Monday 09:00–17:30
Tuesday 09:00–17:30
Wednesday 09:00–17:30
Thursday 09:00–17:30
Friday 09:00–17:30 (Open)
Saturday (Closed)
Sunday (Closed)

The Keep, 17-21 Victoria Street, Windsor, Windsor, Berkshire, SL4 1HE

Reviews

4.7 /5 41 Reviews
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Clients say

What clients say about Parfitt Cresswell Limited

The firm specialises in conveyancing, wills, probate, employment settlements, landlord/tenant and property law, with clear expertise in complex registrations, lease issues and redundancies. Clients value professional, thorough and knowledgeable legal advice, excellent communication, responsiveness and clear explanations in plain English. The team is described as compassionate, patient and supportive during stressful or sensitive matters, proactive and diligent in meeting deadlines, and client‑focused with strong attention to detail and consistent follow‑through.

professional
clear communication
knowledgeable
friendly
responsive
thorough
efficient
supportive
compassionate
good value

ReviewSolicitors Review List

Profile image of Kanwel Kanwel

Kanwel Kanwel

Verified
Wills, Trusts & Probate

Professionalism with the personal touch

Drafting of my will and the 2 LPAs for Finance and Health were handled by Victoria and Abbie. Victoria was very empathetically listening to my wishes and making clear notes which she reviewed with me. She brought out all the legal points as well as the personal implications involved. There are many emotional aspects and she kept the focus on all the legal points while allowing me to feel safe in talking about my personal and emotional viewpoints. It was a very pleasant interaction!

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this review

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Allan Anscombe

Verified
Lasting Power of Attorney

I received a very professional service

The help I have received from my solicitor, Zoe Neale, has been exceptional. Zoe has been so friendly and so helpful and has guided me carefully through the LPA process and made it painless. I am so pleased to have received such amazing service and I thank Zoe for that.

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A representative from Parfitt Cresswell Limited responded to this review

Dear Alan, Thanks for taking the time to leave us a review. We really do appreciate it. It's great to hear that you were so pleased with the serviced provided by Zoe. We will be sure to let her know. Thank you choosing us to assist with your legal needs. If we can be of any further assistance in the future, do let us know. Thanks Alan. Best wishes, Client Services Team - Parfitt Cresswell Solicitors

0
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Mary

Verified
Wills, Trusts & Probate

Wills and power of attorney

Professional. Welcoming. I really don't have anything else to say.

Legal experts tagged in
this review

A representative from Parfitt Cresswell Limited responded to this review

Dear Mary, Thank you for taking the time to leave your feedback. We very much appreciate it. We were pleased to assist you with your legal needs and hope you are pleased with the service provided. If we can be of further assistance in the future, please do get in touch. Thank you Best wishes, Client Services Team - Parfitt Cresswell Solicitors

0
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Michael T

Verified

Solicitor Review

I recently worked with Natasha to review an agreement, and I couldn’t be more impressed with the support she provided. She took what could have been a complicated and overwhelming process and made it incredibly easy to understand. Natasha explained every part of the agreement in plain, straightforward language, breaking down legal terminology into simple terms that I could follow without any confusion. Her approach was patient, thorough, and genuinely helpful. I felt fully informed and confident in the decisions I was making thanks to her clear guidance. Natasha’s professionalism and ability to communicate complex information in a relatable way made the whole experience smooth and stress‑free. I’m extremely grateful for her help and would highly recommend her to anyone needing legal advice or document review.

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Lesley Pond

Verified

Friendly and Professional

Bea and her assistant Nic acted for me as attorney for my mother when I sold my mother's property. I did know them already and had no hesitation in using them as I knew that I could rely on them. They both dealt with the conveyancing professionally and responded quickly to any correspondence I sent them. They knew that my mum was on end of life care and acted compassionately so the process was made much easier. Their friendliness was very welcome in difficult circumstances

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Other Reviews

Profile image of lynda

lynda

lynda

When we ask Mr J Andrew’s to make a will and Lasting Power of attorney for us we found him very pleasant and explained everything very carefully so we understood. We would recommend him anytime to family and friends. We will definitely use him again should we need too.

0
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Profile image of Katherine

Katherine

Housing & Property

Katherine

I sold a relative's house, acting under Power of Attorney, which can be tricky. At every stage Jackie Turkel and Mary Carless were friendly and helpful, patiently explaining what was needed. They always took my calls and replied to emails promptly! I'd recommend them to anyone selling a property - they made a stressful process a lot easier.

A representative from Parfitt Cresswell Limited responded to this review

Dear Ms Millar Many thanks for taking the time to leave such a positive review, we really do appreciate it and will ensure your kind comments are passed on to Jackie and Mary. We were delighted to assist you and should you require any further legal advice in the future do please contact us, we would be very pleased to help. With kind regards Client Services Team

1
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G

Wills, Trusts & Probate

A client

I highly recommend Jo who recently helped me with preparing my Will and LPA. Her professionalism and expertise were second to none. Jo took the time to listen to my concerns and wishes and offered invaluable advice to ensure that my affairs were properly reflected in the legal documents. She was courteous, friendly and patiently answered all of my questions throughout the entire process, making it a stress-free experience. I was impressed by her expertise in the legal field, which gave me peace of mind knowing that my affairs are in order and my loved ones will be taken care of according to my wishes. I would not hesitate to recommend her to anyone in need of legal assistance. Her professionalism, expertise and friendly manner make her an outstanding solicitor.

A representative from Parfitt Cresswell Limited responded to this review

Thank you for your very kind review which we will pass on to Jo and the team in the Reading Office. We are delighted that you were happy with the service received and thank you for instructing us with your legal requirements. Please do contact us again if we can be of assistance in the future and we will be very happy to help. With best wishes Client Services Team

0
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Judy

Wills, Trusts & Probate

Judy

During the past ten years I have used the services of Copley Clark in Banstead for making a Will, setting an LPA, and sadly, more recently, for applying for Probate after the death of my husband. In all these processes Jon Andrews has been not only knowledgeable and efficient, but immensely supportive and understanding.

0
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Stephen

Wills, Trusts & Probate

Stephen

Great service by Amantha who was very efficient and led me through all my requirements as regards my will. I have no hesitation in recommending her and Coleman Solicitors

A representative from Parfitt Cresswell Limited responded to this review

Dear Mr Charles, Thank you for taking the time to leave a Google Review. We really do appreciate it and it means a lot to our team. We are pleased to hear that you were happy with the service provided and will be sure to pass this onto Amantha. If we can be of any further assistance, now or in the future, please do not hesitate to contact us. We will be happy to assist. Thank you, Mr Charles. Best wishes, Client Services Team

0
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Reviews

4.8 /5 782 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Parfitt Cresswell Limited

The firm specialises in conveyancing, wills, probate, employment settlements, landlord/tenant and property law, with clear expertise in complex registrations, lease issues and redundancies. Clients value professional, thorough and knowledgeable legal advice, excellent communication, responsiveness and clear explanations in plain English. The team is described as compassionate, patient and supportive during stressful or sensitive matters, proactive and diligent in meeting deadlines, and client‑focused with strong attention to detail and consistent follow‑through.

professional
clear communication
knowledgeable
friendly
responsive
thorough
efficient
supportive
compassionate
good value

ReviewSolicitors Review List

Profile image of Kanwel Kanwel

Kanwel Kanwel

Verified
Wills, Trusts & Probate

Professionalism with the personal touch

Drafting of my will and the 2 LPAs for Finance and Health were handled by Victoria and Abbie. Victoria was very empathetically listening to my wishes and making clear notes which she reviewed with me. She brought out all the legal points as well as the personal implications involved. There are many emotional aspects and she kept the focus on all the legal points while allowing me to feel safe in talking about my personal and emotional viewpoints. It was a very pleasant interaction!

Legal experts tagged in
this review

0
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Profile image of Anonymous

Anonymous

Verified
Family Law

Poor customer care

My original solicitor left the firm mid case. I was handed over to Sharon. The first thing she did was send me a bill for a meeting we hadn’t had. Impossible to get hold of and when I finally did she was incredibly dismissive of me.

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this review

0
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Anonymous

Verified
Family Law

Disappointing

I regret appointing Parfitt Cresswell and wish I had used an online service instead. It would have been cheaper and I don’t feel they added any value despite the huge cost. Getting divorced was incredibly stressful and difficult and my solicitor made errors on my paperwork, was away on holiday at crucial moments without adequate cover and didn’t actually provide any helpful advice. They asked unnecessary questions which seemed like they were just running up the costs but refused to provide the advice I actually needed. They then sent long emails just to cover themselves which were not asked for or needed that I had to pay them for writing. The invoicing also wasn’t transparent, I wasn’t provided with itemised invoices. Would not recommend.

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0
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Profile image of Adrian Adrian

Adrian Adrian

Verified
Wills, Trusts & Probate

Will writing

Very professional. Excellent explanation of rules and procedures.

Legal experts tagged in
this review

A representative from Parfitt Cresswell Limited responded to this review

Dear Adrian, Thank you for the positive review. We're very pleased to hear that you were happy with the service provided by Jon and hope that you will instruct us again in the future should require any additional legal assistance. Thanks Adrian. Best wishes, Client Services Team - Copley Clark - part of Parfitt Cresswell Solicitors

0
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Profile image of Allan Anscombe

Allan Anscombe

Verified
Lasting Power of Attorney

I received a very professional service

The help I have received from my solicitor, Zoe Neale, has been exceptional. Zoe has been so friendly and so helpful and has guided me carefully through the LPA process and made it painless. I am so pleased to have received such amazing service and I thank Zoe for that.

Solicitors tagged in
this review

A representative from Parfitt Cresswell Limited responded to this review

Dear Alan, Thanks for taking the time to leave us a review. We really do appreciate it. It's great to hear that you were so pleased with the serviced provided by Zoe. We will be sure to let her know. Thank you choosing us to assist with your legal needs. If we can be of any further assistance in the future, do let us know. Thanks Alan. Best wishes, Client Services Team - Parfitt Cresswell Solicitors

0
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Other Reviews

Profile image of Manthri Amerasinghe

Manthri Amerasinghe

Manthri

I contacted Parfitt Cresswell Solicitors when my daughter passed away in 2023. I did not know anything. It was not easy Mahreen Paswal and her team took over the case and things started getting sorted out.and by March 2026 the case was over. It was not easy and I am ever so grateful to Mahreen añd her team for being there for me and helping me..Thank you Mahreen and the team. God bless you all.

0
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Profile image of Ed Dowdeswell

Ed Dowdeswell

A client

Having reached out, spent more than 30 mins on the phone, received a fee letter, I then prepared and issued relevant documentation out of the blue they decide they can't have me as a client. No reason given even though I asked. Very weird.

0
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Profile image of Kki hobby

Kki hobby

Housing & Property

Kki

Engaged Copley Clark to help me with a transfer of ownership.. Very happy with the service provided by Gwen and Paruni. Would recommend.

Hi Kki, Thank you for taking the time to leave a review. We really appreciate it. It's great to see that you were happy with the service provided by Gwen and Patuni. If we can be of any further assistance in the future, please do get in touch. Best wishes, Client Services Team Copley Clark - part of Parfitt Cresswell Solicitors

0
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Profile image of Marion Loveday

Marion Loveday

Commercial Property

Marion

Cathryn was very helpful and made the selling process seem pretty straightforward.

Solicitors tagged in
this review

0
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Profile image of Elliott Draper

Elliott Draper

Elliott

Terrible, called to ask for a solicitors quote and told no one was available and that they dont take details and call back. Avoid if this is there attitude.

0
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