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How Keene Marsland Solicitors (Part of the Parfitt Cresswell Limited Group) Compares

Value for money

!

Limited data.

This firm - 94%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Keene Marsland Solicitors (Part of the Parfitt Cresswell Limited Group) on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Keene Marsland Solicitors (Part of the Parfitt Cresswell Limited Group). These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 95%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Keene Marsland Solicitors (Part of the Parfitt Cresswell Limited Group) and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Keene Marsland Solicitors (Part of the Parfitt Cresswell Limited Group) performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 95%
No 5%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 95%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Keene Marsland Solicitors (Part of the Parfitt Cresswell Limited Group) and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Keene Marsland Solicitors (Part of the Parfitt Cresswell Limited Group) compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 95%
No 5%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Keene Marsland Solicitors (Part of the Parfitt Cresswell Limited Group) offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

  • Excellent

    379
  • Very Good

    17
  • Average

    1
  • Poor

    4
  • Awful

    16

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Katie

Verified review

This review has been left by a verified client who used Parfitt Cresswell Limited.

Matter Type:

Housing Disrepair

Katie

May 01, 2025

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Excellent service from start to finish.

It is the second time we have used Parfitt Cresswell and will use them again if needed. Good comms throughout.

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Anonymous

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This review has been left by a verified client who used Parfitt Cresswell Limited.

Anonymous

April 30, 2025

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House Sale

Took a longtime to happen and a lot of the team chasing other Solicitors

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Clive

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This review has been left by a verified client who used Parfitt Cresswell Limited.

Clive

April 30, 2025

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Excellence service and follow up

Excellence service and follow up Of the cases. Gwen is able to provide helpful advice to facilitate the cases. Worth to trust her professional services .

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Anonymous

Verified review

This review has been left by a verified client who used Parfitt Cresswell Limited.

Matter Type:

Housing Disrepair

Anonymous

April 30, 2025

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Hassle free experience

As a first time buyer it’s hard to gauge what this experience felt like compared to the norm, but was very satisfied with it all the same.

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Pam

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This review has been left by a verified client who used Parfitt Cresswell Limited.

Pam

April 30, 2025

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Beating the stamp duty rise

We sold our house at the end of January to first time buyers and were buying a new build. We engaged Jo Martin and asked if we could beat the stamp duty rise on April 1st she could’nt promise but said she would do her best and she did! We completed on 31st March! It should have been 28th March but that wasn’t down to Jo. I found her very easy to deal with and she gave good advice. She even emailed me one Sunday morning about a small issue. She really worked hard to meet our deadline and we will always be grateful to her.

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S Gurung

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This review has been left by a verified client who used Parfitt Cresswell Limited.

S Gurung

April 30, 2025

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A reliable and professional team

We’ve liaised with Jo on two separate instances and her delivery on both occasions have been to a high standard. She has always been transparent when giving us options and happy to give us advice when needed. Both her and Mandy’s correspondence have been great. They are a reliable team whom we highly recommend.

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Benjamin

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This review has been left by a verified client who used Parfitt Cresswell Limited.

Benjamin

April 30, 2025

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Fantastic experience

Only regret we have, is not using Jackie from the start for our transfer of deeds. Jackie was fantastic and kept us updated weekly and daily leading up to the completion date. All the team were superb and were always on the other end of the phone for advice. Thanks again.

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Rebecca

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This review has been left by a verified client who used Parfitt Cresswell Limited.

Rebecca

April 30, 2025

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Work agreements

Lydia was extremely thorough and communicated very well with me

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Alaa

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This review has been left by a verified client who used Parfitt Cresswell Limited.

Alaa

April 30, 2025

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Very good experience

Very efficient and proactive at advising and dealing with the cases

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Emma

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This review has been left by a verified client who used Parfitt Cresswell Limited.

Emma

April 30, 2025

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Excellent service

I can not fault the service received from Jo. She was easily contacted, answered questions and queries quickly and was very efficient.

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Reviews collected from

Georgina

Georgina

April 14, 2025

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Georgina

Excellent service from Jo Martin and her assistant Mandy Hinton at the Reading office on the sale of my elderly mother's house. Since neither party was in a chain, exchange and completion happened smoothly within just a couple of weeks. Communication was good and I would certainly recommend Jo and Mandy.

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Dave

Dave

April 01, 2025

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Dave

Outstanding Service from a Top Professional
I have been delighted with every aspect of Gwen’s handling of the sale of my sister's flat. Her communication has been excellent and her response time to queries has been exceptional. My interests have been at the forefront of everything she has done. Thank you so much Gwen.

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Catherine

Catherine

March 27, 2025

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Catherine

My son recommended Parfitt Cresswell and I am so relieved as I have received an excellent service and have been treated not just professionally in every way but with great kindness at a difficult time. I definitely recommend this firm.

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Thomas

Thomas

March 24, 2025

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Thomas

I had the pleasure of working with Gwen Li and the team at Parfitt Cresswell for the purchase of my first property, and I couldn’t be more grateful for their support. What can often be a complicated and overwhelming process was made incredibly smooth and stress-free thanks to their professionalism and clear communication. Gwen & Patuni, in particular, were fantastic—knowledgeable, approachable, and always happy to explain things in a way that made sense. I felt well-informed and confident every step of the way. I highly recommend Gwen and the Parfitt Cresswell team to anyone looking for a reliable and professional legal service.

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Jamie

Jamie

March 19, 2025

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Jamie

I was recommended Parfitt Cresswell through my parents who sold a property a few years ago.
I was undergoing a transfer of equity to an ex partner, Gwen and Patuni helped me along the way. Fantastic service from start to finish. I would definitely recommend and will certainly be using the firm if needed in future.
Thank you Gwen and thank you Patuni!

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Keene Marsland Solicitors (Part of the Parfitt Cresswell Limited Group) are accredited by

accreditation
accreditation

About this branch

Description

Parfitt Cresswell is a regional law firm established in 1908 with offices across the South East of England offering expert legal advice with a personal touch.

Practice areas

We have excellent teams specialising in the provision of the following legal services: Private Client matters, such as Wills, Probate, Lasting Powers of Attorney, Trusts, and Later Living. Family Law - divorce & separation, cohabitation, Pre & post-Nuptial Agreements, Children, Finances and Domestic Abuse Residential & Commercial Property Business & Employment Law - Buying & Selling, Disputes and Managements

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Consumer
    • Consumer Disputes
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation - M&A and warranty disputes
    • Litigation - Product liability claims
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
  • Employment
    • Agency Staff / Temp Workers
    • Constructive/Unfair Dismissal
    • Disciplinary Hearings
    • Discrimination at Work
    • Employee Team Moves
    • Employment Contracts
    • Equal Pay Disputes
    • Family Leave
    • Flexible Working
    • Harassment/Bullying at Work
    • Maternity and Paternity
    • Media and Sports
  • Family Law
    • Asset protection and tax mitigation
    • Child Arrangements Following Divorce
    • Child Law
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce After A Brain Or Other Serious Injury
    • Financial Matters
    • Grandparents' Rights
  • Housing & Property
    • Anti-social Behaviour
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing Management
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Leasehold properties
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Property Disputes
    • Renting and Tenancy Agreements
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Tenant Eviction
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Money & Tax
    • HMRC Tax Investigations and Disputes
    • Inheritance Tax
    • Insolvency and bankruptcy

Business areas of law

  • Agriculture
    • Agricultural land for sale or development
    • Buying and selling a farm
    • Commercial contracts for farming businesses
    • Employment of farm workers
    • Equestrian property
    • Farm partnerships and corporate structures
    • Farming disputes
    • Veterinary negligence
  • Charities
    • Charities
  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Developer disputes
    • Development plot sales
    • Environmental policy law
    • Finance
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Agency agreements
    • Alternative Dispute Resolution (ADR)
    • Asset Tracing
    • Business structures and joint ventures
    • Commercial Law
    • Commercial Litigation Matters
    • Competition law
    • Contractual Disputes
    • Corporate Law
    • Corporate finance
    • Data Protection
    • Franchising
    • Intellectual Property
    • Management buyouts
    • Merchandising and sponsorship
    • Mis-sold Interest Rate Swap Agreements
    • Partnership and LLP law
    • Sales and Purchases
    • Setting up a business
    • Share option schemes
    • Shareholder Agreements
    • Shareholder and Partnership Disputes
    • Statutory Demands
    • Summary Judgment
    • Tax
    • Unfair Loan Charges
  • IT & Intellectual Property
    • Advertising and Marketing Compliance
    • Anti-Counterfeiting and Anti-Piracy
    • Confidential Information, Know-How and Trade Secrets
    • Copyright
    • Dealing with intellectual property infringements
    • Design rights and product designs
    • Domain Names
    • Intellectual Property Litigation and Dispute Resolution
    • Patents
    • Personality and Image Rights
    • Trade Marks and Designs
  • Regulations
    • Health and Safety
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