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How Keene Marsland Solicitors (Part of the Parfitt Cresswell Limited Group) Compares

Value for money

!

Limited data.

This firm - 93%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Keene Marsland Solicitors (Part of the Parfitt Cresswell Limited Group) on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Keene Marsland Solicitors (Part of the Parfitt Cresswell Limited Group). These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 0%
About Right 100%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 95%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Keene Marsland Solicitors (Part of the Parfitt Cresswell Limited Group) and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Keene Marsland Solicitors (Part of the Parfitt Cresswell Limited Group) performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 95%
No 5%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 95%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Keene Marsland Solicitors (Part of the Parfitt Cresswell Limited Group) and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Keene Marsland Solicitors (Part of the Parfitt Cresswell Limited Group) compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 95%
No 5%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Rankings by area of expertise

The rankings below show the areas of expertise that Keene Marsland Solicitors (Part of the Parfitt Cresswell Limited Group) offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

  • Excellent

    480
  • Very Good

    28
  • Average

    2
  • Poor

    5
  • Awful

    18

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Sam

Sam

July 31, 2025

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Very good professional and supportive

A difficult family situation meant the house had to be sold quickly and with the least stress as possible. This was achieved and I would definitely recommend anyone to use Jackie and her team

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Susan

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This review has been left by a verified client who used Parfitt Cresswell Limited.

Susan

August 22, 2025

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Excellent service

Mark was very clear and direct, informative and friendly. He was very professional and explained everything to us giving clear advice.
We were very happy with his service.

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Alison

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This review has been left by a verified client who used Parfitt Cresswell Limited.

Matter Type:

Probate

Alison

August 21, 2025

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Professional & meticulous

Over the many years I have used this firm, using firstly Jo Martin, who has been excellent.
More recently my experience with Jo Perse has been very professional.
She was conscientious and meticulous.I never struggled to get in touch with Jo, and she was very good at getting back to me. I really appreciated that.
I also want to mention both Secretaries, they have also been very supportive throughout the years.

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Anonymous

Verified review

This review has been left by a verified client who used Parfitt Cresswell Limited.

Matter Type:

Divorce

Anonymous

August 21, 2025

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Divorce & Financial Settlement

I found my solicitor to be very professional yet warm, friendly & approachable.
Would not hesitate to use her again

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Ian

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This review has been left by a verified client who used Parfitt Cresswell Limited.

Matter Type:

Probate

Ian

August 21, 2025

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Fantastic service

Friendly, helpful and in layman’s language!

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Sarah

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This review has been left by a verified client who used Parfitt Cresswell Limited.

Sarah

August 21, 2025

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Very professional and helpful solicitor

I’ve used Jo for two house purchases now and each time she has made the experience as seamless and stress free as possible. She always responds in a timely manner and is extremely helpful. I could not recommend her highly enough.

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Nina

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Nina

August 21, 2025

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Fantastic j

Jo saw us through several house moves and was brilliant. Some were tricky eg leasehold but we were kept in the picture always and able to rely on her knowledge and expertise throughout.. Thank you Jo.

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Garry

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This review has been left by a verified client who used Parfitt Cresswell Limited.

Garry

August 20, 2025

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House Purchase

In my experience the legal process was carried out in a highly professional manner with great attention to detail. I always believed that Gwen had my best interest at heart.

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Salwa

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This review has been left by a verified client who used Parfitt Cresswell Limited.

Salwa

August 15, 2025

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Excellent service and support

The whole experience wss supportive, clear and i feel so happy and at ease knowing everything with my will is in place. Thank you who was involved.

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Ollie

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This review has been left by a verified client who used Parfitt Cresswell Limited.

Ollie

August 15, 2025

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Outstanding service with Jargon free advice

Jo took her time to really understand our goals and gave us great advice on how to make them work.

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Reviews collected from

champaka

champaka

August 22, 2025

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champaka

I am really happy with how Gweni and Patuni have handled the sale of our property. They dealt with all the issues promptly and professionally, and always responded to our queries without delay.

At the final stage, when there was a delay from the buyer’s solicitors, Gwen managed to push things forward in a highly professional manner, helping us avoid further setbacks.

I have no hesitation in recommending them to anyone looking for a fast, efficient, and professional service.

Thank you, Gwen and Patuni, for everything—you’ve been amazing.

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Wendy

Wendy

August 04, 2025

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Wendy

Both Gwen and Patuni were super diligent with our house sale. The service provided was excellent and they kept us informed at all stages. If we needed to speak to them they made themselves available. Even when Gwen had annual leave a colleague was available to review our sale. I would highly recommend Copley Clark, truly an exceptional service.

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Kevin

Kevin

July 23, 2025

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Kevin

Gwen is highly responsive and provides detailed explanations throughout the UK property purchase process.

Thank you for her effort and the valuable information that helped the buyer gain a better understanding.

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John

John

June 30, 2025

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John

We recently worked with Abbie Fisher on the purchase of two properties, and I can’t recommend her highly enough. From start to finish, Abbie was professional, efficient, and approachable. She guided us through the entire process with patience and clarity, making what could have been a stressful experience feel smooth and straightforward.

Her attention to detail and regular communication gave us complete confidence that everything was being handled properly. Even after completion, she has continued to deal with the formalities, keeping us updated every step of the way.

It’s been a real pleasure working with Abbie, and we wouldn’t hesitate to use her services again in the future.

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Steve

Steve

June 06, 2025

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Steve

Gwen was very helpful and efficient throughout the entire process. Gwen and her colleague Patuni kept me informed at every stage and explained everything clearly. If you are buying or selling a property I would highly recommend Copley Clark Solicitors

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Keene Marsland Solicitors (Part of the Parfitt Cresswell Limited Group) are accredited by

accreditation
accreditation

About this branch

Description

Parfitt Cresswell is a regional law firm established in 1908 with offices across the South East of England offering expert legal advice with a personal touch.

Practice areas

We have excellent teams specialising in the provision of the following legal services: Private Client matters, such as Wills, Probate, Lasting Powers of Attorney, Trusts, and Later Living. Family Law - divorce & separation, cohabitation, Pre & post-Nuptial Agreements, Children, Finances and Domestic Abuse Residential & Commercial Property Business & Employment Law - Buying & Selling, Disputes and Managements

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Consumer
    • Consumer Disputes
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation - M&A and warranty disputes
    • Litigation - Product liability claims
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
  • Employment
    • Agency Staff / Temp Workers
    • Constructive/Unfair Dismissal
    • Disciplinary Hearings
    • Discrimination at Work
    • Employee Team Moves
    • Employment Contracts
    • Equal Pay Disputes
    • Family Leave
    • Flexible Working
    • Harassment/Bullying at Work
    • Maternity and Paternity
    • Media and Sports
  • Family Law
    • Asset protection and tax mitigation
    • Child Arrangements Following Divorce
    • Child Law
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce After A Brain Or Other Serious Injury
    • Financial Matters
    • Grandparents' Rights
  • Housing & Property
    • Anti-social Behaviour
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing Management
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Leasehold properties
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Property Disputes
    • Renting and Tenancy Agreements
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Tenant Eviction
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Money & Tax
    • HMRC Tax Investigations and Disputes
    • Inheritance Tax
    • Insolvency and bankruptcy

Business areas of law

  • Agriculture
    • Agricultural land for sale or development
    • Buying and selling a farm
    • Commercial contracts for farming businesses
    • Employment of farm workers
    • Equestrian property
    • Farm partnerships and corporate structures
    • Farming disputes
    • Veterinary negligence
  • Charities
    • Charities
  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Developer disputes
    • Development plot sales
    • Environmental policy law
    • Finance
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Agency agreements
    • Alternative Dispute Resolution (ADR)
    • Asset Tracing
    • Business structures and joint ventures
    • Commercial Law
    • Commercial Litigation Matters
    • Competition law
    • Contractual Disputes
    • Corporate Law
    • Corporate finance
    • Data Protection
    • Franchising
    • Intellectual Property
    • Management buyouts
    • Merchandising and sponsorship
    • Mis-sold Interest Rate Swap Agreements
    • Partnership and LLP law
    • Sales and Purchases
    • Setting up a business
    • Share option schemes
    • Shareholder Agreements
    • Shareholder and Partnership Disputes
    • Statutory Demands
    • Summary Judgment
    • Tax
    • Unfair Loan Charges
  • IT & Intellectual Property
    • Advertising and Marketing Compliance
    • Anti-Counterfeiting and Anti-Piracy
    • Confidential Information, Know-How and Trade Secrets
    • Copyright
    • Dealing with intellectual property infringements
    • Design rights and product designs
    • Domain Names
    • Intellectual Property Litigation and Dispute Resolution
    • Patents
    • Personality and Image Rights
    • Trade Marks and Designs
  • Regulations
    • Health and Safety
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