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How Keene Marsland Solicitors (Part of the Parfitt Cresswell Limited Group) Compares

Value for money

!

Limited data.

This firm - 94%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Keene Marsland Solicitors (Part of the Parfitt Cresswell Limited Group) on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Keene Marsland Solicitors (Part of the Parfitt Cresswell Limited Group). These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 95%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Keene Marsland Solicitors (Part of the Parfitt Cresswell Limited Group) and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Keene Marsland Solicitors (Part of the Parfitt Cresswell Limited Group) performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 95%
No 5%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 95%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Keene Marsland Solicitors (Part of the Parfitt Cresswell Limited Group) and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Keene Marsland Solicitors (Part of the Parfitt Cresswell Limited Group) compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 95%
No 5%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Keene Marsland Solicitors (Part of the Parfitt Cresswell Limited Group) offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

  • Excellent

    436
  • Very Good

    24
  • Average

    2
  • Poor

    5
  • Awful

    17

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Norma

Verified review

This review has been left by a verified client who used Parfitt Cresswell Limited.

Norma

July 08, 2025

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IHT 400 assistance

Jo was really helpful throughout, giving initial free help on what we need to do re the estate and then subsequently checking my submission of IHT forms to make sure these were correct

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Leigh

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This review has been left by a verified client who used Parfitt Cresswell Limited.

Leigh

July 08, 2025

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Bea is fantastic

Bea has helped us with several sales over the last few months, some running consecutively and she has been nothing but professional. She is very responsive if we have questions. I would recommend Bea and parrot cresswell whole heartedly. Thanks Bea.

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Glen

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This review has been left by a verified client who used Parfitt Cresswell Limited.

Glen

July 08, 2025

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Excellent Service

Bea, handled our auction sales with great skill and speed. The team at Banstead worked together to make sure everything was done in the time frames neccessary. We can’t praise them enough.

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Marcus

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This review has been left by a verified client who used Parfitt Cresswell Limited.

Marcus

July 04, 2025

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Personal and Professional service

I cannot recommend or compliment Sharon highly enough for the service and support Sharon provided throughout a difficult and challenging sale and purchase. She remained very professional, reliable, patient, supportive and responsive throughout the entire process. And from the start was an absolute pleasure to deal with. I would strongly recommend Sharon to anyone who needs a conveyancer. And the firm as a whole for any legal support.

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Stephanie

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This review has been left by a verified client who used Parfitt Cresswell Limited.

Stephanie

July 04, 2025

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Return of personal items

My experience was extremely quick and calming. Andrew couldn't have been more helpful. Marvellous service.

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Anonymous

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This review has been left by a verified client who used Parfitt Cresswell Limited.

Anonymous

July 03, 2025

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Last will

Explained the details of the will, given the pros and cons.

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Sandra

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This review has been left by a verified client who used Parfitt Cresswell Limited.

Sandra

July 03, 2025

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Very happy with the help Andrew gave us

Andrew very helpful and easy to speak to

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Michael

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This review has been left by a verified client who used Parfitt Cresswell Limited.

Michael

July 03, 2025

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Outstanding

My thanks to Heidi for all her help in managing my late mothers estate.

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Jane

Verified review

This review has been left by a verified client who used Parfitt Cresswell Limited.

Matter Type:

Wills

Jane

June 26, 2025

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Excellent Service

Jon Andrews was most helpful, explaining everything very clearly and answering all our queries.

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Anna

Anna

June 25, 2025

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Beautifully drafted will

Zoe helped me through all the processes associated with my LPA last year so she was my go-to for rewriting my will.
Not cheap, but confident, friendly and super efficient..

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Reviews collected from

John

John

June 30, 2025

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John

We recently worked with Abbie Fisher on the purchase of two properties, and I can’t recommend her highly enough. From start to finish, Abbie was professional, efficient, and approachable. She guided us through the entire process with patience and clarity, making what could have been a stressful experience feel smooth and straightforward.

Her attention to detail and regular communication gave us complete confidence that everything was being handled properly. Even after completion, she has continued to deal with the formalities, keeping us updated every step of the way.

It’s been a real pleasure working with Abbie, and we wouldn’t hesitate to use her services again in the future.

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Steve

Steve

June 06, 2025

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Steve

Gwen was very helpful and efficient throughout the entire process. Gwen and her colleague Patuni kept me informed at every stage and explained everything clearly. If you are buying or selling a property I would highly recommend Copley Clark Solicitors

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Georgina

Georgina

April 14, 2025

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Georgina

Excellent service from Jo Martin and her assistant Mandy Hinton at the Reading office on the sale of my elderly mother's house. Since neither party was in a chain, exchange and completion happened smoothly within just a couple of weeks. Communication was good and I would certainly recommend Jo and Mandy.

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Dave

Dave

April 01, 2025

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Dave

Outstanding Service from a Top Professional
I have been delighted with every aspect of Gwen’s handling of the sale of my sister's flat. Her communication has been excellent and her response time to queries has been exceptional. My interests have been at the forefront of everything she has done. Thank you so much Gwen.

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Catherine

Catherine

March 27, 2025

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Catherine

My son recommended Parfitt Cresswell and I am so relieved as I have received an excellent service and have been treated not just professionally in every way but with great kindness at a difficult time. I definitely recommend this firm.

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Keene Marsland Solicitors (Part of the Parfitt Cresswell Limited Group) are accredited by

accreditation
accreditation

About this branch

Description

Parfitt Cresswell is a regional law firm established in 1908 with offices across the South East of England offering expert legal advice with a personal touch.

Practice areas

We have excellent teams specialising in the provision of the following legal services: Private Client matters, such as Wills, Probate, Lasting Powers of Attorney, Trusts, and Later Living. Family Law - divorce & separation, cohabitation, Pre & post-Nuptial Agreements, Children, Finances and Domestic Abuse Residential & Commercial Property Business & Employment Law - Buying & Selling, Disputes and Managements

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Consumer
    • Consumer Disputes
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation - M&A and warranty disputes
    • Litigation - Product liability claims
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
  • Employment
    • Agency Staff / Temp Workers
    • Constructive/Unfair Dismissal
    • Disciplinary Hearings
    • Discrimination at Work
    • Employee Team Moves
    • Employment Contracts
    • Equal Pay Disputes
    • Family Leave
    • Flexible Working
    • Harassment/Bullying at Work
    • Maternity and Paternity
    • Media and Sports
  • Family Law
    • Asset protection and tax mitigation
    • Child Arrangements Following Divorce
    • Child Law
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce After A Brain Or Other Serious Injury
    • Financial Matters
    • Grandparents' Rights
  • Housing & Property
    • Anti-social Behaviour
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing Management
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Leasehold properties
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Property Disputes
    • Renting and Tenancy Agreements
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Tenant Eviction
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Money & Tax
    • HMRC Tax Investigations and Disputes
    • Inheritance Tax
    • Insolvency and bankruptcy

Business areas of law

  • Agriculture
    • Agricultural land for sale or development
    • Buying and selling a farm
    • Commercial contracts for farming businesses
    • Employment of farm workers
    • Equestrian property
    • Farm partnerships and corporate structures
    • Farming disputes
    • Veterinary negligence
  • Charities
    • Charities
  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Developer disputes
    • Development plot sales
    • Environmental policy law
    • Finance
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Agency agreements
    • Alternative Dispute Resolution (ADR)
    • Asset Tracing
    • Business structures and joint ventures
    • Commercial Law
    • Commercial Litigation Matters
    • Competition law
    • Contractual Disputes
    • Corporate Law
    • Corporate finance
    • Data Protection
    • Franchising
    • Intellectual Property
    • Management buyouts
    • Merchandising and sponsorship
    • Mis-sold Interest Rate Swap Agreements
    • Partnership and LLP law
    • Sales and Purchases
    • Setting up a business
    • Share option schemes
    • Shareholder Agreements
    • Shareholder and Partnership Disputes
    • Statutory Demands
    • Summary Judgment
    • Tax
    • Unfair Loan Charges
  • IT & Intellectual Property
    • Advertising and Marketing Compliance
    • Anti-Counterfeiting and Anti-Piracy
    • Confidential Information, Know-How and Trade Secrets
    • Copyright
    • Dealing with intellectual property infringements
    • Design rights and product designs
    • Domain Names
    • Intellectual Property Litigation and Dispute Resolution
    • Patents
    • Personality and Image Rights
    • Trade Marks and Designs
  • Regulations
    • Health and Safety
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