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How Parfitt Cresswell Limited Compares

Value for money

This firm - 94%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Parfitt Cresswell Limited on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Parfitt Cresswell Limited. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 7%
About Right 92%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 95%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Parfitt Cresswell Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Parfitt Cresswell Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 95%
No 5%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 95%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Parfitt Cresswell Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Parfitt Cresswell Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 95%
No 5%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Parfitt Cresswell Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

  • Excellent

    378
  • Very Good

    17
  • Average

    1
  • Poor

    4
  • Awful

    16

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Anonymous

Verified review

This review has been left by a verified client who used Parfitt Cresswell Limited.

Anonymous

April 30, 2025

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Collected on:

House Sale

Took a longtime to happen and a lot of the team chasing other Solicitors

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Anonymous

Verified review

This review has been left by a verified client who used Parfitt Cresswell Limited.

Matter Type:

Housing Disrepair

Anonymous

April 30, 2025

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Collected on:

Hassle free experience

As a first time buyer it’s hard to gauge what this experience felt like compared to the norm, but was very satisfied with it all the same.

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Pam

Verified review

This review has been left by a verified client who used Parfitt Cresswell Limited.

Pam

April 30, 2025

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Collected on:

Beating the stamp duty rise

We sold our house at the end of January to first time buyers and were buying a new build. We engaged Jo Martin and asked if we could beat the stamp duty rise on April 1st she could’nt promise but said she would do her best and she did! We completed on 31st March! It should have been 28th March but that wasn’t down to Jo. I found her very easy to deal with and she gave good advice. She even emailed me one Sunday morning about a small issue. She really worked hard to meet our deadline and we will always be grateful to her.

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S Gurung

Verified review

This review has been left by a verified client who used Parfitt Cresswell Limited.

S Gurung

April 30, 2025

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Collected on:

A reliable and professional team

We’ve liaised with Jo on two separate instances and her delivery on both occasions have been to a high standard. She has always been transparent when giving us options and happy to give us advice when needed. Both her and Mandy’s correspondence have been great. They are a reliable team whom we highly recommend.

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Emma

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This review has been left by a verified client who used Parfitt Cresswell Limited.

Emma

April 30, 2025

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Collected on:

Excellent service

I can not fault the service received from Jo. She was easily contacted, answered questions and queries quickly and was very efficient.

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Anonymous

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This review has been left by a verified client who used Parfitt Cresswell Limited.

Anonymous

April 28, 2025

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Collected on:

Probate

Jo was professional from start to finish. She explained a lot of things to me as I was way out of my depth. Very knowledgeable, and helpful, nothing was too much trouble, including all my silly questions.
Would highly recommend.

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Heather

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This review has been left by a verified client who used Parfitt Cresswell Limited.

Heather

April 26, 2025

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Collected on:

Excellent service

They were great. Professional and prompt. Emails were answered quickly and all my questions were dealt with appropriately. No issues. Highly recommended

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Jill & Derek

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This review has been left by a verified client who used Parfitt Cresswell Limited.

Jill & Derek

April 25, 2025

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Excellent service throughout the conveyancing process

Jo handled our house sale and purchase with exemplary care, support and timeliness. At every stage in the process, we knew what was happening and why, and really appreciated Jo's clear impartial advice on some trickier issues. We really felt that Jo was acting in our best interests from start to finish

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Kalpana

Verified review

This review has been left by a verified client who used Parfitt Cresswell Limited.

Matter Type:

Housing Disrepair

Kalpana

April 24, 2025

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Collected on:

Fast service

Excellent layer: she is very kind, trustworthy. I was very happy with the service. I highly recommend this layer

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Mike

Verified review

This review has been left by a verified client who used Parfitt Cresswell Limited.

Mike

April 24, 2025

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Collected on:

House sale

Excellent services, good communication through a IHT sale of property. Worked closely with our solicitor. So kept things simple. Would highly recommend.

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Reviews collected from

Georgina

Georgina

April 14, 2025

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Georgina

Excellent service from Jo Martin and her assistant Mandy Hinton at the Reading office on the sale of my elderly mother's house. Since neither party was in a chain, exchange and completion happened smoothly within just a couple of weeks. Communication was good and I would certainly recommend Jo and Mandy.

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Emma

Emma

December 19, 2023

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Collected on:

Emma

We have used CC on a number of occasions, they are thorough and experienced. Would recommend to anybody. They were recommended to us and about to use them again.

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Trudy

Matter Type:

Residential Conveyancing

Trudy

November 02, 2023

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Collected on:

Trudy

Jo Martin has been my solicitor for many years and has always provided excellent service and good value for money. Jo and Mandy Hinton make an great team and always get everything completed thoroughly and quickly, I really can’t recommend them enough.

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patricia

patricia

October 30, 2023

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Collected on:

patricia

Excellent service and very friendly staff

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Mark

Matter Type:

Purchase and Sale

Mark

October 02, 2023

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Collected on:

Mark

I have bought and sold a number of properties and always use Mandy and her team at Charles Coleman as my solicitors. Their efficiency and overall focus on delivering for clients is second to none and I would thoroughly recommend them to anyone looking to buy or sell property. A first class business.

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Parfitt Cresswell Limited are accredited by

accreditation
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About this branch

Description

Parfitt Cresswell is a regional law firm established in 1908 with offices across the South East of England offering expert legal advice with a personal touch.

Practice areas

We have excellent teams specialising in the provision of the following legal services: Private Client matters, such as Wills, Probate, Lasting Powers of Attorney, Trusts, and Later Living. Family Law - divorce & separation, cohabitation, Pre & post-Nuptial Agreements, Children, Finances and Domestic Abuse Residential & Commercial Property Business & Employment Law - Buying & Selling, Disputes and Managements

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Consumer
    • Consumer Disputes
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation - M&A and warranty disputes
    • Litigation - Product liability claims
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
  • Employment
    • Agency Staff / Temp Workers
    • Constructive/Unfair Dismissal
    • Disciplinary Hearings
    • Discrimination at Work
    • Employee Team Moves
    • Employment Contracts
    • Equal Pay Disputes
    • Family Leave
    • Flexible Working
    • Harassment/Bullying at Work
    • Maternity and Paternity
    • Media and Sports
  • Family Law
    • Asset protection and tax mitigation
    • Child Arrangements Following Divorce
    • Child Law
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce After A Brain Or Other Serious Injury
    • Financial Matters
    • Grandparents' Rights
  • Housing & Property
    • Anti-social Behaviour
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing Management
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Leasehold properties
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Property Disputes
    • Renting and Tenancy Agreements
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Tenant Eviction
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Money & Tax
    • HMRC Tax Investigations and Disputes
    • Inheritance Tax
    • Insolvency and bankruptcy

Business areas of law

  • Agriculture
    • Agricultural land for sale or development
    • Buying and selling a farm
    • Commercial contracts for farming businesses
    • Employment of farm workers
    • Equestrian property
    • Farm partnerships and corporate structures
    • Farming disputes
    • Veterinary negligence
  • Charities
    • Charities
  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Developer disputes
    • Development plot sales
    • Environmental policy law
    • Finance
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Agency agreements
    • Alternative Dispute Resolution (ADR)
    • Asset Tracing
    • Business structures and joint ventures
    • Commercial Law
    • Commercial Litigation Matters
    • Competition law
    • Contractual Disputes
    • Corporate Law
    • Corporate finance
    • Data Protection
    • Franchising
    • Intellectual Property
    • Management buyouts
    • Merchandising and sponsorship
    • Mis-sold Interest Rate Swap Agreements
    • Partnership and LLP law
    • Sales and Purchases
    • Setting up a business
    • Share option schemes
    • Shareholder Agreements
    • Shareholder and Partnership Disputes
    • Statutory Demands
    • Summary Judgment
    • Tax
    • Unfair Loan Charges
  • IT & Intellectual Property
    • Advertising and Marketing Compliance
    • Anti-Counterfeiting and Anti-Piracy
    • Confidential Information, Know-How and Trade Secrets
    • Copyright
    • Dealing with intellectual property infringements
    • Design rights and product designs
    • Domain Names
    • Intellectual Property Litigation and Dispute Resolution
    • Patents
    • Personality and Image Rights
    • Trade Marks and Designs
  • Regulations
    • Health and Safety
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