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How Susan Howarth & Co. Solicitors Compares

Value for money

This firm - 94%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Susan Howarth & Co. Solicitors on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Susan Howarth & Co. Solicitors. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 3%
Overpriced 5%
About Right 91%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 95%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Susan Howarth & Co. Solicitors and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Susan Howarth & Co. Solicitors performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 95%
No 5%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 93%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Susan Howarth & Co. Solicitors and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Susan Howarth & Co. Solicitors compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 93%
No 7%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Susan Howarth & Co. Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

  • Excellent

    265
  • Very Good

    15
  • Average

    1
  • Poor

    2
  • Awful

    11

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Chris

Matter Type:

Probate

Chris

March 07, 2024

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Probate assistance

After a frustrating period of trying to work my way through the gov.uk site following the death of my wife, Lisa Kingston was of great help in moving matters forward and securing the grant of probate in good time. Her assistance greatly reduced my anxiety at a difficult time.

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Sally

Matter Type:

Divorce

Sally

February 29, 2024

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Amazing Soliciter

Nicola helped me through a very contentious divorce. She stuck by me for 5 years. She got me the most amazing result and I would always use her in the future. We have laughed, cried, ranted and raved with each other. I feel like she became a friend

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Janet

Matter Type:

Residential Conveyancing

Janet

November 23, 2023

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Home Buying

Buying or selling a property is always a stressful time, to put it mildly. My solicitor, John Spittle, was calm, professional and there to help me every step of the way. I was kept up to date with progress and helped with the legal jargon, either over the phone or face to face. My purchase was completed within a strict time frame. And I have Mr Spittle and his team at Susan Haworth & Co. to thank for that. I would recommend this firm for legal help and I have used their expertise a number of times.

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Mia

Matter Type:

Family law

Mia

November 03, 2023

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Wholesome and trustworthy

I will be eternally grateful for this firm… Especially for my solicitor Nicola Deakin.

Nicola always remained very professional and honest. I felt confident with Nicola every step of the way as she is very thorough about her work.
The support i received throughout my case was incredible. I was able to open up and share uncomfortable details without any judgement.

A truly impeccable solicitor and firm.

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Amy

Matter Type:

Adoption, Surrogacy, Care and Special Guardianship

Amy

March 10, 2023

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Collected on:

Family law

I have used the solicitors firm a few times now to do with family law and each time they have been informative, kept me up to date, supported me through a court hearing and helped in achieving the best outcome for my family

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Mr M Ellis

Verified review

This review has been left by a verified client who used Susan Howarth & Company.

Matter Type:

Residential Conveyancing

Mr M Ellis

November 09, 2022

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Recent TOLATA support

I contacted Susan Howarth & Company back in April 2021 to enquire as to my rights around a jointly owned property that I have remained on the mortgage of for over 10 years without living there. The team have been exemplary in their support of me through sage advice that allowed me to see what I was entitled to and they have guided me through the process from start to finish. They have always offered a wealth of experience, have framed my expectations and been realistic in what my rights are. Communication throughout has been outstanding, and they have been proactive in challenging the other party when needed. The sale of the property completed on the 31st October, an achievement that I am certain would not have happened without the support from Susan Howarth & Company and due to the way in which the firm operates I have paid along the way services meaning no sizable bill at the end. I would not hesitate to recommend their services to others as my experience has been a very positive one.

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Oliver

Matter Type:

Residential Conveyancing

Oliver

September 23, 2022

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Help to Buy Equity Loan Conveyancing

Excellent service. Lisa Harding was proactive and clear in her communication style. She was very accessible and keen to answer any of our queries. I was impressed and would recommend Lisa and the conveyancing service she provides for anyone needing to pay off their help to buy equity loan.

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Tom

Tom

July 11, 2022

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Callback

I called last Thursday for an initial consultation, was told a message would be left for someone to call me back. Left it until Friday morning, still no callback. Called again Friday afternoon and was told reception were on their lunch and left another message for someone to call me back. Emailed via the contact form on site late Friday afternoon. Came to Monday morning (today), still no callback.

Finally received a call Monday afternoon (today) and the lady said they were very busy Friday and my email (from the onsite contact form) went into Junk - which I find hard to believe as it's a form on site.

This just put me totally off using their services, if it was really this difficult to get an initial call booked in. Therefore I've gone elsewhere now.

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David

Matter Type:

Child Law

David

June 21, 2022

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Amazing Service

The level of service I have received from all staff members has been fantastic during a very difficult time. Everyone was willing to help where possible. Alan in billing was fantastic and Vicky Poole is outstanding. She listens to your thoughts and feelings and she always had my children's best interests at heart. I wouldn't trust anyone else like i now trust Vicky and Susan Howarth.

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Tracy

Matter Type:

Purchase and Sale

Tracy

May 11, 2022

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Purchase of buy to let properties

Mr John Spittle has dealt with the purchase of two buy-to-let properties for me, both having unusual issues. The matters were dealt with smoothly and I was informed and advised every step of the way. Mr Spittle initially phoned to introduce himself and always responded to my emails and answered any queries I had swiftly which is something I had not experienced with previous solicitors. I would definitely use Susan Howarth Solicitors again and would recommend them to friends and colleagues.

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Reviews collected from

Jon

Matter Type:

Residential Conveyancing

Jon

May 02, 2022

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Jon

David Williams dealt with the sale of our property. He was very professional, efficient and polite. The price was also very reasonable!

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Andy

Matter Type:

Residential Conveyancing

Andy

March 26, 2022

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Andy

Susan Howarth & Co Solicitors did a fantastic job with my house sale. They did an excellent job of keeping me up to date throughout the process and handled everything professionally. John Spittle handled my sale and made sure I was kept informed of any relevant developments and made me feel comfortable with all of the paperwork.

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Rhona

Matter Type:

Residential Conveyancing

Rhona

March 14, 2022

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Rhona

Very professional , prompt service. Staff very helpful and friendly. Pricing excellent, only praise for the service I received

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Ben

Ben

February 25, 2022

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Ben

After an initial conversation with the solicitor and contacting them twice to let them know where I was upto. I was still waiting over 5 weeks for them to contact me to set up a file and take details. I found another solicitor in the end as they were just an absolute waste of time.

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Chris

Matter Type:

Residential Conveyancing

Chris

December 01, 2021

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Chris

Just had dealings with this solicitors. Did a thorough job. More than happy. I would recommend

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Susan Howarth & Co. Solicitors are accredited by

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About this branch

Description

A Band 3 Leading Firm in the Legal 500 and a Band 2 ranked firm in Chambers & Partners legal directories, with Directors Susan Howarth inducted into the Legal 500 Hall of Fame and a Band 2 ranked Solicitor in Chambers & Partners, and Victoria Poole a Band 1 ranked lawyer in Chambers & Partners. Our Family Law team are Legal 500 Leading Lawyers and Resolution accredited-members, and a number of our solicitors have specialist accreditations in their respective areas of law and we are able to provide additional services such as Family Mediation and Fixed Fee Divorce services* for those on low income. While our normal office hours are 9am to 5.00pm Monday to Friday, flexible appointments to suit you outside these hours can be arranged with prior notice and for the less able, with home or hospital visits are also available. We offer a FREE weekly legal advice clinic for Wills, Trusts, Lasting Powers of Attorney & Probate clients by pre-booked appointment, as well as a free initial consultation for all new Family Law clients*. We pride ourselves on offering a first class service which is sensitive to our clients needs but is also efficient and cost effective. The firm is recognised by the Law Society as achieving high standards of practice management and client care and we have been awarded the prestigious Lexcel accreditation for over 11 years in recognition of this. Our highly experienced staff ensure you will receive the right advice from the right people at the right time. Please contact us on 01606 48777 and we’ll be happy to offer you the help and advice that you need. *Subject to certain conditions - please contact the office on 01606 48777 for details.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Asset protection and tax mitigation
    • Child Arrangements Following Divorce
    • Child Law
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce
    • Divorce After A Brain Or Other Serious Injury
    • Domestic Abuse
    • Family Mediation
    • Family law
    • Financial Matters
    • Grandparents' Rights
    • Inheritance Act claims
    • Injunctions
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation
    • Separation Agreement
    • Social Services
    • Unmarried Couples' Rights
  • Housing & Property
    • Anti-social Behaviour
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing Management
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • Neighbour Disputes
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Repossessions
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Right to Manage
    • Service Charge Disputes
    • Service Charge Recovery
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Wills, Trusts & Probate
    • Disputed Probate
    • Disputed Trusts
    • Disputed Wills
    • International
    • Probate
    • Trusts
    • Wills
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