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Susan Howarth & Co. Solicitors

4.9 | 23 Reviews 23 Reviews | Company Law
383 Total Company Reviews info icon Company Law | info icon 383 Total Company Reviews Company Law | info icon 383 Total Company Reviews

41 Chester Way, Northwich, Cheshire, CW9 5JE

Accepting new clients

41 Chester Way, Northwich, Cheshire, CW9 5JE

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 567588

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Susan Howarth & Co. Solicitors Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.9/5

Accreditations

Susan Howarth & Co. Solicitors are accredited by

Children Law accreditation awarded to Susan Howarth & Co. Solicitors
Family Law Advanced accreditation awarded to Susan Howarth & Co. Solicitors
Family Mediation accreditation awarded to Susan Howarth & Co. Solicitors

Description

Susan Howarth & Co Solicitors, Northwich, Cheshire - Established in 1997 with the belief that everyone has a right to access justice and a commitment to deliver the highest quality of service to all clients, which is evidenced by its strong reputation as one of the best Family Law firms outside Chester, Liverpool and Manchester. Award-winning, Lexcel-accredited for 11+ years, longstanding practice and lawyer rankings in the prestigious Legal 500 and Chambers & Partners legal directories, numerous accreditations and panel memberships, 4.5*/5* from 450+ online client reviews. Susan Howarth & Co Solicitors offer high-quality legal advice in Family Law, Residential & Commercial Property, Wills, Trusts & Probate incl, Powers of Attorney & Court of Protection.

Rankings by area of expertise

The rankings below show the areas of expertise that Susan Howarth & Co. Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Susan Howarth & Co. Solicitors Review Scores & Client Satisfaction Overview

4.7
Excellent
94%
Value for
Money
11% above
national average
93%
Success
Rate
11% above
national average
95%
Would
Recommend
14% above
national average
Communication 4.7/5
Initial Impressions 4.7/5
Approachability 4.7/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

Susan Howarth & Co. Solicitors are accredited by

Children Law accreditation awarded to Susan Howarth & Co. Solicitors
Family Law Advanced accreditation awarded to Susan Howarth & Co. Solicitors
Family Mediation accreditation awarded to Susan Howarth & Co. Solicitors

Description

Susan Howarth & Co Solicitors, Northwich, Cheshire - Established in 1997 with the belief that everyone has a right to access justice and a commitment to deliver the highest quality of service to all clients, which is evidenced by its strong reputation as one of the best Family Law firms outside Chester, Liverpool and Manchester. Award-winning, Lexcel-accredited for 11+ years, longstanding practice and lawyer rankings in the prestigious Legal 500 and Chambers & Partners legal directories, numerous accreditations and panel memberships, 4.5*/5* from 450+ online client reviews. Susan Howarth & Co Solicitors offer high-quality legal advice in Family Law, Residential & Commercial Property, Wills, Trusts & Probate incl, Powers of Attorney & Court of Protection.

Rankings by area of expertise

The rankings below show the areas of expertise that Susan Howarth & Co. Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Susan Howarth & Co. Solicitors

Meet the team of Susan Howarth & Co. Solicitors

Contact & Locations - Susan Howarth & Co. Solicitors

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00 (Open)
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

41 Chester Way, Northwich, Cheshire, CW9 5JE

Reviews

4.9 /5 23 Reviews
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Clients say

What clients say about Susan Howarth & Co. Solicitors

Clients praise the firm’s expertise in conveyancing, wills and probate, and estate administration, noting efficient, prompt and professional legal work. The team is commended for clear communication, responsiveness and reasonable fees. Clients value personable, compassionate and empathetic advisers who are patient, supportive and easy to contact, offering calm guidance through delays and difficult circumstances. Overall the firm is described as reliable, thorough and friendly, with clients happy to recommend and reuse its services.

prompt service
professional staff
friendly team
efficient handling
clear communication
empathetic approach
compassionate support
responsive contact
reasonable costs
highly recommend

ReviewSolicitors Review List

Profile image of Helen

Helen

Exceptional service - Vicky Poole

The team at Susan Howarth & Co solicitors are extremely approachable, efficient, organised and reliable. We received clear and honest advice from Vicky Poole who was pro-active, had great legal knowledge and was tenacious throughout the case. Vicky, through great communication skills, kept us up to date with what stage of the process we were up to. Overall, it was a pleasure being a client at Susan Howarth & Co solicitors and would highly recommend the company as well as Vicky to anyone seeking help. If we ever need help again, we would definitely contact them.

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J.

Family Law

On the ball

Caring firm of solicitors who are absolutely on the ball.

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Karen

Family Law

Susan Howarth is a professional, grounded solicitor.

She always gave me realistic, sound advice and guided me through a very difficult period with her years of experience and a touch of sympathy. Susan’s PA and the rest of her staff were always helpful and friendly. Even Alan The Cake Monster!

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Anonymous

Family Law

A credit to Susan Howarth & Co and to her profession.

Victoria is one of those rare people who are willing to go that extra mile for others, giving so much of herself. I would never have any hesitation recommending Victoria, and in fact have done so. Her compassion, honesty and work ethic are to be applauded as is her commitment to others.

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Nigel

Wills, Trusts & Probate

Recommended by a friend

I have been a 'Customer' of Susan Howarth + Co before and found staff very helpful and profesional

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Other Reviews

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Dave

Dave

Great solicitors helpful and kept me updated all the way through. Highly recommend.

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Richard

Richard

A professional service, all queries answered and paperwork raised promptly.

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Janet

Wills, Trusts & Probate

Janet

I have used various legal services on offer and have always found this company to be professional and caring. The paperwork has been manageable and well explained. I have been able to conduct on-going business, remotely, throughout the Pandemic in 2020, which has challenged us all.

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Steve Clarke

Wills, Trusts & Probate

Steve Clarke

We were attracted firstly because they are local and independent. The drop in, easy access session, was really useful and we were well received and quickly attended to. From introducing ourselves and explaining what we were looking for, right through to its conclusion we were well looked after. We found the staff to be friendly and professional, particularly our nominated solicitor, Emma Stride. We were listened to and the information given to us in return was clear and easy to understand. The progress of the work was well communicated despite challenges relating to the corona virus. We were treated fairly and after completing business I felt assured that we had done the right thing and seen the right company. So it is on that basis I can say we have been very satisfied with the overall service and I would have no hesitation in recommending Susan Howarth & Co.

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A representative from Susan Howarth & Company responded to this review

Dear Steve, we're so pleased to hear that your experience updating your will with us was both simple and straightforward, and we really appreciate you taking the time and effort to leave us this feedback. Kind Regards SH&Co.

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sue

sue steer

Have use Susan Howarth on a number of occasions and the staff are all pleasant and answer any queries promptly. Will use again. I have used these solicitors again to purchase a new home and the staff worked hard to support me through the process.

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Reviews

4.7 /5 383 Reviews
Filter your results
Star rating
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Rating

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Clients say

What clients say about Susan Howarth & Co. Solicitors

Clients praise the firm’s expertise in conveyancing, wills and probate, and estate administration, noting efficient, prompt and professional legal work. The team is commended for clear communication, responsiveness and reasonable fees. Clients value personable, compassionate and empathetic advisers who are patient, supportive and easy to contact, offering calm guidance through delays and difficult circumstances. Overall the firm is described as reliable, thorough and friendly, with clients happy to recommend and reuse its services.

prompt service
professional staff
friendly team
efficient handling
clear communication
empathetic approach
compassionate support
responsive contact
reasonable costs
highly recommend

ReviewSolicitors Review List

Profile image of Matthew Parton

Matthew Parton

Verified
Housing & Property

Brilliant Service

I was very pleased with the service provided for my house purchase. From beginning to end the service was prompt and professional.

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Sophie

Verified
Housing & Property

Conveyancing for house sale/purchase

Susan and the team provided conveyancing services for both our recent house sale and purchase. The service we received overall was excellent. The team were professional, efficient, and communicated effectively. Thank you to Susan and the team, based on this experience, we wouldn’t hesitate to recommend in future.

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from Susan Howarth & Company

Thank you for your kind feedback, Sophie. We’re pleased to hear that Susan and the team provided excellent conveyancing support for both your sale and purchase, and that you found the service professional, efficient, and well communicated.

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Maggie Watkin

Verified

fantastic company

Susan Curzon was amazing. She was really helpful, easy to contact and very patient. The conveyancing process was very quick and efficient and Susan was really helpful in dealing with the delays we had about completion ( due to the sellers needing longer to move out than anticipated. She kept in touch frequently during the wait. I cannot recommend her hightly enough

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from Susan Howarth & Company

Dear Maggie. Thank you for your kind feedback. We’re delighted to hear that Susan provided such helpful, patient, and responsive support throughout your conveyancing, and that she kept you well informed during the delays leading up to completion. We really appreciate your recommendation and are pleased the process was handled efficiently overall.

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Graham Robinson

Verified

Fast track will provision.

Lisa was very empathetic and professional in her explanation of the Will and of the will progression.

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from Susan Howarth & Company

Thank you, Graham. We are pleased to hear that Lisa provided a professional and empathetic service.

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Emma Evans

Verified

Professional and great throughout

Wonderful service by Susan, helpful and always kept in contact throughout the whole process.

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from Susan Howarth & Company

Thank you, Emma, for your feedback. We are pleased to hear that Susan provided professional support.

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Other Reviews

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Lorna Pearson

Lorna

Great service at every step of the way. Staff were always very polite, friendly and efficient. Thank you

from Susan Howarth & Company

Dear Lorna. Thank you for your kind feedback. We’re really pleased to hear you received great service throughout and that the team were polite, friendly, and efficient. We appreciate you taking the time to share this.

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ISABEL ABBOTT

ISABEL

I required a change to my will, and was directed to Lisa Kingston. She was amazing. Compassionate, empathetic and completely relatable, talking me through a difficult situation resulting in a satisfying conclusion. Thank you, I would highly recommend this practise.

from Susan Howarth & Company

Thank you for your positive feedback, Isabel. We’re delighted to hear that Lisa provided compassionate and empathetic support while guiding you through your will amendment.

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Steve Hough

Steve

After my Mum sadly passed away I asked Lisa to help with her estate and dealing with probate. Everything was dealt with in a professional way and I would have no hesitation in using this solicitors in the future

from Susan Howarth & Company

Thank you so much for your kind review, Steve. We're very sorry to hear about your loss, and we're grateful you entrusted Lisa and the team to help with your mum’s estate and probate.

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the

the

If I could give a 0 star I would phoned up last week said I can have a Wednesday appointment between 10/11am sounded promising 1pm comes no call so I ring them did she not ring you no? Okay she'll ring you later 4pm comes no phone call so I ring them oh she tried ringing and there was no answer nobody tried ringing me then they say oh she went to court so she didn't have time to ring you okay so why lie to me? " can't you just go to court" no? If your having child problems DO NOT go to these you will waste your time

Susan Howarth & Company

Dear The, Thank you for sharing your experience, and we are sorry for the frustration and inconvenience caused. We completely understand how stressful and disappointing it must have been to wait for a call that didn’t happen, and to receive conflicting information. This is not the level of service we aim to provide. Your feedback will be taken seriously, and we will review our communication processes to ensure this doesn’t happen again. We truly apologise for the stress caused and appreciate you bringing this to our attention. Please do reach out to us directly so we can try to resolve this matter for you.

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Maggie

Maggie

the conveyancers were excellent, friendly, efficient and kept in constant communication. In would highly recommend this company if you are buying/ selling a house

Susan Howarth & Company

Dear Maggie, Thank you for your feedback. We’re pleased to hear that our conveyancers provided friendly, efficient service with clear communication. Your recommendation is greatly appreciated.

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