Susan Howarth & Co. Solicitors logo

Susan Howarth & Co. Solicitors

4.8 | 94 Reviews 94 Reviews | Family Law
400 Total Company Reviews info icon Family Law | info icon 400 Total Company Reviews Family Law | info icon 400 Total Company Reviews

41 Chester Way, Northwich, Cheshire, CW9 5JE

Accepting new clients

41 Chester Way, Northwich, Cheshire, CW9 5JE

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 567588

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Susan Howarth & Co. Solicitors |

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Susan Howarth & Co. Solicitors Review Scores & Client Satisfaction Overview

4.8
Excellent
95%
Value for
Money
94%
Success
Rate
95%
Would
Recommend
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.8/5

Accreditations

Susan Howarth & Co. Solicitors are accredited by

Children Law accreditation awarded to Susan Howarth & Co. Solicitors
Family Law Advanced accreditation awarded to Susan Howarth & Co. Solicitors
Family Mediation accreditation awarded to Susan Howarth & Co. Solicitors

Description

Susan Howarth & Co Solicitors, Northwich, Cheshire - Established in 1997 with the belief that everyone has a right to access justice and a commitment to deliver the highest quality of service to all clients, which is evidenced by its strong reputation as one of the best Family Law firms outside Chester, Liverpool and Manchester. Award-winning, Lexcel-accredited for 11+ years, longstanding practice and lawyer rankings in the prestigious Legal 500 and Chambers & Partners legal directories, numerous accreditations and panel memberships, 4.5*/5* from 450+ online client reviews. Susan Howarth & Co Solicitors offer high-quality legal advice in Family Law, Residential & Commercial Property, Wills, Trusts & Probate incl, Powers of Attorney & Court of Protection.

Rankings by area of expertise

The rankings below show the areas of expertise that Susan Howarth & Co. Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Susan Howarth & Co. Solicitors Review Scores & Client Satisfaction Overview

4.7
Excellent
94%
Value for
Money
11% above
national average
93%
Success
Rate
11% above
national average
94%
Would
Recommend
13% above
national average
Communication 4.7/5
Initial Impressions 4.7/5
Approachability 4.7/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

Susan Howarth & Co. Solicitors are accredited by

Children Law accreditation awarded to Susan Howarth & Co. Solicitors
Family Law Advanced accreditation awarded to Susan Howarth & Co. Solicitors
Family Mediation accreditation awarded to Susan Howarth & Co. Solicitors

Description

Susan Howarth & Co Solicitors, Northwich, Cheshire - Established in 1997 with the belief that everyone has a right to access justice and a commitment to deliver the highest quality of service to all clients, which is evidenced by its strong reputation as one of the best Family Law firms outside Chester, Liverpool and Manchester. Award-winning, Lexcel-accredited for 11+ years, longstanding practice and lawyer rankings in the prestigious Legal 500 and Chambers & Partners legal directories, numerous accreditations and panel memberships, 4.5*/5* from 450+ online client reviews. Susan Howarth & Co Solicitors offer high-quality legal advice in Family Law, Residential & Commercial Property, Wills, Trusts & Probate incl, Powers of Attorney & Court of Protection.

Rankings by area of expertise

The rankings below show the areas of expertise that Susan Howarth & Co. Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Susan Howarth & Co. Solicitors

Meet the team of Susan Howarth & Co. Solicitors

Contact & Locations - Susan Howarth & Co. Solicitors

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

41 Chester Way, Northwich, Cheshire, CW9 5JE

Reviews

4.8 /5 94 Reviews
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Clients say

What clients say about Susan Howarth & Co. Solicitors

Clients praise the firm’s expertise in family law, conveyancing, wills, probate, estate planning, LPAs and property transfers, often noting it handles complex and emotional matters with confidence. Reviews highlight prompt, efficient and professional service, with matters dealt with smoothly and on schedule. Clients particularly value the team’s compassion, empathy, understanding, patience and friendliness, alongside clear communication, responsiveness and strong support throughout the process. Many say the firm is easy to contact and highly recommended for future legal work.

Professional service
Helpful staff
Prompt communication
Efficient process
Friendly team
Compassionate support
Clear updates
Easy contact
Smooth conveyancing
Timely manner

ReviewSolicitors Review List

Profile image of Elaine Wood

Elaine Wood

Verified

Excellent service

I highly recommend this solicitors as i feel they go above and beyond to help with any issues that arise.I have gone through my separation from my partner to sorting my finances and court appearances to then selling my house doing the conveyances and with my case being complex i.e not amicable with my ex then not many solicitors will do this but Susan Howarth are excellent and professional.I would highly tell anyone to use this firm 100%.Thank you it has been a long road from start to finish but we got there in the end with help from you so i want to thank you all for what you have done i could not of done it without you

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Sharps

Verified
Family Law

MIAM

Had a first meeting with Victoria Poole, very professional but understanding at the same time.

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from Susan Howarth & Company

Thank you for sharing your experience! Combining expert professionalism with genuine empathy is so important to us, so it is brilliant to hear that your initial meeting with Victoria went so well. Thank you for choosing our firm, and we wish you all the best moving forward!

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Nathaniel O

Family Law

Amazing law firm, and the best solicitor I could ever ask for!

I was introduced to Nicola in late July of last year, to help me with a very different and emotional case. Nicola Deakin took on my case with total confidence and compassion. All the way through a very difficult and upsetting 12 months she was always on hand and in direct contact night and day. Always keeping me updated straight away. I felt totally relaxed and confident Nicola would get me the result I could only pray for. Not only did Nicola get the result myself and my family had hoped, she went on to get us more than we could’ve ever imagined! I cannot say thank you enough for all she has done. Nicola is a absolute genius when it comes to family law. Certainly the best in the business. Highly recommended.

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from Susan Howarth & Company

Hi Nathaniel, thank you for sharing such incredible feedback! We know how stressful and emotionally challenging family law matters can be, and we are so proud of Nicola for her total dedication, compassion, and tireless support throughout your case. Hearing how delighted you and your family are with the final result is wonderful. We truly appreciate your high recommendation and wish you all the best!

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anonymous

Family Law

First class law firm - highly recommend

I engaged Susan Howarth & Co for what turned out to be something of a complex and difficult case. Nicola Deakin took up this mantle with total confidence, understanding and compassion. Throughout the case her precise and direct approach was greatly appreciated both in terms of updating me and responding where required to others. Nicola was in regular direct contact and I felt totally at ease knowing that the best possible outcome was a realistic expectation due to Nicola's hard work, determined and disciplined approach. Whilst I hope to not need to engage a law firm again for the foreseeable if I ever did need legal representation in future my first phone call would be to Nicola irrelevant of the issue at hand, she is a credit to her law firm and above all a top tier legal professional. Highly recommended.

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from Susan Howarth & Company

Thank you for placing your trust in Nicola and our firm. We hope you don't need legal representation again anytime soon, but please know our door is always open should you ever need us. All the very best.

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Anonymous

Verified
Family Law

Professional, friendly, honest

For the start, David was sympathetic and supportive, clear and honest about my options, and worked hard to get the best possible outcome. Wonderful to have someone in my corner finally!

Legal experts tagged in
this review

from Susan Howarth & Company

Thank you so much for your kind review. We're grateful you felt supported and well advised throughout — it means a lot to know the clear, honest guidance and hard work made a difference. If you ever need further help, please don’t hesitate to get in touch.

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Other Reviews

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the

the

If I could give a 0 star I would phoned up last week said I can have a Wednesday appointment between 10/11am sounded promising 1pm comes no call so I ring them did she not ring you no? Okay she'll ring you later 4pm comes no phone call so I ring them oh she tried ringing and there was no answer nobody tried ringing me then they say oh she went to court so she didn't have time to ring you okay so why lie to me? " can't you just go to court" no? If your having child problems DO NOT go to these you will waste your time

Susan Howarth & Company

Dear The, Thank you for sharing your experience, and we are sorry for the frustration and inconvenience caused. We completely understand how stressful and disappointing it must have been to wait for a call that didn’t happen, and to receive conflicting information. This is not the level of service we aim to provide. Your feedback will be taken seriously, and we will review our communication processes to ensure this doesn’t happen again. We truly apologise for the stress caused and appreciate you bringing this to our attention. Please do reach out to us directly so we can try to resolve this matter for you.

0
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Sheena

Family Law

Sheena

Susan Howarth Solicitors are an excellent practice, and in particular Nicola Deakin is extremely competent, knowledgeable, strong and I would thoroughly recommend her for any family/child issues. She achieved everything we hoped for and more.

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Jill

Family Law

Jill

Excellent service from a friendly firm who listened and advised at every step. Thank you

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Amy

Family Law

Amy

I recently went through family court and I would like to say how Nicola Deakin made the experience less stressful. Very efficient and kept up to date all the way through. Completely understood concerns and got me the best outcome possible. I would definitely recommend to friends and family. Thank you

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Amy

Family Law

Amy

Have used these solictors a few times regarding family law, and they have been absolutely brilliant each time, keeping me up to date, supporting me through a court hearing and getting a great result for me and my family

A representative from Susan Howarth & Company responded to this review

Dear Amy, With huge thanks for such wonderful feedback - our Family team work so hard and care so much for our clients, it really is fabulous to hear that ultimately our clients are happy - that's the only thing that matters. We're so pleased you have had as 'positive' an experience as is possible when dealing with issues as personal as family law. If we can be of any further help to you, please don't hesitate to get in touch. Best wishes, SH&Co.

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Reviews

4.7 /5 400 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Susan Howarth & Co. Solicitors

Clients praise the firm’s expertise in family law, conveyancing, wills, probate, estate planning, LPAs and property transfers, often noting it handles complex and emotional matters with confidence. Reviews highlight prompt, efficient and professional service, with matters dealt with smoothly and on schedule. Clients particularly value the team’s compassion, empathy, understanding, patience and friendliness, alongside clear communication, responsiveness and strong support throughout the process. Many say the firm is easy to contact and highly recommended for future legal work.

Professional service
Helpful staff
Prompt communication
Efficient process
Friendly team
Compassionate support
Clear updates
Easy contact
Smooth conveyancing
Timely manner

ReviewSolicitors Review List

Profile image of Elaine Wood

Elaine Wood

Verified

Excellent service

I highly recommend this solicitors as i feel they go above and beyond to help with any issues that arise.I have gone through my separation from my partner to sorting my finances and court appearances to then selling my house doing the conveyances and with my case being complex i.e not amicable with my ex then not many solicitors will do this but Susan Howarth are excellent and professional.I would highly tell anyone to use this firm 100%.Thank you it has been a long road from start to finish but we got there in the end with help from you so i want to thank you all for what you have done i could not of done it without you

Legal experts tagged in
this review

0
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Alex

Fantastic

Nicola has been amazing she has helped me through a very tough time and has stood by me the whole way through. She has been not just a solicitor but a good friend and I’m very appreciative of her help. Would 100% recommend.

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from Susan Howarth & Company

Thank you for your kind recommendation, Alex. It is wonderful to know that you felt supported every step of the way.

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Anonymous

Verified

Couldn't of done it without her help !!

Nicola Deakin was my solicitor during a very emotional and distressing time for me. Without her help and support I could never of been strong enough to stand and take on the biggest and hardest fight of my life. Nicola was always professional and often worked long past her normal working hours in order to support me, nothing was ever to big or small. I really cant thank her enough.

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from Susan Howarth & Company

Thank you for taking the time to recognise Nicola's efforts and dedication. We are pleased to know that her support made a meaningful difference during such a difficult time.

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Nichola Moss

Verified
Housing & Property

Great Connveyancing Services

Great service, Jaclyn was very helpful with our queries - the conveyancing process went very smoothly.

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from Susan Howarth & Company

Thank you for your kind feedback, Nichola. We are delighted to hear that Jaclyn was able to assist with your queries and that your conveyancing matter progressed smoothly. We truly appreciate your comments and thank you for choosing our firm.

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anonymous

Verified
Housing & Property

Have used multiple times

We have previously used Susan Howarth & Co. to make our wills, we returned to transfer a property into mine and my sons names, which was dealt with professionally and in a timely manner. Contact with the firm and inidvidual members was easy.

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from Susan Howarth & Company

Thank you for your continued trust in our firm. We are delighted to hear that your recent property transfer was handled efficiently and that you found our team approachable and easy to contact throughout the process. We greatly appreciate your feedback and look forward to assisting you again in the future.

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Other Reviews

Profile image of Amy Hallwood

Amy Hallwood

Amy

Very helpful and informative. Recommend to anyone

from Susan Howarth & Company

Amy, we appreciate you taking the time to share your feedback and are glad you found the service clear and useful.

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Lisa Blanck

Wills, Trusts & Probate

Lisa

We have been going to Susan Howarth & Company for many years as a family. We have always been delighted with the service we received either regarding probate and LPA advice or conveyance. We have always been treated well, the staff are so friendly and although our work is now complete, we feel we can return in the future if we need to. We would highly recommend their services and would like to thank them for their care and attention.

Legal experts tagged in
this review

from Susan Howarth & Company

Thank you for the wonderful review and long-standing loyalty to Susan Howarth & Company! We are delighted that you have always received such excellent care, friendliness, and attention across our probate, LPA, and conveyancing services. Knowing that your family feels confident returning to us for any future legal needs is the greatest compliment we could receive. Thank you so much, Lisa!

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Martyn Lewis

Martyn

Unfortunately Victoria Poole does not adhere to court orders and does what she likes reported to the Solicitors Regulation Authority

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A representative from Susan Howarth & Company responded to this review

Martyn, As you are not a client of the firm, we are unable to comment on the circumstances of any matter or respond to allegations relating to legal proceedings due to our professional duties of confidentiality. If you have concerns about the conduct of legal proceedings, these are matters that are appropriately addressed through the relevant legal or regulatory processes rather than in a public forum. Regards SH&Co.

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Lorna Pearson

Wills, Trusts & Probate

Lorna

Great service at every step of the way. Staff were always very polite, friendly and efficient. Thank you

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from Susan Howarth & Company

Dear Lorna. Thank you for your kind feedback. We’re really pleased to hear you received great service throughout and that the team were polite, friendly, and efficient. We appreciate you taking the time to share this.

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ISABEL ABBOTT

Wills, Trusts & Probate

ISABEL

I required a change to my will, and was directed to Lisa Kingston. She was amazing. Compassionate, empathetic and completely relatable, talking me through a difficult situation resulting in a satisfying conclusion. Thank you, I would highly recommend this practise.

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from Susan Howarth & Company

Thank you for your positive feedback, Isabel. We’re delighted to hear that Lisa provided compassionate and empathetic support while guiding you through your will amendment.

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