Susan Howarth & Co. Solicitors logo

Susan Howarth & Co. Solicitors

4.7 | 150 Reviews 150 Reviews | Family Law
386 Total Company Reviews info icon Family Law | info icon 386 Total Company Reviews Family Law | info icon 386 Total Company Reviews

41 Chester Way, Northwich, Cheshire, CW9 5JE

Accepting new clients

41 Chester Way, Northwich, Cheshire, CW9 5JE

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 567588

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Susan Howarth & Co. Solicitors |

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Susan Howarth & Co. Solicitors Review Scores & Client Satisfaction Overview

4.7
Excellent
93%
Value for
Money
91%
Success
Rate
92%
Would
Recommend
Communication 4.7/5
Initial Impressions 4.7/5
Approachability 4.7/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

Susan Howarth & Co. Solicitors are accredited by

Children Law accreditation awarded to Susan Howarth & Co. Solicitors
Family Law Advanced accreditation awarded to Susan Howarth & Co. Solicitors
Family Mediation accreditation awarded to Susan Howarth & Co. Solicitors

Description

Susan Howarth & Co Solicitors, Northwich, Cheshire - Established in 1997 with the belief that everyone has a right to access justice and a commitment to deliver the highest quality of service to all clients, which is evidenced by its strong reputation as one of the best Family Law firms outside Chester, Liverpool and Manchester. Award-winning, Lexcel-accredited for 11+ years, longstanding practice and lawyer rankings in the prestigious Legal 500 and Chambers & Partners legal directories, numerous accreditations and panel memberships, 4.5*/5* from 450+ online client reviews. Susan Howarth & Co Solicitors offer high-quality legal advice in Family Law, Residential & Commercial Property, Wills, Trusts & Probate incl, Powers of Attorney & Court of Protection.

Rankings by area of expertise

The rankings below show the areas of expertise that Susan Howarth & Co. Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Susan Howarth & Co. Solicitors Review Scores & Client Satisfaction Overview

4.7
Excellent
94%
Value for
Money
11% above
national average
92%
Success
Rate
10% above
national average
94%
Would
Recommend
13% above
national average
Communication 4.7/5
Initial Impressions 4.7/5
Approachability 4.7/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.7/5
Value for money 4.7/5

Accreditations

Susan Howarth & Co. Solicitors are accredited by

Children Law accreditation awarded to Susan Howarth & Co. Solicitors
Family Law Advanced accreditation awarded to Susan Howarth & Co. Solicitors
Family Mediation accreditation awarded to Susan Howarth & Co. Solicitors

Description

Susan Howarth & Co Solicitors, Northwich, Cheshire - Established in 1997 with the belief that everyone has a right to access justice and a commitment to deliver the highest quality of service to all clients, which is evidenced by its strong reputation as one of the best Family Law firms outside Chester, Liverpool and Manchester. Award-winning, Lexcel-accredited for 11+ years, longstanding practice and lawyer rankings in the prestigious Legal 500 and Chambers & Partners legal directories, numerous accreditations and panel memberships, 4.5*/5* from 450+ online client reviews. Susan Howarth & Co Solicitors offer high-quality legal advice in Family Law, Residential & Commercial Property, Wills, Trusts & Probate incl, Powers of Attorney & Court of Protection.

Rankings by area of expertise

The rankings below show the areas of expertise that Susan Howarth & Co. Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Susan Howarth & Co. Solicitors

Meet the team of Susan Howarth & Co. Solicitors

Contact & Locations - Susan Howarth & Co. Solicitors

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

41 Chester Way, Northwich, Cheshire, CW9 5JE

Reviews

4.7 /5 150 Reviews
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Star rating
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Rating

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Clients say

What clients say about Susan Howarth & Co. Solicitors

The firm specialises in conveyancing, probate, wills and LPAs, with clear expertise in managing complex cases and property transactions. Clients praise efficient, professional and timely service, reasonable costs and strong case outcomes. Valued soft skills include empathy, compassion, clear communication, responsiveness, patience and a friendly yet disciplined approach; clients feel supported, well informed and confident in the firm’s ability to deliver favourable results.

compassionate service
professional conduct
clear communication
responsive team
efficient conveyancing
knowledgeable staff
supportive guidance
trustworthy representation
timely updates
reasonable costs

ReviewSolicitors Review List

Profile image of anonymous

anonymous

Family Law

First class law firm - highly recommend

I engaged Susan Howarth & Co for what turned out to be something of a complex and difficult case. Nicola Deakin took up this mantle with total confidence, understanding and compassion. Throughout the case her precise and direct approach was greatly appreciated both in terms of updating me and responding where required to others. Nicola was in regular direct contact and I felt totally at ease knowing that the best possible outcome was a realistic expectation due to Nicola's hard work, determined and disciplined approach. Whilst I hope to not need to engage a law firm again for the foreseeable if I ever did need legal representation in future my first phone call would be to Nicola irrelevant of the issue at hand, she is a credit to her law firm and above all a top tier legal professional. Highly recommended.

Solicitors tagged in
this review

from Susan Howarth & Company

Thank you for placing your trust in Nicola and our firm. We hope you don't need legal representation again anytime soon, but please know our door is always open should you ever need us. All the very best.

0
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Anonymous

Verified

Five star service

Lisa was incredibly efficient and produced and actioned some documentation for us in a matter of a few days. Lisa is also very personable and will definitely be going back to her for future legal purposes

Solicitors tagged in
this review

from Susan Howarth & Company

Thank you for your kind feedback. We’re thrilled to hear that Lisa provided efficient and personable service.

0
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EB

Verified
Housing & Property

House sale

Following the sale of my house, I would recommend Susan Curzon.

Legal experts tagged in
this review

from Susan Howarth & Company

Thank you very much for your positive feedback. It was a pleasure to assist you — please don’t hesitate to get in touch if you need any further help in the future.

0
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Rachel

Verified

Buying & selling

We couldn’t recommend Sue & her team enough. They were there whenever we needed them.

Legal experts tagged in
this review

from Susan Howarth & Company

Dear Rachel, Thank you for your feedback. We’re delighted to hear that Sue and her team were there whenever you needed them and provided such reliable support. We truly appreciate your recommendation and you taking the time to share your experience.

0
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Lisa Blanck

Verified
Housing & Property

Friendly and Professional

The house sale went through last week, we had a little wait but Susan kept me informed every step of the way!

Legal experts tagged in
this review

from Susan Howarth & Company

Dear Lisa, Thank you for your feedback. We’re delighted to hear that Susan kept you informed every step of the way throughout your house sale. It’s great to know that, despite the wait, you felt well supported during the process. We truly appreciate you sharing your experience.

0
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Other Reviews

Profile image of Martyn Lewis

Martyn Lewis

Martyn

Unfortunately Victoria Poole does not adhere to court orders and does what she likes reported to the Solicitors Regulation Authority

Solicitors tagged in
this review

A representative from Susan Howarth & Company responded to this review

Martyn, As you are not a client of the firm, we are unable to comment on the circumstances of any matter or respond to allegations relating to legal proceedings due to our professional duties of confidentiality. If you have concerns about the conduct of legal proceedings, these are matters that are appropriately addressed through the relevant legal or regulatory processes rather than in a public forum. Regards SH&Co.

0
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Profile image of ISABEL ABBOTT

ISABEL ABBOTT

ISABEL

I required a change to my will, and was directed to Lisa Kingston. She was amazing. Compassionate, empathetic and completely relatable, talking me through a difficult situation resulting in a satisfying conclusion. Thank you, I would highly recommend this practise.

from Susan Howarth & Company

Thank you for your positive feedback, Isabel. We’re delighted to hear that Lisa provided compassionate and empathetic support while guiding you through your will amendment.

0
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the

the

If I could give a 0 star I would phoned up last week said I can have a Wednesday appointment between 10/11am sounded promising 1pm comes no call so I ring them did she not ring you no? Okay she'll ring you later 4pm comes no phone call so I ring them oh she tried ringing and there was no answer nobody tried ringing me then they say oh she went to court so she didn't have time to ring you okay so why lie to me? " can't you just go to court" no? If your having child problems DO NOT go to these you will waste your time

Susan Howarth & Company

Dear The, Thank you for sharing your experience, and we are sorry for the frustration and inconvenience caused. We completely understand how stressful and disappointing it must have been to wait for a call that didn’t happen, and to receive conflicting information. This is not the level of service we aim to provide. Your feedback will be taken seriously, and we will review our communication processes to ensure this doesn’t happen again. We truly apologise for the stress caused and appreciate you bringing this to our attention. Please do reach out to us directly so we can try to resolve this matter for you.

0
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Profile image of Warren

Warren

Warren

Good Solicitors - Always knowledgeable and helpful!

Susan Howarth & Company

Thank you, Warren! We’re delighted you found our team knowledgeable and helpful. Thrilled you had a positive experience with us!

0
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Profile image of Anne

Anne

Anne

Our Wills and Lasting Powers of Attorney were dealt with by Lisa Kingston and her team. Everything was dealt with in a professional and compassionate manner. We were kept informed at every stage. We wouldn’t hesitate to recommend your Company as we found everything went smoothly. Thank you Lisa.

Susan Howarth & Company

It’s great to hear your experience went so smoothly, Anne. Lisa and her team will be pleased to know their professionalism and compassion made the process clear and straightforward for you. Your recommendation is much appreciated.

0
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Reviews

4.7 /5 386 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Susan Howarth & Co. Solicitors

The firm specialises in conveyancing, probate, wills and LPAs, with clear expertise in managing complex cases and property transactions. Clients praise efficient, professional and timely service, reasonable costs and strong case outcomes. Valued soft skills include empathy, compassion, clear communication, responsiveness, patience and a friendly yet disciplined approach; clients feel supported, well informed and confident in the firm’s ability to deliver favourable results.

compassionate service
professional conduct
clear communication
responsive team
efficient conveyancing
knowledgeable staff
supportive guidance
trustworthy representation
timely updates
reasonable costs

ReviewSolicitors Review List

Profile image of anonymous

anonymous

Family Law

First class law firm - highly recommend

I engaged Susan Howarth & Co for what turned out to be something of a complex and difficult case. Nicola Deakin took up this mantle with total confidence, understanding and compassion. Throughout the case her precise and direct approach was greatly appreciated both in terms of updating me and responding where required to others. Nicola was in regular direct contact and I felt totally at ease knowing that the best possible outcome was a realistic expectation due to Nicola's hard work, determined and disciplined approach. Whilst I hope to not need to engage a law firm again for the foreseeable if I ever did need legal representation in future my first phone call would be to Nicola irrelevant of the issue at hand, she is a credit to her law firm and above all a top tier legal professional. Highly recommended.

Solicitors tagged in
this review

from Susan Howarth & Company

Thank you for placing your trust in Nicola and our firm. We hope you don't need legal representation again anytime soon, but please know our door is always open should you ever need us. All the very best.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Matthew Parton

Matthew Parton

Verified
Housing & Property

Brilliant Service

I was very pleased with the service provided for my house purchase. From beginning to end the service was prompt and professional.

Legal experts tagged in
this review

from Susan Howarth & Company

Thank you for the wonderful review, Matthew, and congratulations on your new house! We are absolutely delighted to hear that you were pleased with our service and that the entire purchase process was prompt and professional from start to finish. We truly appreciate you taking the time to share your feedback!

0
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Profile image of Sophie

Sophie

Verified
Housing & Property

Conveyancing for house sale/purchase

Susan and the team provided conveyancing services for both our recent house sale and purchase. The service we received overall was excellent. The team were professional, efficient, and communicated effectively. Thank you to Susan and the team, based on this experience, we wouldn’t hesitate to recommend in future.

Legal experts tagged in
this review

from Susan Howarth & Company

Thank you for your kind feedback, Sophie. We’re pleased to hear that Susan and the team provided excellent conveyancing support for both your sale and purchase, and that you found the service professional, efficient, and well communicated.

0
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Maggie Watkin

Verified

fantastic company

Susan Curzon was amazing. She was really helpful, easy to contact and very patient. The conveyancing process was very quick and efficient and Susan was really helpful in dealing with the delays we had about completion ( due to the sellers needing longer to move out than anticipated. She kept in touch frequently during the wait. I cannot recommend her hightly enough

Legal experts tagged in
this review

from Susan Howarth & Company

Dear Maggie. Thank you for your kind feedback. We’re delighted to hear that Susan provided such helpful, patient, and responsive support throughout your conveyancing, and that she kept you well informed during the delays leading up to completion. We really appreciate your recommendation and are pleased the process was handled efficiently overall.

0
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Graham Robinson

Verified

Fast track will provision.

Lisa was very empathetic and professional in her explanation of the Will and of the will progression.

Solicitors tagged in
this review

from Susan Howarth & Company

Thank you, Graham. We are pleased to hear that Lisa provided a professional and empathetic service.

0
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Other Reviews

Profile image of Lisa Blanck

Lisa Blanck

Housing & Property

Lisa

We have been going to Susan Howarth & Company for many years as a family. We have always been delighted with the service we received either regarding probate and LPA advice or conveyance. We have always been treated well, the staff are so friendly and although our work is now complete, we feel we can return in the future if we need to. We would highly recommend their services and would like to thank them for their care and attention.

from Susan Howarth & Company

Thank you for the wonderful review and long-standing loyalty to Susan Howarth & Company! We are delighted that you have always received such excellent care, friendliness, and attention across our probate, LPA, and conveyancing services. Knowing that your family feels confident returning to us for any future legal needs is the greatest compliment we could receive. Thank you so much, Lisa!

0
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Profile image of Martyn Lewis

Martyn Lewis

Martyn

Unfortunately Victoria Poole does not adhere to court orders and does what she likes reported to the Solicitors Regulation Authority

Solicitors tagged in
this review

A representative from Susan Howarth & Company responded to this review

Martyn, As you are not a client of the firm, we are unable to comment on the circumstances of any matter or respond to allegations relating to legal proceedings due to our professional duties of confidentiality. If you have concerns about the conduct of legal proceedings, these are matters that are appropriately addressed through the relevant legal or regulatory processes rather than in a public forum. Regards SH&Co.

0
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Profile image of Lorna Pearson

Lorna Pearson

Lorna

Great service at every step of the way. Staff were always very polite, friendly and efficient. Thank you

from Susan Howarth & Company

Dear Lorna. Thank you for your kind feedback. We’re really pleased to hear you received great service throughout and that the team were polite, friendly, and efficient. We appreciate you taking the time to share this.

0
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Profile image of ISABEL ABBOTT

ISABEL ABBOTT

ISABEL

I required a change to my will, and was directed to Lisa Kingston. She was amazing. Compassionate, empathetic and completely relatable, talking me through a difficult situation resulting in a satisfying conclusion. Thank you, I would highly recommend this practise.

from Susan Howarth & Company

Thank you for your positive feedback, Isabel. We’re delighted to hear that Lisa provided compassionate and empathetic support while guiding you through your will amendment.

0
Collected on: Google collection source logo
Profile image of Steve Hough

Steve Hough

Steve

After my Mum sadly passed away I asked Lisa to help with her estate and dealing with probate. Everything was dealt with in a professional way and I would have no hesitation in using this solicitors in the future

from Susan Howarth & Company

Thank you so much for your kind review, Steve. We're very sorry to hear about your loss, and we're grateful you entrusted Lisa and the team to help with your mum’s estate and probate.

0
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