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Susan Howarth & Co. Solicitors

5.0 | 84 Reviews 84 Reviews | Wills, Trusts & Probate
380 Total Company Reviews info icon Wills, Trusts & Probate | info icon 380 Total Company Reviews Wills, Trusts & Probate | info icon 380 Total Company Reviews

41 Chester Way, Northwich, Cheshire, CW9 5JE

Accepting new clients

41 Chester Way, Northwich, Cheshire, CW9 5JE

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 567588

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Susan Howarth & Co. Solicitors Review Scores & Client Satisfaction Overview

5.0
Excellent
95%+
Value for
Money
92%
Success
Rate
93%
Would
Recommend
Communication 4.9/5
Initial Impressions 5.0/5
Approachability 5.0/5
Documentation Accuracy 5.0/5
Legal Knowledge 5.0/5
Value for money 4.9/5

Accreditations

Susan Howarth & Co. Solicitors are accredited by

Children Law accreditation awarded to Susan Howarth & Co. Solicitors
Family Law Advanced accreditation awarded to Susan Howarth & Co. Solicitors
Family Mediation accreditation awarded to Susan Howarth & Co. Solicitors

Description

Susan Howarth & Co Solicitors, Northwich, Cheshire - Established in 1997 with the belief that everyone has a right to access justice and a commitment to deliver the highest quality of service to all clients, which is evidenced by its strong reputation as one of the best Family Law firms outside Chester, Liverpool and Manchester. Award-winning, Lexcel-accredited for 11+ years, longstanding practice and lawyer rankings in the prestigious Legal 500 and Chambers & Partners legal directories, numerous accreditations and panel memberships, 4.5*/5* from 450+ online client reviews. Susan Howarth & Co Solicitors offer high-quality legal advice in Family Law, Residential & Commercial Property, Wills, Trusts & Probate incl, Powers of Attorney & Court of Protection.

Rankings by area of expertise

The rankings below show the areas of expertise that Susan Howarth & Co. Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Susan Howarth & Co. Solicitors Review Scores & Client Satisfaction Overview

4.7
Excellent
94%
Value for
Money
11% above
national average
93%
Success
Rate
11% above
national average
94%
Would
Recommend
13% above
national average
Communication 4.7/5
Initial Impressions 4.7/5
Approachability 4.7/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

Susan Howarth & Co. Solicitors are accredited by

Children Law accreditation awarded to Susan Howarth & Co. Solicitors
Family Law Advanced accreditation awarded to Susan Howarth & Co. Solicitors
Family Mediation accreditation awarded to Susan Howarth & Co. Solicitors

Description

Susan Howarth & Co Solicitors, Northwich, Cheshire - Established in 1997 with the belief that everyone has a right to access justice and a commitment to deliver the highest quality of service to all clients, which is evidenced by its strong reputation as one of the best Family Law firms outside Chester, Liverpool and Manchester. Award-winning, Lexcel-accredited for 11+ years, longstanding practice and lawyer rankings in the prestigious Legal 500 and Chambers & Partners legal directories, numerous accreditations and panel memberships, 4.5*/5* from 450+ online client reviews. Susan Howarth & Co Solicitors offer high-quality legal advice in Family Law, Residential & Commercial Property, Wills, Trusts & Probate incl, Powers of Attorney & Court of Protection.

Rankings by area of expertise

The rankings below show the areas of expertise that Susan Howarth & Co. Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Susan Howarth & Co. Solicitors

Meet the team of Susan Howarth & Co. Solicitors

Contact & Locations - Susan Howarth & Co. Solicitors

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

41 Chester Way, Northwich, Cheshire, CW9 5JE

Reviews

5.0 /5 84 Reviews
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Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Susan Howarth & Co. Solicitors

Clients praise the firm for conveyancing, wills, probate and family/divorce expertise, noting efficient, speedy case handling and clear legal knowledge. The team is described as professional and thorough, achieving timely outcomes and managing complications effectively. Valued soft skills include frequent, reassuring communication, empathy, compassion, patience and approachability, plus honesty, responsiveness and a friendly yet professional manner. Clients highlight trustworthiness, clear explanations and a supportive, calming presence during difficult matters.

very helpful
easy to contact
very patient
quick and efficient
kept in touch
empathetic and professional
compassionate and relatable
friendly and professional
reasonable costs
clear and honest

ReviewSolicitors Review List

Profile image of Graham Robinson

Graham Robinson

Verified

Fast track will provision.

Lisa was very empathetic and professional in her explanation of the Will and of the will progression.

Solicitors tagged in
this review

from Susan Howarth & Company

Thank you, Graham. We are pleased to hear that Lisa provided a professional and empathetic service.

0
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Chris

Verified

Satisfied Customer

My claim for probate was handled extremely quickly, I just needed 1 visit to the office, and to answer a couple of follow up questions. The case was concluded almost 8 weeks quicker than I was expecting.

Solicitors tagged in
this review

Susan Howarth & Company

Dear Chris, Thank you for your feedback. We’re delighted to hear that your probate claim was handled efficiently and concluded well ahead of schedule, with minimal inconvenience to you.

0
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Profile image of Claire

Claire

Housing & Property

Property conveyancing.

I chose Susan Howarth Solicitors due to the excellent service they provided to my parents many years ago, when they prepared their Wills. Sadly, following the passing of both my parents, I reached out to Susan Howarth again, this time for their conveyancing services. Although the end-to-end process took much longer than anticipated, I still felt at ease knowing that I was in safe hands. A well-established firm, respectable & trustworthy, also of integrity, providing me with a small refund of fees, relating to over estimating land registry fees, something that I was not aware of, so a pleasant surprise at the end of the transaction.

Susan Howarth & Company

Thank you for your thoughtful feedback and for trusting us again, Claire. We're pleased to hear you felt supported throughout the conveyancing process and appreciated our transparency regarding fees. Your kind words mean a lot to us.

0
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Aaron

Will & Probate service

Lisa and the team at Susan Howarth & Co Solicitors were an amazing help dealing with my case. They made the process clear and easy to understand. They always responded to queries quickly and explained things for us. They were friendly and incredibly approachable. I felt like they genuinely cared about our case and giving us the best service. I would 100% recommend them to anyone.

Solicitors tagged in
this review

1
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Profile image of Chris

Chris

Wills, Trusts & Probate

Probate assistance

After a frustrating period of trying to work my way through the gov.uk site following the death of my wife, Lisa Kingston was of great help in moving matters forward and securing the grant of probate in good time. Her assistance greatly reduced my anxiety at a difficult time.

Solicitors tagged in
this review

Susan Howarth & Company

Dear Chris, We're glad to hear that Lisa could offer you the support you needed during such a challenging time. Thank you for your feedback. Best regards, Susan Howarth & Company

0
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Other Reviews

Profile image of ISABEL ABBOTT

ISABEL ABBOTT

ISABEL

I required a change to my will, and was directed to Lisa Kingston. She was amazing. Compassionate, empathetic and completely relatable, talking me through a difficult situation resulting in a satisfying conclusion. Thank you, I would highly recommend this practise.

from Susan Howarth & Company

Thank you for your positive feedback, Isabel. We’re delighted to hear that Lisa provided compassionate and empathetic support while guiding you through your will amendment.

0
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Profile image of Steve Hough

Steve Hough

Steve

After my Mum sadly passed away I asked Lisa to help with her estate and dealing with probate. Everything was dealt with in a professional way and I would have no hesitation in using this solicitors in the future

from Susan Howarth & Company

Thank you so much for your kind review, Steve. We're very sorry to hear about your loss, and we're grateful you entrusted Lisa and the team to help with your mum’s estate and probate.

0
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Profile image of Anne

Anne

Anne

Our Wills and Lasting Powers of Attorney were dealt with by Lisa Kingston and her team. Everything was dealt with in a professional and compassionate manner. We were kept informed at every stage. We wouldn’t hesitate to recommend your Company as we found everything went smoothly. Thank you Lisa.

Susan Howarth & Company

It’s great to hear your experience went so smoothly, Anne. Lisa and her team will be pleased to know their professionalism and compassion made the process clear and straightforward for you. Your recommendation is much appreciated.

0
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David

David

Lisa and her team dealt with my brother’s estate very efficiently. Always made themselves available to help with our queries in a patient, friendly, down to earth way. Happy to use them in future for any legal matters.

0
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Profile image of Tracey

Tracey

Tracey

We were delighted with the conveyance service we received from Susan Howarth. Thank you to Lisa Harding and Lisa Richardson for all their hard work.

0
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Reviews

4.7 /5 380 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Susan Howarth & Co. Solicitors

Clients praise the firm for conveyancing, wills, probate and family/divorce expertise, noting efficient, speedy case handling and clear legal knowledge. The team is described as professional and thorough, achieving timely outcomes and managing complications effectively. Valued soft skills include frequent, reassuring communication, empathy, compassion, patience and approachability, plus honesty, responsiveness and a friendly yet professional manner. Clients highlight trustworthiness, clear explanations and a supportive, calming presence during difficult matters.

very helpful
easy to contact
very patient
quick and efficient
kept in touch
empathetic and professional
compassionate and relatable
friendly and professional
reasonable costs
clear and honest

ReviewSolicitors Review List

Profile image of Maggie Watkin

Maggie Watkin

Verified

fantastic company

Susan Curzon was amazing. She was really helpful, easy to contact and very patient. The conveyancing process was very quick and efficient and Susan was really helpful in dealing with the delays we had about completion ( due to the sellers needing longer to move out than anticipated. She kept in touch frequently during the wait. I cannot recommend her hightly enough

Legal experts tagged in
this review

from Susan Howarth & Company

Dear Maggie. Thank you for your kind feedback. We’re delighted to hear that Susan provided such helpful, patient, and responsive support throughout your conveyancing, and that she kept you well informed during the delays leading up to completion. We really appreciate your recommendation and are pleased the process was handled efficiently overall.

0
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Profile image of Graham Robinson

Graham Robinson

Verified

Fast track will provision.

Lisa was very empathetic and professional in her explanation of the Will and of the will progression.

Solicitors tagged in
this review

from Susan Howarth & Company

Thank you, Graham. We are pleased to hear that Lisa provided a professional and empathetic service.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Emma Evans

Emma Evans

Verified

Professional and great throughout

Wonderful service by Susan, helpful and always kept in contact throughout the whole process.

Legal experts tagged in
this review

from Susan Howarth & Company

Thank you, Emma, for your feedback. We are pleased to hear that Susan provided professional support.

0
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Profile image of Family Herbert

Family Herbert

Verified
Housing & Property

We were in good hands!

We chose Susan Curzon to take care of our property sale based on a recommendation from our estate agent. The recommendation proved to be a very good one. It is 20 years since I moved house and so wasn’t sure what to expect in an age where most things are handled electronically. Although I feel that the UK house buying/selling process could be improved significantly, Susan Curzon handled our affairs very effectively (responsive, speedy when required, professional at all times yet with a measure of friendliness not often experienced in legal matters). There were the usual complications/hold-ups, but none of these were of our making and Susan expertly navigated them for us. There is no question in my mind as to who I would use next time or who I would recommend to my friends - Susan Curzon of Susan Howarth & Co. Solicitors.

Legal experts tagged in
this review

from Susan Howarth & Company

We are pleased that Susan proved to be such an excellent recommendation for your property sale. It is wonderful to hear that her professional, speedy, and friendly approach helped you navigate the modern electronic process and the inevitable complications of moving house. Thank you for your high praise and for choosing Susan Howarth & Co. Solicitors!

0
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Anonymous

Verified

Five star service

Lisa was incredibly efficient and produced and actioned some documentation for us in a matter of a few days. Lisa is also very personable and will definitely be going back to her for future legal purposes

Solicitors tagged in
this review

from Susan Howarth & Company

Thank you for your kind feedback. We’re thrilled to hear that Lisa provided efficient and personable service.

0
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Other Reviews

Profile image of ISABEL ABBOTT

ISABEL ABBOTT

ISABEL

I required a change to my will, and was directed to Lisa Kingston. She was amazing. Compassionate, empathetic and completely relatable, talking me through a difficult situation resulting in a satisfying conclusion. Thank you, I would highly recommend this practise.

from Susan Howarth & Company

Thank you for your positive feedback, Isabel. We’re delighted to hear that Lisa provided compassionate and empathetic support while guiding you through your will amendment.

0
Collected on: Google collection source logo
Profile image of Steve Hough

Steve Hough

Steve

After my Mum sadly passed away I asked Lisa to help with her estate and dealing with probate. Everything was dealt with in a professional way and I would have no hesitation in using this solicitors in the future

from Susan Howarth & Company

Thank you so much for your kind review, Steve. We're very sorry to hear about your loss, and we're grateful you entrusted Lisa and the team to help with your mum’s estate and probate.

0
Collected on: Google collection source logo
Profile image of the

the

the

If I could give a 0 star I would phoned up last week said I can have a Wednesday appointment between 10/11am sounded promising 1pm comes no call so I ring them did she not ring you no? Okay she'll ring you later 4pm comes no phone call so I ring them oh she tried ringing and there was no answer nobody tried ringing me then they say oh she went to court so she didn't have time to ring you okay so why lie to me? " can't you just go to court" no? If your having child problems DO NOT go to these you will waste your time

Susan Howarth & Company

Dear The, Thank you for sharing your experience, and we are sorry for the frustration and inconvenience caused. We completely understand how stressful and disappointing it must have been to wait for a call that didn’t happen, and to receive conflicting information. This is not the level of service we aim to provide. Your feedback will be taken seriously, and we will review our communication processes to ensure this doesn’t happen again. We truly apologise for the stress caused and appreciate you bringing this to our attention. Please do reach out to us directly so we can try to resolve this matter for you.

0
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Profile image of Maggie

Maggie

Maggie

the conveyancers were excellent, friendly, efficient and kept in constant communication. In would highly recommend this company if you are buying/ selling a house

Susan Howarth & Company

Dear Maggie, Thank you for your feedback. We’re pleased to hear that our conveyancers provided friendly, efficient service with clear communication. Your recommendation is greatly appreciated.

0
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Profile image of Warren

Warren

Warren

Good Solicitors - Always knowledgeable and helpful!

Susan Howarth & Company

Thank you, Warren! We’re delighted you found our team knowledgeable and helpful. Thrilled you had a positive experience with us!

0
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