Susan Howarth & Co. Solicitors

We’re glad Lisa made the process straightforward and took the time to explain everything clearly.

We appreciate you placing your trust in us to handle the sale of your mother’s property. It’s good to know our team’s communication and attention to detail helped ease the process during what can be a challenging time. Thank you for recommending our services.

Thank you for your lovely feedback. We’re pleased Lisa made the process clear and convenient, and that the home visits were so beneficial. We appreciate you taking the time to share your experience.

We appreciate you taking the time to leave your feedback. Your recommendation is very much valued.

Thank you so much for your lovely feedback. It is great to hear that Susan's guidance helped make the process feel less daunting. We truly appreciate your recommendation.

Dear Mark, Thank you for sharing your feedback. We are sorry that your experience left you feeling this way. It seems that the matter you refer to dates back to 2022, when the concerns you raised were considered through our formal complaints procedure and we responded to the specific points raised in our correspondence - comments made at the time by a short-term locum, who has since left the firm, fell short of the professional standards we expect and we sincerely apologised for the upset this caused at the time. We take our responsibilities to clients seriously and remain committed to providing professional, respectful and high-quality legal services, which are both underpinned and evidenced by our long-standing Lexcel accreditation of more than 13 years. While we do not agree with all the characterisations in your review, we must respect the confidentiality of the matter, particularly as it involved other clients, and cannot appropriately discuss its details in a public forum. We are sorry that your experience did not leave you with a more positive impression of the firm. Kind Regards SH&Co.

Thank you, Julia, for your kind feedback. We are pleased to hear that you felt well supported and cared for throughout your case.

Amy, we appreciate you taking the time to share your feedback and are glad you found the service clear and useful.

Thank you for the wonderful review and long-standing loyalty to Susan Howarth & Company! We are delighted that you have always received such excellent care, friendliness, and attention across our probate, LPA, and conveyancing services. Knowing that your family feels confident returning to us for any future legal needs is the greatest compliment we could receive. Thank you so much, Lisa!

Dear Lorna. Thank you for your kind feedback. We’re really pleased to hear you received great service throughout and that the team were polite, friendly, and efficient. We appreciate you taking the time to share this.