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Tilly Bailey & Irvine LLP

4.7 | 83 Reviews 83 Reviews | Licences and Consents
1,357 Total Company Reviews info icon Licences and Consents | info icon 1,357 Total Company Reviews Licences and Consents | info icon 1,357 Total Company Reviews

York Chambers, York Road, Hartlepool, Cleveland, TS26 9DP

Accepting new clients

York Chambers, York Road, Hartlepool, Cleveland, TS26 9DP

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 439536

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Tilly Bailey & Irvine LLP |

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Tilly Bailey & Irvine LLP Review Scores & Client Satisfaction Overview

4.7
Excellent
93%
Value for
Money
Value for money: 93%
10% above
national average
95%
Success
Rate
Satisfied with outcome: 95%
13% above
national average
94%
Would
Recommend
Would recommend to friends and family: 94%
13% above
national average
Communication 4.7/5
Initial Impressions 4.7/5
Approachability 4.8/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

Tilly Bailey & Irvine LLP are accredited by

Children Law accreditation awarded to Tilly Bailey & Irvine LLP
Criminal Litigation accreditation awarded to Tilly Bailey & Irvine LLP
Personal Injury accreditation awarded to Tilly Bailey & Irvine LLP

Description

Tilly Bailey & Irvine are the largest Solicitors in Teesside with offices in Hartlepool, Stockton, Wynyard, Sunderland and Barnard Castle. We can help with house moves, family issues, accidents and injuries, wills, trusts and probate, business issues and much more. Get strength on your side with Tilly Bailey & Irvine.

Rankings by area of expertise

The rankings below show the areas of expertise that Tilly Bailey & Irvine LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Tilly Bailey & Irvine LLP Review Scores & Client Satisfaction Overview

4.5
Excellent
89%
Value for
Money
Value for money: 89%
6% above
national average
91%
Success
Rate
Satisfied with outcome: 91%
9% above
national average
90%
Would
Recommend
Would recommend to friends and family: 90%
9% above
national average
Communication 4.5/5
Initial Impressions 4.5/5
Approachability 4.5/5
Documentation Accuracy 4.5/5
Legal Knowledge 4.6/5
Value for money 4.5/5

Accreditations

Tilly Bailey & Irvine LLP are accredited by

Children Law accreditation awarded to Tilly Bailey & Irvine LLP
Criminal Litigation accreditation awarded to Tilly Bailey & Irvine LLP
Personal Injury accreditation awarded to Tilly Bailey & Irvine LLP

Description

Tilly Bailey & Irvine are the largest Solicitors in Teesside with offices in Hartlepool, Stockton, Wynyard, Sunderland and Barnard Castle. We can help with house moves, family issues, accidents and injuries, wills, trusts and probate, business issues and much more. Get strength on your side with Tilly Bailey & Irvine.

Rankings by area of expertise

The rankings below show the areas of expertise that Tilly Bailey & Irvine LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Tilly Bailey & Irvine LLP

Contact & Locations - Tilly Bailey & Irvine LLP

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

York Chambers, York Road, Hartlepool, Cleveland, TS26 9DP

Reviews

4.7 /5 83 Reviews
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Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Tilly Bailey & Irvine LLP

The firm is praised for its expertise in conveyancing, house sales and purchases, remortgages, Help to Buy matters, probate and related property paperwork. Clients value its speed, efficiency and strong legal knowledge, particularly in managing complex or time-sensitive transactions. Soft skills repeatedly highlighted include clear communication, regular updates, patience, friendliness, professionalism, approachability and reassuring support. Many reviewers note that the team explains matters in plain English, is proactive in chasing progress, and helps reduce the stress of moving or other legal processes.

Quick efficient service
Regular updates
Clear communication
Professional support
Friendly team
Prompt responses
Helpful guidance
Knowledgeable staff
Stress-free process
Thorough advice

ReviewSolicitors Review List

Profile image of Katie & Joe

Katie & Joe

Housing & Property

Astounding service

We couldn’t recommend Bethany Smith highly enough. Throughout what turned out to be quite a complex purchase, we were kept extremely well informed at every stage and always felt that we understood exactly where things stood. Bethany was incredibly thorough throughout the whole process and took the time to explain everything clearly, particularly when more complicated issues arose. We really appreciated how understanding, patient and reassuring she was, while still making sure that everything was properly investigated and dealt with before we proceeded. We are extremely grateful to Bethany for all of her hard work and would absolutely recommend her.

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to the team who will be very pleased to hear this!

1
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Nickesha

Housing & Property

Smooth transition

Denise was absolutely amazing throughout my remortgage process. She made everything so straightforward, and the whole transaction was completed smoothly from start to finish. Her communication was excellent she kept me updated every step of the way, responded promptly to any questions, and made the entire experience stress free. I couldn't have asked for a better person and would highly recommend Denise to anyone looking for a professional, efficient, and reliable service. Thank you again for all your help.

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Denise and the team who will be very pleased to hear this!

0
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Emma Piasecki

Verified
Housing & Property

Excellent service - highly recommend Eve Graham and her team

Eve Graham is excellent - she is professional, courteous and incredibly efficient. Eve ensured that a recent sale progressed quickly, completed as soon as possible and she kept me informed throughout. I highly recommend Eve.

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Charlie Thubron

Verified
Housing & Property

Excellent service- Hartlepool branch

Tilly Bailey & Irvine LLP were amazing throughout the process of helping me get my mortgage by completing all the legal side of things very quickly and efficiently. The team were always willing to help, special thankyou to Kelly for her great service as this process can be stressful but this solicitor firm made us feel at ease.

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to the team who will be very pleased to hear this!

0
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Faith Ebengho

Verified
Housing & Property

Mortgage

Excellent experience working with Lucy Levoir and her legal team. They handled my mortgage and possessions paperwork with the utmost professionalism. Communication was fantastic throughout the entire process, and they always too the time to answer my questions. I couldn't have asked for a better team to represent me."

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Lucy and the team who will be very pleased to hear this!

0
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Other Reviews

Profile image of Matt Stanhope

Matt Stanhope

Housing & Property

Matt

I worked with Alison, Meg and Chris and the rest of the conveyancing team 4. I found my emails and phone calls with them extremeley helpful and they were able to settle my worries and nerves especially when waiting for the buyers side to get what they needed to in order. When I requested chasing or information they were straight onto it and really appreciate the work and effort they put in to ensure everything we could control was and so we were ahead of the process where we could be

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to the team who will be very pleased to hear this!

0
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Nazir Ahmed

Housing & Property

Nazir

It was always a pleasure to speak to Sabrina, she was always kind and understanding. It was my first purchase and didn’t know a lot of things and she was always happy to help. 10 out of 10 would recommended, Rukhsar ☺️

Thanks for the 5 star review ! We're glad that Sabrina was able to help you, and made your first purchase much easier. We'll be sure to pass your feedback onto Sabrina, and the entire team. Thanks again!

0
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Nick Dobb

Housing & Property

Nick

Good handling of my sales conveyancing by Jessica and her team - responsive and professional. (Booked through Sharman Quinney.)

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Jessica and the team who will be very pleased to hear this!

0
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Emma Taylor

Emma

Michelle Collins’ Team based at the Hartlepool Office were fantastic with both the purchase and sale of our homes. The sale took a bit longer than expected and they’ve been brilliant. Always available at the end of the phone with a happy reception and quick response. I would recommend Michelle Collins’ Team based at the Hartlepool Office in a heartbeat.

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Michelle and the team who will be very pleased to hear this!

0
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John

Housing & Property

John

The sale of our property was dealt with in a very professional and expedient manner. The whole process was virtually seamless and we were kept updated throughout.

A representative from Tilly Bailey & Irvine LLP responded to this review

Thanks for this 5 star review John. We're delighted to hear about the experience you had with our conveyancing team. We'll pass your comments onto the department!

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Reviews

4.5 /5 1357 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Tilly Bailey & Irvine LLP

The firm is praised for its expertise in conveyancing, house sales and purchases, remortgages, Help to Buy matters, probate and related property paperwork. Clients value its speed, efficiency and strong legal knowledge, particularly in managing complex or time-sensitive transactions. Soft skills repeatedly highlighted include clear communication, regular updates, patience, friendliness, professionalism, approachability and reassuring support. Many reviewers note that the team explains matters in plain English, is proactive in chasing progress, and helps reduce the stress of moving or other legal processes.

Quick efficient service
Regular updates
Clear communication
Professional support
Friendly team
Prompt responses
Helpful guidance
Knowledgeable staff
Stress-free process
Thorough advice

ReviewSolicitors Review List

Profile image of EstherM

EstherM

Housing & Property

Would not recommend

Tilly Bailey and Irvine have been dealing with my house move for a little over a year now. At the beginning of proceedings I found them to be quick to reply and helpful, but over the last 6 months they have been very poor. Not replying to emails, not acting in a timely manner and giving what turned out to be inaccurate advice and guidence about our case. Our case is ongoing, we complained on the 30th and again on the 9th and have had no response at all from either. Would not recommend at all, I wish we'd gone with someone else.

0
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Profile image of Ben F

Ben F

Verified
Housing & Property

Excellent Service

I recently dealt with Leanne Scott and her team on a house purchase. I was delighted with how quickly and efficiently everything was dealt with. Information came through regularly and I couldn't be happier with the service I received. Thank you!

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Leanne and the team who will be very pleased to hear this!

0
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Chris C

Verified
Housing & Property

TBI Stockton

Thank you to Laura and the team for all your hard work during my sale and purchase. Communication was great throughout, and I really appreciated the support during a stressful process.

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Laura and the team who will be very pleased to hear this!

0
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Anonymous

Verified
Housing & Property

Fast, efficient, and professional

I couldn't be happier with Leanne Scott and her team. They handled my house purchase with incredible speed and efficiency, all while being so warm and supportive from start to finish. very highly recommended

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Leanne and the team who will be very pleased to hear this!

0
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Profile image of Julian hewison

Julian hewison

Verified
Housing & Property

Purchase 81 Darlington lane, Norton

Great service as always, the team were quick, reliable and very professional

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to the team who will be very pleased to hear this!

0
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Other Reviews

Profile image of Matthew Massey

Matthew Massey

Matthew

Alison, Meg and Christopher from conveyancing team 4 made my experience of moving such a pleasure. After a not so nice move with another solicitors a few years ago I was dreading it. Working around the clock to get things done and all of them lovely people. I never want to move again but if I do I will 100% be using this team. I wish every one of them well in life and wish all of the the best. Much love ❤️

0
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paul redhead

paul

Maria Northrop at Stockton office dealt with our recent sale. Totally professional and courteous from beginning to end. Fee was very competitive. (Always a plus point)!

0
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Callum Owens

Housing & Property

Callum

Denise at Tilley Bailey & Irvine was very prompt and clear with her responses, she was very helpful in the remortgage process and was easy to deal with. Highly recommend Tilly Bailey & Irvine to anyone.

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Denise and the team who will be very pleased to hear this!

0
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Profile image of Chloe Corrigan

Chloe Corrigan

Housing & Property

Chloe

Recently used Bethany Smith as our solicitor whilst buying our first home. Beth was excellent, she responded to all queries within a timely manner & was efficient with getting any tasks required done. Throughout the process she has been so friendly, helpful and so knowledgable. Would 100% recommend, Thankyou again for the seamless process!

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Bethany and the team who will be very pleased to hear this!

1
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Nikki Stainsby

Crime/ Criminal Defence

Nikki

Tyler was amazing. Everytime we have worked with him, hes got the best result for us. He is very careful with his words and considers every possibility there is. I would highly recommend him if you need a solicitor. He will always be our go to! Worth his weight in gold!

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Tyler and the team who will be very pleased to hear this!

0
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