Tilly Bailey & Irvine LLP logo

Tilly Bailey & Irvine LLP

4.6 | 291 Reviews 291 Reviews | Family Law
1,311 Total Company Reviews info icon Family Law | info icon 1,311 Total Company Reviews Family Law | info icon 1,311 Total Company Reviews

York Chambers, York Road, Hartlepool, Cleveland, TS26 9DP

Accepting new clients

York Chambers, York Road, Hartlepool, Cleveland, TS26 9DP

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 439536

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Tilly Bailey & Irvine LLP |

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Tilly Bailey & Irvine LLP Review Scores & Client Satisfaction Overview

4.6
Excellent
90%
Value for
Money
93%
Success
Rate
91%
Would
Recommend
Communication 4.5/5
Initial Impressions 4.6/5
Approachability 4.6/5
Documentation Accuracy 4.6/5
Legal Knowledge 4.6/5
Value for money 4.5/5

Accreditations

Tilly Bailey & Irvine LLP are accredited by

Children Law accreditation awarded to Tilly Bailey & Irvine LLP
Criminal Litigation accreditation awarded to Tilly Bailey & Irvine LLP
Personal Injury accreditation awarded to Tilly Bailey & Irvine LLP

Description

Tilly Bailey & Irvine are the largest Solicitors in Teesside with offices in Hartlepool, Stockton, Wynyard, Sunderland and Barnard Castle. We can help with house moves, family issues, accidents and injuries, wills, trusts and probate, business issues and much more. Get strength on your side with Tilly Bailey & Irvine.

Rankings by area of expertise

The rankings below show the areas of expertise that Tilly Bailey & Irvine LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Tilly Bailey & Irvine LLP Review Scores & Client Satisfaction Overview

4.5
Excellent
89%
Value for
Money
6% above
national average
91%
Success
Rate
9% above
national average
89%
Would
Recommend
8% above
national average
Communication 4.5/5
Initial Impressions 4.5/5
Approachability 4.5/5
Documentation Accuracy 4.5/5
Legal Knowledge 4.6/5
Value for money 4.5/5

Accreditations

Tilly Bailey & Irvine LLP are accredited by

Children Law accreditation awarded to Tilly Bailey & Irvine LLP
Criminal Litigation accreditation awarded to Tilly Bailey & Irvine LLP
Personal Injury accreditation awarded to Tilly Bailey & Irvine LLP

Description

Tilly Bailey & Irvine are the largest Solicitors in Teesside with offices in Hartlepool, Stockton, Wynyard, Sunderland and Barnard Castle. We can help with house moves, family issues, accidents and injuries, wills, trusts and probate, business issues and much more. Get strength on your side with Tilly Bailey & Irvine.

Rankings by area of expertise

The rankings below show the areas of expertise that Tilly Bailey & Irvine LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Tilly Bailey & Irvine LLP

Meet the team of Tilly Bailey & Irvine LLP

Contact & Locations - Tilly Bailey & Irvine LLP

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

York Chambers, York Road, Hartlepool, Cleveland, TS26 9DP

Reviews

4.6 /5 291 Reviews
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Rating

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Clients say

What clients say about Tilly Bailey & Irvine LLP

The firm specialises in conveyancing, mortgages, remortgages, probate, family and court-related matters, demonstrating strong technical expertise and efficient case handling. Clients praise clear, timely communication, proactive case management, attention to detail and speedy progress. Valued soft skills include professionalism, patience, friendliness, empathy and approachability; teams are described as supportive, calm under pressure, responsive and reassuring, making stressful transactions smoother and providing trust and confidence throughout.

Clear communication
Responsive team
Professional service
Helpful guidance
Efficient process
Friendly staff
Proactive support
Kept informed
Stress‑relieving
Knowledgeable advisors

ReviewSolicitors Review List

Profile image of Stephen gowland

Stephen gowland

Verified
Housing & Property

Guided us through a sale and purchase

Not a simple purchase, but dealt with effectively and professionally by Chelsea Bailes, Lucy and Frances. Always friendly when speaking to them and easy to get hold of them in the Stockton office. Thanks again for helping us secure our dream home.

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to the team who will be very pleased to hear this!

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Irene

Verified
Housing & Property

House move

Excellent service. Always available to help and answer any queries.

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to the team who will be very pleased to hear this!

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Anonymous

Verified
Family Law

Excellent

Very fast response, thorough and detailed help, very helpful and understanding, very detailed letters written as not to miss any points so its to be understood by all involved, always kept in contact with throughout the help i needed

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to the team who will be very pleased to hear this!

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Janet Obiri-Yeboah

Verified

First Experience

It was an eye opener to find out how professional you work. All documents were sent and although it was overwhelming you had the patience.

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to the team who will be very pleased to hear this!

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C Hoyle

Verified
Housing & Property

Brilliant Solicitors

We used these solicitors through our estate agents as we hadn’t been overly impressed over the years with local solicitors. Tilly Bailey and Irvine were professional throughout with a special thank you to the Solicitor Rachael Lee who was outstanding even when our buyers announced they wanted to complete in the next two weeks. From start to finish the sale took 8 weeks and I cannot thank them enough.

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Rachael and the team who will be very pleased to hear this!

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Other Reviews

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Jamie Bate

Family Law

Jamie

Excellent. I was going to try online divorce but best decision I made was coming here. Friendly, clear no gimmicks all bases covered. And a cracking cuppa while you chat 👍🤓🙏✨️

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to the team who will be very pleased to hear this!

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Gareth Palmer

Gareth

Denise Donkin in the Hartlepool branch was incredibly helpful as I needed a lot of guidance and she made things a great deal easier for me.

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Denise and the team who will be very pleased to hear this!

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Anna

Family Law

Anna

I cannot recommend this team highly enough. From the very beginning of my case, I was treated with kindness, professionalism and genuine care. This was one of the most difficult periods of my life, and having such strong, supportive and knowledgeable people by my side made all the difference. Shamin took on my case and gave me a chance when I truly needed help. Her guidance, experience and calm approach gave me confidence throughout the entire process. Freya was absolutely incredible. She supported me for almost two years, always responding quickly, helping with every document and bringing calm when I felt overwhelmed. She was patient, understanding and consistently went above and beyond. I would also like to thank the barristers, Heather Swan and Joanna Garvey-Smith, for their professionalism and representation in court. Their work and support during the hearings were an important part of achieving this outcome. Thanks to the hard work and dedication of the whole team, we achieved an excellent result for me and my children. I will always be grateful not only for the outcome, but for the way I was supported throughout the journey. I feel very lucky that I had such amazing people representing me and I would highly recommend them to anyone going through a difficult family matter. Thank you again for everything.

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to the team who will be very pleased to hear this!

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Ann Brown

Ann

Absolutely fantastic service from Tilly Bailey & Irvine Solicitors especially from Francis, & Kelly who were very thorough, helpful and professional. Thank you!

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to the team who will be very pleased to hear this!

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John

Housing & Property

John

The sale of our property was dealt with in a very professional and expedient manner. The whole process was virtually seamless and we were kept updated throughout.

A representative from Tilly Bailey & Irvine LLP responded to this review

Thanks for this 5 star review John. We're delighted to hear about the experience you had with our conveyancing team. We'll pass your comments onto the department!

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Reviews

4.5 /5 1311 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Tilly Bailey & Irvine LLP

The firm specialises in conveyancing, mortgages, remortgages, probate, family and court-related matters, demonstrating strong technical expertise and efficient case handling. Clients praise clear, timely communication, proactive case management, attention to detail and speedy progress. Valued soft skills include professionalism, patience, friendliness, empathy and approachability; teams are described as supportive, calm under pressure, responsive and reassuring, making stressful transactions smoother and providing trust and confidence throughout.

Clear communication
Responsive team
Professional service
Helpful guidance
Efficient process
Friendly staff
Proactive support
Kept informed
Stress‑relieving
Knowledgeable advisors

ReviewSolicitors Review List

Profile image of TOBY J

TOBY J

Verified
Housing & Property

House sale and purchase

Easy to contact, explained every question, always available

Legal experts tagged in
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Mrs K Williams

Verified

House sale

Very pleased with the service received from Kelly Levoir’s team at the Stockton office. Frankie kept a cool head in a tricky transaction. Would use them again.

0
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Profile image of Stephen gowland

Stephen gowland

Verified
Housing & Property

Guided us through a sale and purchase

Not a simple purchase, but dealt with effectively and professionally by Chelsea Bailes, Lucy and Frances. Always friendly when speaking to them and easy to get hold of them in the Stockton office. Thanks again for helping us secure our dream home.

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to the team who will be very pleased to hear this!

0
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anonymous

Verified
Housing & Property

Would Highly Recommend TBI

5 STARS My solicitor communicated well and took any stress out of the buying process. If I had any questions Maddison Hunter responded in a timely manner. The work was done efficiently. she was excellent at chasing the other parties and moving things along. I am very happy with TBI and would recommend them.

Legal experts tagged in
this review

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Maddison and the team who will be very pleased to hear this!

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Margaret G Neale

Verified
Housing & Property

Very Professional Service which covered all areas of house purchase and selling

Very Professional service which covered all areas of house purchase and selling. Information was easy to understand and any queries were dealt with quickly and efficiently

Legal experts tagged in
this review

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to the team who will be very pleased to hear this!

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Other Reviews

Profile image of Vicky Macdonald

Vicky Macdonald

Vicky

Michelle Collins’ Team, based at the Hartlepool Office, supported us with both the purchase and sale of properties recently and we truly could not thank them enough for their expertp

0
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cosmin galea

cosmin

⭐⭐⭐⭐⭐ I would highly recommend Tilly Bailey & Irvine LLP for conveyancing. I recently used their services for the purchase of my new home, and I was extremely happy with the support and professionalism I received throughout the whole process. A special thank you to Julie Brightman and Michelle Collins for their hard work, patience, clear communication and guidance. Buying a property can be a stressful experience, especially when there are many checks and deadlines involved, but they helped make the process much smoother and kept everything on track until completion. I really appreciate the time and effort they put into my case and I would happily recommend Tilly Bailey & Irvine LLP to anyone looking for a professional and reliable conveyancing team. Thank you again for your excellent service.

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Laurence Wharton

Housing & Property

Laurence

I think solicitors tend to get a bad rep when it comes to buying & selling houses, but I could not recommend TBI highly enough, they have been so quick to respond to enquiries and were always on the end of the phone, everything was turned around in good time. Sophie and Rebecca have been great, thank you!

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to the team who will be very pleased to hear this!

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Jonathan Peebles

Jonathan

Fantastic Maddison kept me informed every step of the way brilliant service highly recommend thank you

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Maddison and the team who will be very pleased to hear this!

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Emma Baker

Housing & Property

Emma

Chelsea Bailes’ team helped us through buying our first house. Everything went better than we hoped and we are very grateful to everyone at TBI for all their help.

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Chelsea and the team who will be very pleased to hear this!

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