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Tilly Bailey & Irvine LLP

4.8 | 24 Reviews 24 Reviews | Explosion Damage
1,357 Total Company Reviews info icon Explosion Damage | info icon 1,357 Total Company Reviews Explosion Damage | info icon 1,357 Total Company Reviews

York Chambers, York Road, Hartlepool, Cleveland, TS26 9DP

Accepting new clients

York Chambers, York Road, Hartlepool, Cleveland, TS26 9DP

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 439536

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Tilly Bailey & Irvine LLP |

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Tilly Bailey & Irvine LLP Review Scores & Client Satisfaction Overview

4.8
Excellent
95%
Value for
Money
Value for money: 95%
95%+
Success
Rate
Satisfied with outcome: 95%+
95%+
Would
Recommend
Would recommend to friends and family: 95%+
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.8/5

Accreditations

Tilly Bailey & Irvine LLP are accredited by

Children Law accreditation awarded to Tilly Bailey & Irvine LLP
Criminal Litigation accreditation awarded to Tilly Bailey & Irvine LLP
Personal Injury accreditation awarded to Tilly Bailey & Irvine LLP

Description

Tilly Bailey & Irvine are the largest Solicitors in Teesside with offices in Hartlepool, Stockton, Wynyard, Sunderland and Barnard Castle. We can help with house moves, family issues, accidents and injuries, wills, trusts and probate, business issues and much more. Get strength on your side with Tilly Bailey & Irvine.

Rankings by area of expertise

The rankings below show the areas of expertise that Tilly Bailey & Irvine LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Tilly Bailey & Irvine LLP Review Scores & Client Satisfaction Overview

4.5
Excellent
89%
Value for
Money
Value for money: 89%
6% above
national average
91%
Success
Rate
Satisfied with outcome: 91%
9% above
national average
90%
Would
Recommend
Would recommend to friends and family: 90%
9% above
national average
Communication 4.5/5
Initial Impressions 4.5/5
Approachability 4.5/5
Documentation Accuracy 4.5/5
Legal Knowledge 4.6/5
Value for money 4.5/5

Accreditations

Tilly Bailey & Irvine LLP are accredited by

Children Law accreditation awarded to Tilly Bailey & Irvine LLP
Criminal Litigation accreditation awarded to Tilly Bailey & Irvine LLP
Personal Injury accreditation awarded to Tilly Bailey & Irvine LLP

Description

Tilly Bailey & Irvine are the largest Solicitors in Teesside with offices in Hartlepool, Stockton, Wynyard, Sunderland and Barnard Castle. We can help with house moves, family issues, accidents and injuries, wills, trusts and probate, business issues and much more. Get strength on your side with Tilly Bailey & Irvine.

Rankings by area of expertise

The rankings below show the areas of expertise that Tilly Bailey & Irvine LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Tilly Bailey & Irvine LLP

Meet the team of Tilly Bailey & Irvine LLP

Contact & Locations - Tilly Bailey & Irvine LLP

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

York Chambers, York Road, Hartlepool, Cleveland, TS26 9DP

Reviews

4.8 /5 24 Reviews
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Clients say

What clients say about Tilly Bailey & Irvine LLP

The firm is praised for its expertise in conveyancing, house sales and purchases, remortgages, Help to Buy matters, probate and related property paperwork. Clients value its speed, efficiency and strong legal knowledge, particularly in managing complex or time-sensitive transactions. Soft skills repeatedly highlighted include clear communication, regular updates, patience, friendliness, professionalism, approachability and reassuring support. Many reviewers note that the team explains matters in plain English, is proactive in chasing progress, and helps reduce the stress of moving or other legal processes.

Quick efficient service
Regular updates
Clear communication
Professional support
Friendly team
Prompt responses
Helpful guidance
Knowledgeable staff
Stress-free process
Thorough advice

ReviewSolicitors Review List

Profile image of Dale

Dale

Personal Injury

Henna khan dealt with my accident at work

Couldn't recommend TBI any more than possible . They made the whole process easy and simple with every question I asked it was responded promptly and professionally. My solicitor was henna khan Hartlepool / Cleveland. She kept my in the loop through every step of my claim . Would totally recommend

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Henna and the team!

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Dean

Personal Injury

Defence of Fundamental Dishonesty allegation

I was let down by a previous solicitor recommended to me by my insurance company after a road traffic collision. Through negligence on various parties behalf I was accused of Fundamental Dishonesty and threatened with court action from an insurance company. Kay from the Hartlepool office looked at my case and appointed a barrister to represent us in court. We won our case and the accusations dropped. Kay also retrieved any costs owed to us from the other insurance company. I cannot thank Kay and TBI enough for the help and support I was given during this very stressful time.

Solicitors tagged in
this review

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a lovely review. We are delighted that you had a good experience with us. I will pass your comments over to Kay and the team.

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neil

Personal Injury

white finger claim

Helen really made it easy for me and took most of the stress away by being very professional . she was very nice and easy to deal with . thank you so much Helen .

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Other Reviews

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Steven Keogh

Personal Injury

Steven

Wonderful legal firm who took on our case when others wouldn’t, Amy explained all legal jargon clearly and in plain English and kept us upto date continually from start to conclusion and I would highly recommend using this firm over any other local firms.

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to the team who will be very pleased to hear this!

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Keith Cooke

Keith

Looked after me for my Asbestos claim first class service kept me informed right to a successful ending

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to the team who will be very pleased to hear this!

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Gill

Personal Injury

Gill

I would like to thank Adrianne Harris of Tilly Bailey & Irvine for dealing with my accident claim so thoroughly and the appointments to see various medical consultants and gain written information and advice to go forward with my claim which has now concluded successfully. Thank you G Smith

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Adrienne and the team!

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Barry

Personal Injury

Barry

Superb service and attention from the company. Communication was first class. Couldn't fault it. With a special Mention for Adrienne. Perfect customer relationship. Thank you.

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Adrienne and the team!

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Claire

Personal Injury

Claire

Fantastic service from start to finish with Amy. She should great empathy in the trauma I suffered from my accident and was a great advocate in getting the best outcome for me!

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Amy and the team!

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Reviews

4.5 /5 1357 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Tilly Bailey & Irvine LLP

The firm is praised for its expertise in conveyancing, house sales and purchases, remortgages, Help to Buy matters, probate and related property paperwork. Clients value its speed, efficiency and strong legal knowledge, particularly in managing complex or time-sensitive transactions. Soft skills repeatedly highlighted include clear communication, regular updates, patience, friendliness, professionalism, approachability and reassuring support. Many reviewers note that the team explains matters in plain English, is proactive in chasing progress, and helps reduce the stress of moving or other legal processes.

Quick efficient service
Regular updates
Clear communication
Professional support
Friendly team
Prompt responses
Helpful guidance
Knowledgeable staff
Stress-free process
Thorough advice

ReviewSolicitors Review List

Profile image of EstherM

EstherM

Housing & Property

Would not recommend

Tilly Bailey and Irvine have been dealing with my house move for a little over a year now. At the beginning of proceedings I found them to be quick to reply and helpful, but over the last 6 months they have been very poor. Not replying to emails, not acting in a timely manner and giving what turned out to be inaccurate advice and guidence about our case. Our case is ongoing, we complained on the 30th and again on the 9th and have had no response at all from either. Would not recommend at all, I wish we'd gone with someone else.

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Ben F

Verified
Housing & Property

Excellent Service

I recently dealt with Leanne Scott and her team on a house purchase. I was delighted with how quickly and efficiently everything was dealt with. Information came through regularly and I couldn't be happier with the service I received. Thank you!

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Leanne and the team who will be very pleased to hear this!

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Chris C

Verified
Housing & Property

TBI Stockton

Thank you to Laura and the team for all your hard work during my sale and purchase. Communication was great throughout, and I really appreciated the support during a stressful process.

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Laura and the team who will be very pleased to hear this!

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Anonymous

Verified
Housing & Property

Fast, efficient, and professional

I couldn't be happier with Leanne Scott and her team. They handled my house purchase with incredible speed and efficiency, all while being so warm and supportive from start to finish. very highly recommended

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Leanne and the team who will be very pleased to hear this!

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Julian hewison

Verified
Housing & Property

Purchase 81 Darlington lane, Norton

Great service as always, the team were quick, reliable and very professional

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to the team who will be very pleased to hear this!

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Other Reviews

Profile image of Matthew Massey

Matthew Massey

Matthew

Alison, Meg and Christopher from conveyancing team 4 made my experience of moving such a pleasure. After a not so nice move with another solicitors a few years ago I was dreading it. Working around the clock to get things done and all of them lovely people. I never want to move again but if I do I will 100% be using this team. I wish every one of them well in life and wish all of the the best. Much love ❤️

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paul redhead

paul

Maria Northrop at Stockton office dealt with our recent sale. Totally professional and courteous from beginning to end. Fee was very competitive. (Always a plus point)!

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Callum Owens

Housing & Property

Callum

Denise at Tilley Bailey & Irvine was very prompt and clear with her responses, she was very helpful in the remortgage process and was easy to deal with. Highly recommend Tilly Bailey & Irvine to anyone.

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Denise and the team who will be very pleased to hear this!

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Chloe Corrigan

Housing & Property

Chloe

Recently used Bethany Smith as our solicitor whilst buying our first home. Beth was excellent, she responded to all queries within a timely manner & was efficient with getting any tasks required done. Throughout the process she has been so friendly, helpful and so knowledgable. Would 100% recommend, Thankyou again for the seamless process!

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Bethany and the team who will be very pleased to hear this!

1
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Nikki Stainsby

Crime/ Criminal Defence

Nikki

Tyler was amazing. Everytime we have worked with him, hes got the best result for us. He is very careful with his words and considers every possibility there is. I would highly recommend him if you need a solicitor. He will always be our go to! Worth his weight in gold!

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Tyler and the team who will be very pleased to hear this!

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