Tilly Bailey & Irvine LLP logo

Tilly Bailey & Irvine LLP

4.6 | 261 Reviews 261 Reviews | Developer
1,291 Total Company Reviews info icon Developer | info icon 1,291 Total Company Reviews Developer | info icon 1,291 Total Company Reviews

8 Newgate, Barnard Castle, Co Durham, DL12 8NG

Accepting new clients

8 Newgate, Barnard Castle, Co Durham, DL12 8NG

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 439541

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Tilly Bailey & Irvine LLP |

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Tilly Bailey & Irvine LLP Review Scores & Client Satisfaction Overview

4.6
Excellent
90%
Value for
Money
7% above
national average
93%
Success
Rate
11% above
national average
91%
Would
Recommend
10% above
national average
Communication 4.5/5
Initial Impressions 4.5/5
Approachability 4.6/5
Documentation Accuracy 4.6/5
Legal Knowledge 4.6/5
Value for money 4.5/5

Accreditations

Tilly Bailey & Irvine LLP are accredited by

Children Law accreditation awarded to Tilly Bailey & Irvine LLP
Criminal Litigation accreditation awarded to Tilly Bailey & Irvine LLP
Personal Injury accreditation awarded to Tilly Bailey & Irvine LLP

Description

The largest Solicitors in Teesside with offices in Hartlepool, Stockton, Wynyard and Barnard Castle. Get strength on your side.

Rankings by area of expertise

The rankings below show the areas of expertise that Tilly Bailey & Irvine LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Tilly Bailey & Irvine LLP Review Scores & Client Satisfaction Overview

4.5
Excellent
89%
Value for
Money
6% above
national average
91%
Success
Rate
9% above
national average
89%
Would
Recommend
8% above
national average
Communication 4.5/5
Initial Impressions 4.5/5
Approachability 4.5/5
Documentation Accuracy 4.5/5
Legal Knowledge 4.5/5
Value for money 4.5/5

Accreditations

Tilly Bailey & Irvine LLP are accredited by

Children Law accreditation awarded to Tilly Bailey & Irvine LLP
Criminal Litigation accreditation awarded to Tilly Bailey & Irvine LLP
Personal Injury accreditation awarded to Tilly Bailey & Irvine LLP

Description

The largest Solicitors in Teesside with offices in Hartlepool, Stockton, Wynyard and Barnard Castle. Get strength on your side.

Rankings by area of expertise

The rankings below show the areas of expertise that Tilly Bailey & Irvine LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Tilly Bailey & Irvine LLP

Contact & Locations - Tilly Bailey & Irvine LLP

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

8 Newgate, Barnard Castle, Co Durham, DL12 8NG

Reviews

4.6 /5 261 Reviews
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Clients say

What clients say about Tilly Bailey & Irvine LLP

The firm specialises in conveyancing, property sales/purchases, remortgages, probate, family and courtroom matters, and regulatory issues, demonstrating strong technical expertise and reliable outcomes. Clients consistently praise clear, prompt communication, professionalism, efficiency and good use of online case portals. Valued soft skills include empathy, patience, reassurance, approachability and responsiveness; teams are described as supportive, proactive, friendly and calm under pressure, helping clients through stressful or complex situations with practical, trustworthy guidance.

Excellent communication
Professional service
Friendly staff
Responsive team
Efficient process
Helpful guidance
Compassionate support
Timely completion
Knowledgeable solicitors
Clear explanations

ReviewSolicitors Review List

Profile image of Tamsin Ryan

Tamsin Ryan

Verified
Housing & Property

Kelly and Frankie are awesome 🤩

Kelly and Frankie have guided me through a very tough conveyancing process. They kept me up to date at every juncture and gave useful and practical advice when I hit bumps in the road. Friendly, down to earth and pragmatic. I would not hesitate to recommend them. Thank you both so much ❤️

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Kelly, Frankie, and the team who will be very pleased to hear this!

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anonymous

Housing & Property

House Re-mortgage

The solicitors were excellent, Denise was clear with communication and went above and beyond to get the work done within a strict timeline for us to meet completion date. Would highly recommend them.

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Denise and the team who will be very pleased to hear this!

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Sharon

Verified
Housing & Property

Sale of house firpark

Was absolutely amazing professional at all times supportive very knowledgeable and would / will recommend to family and friends

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to the team who will be very pleased to hear this!

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Carolyn Partridge

Verified
Housing & Property

Carolyn Partridge, 37 Slayley View Road Barlborough S43 4UQ

The sale of my house was carried out professionally and with reasonable speed by Chelsea Bailes and her team. There was only one problem at the beginning but that was to with Royal Mail and their chaotic deliver service

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A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Chelsea and the team who will be very pleased to hear this!

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Shingi & Mwape

Verified
Housing & Property

Exceptional Service from Start to Finish

As first-time buyers, the conveyancing process was something we knew very little about — but Jess Garthwaite and her team at TBI (Tilly Bailey & Irvine LLP) made the whole experience stress-free and straightforward from beginning to end. They kept us informed every step of the way, explaining everything clearly and ensuring nothing was left to chance. Jess and her team were incredibly professional, approachable, and genuinely dedicated to getting everything over the line for us. No question was too small, and their attention to detail gave us real peace of mind during what is already such an exciting but nerve-wracking time. We are so grateful for everything they did to help us complete on our first home. If you're looking for a conveyancing team that truly goes above and beyond, we wouldn't hesitate to recommend Jess and the team at TBI. Thank you so much!

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Jess and the team who will be very pleased to hear this!

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Other Reviews

Profile image of Anna Barlow

Anna Barlow

Housing & Property

Anna

We recently used Tilly Bailey & Irvine for the sale of my parents’ home, and the experience was excellent from start to finish. In particular, Megan, the paralegal handling our case, was outstanding. She was consistently efficient, responsive, and proactive throughout the process. Any queries were dealt with quickly, and we always felt informed and in safe hands, which made what could have been a stressful situation much more manageable. This was a stark contrast to a previous solicitor we used for my mum’s flat purchase, where communication was slow, updates were limited, and we often had to chase for progress. With Tilly Bailey & Irvine, everything moved forward smoothly without that frustration. I wouldn’t hesitate to recommend them to anyone looking for a reliable and professional conveyancing service.

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Megan and the team who will be very pleased to hear this!

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kelly willis

Housing & Property

kelly

Denise was excellent while handling my remortgage. The whole process was smooth, quick, and stress-free, and she kept me updated every step of the way. She was always helpful, professional, and easy to deal with. I would definitely recommend Denise to anyone looking for a reliable solicitor. Thank you again for making everything so straightforward! ⭐⭐⭐⭐⭐

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Denise and the team who will be very pleased to hear this!

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Nick Dobb

Housing & Property

Nick

Good handling of my sales conveyancing by Jessica and her team - responsive and professional. (Booked through Sharman Quinney.)

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Jessica and the team who will be very pleased to hear this!

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Ian Waugh

Housing & Property

Ian

We used TBI for their conveyancing services in relation to a house purchase. We worked with Maria Northrop’s team at their Stockton office. We found that TBI were professional, reliable and courteous through our interactions with them. There were a few little hiccups along the way (our conveyance took nearly 1 year through no fault of TBI or ourselves) which were quickly rectified and didn’t pose any issues. If I were to pick one criticism it would be that I would have been liked to have been kept up to date more regularly even there were no developments as this would have given us peace of mind and reassurance, especially over how long it was taking. Their price was comparable to other solicitors firms. We will likely be using TBi in future.

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Maria and the team who will be very pleased to hear this!

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Ikay

Housing & Property

Ikay

We had an excellent experience with Tilly Bailey & Irvine LLP, especially Michelle Collins and Julie Brightman from the conveyancing team. They were consistently professional, responsive, and thorough every step of our house purchase was clearly explained and handled efficiently. Even with tight deadlines, they kept things moving smoothly and made what could’ve been a stressful process feel straightforward. We’re truly grateful for their patience, attention to detail, and support in helping us complete our first home. Highly recommend!

A representative from Tilly Bailey & Irvine LLP responded to this review

Thanks so much for the kind review. Our team will be delighted to hear about the positive feedback!

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Reviews

4.5 /5 1291 Reviews
Filter your results
Star rating
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Clients say

What clients say about Tilly Bailey & Irvine LLP

The firm specialises in conveyancing, property sales/purchases, remortgages, probate, family and courtroom matters, and regulatory issues, demonstrating strong technical expertise and reliable outcomes. Clients consistently praise clear, prompt communication, professionalism, efficiency and good use of online case portals. Valued soft skills include empathy, patience, reassurance, approachability and responsiveness; teams are described as supportive, proactive, friendly and calm under pressure, helping clients through stressful or complex situations with practical, trustworthy guidance.

Excellent communication
Professional service
Friendly staff
Responsive team
Efficient process
Helpful guidance
Compassionate support
Timely completion
Knowledgeable solicitors
Clear explanations

ReviewSolicitors Review List

Profile image of Irene

Irene

Verified

House move

Excellent service. Always available to help and answer any queries.

0
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David Taylor

Housing & Property

All's well that ends well

The Sunderland office was dealing with my house purchase which was progressing based on a proposed completion agreed with the vendor. The presuure was suddenly ramped up when the vendor asked for a date one month earlier than planned owing to the impending expiry of their mortgage offer which they had totally forgotten to mention to anyone (including their solicitor and the estate agent). TBI Scanlans responded to this surprise very nimbly and had everything ready ahead of time. Days before we were due to exchange contracts, with completion due a week or so after, we were told that the vendors' solicitor had closed their office and gone out of business! With some limited help from the estate agent and a former conveyancer from the failed law firm, TBI Scanlans kept everything on track even though it all went down to the wire. The team did a great job in avoiding what could have been a total diaster - especially as this all occurred within the two weeks before Christmas.

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Anonymous

Verified
Family Law

Excellent

Very fast response, thorough and detailed help, very helpful and understanding, very detailed letters written as not to miss any points so its to be understood by all involved, always kept in contact with throughout the help i needed

0
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Janet Obiri-Yeboah

Verified

First Experience

It was an eye opener to find out how professional you work. All documents were sent and although it was overwhelming you had the patience.

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C Hoyle

Verified
Housing & Property

Brilliant Solicitors

We used these solicitors through our estate agents as we hadn’t been overly impressed over the years with local solicitors. Tilly Bailey and Irvine were professional throughout with a special thank you to the Solicitor Rachael Lee who was outstanding even when our buyers announced they wanted to complete in the next two weeks. From start to finish the sale took 8 weeks and I cannot thank them enough.

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Rachael and the team who will be very pleased to hear this!

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Other Reviews

Profile image of Jack Percival

Jack Percival

Jack

Jasmine Matthew’s has been absolutely incredible. Being a first time buyer I was a complete beginner but she has been absolutely on it from start to finish, answering all questions I had whilst be very personable and friendly. I fully intend to use TBI again and hope to have jasmine dealing with my future purchases as the process from my side of the chain was flawless heavily down to her.

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Rachael Oliver

Rachael

Highly reccommend Tilly, Bailey and Irvine. My solicitor was excellent, responsive, communicated well. You are really in good hands with TBI.

Thanks for this 5 star review Rachael. We'll pass this onto our entire team of solicitors, in all branches across including Hartlepool, Stockton and as far as Sunderland. They'll be over the moon to hear about how happy you were with the legal help you received. Thank you!

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Keith Cooke

Keith

Looked after me for my Asbestos claim first class service kept me informed right to a successful ending

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to the team who will be very pleased to hear this!

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Jill Butler

Housing & Property

Jill

We have recently used Maria Northrop's team from TBI conveyancing Stockton office for the sale of my son's property. There were a few issues with the buyer which caused a few concerns, but Maria and her team especially Laura and Kelly were always helpful, courteous and polite during any transaction. They are currently handling the purchase of my son's new property and I would highly recommend them for any conveyancing support. Thank you for all your help.

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Maria and the team who will be very pleased to hear this!

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Samia Ahmed

Housing & Property

Samia

So happy with Kelly Levoir's team based in stockton office. Satisfied .

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Kelly and the team who will be very pleased to hear this!

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