Tilly Bailey & Irvine LLP logo

Tilly Bailey & Irvine LLP

4.7 | 865 Reviews 865 Reviews | Structural Defects
1,292 Total Company Reviews info icon Structural Defects | info icon 1,292 Total Company Reviews Structural Defects | info icon 1,292 Total Company Reviews

8 Newgate, Barnard Castle, Co Durham, DL12 8NG

Accepting new clients

8 Newgate, Barnard Castle, Co Durham, DL12 8NG

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 439541

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Tilly Bailey & Irvine LLP |

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Tilly Bailey & Irvine LLP Review Scores & Client Satisfaction Overview

4.7
Excellent
91%
Value for
Money
94%
Success
Rate
92%
Would
Recommend
Communication 4.6/5
Initial Impressions 4.6/5
Approachability 4.6/5
Documentation Accuracy 4.6/5
Legal Knowledge 4.7/5
Value for money 4.6/5

Accreditations

Tilly Bailey & Irvine LLP are accredited by

Children Law accreditation awarded to Tilly Bailey & Irvine LLP
Criminal Litigation accreditation awarded to Tilly Bailey & Irvine LLP
Personal Injury accreditation awarded to Tilly Bailey & Irvine LLP

Description

The largest Solicitors in Teesside with offices in Hartlepool, Stockton, Wynyard and Barnard Castle. Get strength on your side.

Rankings by area of expertise

The rankings below show the areas of expertise that Tilly Bailey & Irvine LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Tilly Bailey & Irvine LLP Review Scores & Client Satisfaction Overview

4.5
Excellent
89%
Value for
Money
6% above
national average
91%
Success
Rate
9% above
national average
89%
Would
Recommend
8% above
national average
Communication 4.5/5
Initial Impressions 4.5/5
Approachability 4.5/5
Documentation Accuracy 4.5/5
Legal Knowledge 4.5/5
Value for money 4.5/5

Accreditations

Tilly Bailey & Irvine LLP are accredited by

Children Law accreditation awarded to Tilly Bailey & Irvine LLP
Criminal Litigation accreditation awarded to Tilly Bailey & Irvine LLP
Personal Injury accreditation awarded to Tilly Bailey & Irvine LLP

Description

The largest Solicitors in Teesside with offices in Hartlepool, Stockton, Wynyard and Barnard Castle. Get strength on your side.

Rankings by area of expertise

The rankings below show the areas of expertise that Tilly Bailey & Irvine LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Tilly Bailey & Irvine LLP

Contact & Locations - Tilly Bailey & Irvine LLP

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

8 Newgate, Barnard Castle, Co Durham, DL12 8NG

Reviews

4.7 /5 865 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Tilly Bailey & Irvine LLP

The firm specialises in conveyancing, property sales/purchases, remortgages, probate, family and courtroom matters, and regulatory issues, demonstrating strong technical expertise and reliable outcomes. Clients consistently praise clear, prompt communication, professionalism, efficiency and good use of online case portals. Valued soft skills include empathy, patience, reassurance, approachability and responsiveness; teams are described as supportive, proactive, friendly and calm under pressure, helping clients through stressful or complex situations with practical, trustworthy guidance.

Excellent communication
Professional service
Friendly staff
Responsive team
Efficient process
Helpful guidance
Compassionate support
Timely completion
Knowledgeable solicitors
Clear explanations

ReviewSolicitors Review List

Profile image of Irene

Irene

Verified

House move

Excellent service. Always available to help and answer any queries.

0
Collected on: ReviewSolicitor collection source logo
Profile image of David Taylor

David Taylor

Housing & Property

All's well that ends well

The Sunderland office was dealing with my house purchase which was progressing based on a proposed completion agreed with the vendor. The presuure was suddenly ramped up when the vendor asked for a date one month earlier than planned owing to the impending expiry of their mortgage offer which they had totally forgotten to mention to anyone (including their solicitor and the estate agent). TBI Scanlans responded to this surprise very nimbly and had everything ready ahead of time. Days before we were due to exchange contracts, with completion due a week or so after, we were told that the vendors' solicitor had closed their office and gone out of business! With some limited help from the estate agent and a former conveyancer from the failed law firm, TBI Scanlans kept everything on track even though it all went down to the wire. The team did a great job in avoiding what could have been a total diaster - especially as this all occurred within the two weeks before Christmas.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Anonymous

Anonymous

Verified
Family Law

Excellent

Very fast response, thorough and detailed help, very helpful and understanding, very detailed letters written as not to miss any points so its to be understood by all involved, always kept in contact with throughout the help i needed

0
Collected on: ReviewSolicitor collection source logo
Profile image of C Hoyle

C Hoyle

Verified
Housing & Property

Brilliant Solicitors

We used these solicitors through our estate agents as we hadn’t been overly impressed over the years with local solicitors. Tilly Bailey and Irvine were professional throughout with a special thank you to the Solicitor Rachael Lee who was outstanding even when our buyers announced they wanted to complete in the next two weeks. From start to finish the sale took 8 weeks and I cannot thank them enough.

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Rachael and the team who will be very pleased to hear this!

0
Collected on: ReviewSolicitor collection source logo
Profile image of Liam Carter

Liam Carter

Verified
Housing & Property

Professional, no problems.

Everything went great and the communication was spot on, would definitely recommend.

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to the team who will be very pleased to hear this!

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of Jill Butler

Jill Butler

Housing & Property

Jill

We have recently used Maria Northrop's team from TBI conveyancing Stockton office for the sale of my son's property. There were a few issues with the buyer which caused a few concerns, but Maria and her team especially Laura and Kelly were always helpful, courteous and polite during any transaction. They are currently handling the purchase of my son's new property and I would highly recommend them for any conveyancing support. Thank you for all your help.

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Maria and the team who will be very pleased to hear this!

0
Collected on: Google collection source logo
Profile image of Samia Ahmed

Samia Ahmed

Housing & Property

Samia

So happy with Kelly Levoir's team based in stockton office. Satisfied .

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Kelly and the team who will be very pleased to hear this!

0
Collected on: Google collection source logo
Profile image of Nazir Ahmed

Nazir Ahmed

Housing & Property

Nazir

It was always a pleasure to speak to Sabrina, she was always kind and understanding. It was my first purchase and didn’t know a lot of things and she was always happy to help. 10 out of 10 would recommended, Rukhsar ☺️

Thanks for the 5 star review ! We're glad that Sabrina was able to help you, and made your first purchase much easier. We'll be sure to pass your feedback onto Sabrina, and the entire team. Thanks again!

0
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Profile image of Jon Gowdy

Jon Gowdy

Housing & Property

Jon

TBI helped my partner and I transition through our recent property move. The team helped us navigate through the required legal paperwork to get us to completion of sale our our property and purchase of our own house. They kept us at ease and informed when we were unsure.

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to the team who will be very pleased to hear this!

0
Collected on: Google collection source logo
Profile image of Helen Hemingway

Helen Hemingway

Housing & Property

Helen

Megan has been great at communicating with us . We were grateful when she joined the team as before that coominication was very poor

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Megan and the team who will be very pleased to hear this!

0
Collected on: Google collection source logo

Reviews

4.5 /5 1292 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Tilly Bailey & Irvine LLP

The firm specialises in conveyancing, property sales/purchases, remortgages, probate, family and courtroom matters, and regulatory issues, demonstrating strong technical expertise and reliable outcomes. Clients consistently praise clear, prompt communication, professionalism, efficiency and good use of online case portals. Valued soft skills include empathy, patience, reassurance, approachability and responsiveness; teams are described as supportive, proactive, friendly and calm under pressure, helping clients through stressful or complex situations with practical, trustworthy guidance.

Excellent communication
Professional service
Friendly staff
Responsive team
Efficient process
Helpful guidance
Compassionate support
Timely completion
Knowledgeable solicitors
Clear explanations

ReviewSolicitors Review List

Profile image of Faith Ebengho

Faith Ebengho

Verified

Mortgage

Excellent experience working with Lucy Levoir and her legal team. They handled my mortgage and possessions paperwork with the utmost professionalism. Communication was fantastic throughout the entire process, and they always too the time to answer my questions. I couldn't have asked for a better team to represent me."

0
Collected on: ReviewSolicitor collection source logo
Profile image of Irene

Irene

Verified

House move

Excellent service. Always available to help and answer any queries.

0
Collected on: ReviewSolicitor collection source logo
Profile image of David Taylor

David Taylor

Housing & Property

All's well that ends well

The Sunderland office was dealing with my house purchase which was progressing based on a proposed completion agreed with the vendor. The presuure was suddenly ramped up when the vendor asked for a date one month earlier than planned owing to the impending expiry of their mortgage offer which they had totally forgotten to mention to anyone (including their solicitor and the estate agent). TBI Scanlans responded to this surprise very nimbly and had everything ready ahead of time. Days before we were due to exchange contracts, with completion due a week or so after, we were told that the vendors' solicitor had closed their office and gone out of business! With some limited help from the estate agent and a former conveyancer from the failed law firm, TBI Scanlans kept everything on track even though it all went down to the wire. The team did a great job in avoiding what could have been a total diaster - especially as this all occurred within the two weeks before Christmas.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Anonymous

Anonymous

Verified
Family Law

Excellent

Very fast response, thorough and detailed help, very helpful and understanding, very detailed letters written as not to miss any points so its to be understood by all involved, always kept in contact with throughout the help i needed

0
Collected on: ReviewSolicitor collection source logo
Profile image of Janet Obiri-Yeboah

Janet Obiri-Yeboah

Verified

First Experience

It was an eye opener to find out how professional you work. All documents were sent and although it was overwhelming you had the patience.

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of Jack Percival

Jack Percival

Jack

Jasmine Matthew’s has been absolutely incredible. Being a first time buyer I was a complete beginner but she has been absolutely on it from start to finish, answering all questions I had whilst be very personable and friendly. I fully intend to use TBI again and hope to have jasmine dealing with my future purchases as the process from my side of the chain was flawless heavily down to her.

0
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Profile image of Rachael Oliver

Rachael Oliver

Rachael

Highly reccommend Tilly, Bailey and Irvine. My solicitor was excellent, responsive, communicated well. You are really in good hands with TBI.

Thanks for this 5 star review Rachael. We'll pass this onto our entire team of solicitors, in all branches across including Hartlepool, Stockton and as far as Sunderland. They'll be over the moon to hear about how happy you were with the legal help you received. Thank you!

0
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Profile image of Keith Cooke

Keith Cooke

Keith

Looked after me for my Asbestos claim first class service kept me informed right to a successful ending

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to the team who will be very pleased to hear this!

0
Collected on: Google collection source logo
Profile image of Jill Butler

Jill Butler

Housing & Property

Jill

We have recently used Maria Northrop's team from TBI conveyancing Stockton office for the sale of my son's property. There were a few issues with the buyer which caused a few concerns, but Maria and her team especially Laura and Kelly were always helpful, courteous and polite during any transaction. They are currently handling the purchase of my son's new property and I would highly recommend them for any conveyancing support. Thank you for all your help.

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Maria and the team who will be very pleased to hear this!

0
Collected on: Google collection source logo
Profile image of Samia Ahmed

Samia Ahmed

Housing & Property

Samia

So happy with Kelly Levoir's team based in stockton office. Satisfied .

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Kelly and the team who will be very pleased to hear this!

0
Collected on: Google collection source logo

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