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EMG Solicitors

4.8 | 95 Reviews 95 Reviews | Commercial Property
1,226 Total Company Reviews info icon Commercial Property | info icon 1,226 Total Company Reviews Commercial Property | info icon 1,226 Total Company Reviews

Birbeck House, Duke Street, Penrith, Cumbria, CA11 7NA

Accepting new clients

Birbeck House, Duke Street, Penrith, Cumbria, CA11 7NA

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 8000037

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EMG Solicitors Review Scores & Client Satisfaction Overview

4.8
Excellent
95%
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

EMG Solicitors are accredited by

Family Mediation accreditation awarded to EMG Solicitors
Mental Health accreditation awarded to EMG Solicitors
Investors in People accreditation awarded to EMG Solicitors

Description

EMG Solicitors aren’t just about legal services. We’re a business that firmly believes in supporting our community and we work hard to keep clients at the heart of what we do. We know how important it is to look after our people because they make it work. Keeping hold of ‘what we’re about’ is vital because we know our values and culture impact on the service we deliver.

Rankings by area of expertise

The rankings below show the areas of expertise that EMG Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

EMG Solicitors Review Scores & Client Satisfaction Overview

4.8
Excellent
94%
Value for
Money
11% above
national average
95%+
Success
Rate
14% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

EMG Solicitors are accredited by

Family Mediation accreditation awarded to EMG Solicitors
Mental Health accreditation awarded to EMG Solicitors
Investors in People accreditation awarded to EMG Solicitors

Description

EMG Solicitors aren’t just about legal services. We’re a business that firmly believes in supporting our community and we work hard to keep clients at the heart of what we do. We know how important it is to look after our people because they make it work. Keeping hold of ‘what we’re about’ is vital because we know our values and culture impact on the service we deliver.

Rankings by area of expertise

The rankings below show the areas of expertise that EMG Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of EMG Solicitors

Contact & Locations - EMG Solicitors

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00 (Open)
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

Birbeck House, Duke Street, Penrith, Cumbria, CA11 7NA

Reviews

4.8 /5 95 Reviews
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Clients say

What clients say about EMG Solicitors

Clients praise the firm for expertise across conveyancing, wills and trusts, probate, family law, divorce, mediation, prenuptial agreements and inheritance planning. Reviews highlight efficient handling of property sales and purchases, clear legal advice, and strong attention to detail. Clients value the team’s professionalism, responsiveness, and practical guidance, alongside their kindness, patience, empathy and reassuring personal service. Communication is frequently described as excellent, with matters explained clearly and progress kept well updated throughout, helping stressful legal processes feel smooth and manageable.

Clear communication
Professional service
Prompt responses
Helpful guidance
Friendly staff
Efficient process
Reassuring support
Knowledgeable advice
Kept informed
Stress free

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified
Housing & Property

A good experience

I was greatly impressed with the professionalism and the close attention to detail that was given to the work. I would have liked more regular updates, but overall it was a good experience and I was pleased with my decision to appoint EMG for the conveyancing and with their timely answers to my questions.

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A representative from EMG Solicitors responded to this review

Thanks for the feedback!

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Michelle Simpson

Verified
Housing & Property

Conveyancing

Excellent service with practical advice and guidance through the buying and selling process. The whole team were exceptional to work with and I wouldn't use anyone else.

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A representative from EMG Solicitors responded to this review

Thanks for the great reivew Michelle!

0
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Joanne Ritchie

Verified
Housing & Property

Conveyancing for Sale & Purchase

I can’t thank Ashleigh, Janet and Laura-Jo, enough for all of their help throughout this process. They guided me through every stage of the process and made what could have been a very stressful experience much easier to manage. Whenever I had any questions or concerns, they responded promptly, explained everything clearly, and were always happy to offer support and reassurance. Their communication was excellent from start to finish, and I never once felt left wondering what was happening. I’m extremely happy with the service I received and wouldn’t hesitate to recommend EMG to anyone looking for a professional, approachable, and reliable conveyancing service. Thank you for all your hard work!

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A representative from EMG Solicitors responded to this review

Thanks for the great review Joanne!

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Colin Bell

Verified
Housing & Property

8 George Street

EMG handled my purchase really well. There was a few things that made it difficult but they took care of everything.

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A representative from EMG Solicitors responded to this review

Thanks for the great review Colin!

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Scott Campbell

Verified
Housing & Property

Mortgage

Great help. Would use again and recommend

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A representative from EMG Solicitors responded to this review

Thanks for the great review Scott!

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Other Reviews

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princess Priscilla

princess

I would give EMG solicitors a 5 star. Myself and my husband had a wonderful experience with them. Communication from start to finish was great. Thank you for making what could have been a stressful experience much smoother.. They also sent us a beautiful card, wishing us well in our new 🏠

Thank you for the lovely review!

0
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Tony Regnart

Wills, Trusts & Probate

Tony

Excellent service and outcome for Trust issues and sale of property.

Thanks for review Tony!

1
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Emma Tindall

Housing & Property

Emma

Great service on both sides selling and purchasing properties. Top class conveyancing have already recommended and will keep doing so thank you for smooth stress free transition.

Thanks for the great review Emma!

1
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G Tyman

A client

Disgraceful behaviour by this firm - No communication, lack of empathy, the reason conveyancing transactions drag on and on and on. All parties communicating effectively in a chain of 5 transactions but this firm has put the complete chain at risk of collapse purely through lack of communication for weeks

Hi, we're sorry to read you were unhappy with our service. Unfortunately, we can't trace a record of you as a client at the firm. We always take our client feedback seriously at EMG so please feel free to get in touch with Beth on 0191 594 0240 or at beth.telfer@emgsolicitors.com if you would like to discuss your comments. Thank you.

0
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Gareth

Housing & Property

Gareth

I've used EMG for three property transactions over the last five years and every time the experience has been excellent, especially when compared to the experiences of solicitors of the sellers and buyers I've bought from and sold to. Contactable, approachable, knowledgeable, and pragmatic. Highly recommended. Big shout out to Richard Swinbank who is simply amazing to work with.

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A representative from EMG Solicitors responded to this review

Thanks for the lovely review Gareth, we look forward to working with you again in the future.

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Reviews

4.8 /5 1226 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about EMG Solicitors

Clients praise the firm for expertise across conveyancing, wills and trusts, probate, family law, divorce, mediation, prenuptial agreements and inheritance planning. Reviews highlight efficient handling of property sales and purchases, clear legal advice, and strong attention to detail. Clients value the team’s professionalism, responsiveness, and practical guidance, alongside their kindness, patience, empathy and reassuring personal service. Communication is frequently described as excellent, with matters explained clearly and progress kept well updated throughout, helping stressful legal processes feel smooth and manageable.

Clear communication
Professional service
Prompt responses
Helpful guidance
Friendly staff
Efficient process
Reassuring support
Knowledgeable advice
Kept informed
Stress free

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified
Family Law

Family proceedings

Jenny has achieved more for me in three months than I had managed in the previous ten years by myself. Hard recommend.

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A representative from EMG Solicitors responded to this review

Thanks for the great review!

0
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Katie Easthope

Verified
Housing & Property

Moving Home

Couldn’t recommend these enough what an absolute pleasure for them to represent us, so professional, brilliant price worth every penny. So efficient from start to finish, always ahead of them game well prepared and ready. Anything I ever needed they got on it straight away and were there at the end of the phone. So pleased we went with them, Gillian and Charlotte are a credit to this company

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this review

A representative from EMG Solicitors responded to this review

Thanks for the great review Katie!

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anonymous

Wills, Trusts & Probate

Excellent Service

I was extremely satisfied with all the work carried out on my behalf. Mrs Rodgers was very professional but also helpful and understanding. I felt supported and comfortable during a very difficult time. Thank you.

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A representative from EMG Solicitors responded to this review

Thanks for the great review!

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Anonymous

Verified
Family Law

Family proceedings

Jenny achieved more in three months than I had managed in ten years. Hard recommend.

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A representative from EMG Solicitors responded to this review

Thanks for the great review!

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Lazarus

Abusive Third-rate Solicitors

Avoid these third-rate wannabe solicitors. They abuse their clients who are subject to the Court of Protection, and they will either steal or misappropriate your estate while pleading ignorance. Catlin Rosamund Margaret Watcyn Rafferty under the orders of Emma Mary Gaudern misappropriated more than one hundred thousand of local currency equivalent to over ten thousand pounds. I have official documentation and receipts to prove this, but they have denied everything and began to ignore me. I am now seeking a formal investigation into these abusive individuals. If you are subject to the CoP and need to contact or report Emma Mary Gaudern as well as her colleagues/ employees, you can find her Durham View, Whitesmock, Durham, England, DH1 4LL, No. plus four four seven eight five five four nine two four six zero. Report Emma Mary Gaudern and other individuals as necessary to the Office of the Public Guardian; they should not be a deputy nor should they be taking pleasure or joy in abusing their clients.

Solicitors tagged in
this review

A representative from EMG Solicitors responded to this review

Hello, we're sorry to read you were unhappy with our service. Due to client confidentiality, we cannot comment in detail in a public forum, but we have already been in touch with you privately. We should however state publicly that you have made a number of serious and potentially damaging allegations which we dispute in their entirety.

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Other Reviews

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Daniel Tully

Daniel

It's a mess ppl emma n Ruth and and Katie tell lyes and charge because I got brain damage thay thing thay can take advantage of vonrabul ppl

0
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Linda Graham

Linda

EMG are extremely efficient, friendly and supportive. We dealt with Stephanie and were very happy with the service we received. She went out of her way to cover all options and give sound advice. Would highly recommend.

Thank you for the lovely review Linda!

0
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Maurice Downey

Maurice

Professional, prompt, polite and five star service

Thanks for the 5 stars Maurice!

0
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princess Priscilla

princess

I would give EMG solicitors a 5 star. Myself and my husband had a wonderful experience with them. Communication from start to finish was great. Thank you for making what could have been a stressful experience much smoother.. They also sent us a beautiful card, wishing us well in our new 🏠

Thank you for the lovely review!

0
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Profile image of Paul Redgate

Paul Redgate

Paul

Efficient, Caring, Reassuring.

Thanks for the great review Paul!

0
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