Paul Robinson Solicitors LLP

Be extremely careful when using Paul Robinson Solicitors, they are fee hungry, and offer absolutely no advise until you are already over a £1000 in. I always had a very high opinion but they have been let down by a solicitor who doesn't communicate has to be chased, and only communicates when it relates to fee's. I would say that because of this my fee was reduced but all I wanted was help and I can say that I didn't, The best advise i got was at the end when i was advised that this type of case would cost thousands why not advise that at the start.

So glad my wife and I chose Paul Robinson to do our wills. Megan Sparks was helpful, knowledgable, friendly and efficient. The whole process was finished in just over two weeks. Job well done.

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Megan Sparks

It is the second time of using Paul Robinson service with different solicitors. It makes me feel secure that the team try their best to ensure my benefits are being protected. The solicitor - Tatiana is very kind, patient and very clear in explaining all the details. I wish all the best of everyone.

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Tatiana Fofe

Rhys provided first class service from start to finish. His professional manner and responses were outstanding. His knowledge and experience ensured that matters were dealt with quickly and efficiently. He was always available to give advice and provide support. Rhys showed great understanding of the situation and was able to reach a resolution. My family and I are very grateful that we found such an excellent solicitor to act on our behalf.

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Rhys Morton-Steer

Casey was professional and efficient throughout the entire sale process. She was always easy to contact by email or telephone, and responded quickly and succinctly to any enquiry that I had. She kept me informed of progress along the way, dealing quickly with any issues that arose. I would thoroughly recommend her - thank you Casey.

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Casey Murphy

Needs significant improvement especially with overseas clients that have poor proficiency in English. I've been using Paul Robinson Solicitors for a family law case for some years. But the inconsistency in transparency and safeguarding my elderly parents is unsatisfactory. They lack the understanding of cultural differences makes it even worse. This includes interacting with customers who cannot speak English or have no proficiency in English law or comprehension. Due to their mishandling of my parents divorce case and tenant eviction they totally made a mess of a bad situation. Paul Robinson Solicitors were informed that one property was in disrepair and they spent several weeks trying to advise us. Due to conflict of interest with mother and father getting back together they had further messed up divorce proceedings about trying to safeguard my mother and the outcome of the divorce and transfer of properties. The litigation team also caused a further problem with my parents, to a point where I am no longer in contact with my family and my family have removed me from any inheritance. The firm has no comprehension about language barriers and and making sure the the customer has comprehension of law and the implications of poor advice. The firm was also instructed to investigate equity release fraud to the total sum of £82,000.00 by the family. The firm had been advised a member of the family had forged signatures and documents to extort money from Halifax Mortgages. The firm took too long in getting this investigated. They also spent several months trying to correct titles deeds for my mother. Due to the poor advise and systematic poor admistration the above has both caused loses to my mother and I have also lost a family and inheritance which I was promised by my mother when divorce proceedings began.

Needs significant improvement especially with overseas clients that have poor proficiency in English. I've been using Paul Robinson Solicitors for a family law case for some years. But the inconsistency in transparency and safeguarding my elderly parents is unsatisfactory. They lack the understanding of cultural differences makes it even worse. This includes interacting with customers who cannot speak English or have no proficiency in English law or comprehension. Due to their mishandling of my parents divorce case and tenant eviction they totally made a mess of a bad situation. Paul Robinson Solicitors were informed that one property was in disrepair and they spent several weeks trying to advise us. Due to conflict of interest with mother and father getting back together they had further messed up divorce proceedings about trying to safeguard my mother and the outcome of the divorce and transfer of properties. The litigation team also caused a further problem with my parents, to a point where I am no longer in contact with my family and my family have removed me from any inheritance. The firm has no comprehension about language barriers and and making sure the the customer has comprehension of law and the implications of poor advice. The firm was also instructed to investigate equity release fraud to the total sum of £82,000.00 by the family. The firm had been advised a member of the family had forged signatures and documents to extort money from Halifax Mortgages. The firm took too long in getting this investigated. They also spent several months trying to correct titles deeds for my mother. Due to the poor advise and systematic poor admistration the above has both caused loses to my mother and I have also lost a family and inheritance which I was promised by my mother when divorce proceedings began.

Needs significant improvement especially with overseas clients that have poor proficiency in English. I've been using Paul Robinson Solicitors for a family law case for some years. But the inconsistency in transparency and safeguarding my elderly parents is unsatisfactory. They lack the understanding of cultural differences makes it even worse. This includes interacting with customers who cannot speak English or have no proficiency in English law or comprehension. Due to their mishandling of my parents divorce case and tenant eviction they totally made a mess of a bad situation. Paul Robinson Solicitors were informed that one property was in disrepair and they spent several weeks trying to advise us. Due to conflict of interest with mother and father getting back together they had further messed up divorce proceedings about trying to safeguard my mother and the outcome of the divorce and transfer of properties. The litigation team also caused a further problem with my parents, to a point where I am no longer in contact with my family and my family have removed me from any inheritance. The firm has no comprehension about language barriers and and making sure the the customer has comprehension of law and the implications of poor advice. The firm was also instructed to investigate equity release fraud to the total sum of £82,000.00 by the family. The firm had been advised a member of the family had forged signatures and documents to extort money from Halifax Mortgages. The firm took too long in getting this investigated. They also spent several months trying to correct titles deeds for my mother. Due to the poor advise and systematic poor admistration the above has both caused loses to my mother and I have also lost a family and inheritance which I was promised by my mother when divorce proceedings began.

Another great property purchase and sale experience with the firm. I wouldn’t employ any other firm. Amber Day was responsive, professional and thorough. It was a fairly difficult journey but made more comfortable with the right solicitor. I highly recommend the firm and I’ve had several dealings with them in the past 5 years. Your file is never just ‘parked and left’ your solicitor stays on it.

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Amber Day

Amy Thomas is the person you'd want to be your solicitor. She helped my husband buy his property a few years back and then helped us sell it and buy our new property together. She has remained incredibly helpful and clear with her communication. The team that work closely with her were also consistently professional and quick to respond. We always felt in the loop with the entire process. Also, Amy is really kind. She is one of the very few professions who can certify marriage certificates and was so happy to organise and rearrange her diary to accommodate me. So grateful she helped us with one of the most stressful milestones in our lives! Knowing how shockingly awful the other solicitors were in our property purchase we were SO glad we went with Paul Robinson's after getting 3 quotes.

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Amy Thomas