01245 453800
Based in Essex, with offices in Chelmsford, Basildon and Colchester, Birkett Long is focused on people – our clients, our employees, our business partners and those in our local communities. In 2021, we opened a European office in Malta, ensuring our clients continue to be in the best position in Europe following Brexit. Read more...
Birkett Long LLP
have 2 other locations
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Birkett Long LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Birkett Long LLP. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
ReviewSolicitors uses our community data to show you how many clients used Birkett Long LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Birkett Long LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
ReviewSolicitors uses our community data to show you how many clients used Birkett Long LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Birkett Long LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
The rankings below show the areas of expertise that Birkett Long LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Birkett Long LLP.
Matter Type:
Wills
Mel Handel
Collected on:
Katie was amazing! Very professional, very knowledgeable and lovely lady!
Was this review helpful?
Carrie
Collected on:
Our solicitor was Madeleine Oakley and she was brilliant - incredibly helpful, professional, honest and we always felt we had the best person fighting our corner. Previously, we had tried to get 2 LA's to accept our EHCP Assessment. After the 2nd refusal, we hired Madeline after finding Birkett Long on a Facebook group.
When we read the evidence that Madeleine had compiled - we just smiled and thought yeah!
We never expected to win, because our school wouldn't support us, so we were delighted when we did! Rest assured, if we need to appeal any other stages, she will be the first person we contact!
A representative from Birkett Long LLP responded to this review on 18 April, 2024:
Dear Carrie, Thank you for taking the time to share your feedback with us. We're delighted to hear that Madeleine Oakley provided you with exceptional service and support throughout your appeal. At Birkett Long, we strive to deliver professional, honest, and effective legal assistance to all our clients. Your satisfaction is our priority, and we're grateful for the opportunity to have assisted you.
Was this review helpful?
Verified review
This review has been left by a verified client who used Birkett Long LLP.
Tony Batt
Collected on:
Samantha Randall showed us great patience and understanding. She was available to answer any questions, big or small. We are very grateful for all the support given during a very stressful time. Thank you
A representative from Birkett Long LLP responded to this review on 15 April, 2024:
Dear Tony, Thank you for your kind review. We're pleased to hear that Samantha Randall provided you with exceptional support and guidance during the process of your Settlement Agreement. We strive to offer our clients the highest level of service, and it's wonderful to hear that Samantha demonstrated great patience and understanding while being readily available to address any concerns you had.
Was this review helpful?
Verified review
This review has been left by a verified client who used Birkett Long LLP.
Mark
Collected on:
I found Emma very helpful and professional at every step of our dealings. It was a long and at points complicated process and I found Emma was very diligent with good communication throughout.
A representative from Birkett Long LLP responded to this review on 18 March, 2024:
Dear Mark, Thank you for your positive feedback about Emma. We're delighted to hear that she provided helpful and professional assistance throughout your dealings. We appreciate your kind words and will be sure to share them with Emma. Best regards, Birkett Long LLP
Was this review helpful?
Verified review
This review has been left by a verified client who used Birkett Long LLP.
Ann Godfrey
Collected on:
From my very first phone call to the conclusion of my aunt's estate, I found Jess to be very professional, competent, kind and understanding. I thought that I was going to be very stressed with all the complicated paperwork, but Jess made it stress free with her friendly and helpful manner.
I would have no hesitation in recommending Jess to any friends or family that may be in need of a solicitor.
A representative from Birkett Long LLP responded to this review on 11 March, 2024:
Dear Ann, Thank you for your kind words about Jess. We're delighted to hear that she made the estate process stress-free for you. Should you or your family need any legal assistance in the future, please don't hesitate to get in touch. Best regards, Birkett Long LLP
Was this review helpful?
Verified review
This review has been left by a verified client who used Birkett Long LLP.
Gillian Roberts
Collected on:
Very helpful and knowledgeable. Kept in contact and answered all my questions. Would use this company again and recommend them to others.
A representative from Birkett Long LLP responded to this review on 08 March, 2024:
Hi Gillian. Thank you for your feedback! We're delighted to hear that you found our team helpful, knowledgeable, and communicative. We always strive to provide excellent service and support to our clients. Your recommendation means a lot to us, and we look forward to assisting you again in the future if needed. If you have any further questions or require assistance, please don't hesitate to reach out.
Was this review helpful?
John
Collected on:
Excellent professional service, thank you.
A representative from Birkett Long LLP responded to this review on 04 March, 2024:
Dear John, Thank you for your feedback! We're delighted to hear that you found our service excellent and professional. Best regards, Birkett Long LLP
Was this review helpful?
Verified review
This review has been left by a verified client who used Birkett Long LLP.
Victor Chopin John
Collected on:
Friendly and approachable solicitor/partner Emma Clarke
A representative from Birkett Long LLP responded to this review on 27 February, 2024:
Hi Victor. Thank you for your positive feedback about Emma Clarke. We're glad to hear that you found her friendly and approachable. If you need further assistance in the future, please don't hesitate to contact us.
Was this review helpful?
Verified review
This review has been left by a verified client who used Birkett Long LLP.
Matter Type:
Litigation - Trust and pension issues
Anonymous
Collected on:
Very bad experience not value for money.
Was this review helpful?
Verified review
This review has been left by a verified client who used Birkett Long LLP.
Evan Stewart Daniels
Collected on:
The prospect of personally setting up a Power of Attorney had seemed a little daunting. Following the solicitors' initial advice I am happy that this matter, along with the changing of wills, was dealt with in a competent and pleasant manner, by Clare and her team. Being updated and informed as to the current state of play, was also first class. The Office of The Public Guardian however, were disappointingly slow in their dealings, with the matter taking around 9-10 months to conclude. Fortunately there were no pressing concerns. Birkett Long LLP has been recommended to and used by a friend, and also my family have used the company on another matter.
A representative from Birkett Long LLP responded to this review on 15 February, 2024:
Dear Evan, Thank you for your feedback! We're pleased to hear that Clare and our team handled your Power of Attorney and wills matters competently and pleasantly. We apologise for any inconvenience caused by delays from the Office of The Public Guardian. We appreciate your recommendation and are here to assist you further if needed. Best regards, Birkett Long LLP
Was this review helpful?
Phoenix
Collected on:
Helped me with some quick advice
Was this review helpful?
Adam
Collected on:
Great service from Justin Stock...as always. Acted professionally and more importantly, very quickly for me. Would not hesitate to recommend.
A representative from Birkett Long LLP responded to this review on 13 December, 2019:
Hi Adam, thank you so much for your wonderful 5 star review! I will pass on your kind comments to Justin. Jennie
Was this review helpful?
Ludka
Collected on:
I have just posted on facebook my account of dealing with probate 8 years ago when my darling husband passed away.As I had done our taxes myself the years my husband was ill , I knew, of course, our exact financial situation, but had still decided to use Birkett Long in the final stages of probate.The best decision I could have made.The best professional firm I have ever had the pleasure to deal with. Thoroughly knowledgeable,quick, honest.The recent publicity Re the astronomical fees banks charge for dealing with probates brought back the memories.I had no access to internet then,my sentiments now are as strong as 8 years ago.
Was this review helpful?
James
Collected on:
I had the pleasure of working with Birkett Long on behalf of a mutual client. I always found them to be friendly & courteous. Any enquiry was answered quickly & the communication was efficient. I would not hesitate to recommend them to those in the Chelmsford area
Was this review helpful?
Jackie
Collected on:
Excellent service, professional and efficient. Would definitely recommend
Was this review helpful?
Birkett Long is here for good. It’s not just about knowing the law. It’s also about the impact we have on businesses and our communities. Based in Essex, we are focused on people – our clients, employees, business partners and those in our local communities. Our specialist lawyers, patent attorneys, independent financial advisers and HR specialists work in dedicated teams to offer clients the full range of advice, whether it’s in business or at home. In business: At Birkett Long, we understand that every business is different. It doesn’t matter if you are an international enterprise, a local firm or a new company just setting up, we know you need the best possible advice so that important decisions are straightforward and cost-effective. We want to help you achieve your objectives. We will invest time to work through every step as you build your business, advising on day to day legal issues, structure, business protection and property transactions, or simply being there when things don’t go the way you anticipated. Our aim is to maximise our contribution to the financial success of your business! At home: We’ll guide you through what can be a complex maze of procedures and rules without using legal jargon, allowing you to rest assured that your legal matter has been dealt with by experts. You will be kept informed every step of the way. We are upfront and honest about both progress and fees, so that there are no surprises.
