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BTMK Solicitors

4.7 | 38 Reviews 38 Reviews | Family Law
973 Total Company Reviews info icon Family Law | info icon 973 Total Company Reviews Family Law | info icon 973 Total Company Reviews

BTMK Solicitors, Chillingstone House, 26 Eastwood Road, Southend-on-Sea, Essex, SS6 7JQ

Accepting new clients

BTMK Solicitors, Chillingstone House, 26 Eastwood Road, Southend-on-Sea, Essex, SS6 7JQ

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 620631

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BTMK Solicitors |

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BTMK Solicitors Review Scores & Client Satisfaction Overview

4.7
Excellent
89%
Value for
Money
92%
Success
Rate
89%
Would
Recommend
Communication 4.6/5
Initial Impressions 4.7/5
Approachability 4.7/5
Documentation Accuracy 4.5/5
Legal Knowledge 4.8/5
Value for money 4.5/5

Accreditations

BTMK Solicitors are accredited by

Children Law accreditation awarded to BTMK Solicitors
Family Mediation accreditation awarded to BTMK Solicitors
Personal Injury accreditation awarded to BTMK Solicitors
Trading names:
Btmk Solicitors Ltd T/A Btmk Goodson
Btmk Solicitors Ltd T/A Btmk Todmans
Btmk Solicitors Ltd T/A Marcus Baum

Description

Recognised in the Times Best Law Firms Report 2026, we are an established Essex legal firm trusted for our expertise across all areas of law affecting you and your business. Whatever stage you’re at in life, our team is here to make your personal and professional matters fairer, smoother, less stressful and more rewarding whenever you need us. We’re not just here for today – we’re Lawyers for Life. All of our offices operate 24/7 telephone lines, and we also offer round the clock live chat support via our website. We're people centred and technology focused. We’re also here for every aspect of your world — providing expert legal services for you, your family and your business. Whether it’s safeguarding your loved ones, supporting you through life’s important milestones, or advising your business as it grows and evolves, our lawyers deliver clear, practical and dependable guidance whenever you need it most.

Rankings by area of expertise

The rankings below show the areas of expertise that BTMK Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

BTMK Solicitors Review Scores & Client Satisfaction Overview

4.7
Excellent
93%
Value for
Money
10% above
national average
94%
Success
Rate
12% above
national average
95%+
Would
Recommend
15% above
national average
Communication 4.7/5
Initial Impressions 4.7/5
Approachability 4.7/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.7/5
Value for money 4.7/5

Accreditations

BTMK Solicitors are accredited by

Children Law accreditation awarded to BTMK Solicitors
Family Mediation accreditation awarded to BTMK Solicitors
Personal Injury accreditation awarded to BTMK Solicitors
Trading names:
Btmk Solicitors Ltd T/A Btmk Goodson
Btmk Solicitors Ltd T/A Btmk Todmans
Btmk Solicitors Ltd T/A Marcus Baum

Description

Recognised in the Times Best Law Firms Report 2026, we are an established Essex legal firm trusted for our expertise across all areas of law affecting you and your business. Whatever stage you’re at in life, our team is here to make your personal and professional matters fairer, smoother, less stressful and more rewarding whenever you need us. We’re not just here for today – we’re Lawyers for Life. All of our offices operate 24/7 telephone lines, and we also offer round the clock live chat support via our website. We're people centred and technology focused. We’re also here for every aspect of your world — providing expert legal services for you, your family and your business. Whether it’s safeguarding your loved ones, supporting you through life’s important milestones, or advising your business as it grows and evolves, our lawyers deliver clear, practical and dependable guidance whenever you need it most.

Rankings by area of expertise

The rankings below show the areas of expertise that BTMK Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of BTMK Solicitors

Meet the team of BTMK Solicitors

Contact & Locations - BTMK Solicitors

Opening hours

Monday 08:30–17:30
Tuesday 08:30–17:30
Wednesday 08:30–17:30
Thursday 08:30–17:30
Friday 08:30–17:30
Saturday (Closed)
Sunday (Closed)

BTMK Solicitors, Chillingstone House, 26 Eastwood Road, Southend-on-Sea, Essex, SS6 7JQ

Reviews

4.7 /5 38 Reviews
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Rating

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Clients say

What clients say about BTMK Solicitors

Clients praise the firm for conveyancing across house purchases, sales, remortgages, new builds, auction properties, leases, wills, trusts and probate. Reviews highlight strong expertise, thorough handling of complex transactions and reliable protection of clients’ interests. The team is valued for being friendly, professional, patient, responsive and approachable, with clear explanations, prompt updates and excellent communication throughout. Clients also commend their efficiency, calm reassurance under pressure, attention to detail and practical advice, often noting smooth completions and good value.

Excellent communication
Friendly and professional
Clear explanations
Responsive support
Efficient service
Stress-free process
Helpful guidance
Quick completion
Patient approach
Great value

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified

Divorce and Financial proceedings

Jaime is a very likeable, and knowledgable Solicitor who guided us through what was at times a very difficult and challenging experience.

Legal experts tagged in
this review

from BTMK Solicitors Limited

Thank you for your feedback. We’re delighted to hear that Jaime provided knowledgeable and supportive guidance throughout what was a difficult and challenging time.

0
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Jack

Family Law

Absolutely fantastic Solicitors especially Charlotte Fedarb!

We've used BTMK for 13 years always dealt with by Charlotte Fedarb I can honestly say this lady is absolutely wonderful, so professional, caring, down to earth and unbelievably understanding. He treats you likema human being and doesn't confuse or loose you with legal jargon she speaks to you with respect but in a human way to relax you and fully prepares you for whatever process you are undertaking ! Absolutely fantastic professional lady 👏

Legal experts tagged in
this review

BTMK Solicitors Limited

Thank you for your feedback, Jack. We’re delighted to hear that Charlotte has consistently provided professional, caring, and approachable support over the years, making complex legal processes clear and manageable.

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layla

Family Law

Amazing

Absolutely amazing couldn't be any happier

BTMK Solicitors Limited

Thank you Layla, we’re pleased to hear you were so happy with the service and that we could make the experience a positive one for you. We appreciate you taking the time to share your feedback.

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Luca C

Verified

Divorce/financial order

Having to deal with matters related to a divorce is never a pleasant experience but Jaime at BTMK has ensured that I'll navigate through the process as swift as possible thanks to her professionalism resulting in a fair outcome agreed at the end by both parties. Would like to express my gratitude to everyone at BTMK who was involved in my case and I'd highly recommend Jaime to anyone going through a similar process.

Legal experts tagged in
this review

BTMK Solicitors Limited

Thank you, Luca. We’re pleased to hear that Jaime and the team could provide professional support throughout a challenging time and help achieve a fair outcome. Your recommendation is greatly appreciated.

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Mark

Sale

I give average rating because it was completed in a timely manner. However on a personal level I thought the service was poor. Dealing with a separation whilst selling a property must be something they have dealt with before. However I was left out of emails, having to have them forwarded on to me, numerous emails from me ignored. Even when I asked to be included in future, I was again left out. It did not feel personable, I was made to feel a nuisance. Asking us as the clients to chase up management companies because they’re not replying to the firm? That’s not our role. I have received two final settlement figures, so I’m still unsure if a mistake was made even though it benefitted me personally it caused unnecessary tension between the two parties involved. Overall I wouldn’t recommend.

Legal experts tagged in
this review

BTMK Solicitors Limited

Thank you for your feedback, Mark. We are pleased that your matter was completed in a timely manner, but we are very sorry to hear that you felt let down by the level of communication and support you received during what we appreciate is a difficult time. This is not the experience we want for our clients, and we take your concerns seriously. We would welcome the opportunity to speak with you directly so we can fully understand and address the issues raised.

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Reviews

4.7 /5 973 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about BTMK Solicitors

Clients praise the firm for conveyancing across house purchases, sales, remortgages, new builds, auction properties, leases, wills, trusts and probate. Reviews highlight strong expertise, thorough handling of complex transactions and reliable protection of clients’ interests. The team is valued for being friendly, professional, patient, responsive and approachable, with clear explanations, prompt updates and excellent communication throughout. Clients also commend their efficiency, calm reassurance under pressure, attention to detail and practical advice, often noting smooth completions and good value.

Excellent communication
Friendly and professional
Clear explanations
Responsive support
Efficient service
Stress-free process
Helpful guidance
Quick completion
Patient approach
Great value

ReviewSolicitors Review List

Profile image of Emily-Laura

Emily-Laura

Verified

Professional and knowledgable

We originally instructed these solicitors for a purchase which ended up falling through through no fault of them or us. Once we found another property, we decided to instruct them and we were very glad we did. Everyone we spoke to was professional, knowledgeable and kept us well informed during our purchase. As first time buyers, everything was communicated in a clear and concise way and any queries were always promptly answered. Thankyou.

Solicitors tagged in
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Anonymous

Verified

First Time Buyers!

We had a really pleasant experience working with the team at BTMK. From start to finish, they were quick to respond, reassuring, and kept us updated every step of the way. As first-time buyers, we had a lot of questions, but the team were always happy to help and never made us feel like we were asking too much. They made what could have been a stressful process feel much smoother and gave us plenty of reassurance along the way. A huge thank you to Zia, Melinda & Kevin for all your help and for making our first experience of buying a house such a smooth and positive one. We really appreciate it! 🏡

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Jackson

Verified

Good Service

We were always able to contact and/or meet with our solicitor or a member of his team. They were friendly, whilst remaining professional, helpful and explained things well.

Legal experts tagged in
this review

from BTMK Solicitors Limited

Jackson, we are pleased to hear that you received such friendly, professional and helpful support throughout. We truly appreciate your feedback.

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Liam & Carly

Verified
Housing & Property

House Purchase Perfection

Not our first time using BTMK. Matt, Hazel, Laura, Rosanne and anyone else that has been involved have all been incredibly helpful and responsive. Always appreciated. Thank you.

Legal experts tagged in
this review

from BTMK Solicitors Limited

It means a great deal to know that you have chosen BTMK again and received such helpful and responsive support from Matt, Hazel, Laura, Rosanne and the wider team. We are truly grateful for your continued trust and kind words.

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Carlton Latchman

Verified
Housing & Property

Excellent!! First class service. I've used Chris Maddison on more than one occasion and each time the service was quick, efficient and successful.

I required the creation of three new leases and a re-mortgage at the same time for a newly converted property. All was completed within a short time and without any issues. Also, it is worth noting that they were very cost effective in comparison to other solicitors that quoted for the work.

Solicitors tagged in
this review

from BTMK Solicitors Limited

We appreciate you taking the time to share your feedback, Carlton. We are pleased to hear that the work was completed efficiently and that you found our service to be good value. Your comments are greatly appreciated.

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Other Reviews

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Liam Atkins

Liam

Great firm and we have used them several times now. On this occasion they helped us with our house purchase. Would recommend them.

Thank you, Liam, for your very kind review.

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Zee A (ZA)

Zee

I cannot recommend Simran Rakkar highly enough. Simran acted as my solicitor during the purchase of my first home, and throughout the transaction she was professional, knowledgeable, responsive, and incredibly patient. The purchase itself became quite stressful at times due to pressure and conflicting information from the vendor, but Simran consistently provided clear, honest advice and guided me through every stage of the process with confidence. Looking back, I now appreciate just how hard she was working behind the scenes on our behalf. Despite my many emails and requests for updates, Simran always took the time to respond thoughtfully and keep me informed. Her calm and pragmatic approach was invaluable during what can often be a very stressful process. Even after completion, when I had concerns about issues I discovered in the property, Simran was quick to advise me and explain my options clearly and honestly. I always felt that she had my best interests at heart. Thank you, Simran, for all your hard work, patience, and dedication. If I ever need conveyancing services again, I would not hesitate to use BTMK and would specifically ask for Simran.

Thank you very much for such a kind and thoughtful review.

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Brodie Chapman

Brodie

Thank you to Gill and the team at BTMK for a great conveyancing process. I have used online conveyancers before and had a very poor experience, so using someone local made a real difference. It felt like the ball was rolling most of the time, and replies were usually received the same day, or within 2–3 days at most. Most importantly, the job got done, and when it came to exchange and completion, everything was sorted quickly and professionally. Thank you again, Gill — I really appreciate all your help!

Thank you for the kind review 🙏

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wellington joy

wellington

BTMK were very helpful when I was buying my house. They were always there to answer questions and I cannot fault their communication. Simran was so helpful and could not recommend more.

Thank you for your kind review. 🙏

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Daniel Frank

Daniel

Simran Rakkar, has been my conveyancing solicitor for my last 2 buy to let properties. I have never been impressed enough to write a review for a conveyancing solicitor before, and I've dealt with a few!! She has truly been a breath of fresh air. She does her absolute best to be available and responds way quicker then I've been used to. She is extremely efficient and both btl properties went through in good time and without a hitch. She is very personable and I can whole heartedly reccomend her services in all things conveyancing. Many thanks Simran. Rgds Danny

Thank you very much for your very kind review, Daniel. We will definitely let Simran and her team know

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