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Crane and Staples LLP

5.0 | 36 Reviews 36 Reviews | Predictable Working Patterns
631 Total Company Reviews info icon Predictable Working Patterns | info icon 631 Total Company Reviews Predictable Working Patterns | info icon 631 Total Company Reviews

Longcroft House, Fretherne Road, Welwyn Garden City, Hertfordshire, AL8 6TU

Accepting new clients

Longcroft House, Fretherne Road, Welwyn Garden City, Hertfordshire, AL8 6TU

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 656984

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Crane and Staples LLP Review Scores & Client Satisfaction Overview

5.0
Excellent
95%+
Value for
Money
Value for money: 95%+
95%+
Success
Rate
Satisfied with outcome: 95%+
95%+
Would
Recommend
Would recommend to friends and family: 95%+
Communication 5.0/5
Initial Impressions 4.9/5
Approachability 5.0/5
Documentation Accuracy 5.0/5
Legal Knowledge 5.0/5
Value for money 4.9/5

Accreditations

Crane and Staples LLP are accredited by

Children Law accreditation awarded to Crane and Staples LLP
Family Law Advanced accreditation awarded to Crane and Staples LLP
Wills and Inheritance Quality Scheme accreditation awarded to Crane and Staples LLP

Description

We would be delighted to help you with your legal matters, whether for you, your family, or your business. Please call us to make an appointment or simply fill out our "Request a callback " form below to request a call back at a time convenient to you. We look forward to hearing from you.

Rankings by area of expertise

The rankings below show the areas of expertise that Crane and Staples LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Crane and Staples LLP Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
Value for money: 95%+
13% above
national average
95%+
Success
Rate
Satisfied with outcome: 95%+
16% above
national average
95%+
Would
Recommend
Would recommend to friends and family: 95%+
17% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Crane and Staples LLP are accredited by

Children Law accreditation awarded to Crane and Staples LLP
Family Law Advanced accreditation awarded to Crane and Staples LLP
Wills and Inheritance Quality Scheme accreditation awarded to Crane and Staples LLP

Description

We would be delighted to help you with your legal matters, whether for you, your family, or your business. Please call us to make an appointment or simply fill out our "Request a callback " form below to request a call back at a time convenient to you. We look forward to hearing from you.

Rankings by area of expertise

The rankings below show the areas of expertise that Crane and Staples LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Pinned Reviews

Profile image of S & K

S & K

Verified
Housing & Property

Exceptional and Simply The Best Solicitors in the Business

what stands out is the communication, they respond very quickly to questions and matters without delay which ensures there are no delays. As the title says here - SIMPLY THE BEST SOLICITORS IN THE BUSINESS.

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Sandra

Verified
Dispute Resolution

Professional, empathetic and got results.

The Partner who took on my case brought a seven-year dispute to a successful resolution with professionalism, excellent advice and empathy. I highly recommend Crane and Staples.

Solicitors tagged in
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Meet the team of Crane and Staples LLP

Meet the team of Crane and Staples LLP

Contact & Locations - Crane and Staples LLP

Opening hours

Monday 09:00–17:30
Tuesday 09:00–17:30
Wednesday 09:00–17:30
Thursday 09:00–17:30
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

Longcroft House, Fretherne Road, Welwyn Garden City, Hertfordshire, AL8 6TU

Reviews

5.0 /5 36 Reviews
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Rating

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Clients say

What clients say about Crane and Staples LLP

Clients praise the firm for expertise across conveyancing, LPAs, probate, estate administration, property sales, and divorce matters. Reviews highlight clear advice, thorough explanations, strong knowledge, efficiency, attention to detail, and prompt progress updates. The firm is also valued for its approachable, patient, caring and reassuring manner, with solicitors who communicate clearly, listen well and handle complex or sensitive matters with professionalism. Clients describe the service as reliable, supportive and highly effective, with good value and consistently excellent outcomes.

Professional service
Clear communication
Helpful support
Excellent advice
Quick responses
Patient approach
Knowledgeable team
Friendly manner
Attention to detail
Efficient service

ReviewSolicitors Review List

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Louise

Employment

Data Protection enquiry

Michael was knowledgeable, courteous, friendly and pro-active in giving us clear advice and guidance over the telephone, with regard to a personal data protection concern.

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A representative from Crane & Staples LLP responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Alan,

Verified

Severance Agreement Review

It was easy to set up an account, which enabled the download of various documents and allowed me to provide instructions. Following this a meeting on the internet was quickly arranged, where my case was reviewed and various actions agreed. The solicitor contacted my employer and successfully argued the case for me to receive a better settlement.

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A representative from Crane & Staples LLP responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Jacqueline,

Verified
Employment

Review of severance agreement - clearly explained

Review of severance agreement. Michael went through the whole document with me, explained the technical details, agreed on some amendments to ensure clarity. He responded to my company and challenged when changes were not made following his review. Although my case was very straightforward and the changes were not critical, I felt that if more had been needed he would ensure if was done promptly and correctly on my behalf. I felt very well represented

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A representative from Crane & Staples LLP responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Stella,

Verified
Employment

Great Service

Michael helped me with my settlement agreement from my redundancy with a previous employer. He was very approachable, quick, professional and had a great eye for detail. He spotted inconsistencies in the agreement which were corrected. I would always be grateful for his efficient work.

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A representative from Crane & Staples LLP responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Laura,

Verified
Employment

Great service

Efficient, in-depth and pleasant to work with

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Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Other Reviews

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Joseph

Employment

Joseph

I recently engaged Crane & Staples Solicitors, Welwyn Garden City in an employment law & contract matter. Mr Michael Scutt was excellent. I will use the firms services again and I have no hesitation in unreservedly recommending Michael.

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A representative from Crane & Staples LLP responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Mark A Parker

Mark

i needed an employment law specialist quickly and Crane and Staples stepped up to the mark with practical and pragmatic advise.

Dear Mr Parker, thank you so much for taking the time to leave us this kind review. We are very pleased that we were able to help with your employment law matter. Best wishes, Crane & Staples LLP

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Mark

Employment

Mark

i needed an employment law specialist quickly and Crane and Staples stepped up to the mark with practical and pragmatic advise.

A representative from Crane & Staples LLP responded to this review

Dear Mr Parker, thank you so much for taking the time to leave us this kind review. We are very pleased that we were able to help with your employment law matter. Best wishes, Crane & Staples LLP

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Elizabeth

Employment

Elizabeth

I received truly excellent service from Michael Scutt at Crane & Staples. He was extremely professional but also personable, explaining everything to me in terms I could easily understand. I really felt like he was on my side. I wouldn't hesitate to recommend them to anyone looking for an excellent law firm. Thank you Michael and the C&S team!

Solicitors tagged in
this review

A representative from Crane & Staples LLP responded to this review

Thank you very much for posting this lovely review about Michael Scutt and the team. We are so pleased that you thought the service was excellent and appreciated Michael's professional yet personable manner. We wish you all the best. Kind regards, Crane & Staples LLP.

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Malcolm Stanbrough

Employment

Malcolm Stanbrough

We have recently used the services of Elizabeth Russell (Employment Law) at Crane & Staples who was professional, efficient and polite throughout. We can highly recommend her and thank her for looking after us.

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Reviews

4.9 /5 631 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Crane and Staples LLP

Clients praise the firm for expertise across conveyancing, LPAs, probate, estate administration, property sales, and divorce matters. Reviews highlight clear advice, thorough explanations, strong knowledge, efficiency, attention to detail, and prompt progress updates. The firm is also valued for its approachable, patient, caring and reassuring manner, with solicitors who communicate clearly, listen well and handle complex or sensitive matters with professionalism. Clients describe the service as reliable, supportive and highly effective, with good value and consistently excellent outcomes.

Professional service
Clear communication
Helpful support
Excellent advice
Quick responses
Patient approach
Knowledgeable team
Friendly manner
Attention to detail
Efficient service

ReviewSolicitors Review List

Profile image of Anna Cressey

Anna Cressey

Verified
Housing & Property

Amy Tapping and Albert Green

We made contact with Albert Green and Amy Tapping who were both magnificent - helping us navigate my older brother's mental health struggle. Albert assisted us with will-making; Lasting Power of Attorney; and a Legal Charge. He was absolutely professional, efficient and very kind to both my brother and me at a time when I was feeling overwhelmed. His professionalism allowed me to feel supported and confident. Amy Tapping navigated her way superbly through the selling of his flat - a complex, frustrating and awkward sale! She was so nice to deal with and her legal expertise ensured us of a good outcome. They both had to deal with Social Services along the way. My husband and I cannot thank them enough. We literally could not have managed without them. So grateful for their expertise. I will always use Crane & Staples.

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Anonymous

Verified
Housing & Property

Comveyancing

Fantastic professional service throughout

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A representative from Crane & Staples LLP responded to this review

Thank you for taking the time to leave this lovely review!

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Elizabeth Neville

Verified
Wills, Trusts & Probate

LPA support from Elizabeth Rowlands

From our first contact with Crane &;Staples, we were impressed by the professionalism shown and the clarity of likely cost of setting up 4 LPAs. Our meetings with Elizabeth Rowlands were very successful. She explained the LPA process very thoroughly and then gave excellent support and advice which enabled a timely conclusion. Elizabeth has a very professional, efficient and pleasant manner which we found helpful and reassuring. We highly commend Elizabeth's services and would certainly use Crane & Staples again in the future.

Solicitors tagged in
this review

A representative from Crane & Staples LLP responded to this review

Thank you for your wonderful review. We're delighted to hear that Elizabeth Rowlands provided such clear guidance, professional support and reassurance throughout the LPA process. Your kind recommendation means a great deal to us, and we look forward to assisting you again in the future.

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John Collins

Verified
Housing & Property

House purchase

Excellent service over a prolonged period

Legal experts tagged in
this review

A representative from Crane & Staples LLP responded to this review

Thank you so much for taking the time to leave a review. We are pleased that you were happy with the service. We look forward to working with you in the future!

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Andy Smith

Verified
Wills, Trusts & Probate

Susan

From the start of the process to the conclusion Eloise was amazing. So caring and made the journey easy to understand Brilliant work thank you.

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this review

A representative from Crane & Staples LLP responded to this review

Thank you for your kind words. We're delighted to hear that Eloise made the process easy to understand and provided such a caring and supportive service throughout. Thank you for choosing Crane & Staples LLP.

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Other Reviews

Profile image of Anna

Anna

Anna

We made contact with Albert Green and Amy Tapping who were both magnificent - helping us navigate my older brother's mental health struggle. Albert assisted us with will-making; Lasting Power of Attorney; and a Legal Charge. He was absolutely professional, efficient and very kind to both my brother and me at a time when I was feeling overwhelmed. His professionalism allowed me to feel supported and confident. Amy Tapping navigated her way superbly through the selling of his flat - a complex, frustrating and awkward sale! She was so nice to deal with and her legal expertise ensured us of a good outcome. They both had to deal with Social Services along the way. My husband and I cannot thank them enough. We literally could not have managed without them. So grateful for their expertise. I will always use Crane & Staples.

0
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Stephen Wood

Commercial Property

Stephen

I had brilliant service from Crane & Staples from beginning to end. Sheryl provided knowledgeable and helpful support, from the initial introduction with all relevant information, to the end when facilitating signing of documents. Bonnie is very experienced and really helpful ensuring an amazing process and successful outcome. My usual solicitors were too busy to deal with this matter and referred me to C&S but have unwittingly lost a client! I have no need to go anywhere else for all my future legal assistance. Well done Crane & Staples, a brilliant all round practice.

Legal experts tagged in
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Thank you for your wonderful review! We are delighted to hear that you received such excellent service from Bonnie and Sheryl. Your kind words and recommendation mean so much to us, and we are grateful for the trust you have placed in Crane & Staples. We look forward to assisting you with any future legal matters.

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Christine Mandeville

Housing & Property

Christine

We had a fantastic experience with Mira, who helped us throughout the process of completing on our house. She was professional, knowledgeable and incredibly helpful from start to finish. Mira kept us informed at every stage, was always quick to respond to any questions we had and made what could have been a stressful process feel much more straightforward. We particularly appreciated how considerate and understanding she was of my mum’s additional needs. Mira took the time to communicate clearly and concisely, which made the whole process much easier and less overwhelming for us. Her attention to detail, patience and reassurance were hugely appreciated, especially as we got closer to completion. We’re so grateful for all of Mira’s hard work in helping us get everything over the line and would have no hesitation in recommending her to anyone looking for a professional, compassionate and reliable solicitor. Thank you so much, Mira! The Mandeville’s

Solicitors tagged in
this review

Thank you for your kind review. We're delighted to hear that Mira was able to support you throughout your house purchase and make the process as smooth and stress-free as possible. It’s especially pleasing to know that her clear communication, professionalism and understanding of your mum’s additional needs made such a positive difference. We’ll be sure to pass on your lovely feedback to Mira. Congratulations on your new home, and thank you for your recommendation.

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Ann Hayden

Housing & Property

Ann

We are very pleased with the service we have received from Crane & Staples. Manish and his team kept us updated at all times and were very attentive to detail, responding to our questions quickly and satisfactorily. Our relationship with Crane & Staples goes back many years and we will continue to use them in the future and would recommend them to friends and family.

Solicitors tagged in
this review

Thank you for your kind review and for your continued trust in Crane & Staples. We are delighted to hear your positive feedback about Manish and the team, and we truly appreciate your recommendation. We look forward to working with you again in the future.

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Sukhminder Gill

Housing & Property

Sukhminder

Excellent and very efficient service from Kuldip Chima. I am very satisfied and Kuldip has dealt with 3 of my properties also will deal with more in the near future. I highly recommend Kuldip Chima and crane and Staples solicitors.

Solicitors tagged in
this review

Thank you for this lovely review for Kuldip Chima and the team. We are pleased you found the service efficient and we look forward to continuing to work with you!

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