Crane and Staples LLP logo

Crane and Staples LLP

4.9 | 283 Reviews 283 Reviews | Housing & Property
628 Total Company Reviews info icon Housing & Property | info icon 628 Total Company Reviews Housing & Property | info icon 628 Total Company Reviews

Longcroft House, Fretherne Road, Welwyn Garden City, Hertfordshire, AL8 6TU

Accepting new clients

Longcroft House, Fretherne Road, Welwyn Garden City, Hertfordshire, AL8 6TU

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 656984

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Crane and Staples LLP |

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Crane and Staples LLP Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
Value for money: 95%+
95%+
Success
Rate
Satisfied with outcome: 95%+
95%+
Would
Recommend
Would recommend to friends and family: 95%+
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Crane and Staples LLP are accredited by

Children Law accreditation awarded to Crane and Staples LLP
Family Law Advanced accreditation awarded to Crane and Staples LLP
Wills and Inheritance Quality Scheme accreditation awarded to Crane and Staples LLP

Description

We would be delighted to help you with your legal matters, whether for you, your family, or your business. Please call us to make an appointment or simply fill out our "Request a callback " form below to request a call back at a time convenient to you. We look forward to hearing from you.

Rankings by area of expertise

The rankings below show the areas of expertise that Crane and Staples LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Crane and Staples LLP Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
Value for money: 95%+
13% above
national average
95%+
Success
Rate
Satisfied with outcome: 95%+
16% above
national average
95%+
Would
Recommend
Would recommend to friends and family: 95%+
17% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Crane and Staples LLP are accredited by

Children Law accreditation awarded to Crane and Staples LLP
Family Law Advanced accreditation awarded to Crane and Staples LLP
Wills and Inheritance Quality Scheme accreditation awarded to Crane and Staples LLP

Description

We would be delighted to help you with your legal matters, whether for you, your family, or your business. Please call us to make an appointment or simply fill out our "Request a callback " form below to request a call back at a time convenient to you. We look forward to hearing from you.

Rankings by area of expertise

The rankings below show the areas of expertise that Crane and Staples LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Pinned Reviews

Profile image of S & K

S & K

Verified
Housing & Property

Exceptional and Simply The Best Solicitors in the Business

what stands out is the communication, they respond very quickly to questions and matters without delay which ensures there are no delays. As the title says here - SIMPLY THE BEST SOLICITORS IN THE BUSINESS.

Legal experts tagged in
this review

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Sandra

Verified
Dispute Resolution

Professional, empathetic and got results.

The Partner who took on my case brought a seven-year dispute to a successful resolution with professionalism, excellent advice and empathy. I highly recommend Crane and Staples.

Solicitors tagged in
this review

Meet the team of Crane and Staples LLP

Meet the team of Crane and Staples LLP

Contact & Locations - Crane and Staples LLP

Opening hours

Monday 09:00–17:30
Tuesday 09:00–17:30
Wednesday 09:00–17:30
Thursday 09:00–17:30
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

Longcroft House, Fretherne Road, Welwyn Garden City, Hertfordshire, AL8 6TU

Reviews

4.9 /5 283 Reviews
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Clients say

What clients say about Crane and Staples LLP

The firm is praised for its expertise in conveyancing, house sales and purchases, probate and estate matters, and family law including divorce. Clients value its clear guidance, thorough attention to detail and ability to handle complex or emotional matters with confidence. The team is consistently described as professional, knowledgeable, efficient and responsive, with excellent communication throughout. Clients also appreciate the firm’s patience, compassion, reassurance and supportive approach, which helps make stressful legal processes feel straightforward and well managed.

Brilliant service
Knowledgeable support
Quick responses
Kept informed
Attention to detail
Patient reassurance
Friendly professionalism
Reasonable costs
Clear communication
Hardworking dedication

ReviewSolicitors Review List

Profile image of John Collins

John Collins

Verified
Housing & Property

House purchase

Excellent service over a prolonged period

Legal experts tagged in
this review

A representative from Crane & Staples LLP responded to this review

Thank you so much for taking the time to leave a review. We are pleased that you were happy with the service. We look forward to working with you in the future!

0
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Jack

Verified
Housing & Property

House Sale

We asked Crane & Staples to do we necessary legal work when we were trying to sell our house. We have been long time clients of with them for many years, and we have always received the highest levels of support and service. Chris Brewis and Tracy Fenner once again were wonderful to deal with and I have nothing but praise for their help and we would have no hesitation recommending them and their service.

Legal experts tagged in
this review

A representative from Crane & Staples LLP responded to this review

Thank you very much for taking the time to write this lovely review for Chris, Tracey and the team. We appreciate your loyalty as a longstanding client and we look forward to working with you in the future.

0
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Ann Hayden

Verified
Housing & Property

Sale and Purchase

Manish was brilliant, approachable, patient, thorough and very knowledgeable. We would certainly use him again and would definitely recommend Manish.

Solicitors tagged in
this review

A representative from Crane & Staples LLP responded to this review

Thank you for your wonderful feedback. We're delighted to hear that Manish was approachable, patient, thorough and knowledgeable throughout your sale and purchase. We look forward to working with you in the future.

0
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Anonymous

Verified
Housing & Property

Transfer of Land Registry Title

I received an excellent service from Eloise. She expedited what could have been a very long process and kept me fully informed. A pleasure to do business with. Would highly recommend.

Solicitors tagged in
this review

A representative from Crane & Staples LLP responded to this review

Thank you for your kind review. We are pleased that Eloise was able to expedite the transfer of your Land Registry title and keep you fully informed throughout the process. We appreciate you taking the time to share your experience. We wish you all the best for the future.

0
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Samantha Green

Verified
Housing & Property

Lease Extension

I recently used Bonnie as my solicitor to help extend the lease on my flat, and I couldn’t be happier with the service I received. Bonnie was incredibly informative from start to finish, taking the time to explain every step of the process in clear, simple terms. She kept me up to date with all the relevant information and made sure I had every form and detail I needed. What I appreciated most was how supported I felt—Bonnie truly held my hand throughout the entire process, turning what could have been a stressful experience into a smooth and manageable one. Her professionalism, communication, and care were outstanding. I highly recommend Bonnie to anyone needing a reliable and knowledgeable solicitor.

Solicitors tagged in
this review

A representative from Crane & Staples LLP responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Other Reviews

Profile image of Christine Mandeville

Christine Mandeville

Housing & Property

Christine

We had a fantastic experience with Mira, who helped us throughout the process of completing on our house. She was professional, knowledgeable and incredibly helpful from start to finish. Mira kept us informed at every stage, was always quick to respond to any questions we had and made what could have been a stressful process feel much more straightforward. We particularly appreciated how considerate and understanding she was of my mum’s additional needs. Mira took the time to communicate clearly and concisely, which made the whole process much easier and less overwhelming for us. Her attention to detail, patience and reassurance were hugely appreciated, especially as we got closer to completion. We’re so grateful for all of Mira’s hard work in helping us get everything over the line and would have no hesitation in recommending her to anyone looking for a professional, compassionate and reliable solicitor. Thank you so much, Mira! The Mandeville’s

Solicitors tagged in
this review

Thank you for your kind review. We're delighted to hear that Mira was able to support you throughout your house purchase and make the process as smooth and stress-free as possible. It’s especially pleasing to know that her clear communication, professionalism and understanding of your mum’s additional needs made such a positive difference. We’ll be sure to pass on your lovely feedback to Mira. Congratulations on your new home, and thank you for your recommendation.

0
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Ann Hayden

Housing & Property

Ann

We are very pleased with the service we have received from Crane & Staples. Manish and his team kept us updated at all times and were very attentive to detail, responding to our questions quickly and satisfactorily. Our relationship with Crane & Staples goes back many years and we will continue to use them in the future and would recommend them to friends and family.

Solicitors tagged in
this review

Thank you for your kind review and for your continued trust in Crane & Staples. We are delighted to hear your positive feedback about Manish and the team, and we truly appreciate your recommendation. We look forward to working with you again in the future.

0
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Sukhminder Gill

Housing & Property

Sukhminder

Excellent and very efficient service from Kuldip Chima. I am very satisfied and Kuldip has dealt with 3 of my properties also will deal with more in the near future. I highly recommend Kuldip Chima and crane and Staples solicitors.

Solicitors tagged in
this review

Thank you for this lovely review for Kuldip Chima and the team. We are pleased you found the service efficient and we look forward to continuing to work with you!

0
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Angela

Housing & Property

Angela

Amy is polite and friendly and very helpful. She has assisted with conveyance of both my late aunt’s house as well as my own sale and purchase

Solicitors tagged in
this review

Thank you for taking the time to write this lovely review for Amy. We are glad you found her polite, friendly and helpful. We look forward to working with you in the future.

0
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Debbie

Housing & Property

Debbie

We were very impressed with the service we received during the sale process. They were very thorough and on top of everything. Was a bit disappointed to receive only an email telling us that the sale had gone through, rather than a telephone call. It was our buyer who informed us it had completed. Would definitely use their services again.

A representative from Crane & Staples LLP responded to this review

Thank you for taking the time to write this lovely review. We are pleased you were impressed with the thorough service provided. We have noted your helpful feedback about your preference for a phone call and will take this on board for future matters. We look forward to working with you again.

0
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Reviews

4.9 /5 628 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Crane and Staples LLP

The firm is praised for its expertise in conveyancing, house sales and purchases, probate and estate matters, and family law including divorce. Clients value its clear guidance, thorough attention to detail and ability to handle complex or emotional matters with confidence. The team is consistently described as professional, knowledgeable, efficient and responsive, with excellent communication throughout. Clients also appreciate the firm’s patience, compassion, reassurance and supportive approach, which helps make stressful legal processes feel straightforward and well managed.

Brilliant service
Knowledgeable support
Quick responses
Kept informed
Attention to detail
Patient reassurance
Friendly professionalism
Reasonable costs
Clear communication
Hardworking dedication

ReviewSolicitors Review List

Profile image of Elizabeth Neville

Elizabeth Neville

Verified
Wills, Trusts & Probate

LPA support from Elizabeth Rowlands

From our first contact with Crane &;Staples, we were impressed by the professionalism shown and the clarity of likely cost of setting up 4 LPAs. Our meetings with Elizabeth Rowlands were very successful. She explained the LPA process very thoroughly and then gave excellent support and advice which enabled a timely conclusion. Elizabeth has a very professional, efficient and pleasant manner which we found helpful and reassuring. We highly commend Elizabeth's services and would certainly use Crane & Staples again in the future.

Solicitors tagged in
this review

A representative from Crane & Staples LLP responded to this review

Thank you for your wonderful review. We're delighted to hear that Elizabeth Rowlands provided such clear guidance, professional support and reassurance throughout the LPA process. Your kind recommendation means a great deal to us, and we look forward to assisting you again in the future.

0
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John Collins

Verified
Housing & Property

House purchase

Excellent service over a prolonged period

Legal experts tagged in
this review

A representative from Crane & Staples LLP responded to this review

Thank you so much for taking the time to leave a review. We are pleased that you were happy with the service. We look forward to working with you in the future!

0
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Andy Smith

Verified
Wills, Trusts & Probate

Susan

From the start of the process to the conclusion Eloise was amazing. So caring and made the journey easy to understand Brilliant work thank you.

Solicitors tagged in
this review

A representative from Crane & Staples LLP responded to this review

Thank you for your kind words. We're delighted to hear that Eloise made the process easy to understand and provided such a caring and supportive service throughout. Thank you for choosing Crane & Staples LLP.

0
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Michael Broomfield

Child Law

Plo

I first got introduced to crane and staples back in Feb and I have had such an amazing service and great advice given to me

Solicitors tagged in
this review

A representative from Crane & Staples LLP responded to this review

Thank you for your kind words. We were so pleased to hear that you've received amazing service and helpful advice. We really appreciate your feedback and look forward to continuing to support you.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Jack

Jack

Verified
Housing & Property

House Sale

We asked Crane & Staples to do we necessary legal work when we were trying to sell our house. We have been long time clients of with them for many years, and we have always received the highest levels of support and service. Chris Brewis and Tracy Fenner once again were wonderful to deal with and I have nothing but praise for their help and we would have no hesitation recommending them and their service.

Legal experts tagged in
this review

A representative from Crane & Staples LLP responded to this review

Thank you very much for taking the time to write this lovely review for Chris, Tracey and the team. We appreciate your loyalty as a longstanding client and we look forward to working with you in the future.

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of Stephen Wood

Stephen Wood

Commercial Property

Stephen

I had brilliant service from Crane & Staples from beginning to end. Sheryl provided knowledgeable and helpful support, from the initial introduction with all relevant information, to the end when facilitating signing of documents. Bonnie is very experienced and really helpful ensuring an amazing process and successful outcome. My usual solicitors were too busy to deal with this matter and referred me to C&S but have unwittingly lost a client! I have no need to go anywhere else for all my future legal assistance. Well done Crane & Staples, a brilliant all round practice.

Legal experts tagged in
this review

Thank you for your wonderful review! We are delighted to hear that you received such excellent service from Bonnie and Sheryl. Your kind words and recommendation mean so much to us, and we are grateful for the trust you have placed in Crane & Staples. We look forward to assisting you with any future legal matters.

0
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Profile image of Christine Mandeville

Christine Mandeville

Housing & Property

Christine

We had a fantastic experience with Mira, who helped us throughout the process of completing on our house. She was professional, knowledgeable and incredibly helpful from start to finish. Mira kept us informed at every stage, was always quick to respond to any questions we had and made what could have been a stressful process feel much more straightforward. We particularly appreciated how considerate and understanding she was of my mum’s additional needs. Mira took the time to communicate clearly and concisely, which made the whole process much easier and less overwhelming for us. Her attention to detail, patience and reassurance were hugely appreciated, especially as we got closer to completion. We’re so grateful for all of Mira’s hard work in helping us get everything over the line and would have no hesitation in recommending her to anyone looking for a professional, compassionate and reliable solicitor. Thank you so much, Mira! The Mandeville’s

Solicitors tagged in
this review

Thank you for your kind review. We're delighted to hear that Mira was able to support you throughout your house purchase and make the process as smooth and stress-free as possible. It’s especially pleasing to know that her clear communication, professionalism and understanding of your mum’s additional needs made such a positive difference. We’ll be sure to pass on your lovely feedback to Mira. Congratulations on your new home, and thank you for your recommendation.

0
Collected on: Google collection source logo
Profile image of Ann Hayden

Ann Hayden

Housing & Property

Ann

We are very pleased with the service we have received from Crane & Staples. Manish and his team kept us updated at all times and were very attentive to detail, responding to our questions quickly and satisfactorily. Our relationship with Crane & Staples goes back many years and we will continue to use them in the future and would recommend them to friends and family.

Solicitors tagged in
this review

Thank you for your kind review and for your continued trust in Crane & Staples. We are delighted to hear your positive feedback about Manish and the team, and we truly appreciate your recommendation. We look forward to working with you again in the future.

0
Collected on: Google collection source logo
Profile image of Sukhminder Gill

Sukhminder Gill

Housing & Property

Sukhminder

Excellent and very efficient service from Kuldip Chima. I am very satisfied and Kuldip has dealt with 3 of my properties also will deal with more in the near future. I highly recommend Kuldip Chima and crane and Staples solicitors.

Solicitors tagged in
this review

Thank you for this lovely review for Kuldip Chima and the team. We are pleased you found the service efficient and we look forward to continuing to work with you!

0
Collected on: Google collection source logo
Profile image of Angela

Angela

Housing & Property

Angela

Amy is polite and friendly and very helpful. She has assisted with conveyance of both my late aunt’s house as well as my own sale and purchase

Solicitors tagged in
this review

Thank you for taking the time to write this lovely review for Amy. We are glad you found her polite, friendly and helpful. We look forward to working with you in the future.

0
Collected on: Google collection source logo

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