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Crane and Staples LLP

5.0 | 55 Reviews 55 Reviews | Dying with a Will
631 Total Company Reviews info icon Dying with a Will | info icon 631 Total Company Reviews Dying with a Will | info icon 631 Total Company Reviews

Longcroft House, Fretherne Road, Welwyn Garden City, Hertfordshire, AL8 6TU

Accepting new clients

Longcroft House, Fretherne Road, Welwyn Garden City, Hertfordshire, AL8 6TU

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 656984

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Crane and Staples LLP |

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Crane and Staples LLP Review Scores & Client Satisfaction Overview

5.0
Excellent
95%+
Value for
Money
Value for money: 95%+
13% above
national average
95%+
Success
Rate
Satisfied with outcome: 95%+
18% above
national average
95%+
Would
Recommend
Would recommend to friends and family: 95%+
19% above
national average
Communication 5.0/5
Initial Impressions 4.9/5
Approachability 5.0/5
Documentation Accuracy 5.0/5
Legal Knowledge 5.0/5
Value for money 4.8/5

Accreditations

Crane and Staples LLP are accredited by

Children Law accreditation awarded to Crane and Staples LLP
Family Law Advanced accreditation awarded to Crane and Staples LLP
Wills and Inheritance Quality Scheme accreditation awarded to Crane and Staples LLP

Description

We would be delighted to help you with your legal matters, whether for you, your family, or your business. Please call us to make an appointment or simply fill out our "Request a callback " form below to request a call back at a time convenient to you. We look forward to hearing from you.

Rankings by area of expertise

The rankings below show the areas of expertise that Crane and Staples LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Crane and Staples LLP Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
Value for money: 95%+
13% above
national average
95%+
Success
Rate
Satisfied with outcome: 95%+
16% above
national average
95%+
Would
Recommend
Would recommend to friends and family: 95%+
17% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Crane and Staples LLP are accredited by

Children Law accreditation awarded to Crane and Staples LLP
Family Law Advanced accreditation awarded to Crane and Staples LLP
Wills and Inheritance Quality Scheme accreditation awarded to Crane and Staples LLP

Description

We would be delighted to help you with your legal matters, whether for you, your family, or your business. Please call us to make an appointment or simply fill out our "Request a callback " form below to request a call back at a time convenient to you. We look forward to hearing from you.

Rankings by area of expertise

The rankings below show the areas of expertise that Crane and Staples LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Pinned Reviews

Profile image of S & K

S & K

Verified
Housing & Property

Exceptional and Simply The Best Solicitors in the Business

what stands out is the communication, they respond very quickly to questions and matters without delay which ensures there are no delays. As the title says here - SIMPLY THE BEST SOLICITORS IN THE BUSINESS.

Legal experts tagged in
this review

Profile image of Sandra

Sandra

Verified
Dispute Resolution

Professional, empathetic and got results.

The Partner who took on my case brought a seven-year dispute to a successful resolution with professionalism, excellent advice and empathy. I highly recommend Crane and Staples.

Solicitors tagged in
this review

Meet the team of Crane and Staples LLP

Meet the team of Crane and Staples LLP

Contact & Locations - Crane and Staples LLP

Opening hours

Monday 09:00–17:30
Tuesday 09:00–17:30
Wednesday 09:00–17:30
Thursday 09:00–17:30
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

Longcroft House, Fretherne Road, Welwyn Garden City, Hertfordshire, AL8 6TU

Reviews

5.0 /5 55 Reviews
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Rating

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Clients say

What clients say about Crane and Staples LLP

Clients praise the firm for expertise across conveyancing, LPAs, probate, estate administration, property sales, and divorce matters. Reviews highlight clear advice, thorough explanations, strong knowledge, efficiency, attention to detail, and prompt progress updates. The firm is also valued for its approachable, patient, caring and reassuring manner, with solicitors who communicate clearly, listen well and handle complex or sensitive matters with professionalism. Clients describe the service as reliable, supportive and highly effective, with good value and consistently excellent outcomes.

Professional service
Clear communication
Helpful support
Excellent advice
Quick responses
Patient approach
Knowledgeable team
Friendly manner
Attention to detail
Efficient service

ReviewSolicitors Review List

Profile image of Anna Cressey

Anna Cressey

Verified
Housing & Property

Amy Tapping and Albert Green

We made contact with Albert Green and Amy Tapping who were both magnificent - helping us navigate my older brother's mental health struggle. Albert assisted us with will-making; Lasting Power of Attorney; and a Legal Charge. He was absolutely professional, efficient and very kind to both my brother and me at a time when I was feeling overwhelmed. His professionalism allowed me to feel supported and confident. Amy Tapping navigated her way superbly through the selling of his flat - a complex, frustrating and awkward sale! She was so nice to deal with and her legal expertise ensured us of a good outcome. They both had to deal with Social Services along the way. My husband and I cannot thank them enough. We literally could not have managed without them. So grateful for their expertise. I will always use Crane & Staples.

Solicitors tagged in
this review

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Elizabeth Neville

Verified
Wills, Trusts & Probate

LPA support from Elizabeth Rowlands

From our first contact with Crane &;Staples, we were impressed by the professionalism shown and the clarity of likely cost of setting up 4 LPAs. Our meetings with Elizabeth Rowlands were very successful. She explained the LPA process very thoroughly and then gave excellent support and advice which enabled a timely conclusion. Elizabeth has a very professional, efficient and pleasant manner which we found helpful and reassuring. We highly commend Elizabeth's services and would certainly use Crane & Staples again in the future.

Solicitors tagged in
this review

A representative from Crane & Staples LLP responded to this review

Thank you for your wonderful review. We're delighted to hear that Elizabeth Rowlands provided such clear guidance, professional support and reassurance throughout the LPA process. Your kind recommendation means a great deal to us, and we look forward to assisting you again in the future.

0
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Andy Smith

Verified
Wills, Trusts & Probate

Susan

From the start of the process to the conclusion Eloise was amazing. So caring and made the journey easy to understand Brilliant work thank you.

Solicitors tagged in
this review

A representative from Crane & Staples LLP responded to this review

Thank you for your kind words. We're delighted to hear that Eloise made the process easy to understand and provided such a caring and supportive service throughout. Thank you for choosing Crane & Staples LLP.

0
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Clive James

Verified
Wills, Trusts & Probate

Looking after my dads estate

Both the Lawyers that dealt with my dad's estate were wonderful. They guided my brother and I through a difficult experience, explaining things in a language we could understand, identifying options and generally making things much easier. I would highly recommend Crane and Staples.

Solicitors tagged in
this review

A representative from Crane & Staples LLP responded to this review

Thank you so much for your kind review. We are pleased to hear that our team were able to support you and your brother through what we know can be a difficult time. Providing clear guidance and making the process as straightforward as possible is very important to us. We really appreciate your recommendation and wish you and your family all the best.

0
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Derek Lovell

Verified
Wills, Trusts & Probate

Probate services

Very good service provided at reasonable costs. Kept well informed at all stages of probate with good communication at all times. Friendly professional service provided.

Solicitors tagged in
this review

A representative from Crane & Staples LLP responded to this review

Thank you for writing this kind review for Georgina and the team. We are pleased you were happy with the friendly, professional service provided. We look forward to working with you in the future.

0
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Other Reviews

Profile image of Anna

Anna

Anna

We made contact with Albert Green and Amy Tapping who were both magnificent - helping us navigate my older brother's mental health struggle. Albert assisted us with will-making; Lasting Power of Attorney; and a Legal Charge. He was absolutely professional, efficient and very kind to both my brother and me at a time when I was feeling overwhelmed. His professionalism allowed me to feel supported and confident. Amy Tapping navigated her way superbly through the selling of his flat - a complex, frustrating and awkward sale! She was so nice to deal with and her legal expertise ensured us of a good outcome. They both had to deal with Social Services along the way. My husband and I cannot thank them enough. We literally could not have managed without them. So grateful for their expertise. I will always use Crane & Staples.

0
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Profile image of Angela

Angela

Housing & Property

Angela

Amy is polite and friendly and very helpful. She has assisted with conveyance of both my late aunt’s house as well as my own sale and purchase

Solicitors tagged in
this review

Thank you for taking the time to write this lovely review for Amy. We are glad you found her polite, friendly and helpful. We look forward to working with you in the future.

0
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Scott

Wills, Trusts & Probate

Scott

I should’ve done this sooner so here it is - would like to say a BIG thank you to Mischa mckevitt who is dealing with my legal matters. She is extremely professional and capable whilst remaining friendly and approachable. Thanks mischa Scott H

Solicitors tagged in
this review

A representative from Crane & Staples LLP responded to this review

Thank you for leaving this wonderful review for Mischa McKevitt. We are so pleased that you were happy with the service provided. We will pass on your kind words to Mischa and the team.

0
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Denise

Housing & Property

Denise

We’ve used Crane & Staples for various things over the years and they’ve always been brilliant. Selling a house while grieving is never easy, but they made the whole process, from probate to sale, seamless and took so much stress off my shoulders. Always friendly, supportive, and professional, I wouldn’t go anywhere else. Thank you!

A representative from Crane & Staples LLP responded to this review

Thank you for taking the time to write this lovely review. We are so pleased that you found our team helpful during this difficult time and we wish you all the best for the future.

0
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Alison

Wills, Trusts & Probate

Alison

Crane & Staples have provided a very friendly and professional service during the probate and conveyancing process. I highly recommend them.

A representative from Crane & Staples LLP responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

0
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Reviews

4.9 /5 631 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Crane and Staples LLP

Clients praise the firm for expertise across conveyancing, LPAs, probate, estate administration, property sales, and divorce matters. Reviews highlight clear advice, thorough explanations, strong knowledge, efficiency, attention to detail, and prompt progress updates. The firm is also valued for its approachable, patient, caring and reassuring manner, with solicitors who communicate clearly, listen well and handle complex or sensitive matters with professionalism. Clients describe the service as reliable, supportive and highly effective, with good value and consistently excellent outcomes.

Professional service
Clear communication
Helpful support
Excellent advice
Quick responses
Patient approach
Knowledgeable team
Friendly manner
Attention to detail
Efficient service

ReviewSolicitors Review List

Profile image of Anna Cressey

Anna Cressey

Verified
Housing & Property

Amy Tapping and Albert Green

We made contact with Albert Green and Amy Tapping who were both magnificent - helping us navigate my older brother's mental health struggle. Albert assisted us with will-making; Lasting Power of Attorney; and a Legal Charge. He was absolutely professional, efficient and very kind to both my brother and me at a time when I was feeling overwhelmed. His professionalism allowed me to feel supported and confident. Amy Tapping navigated her way superbly through the selling of his flat - a complex, frustrating and awkward sale! She was so nice to deal with and her legal expertise ensured us of a good outcome. They both had to deal with Social Services along the way. My husband and I cannot thank them enough. We literally could not have managed without them. So grateful for their expertise. I will always use Crane & Staples.

Solicitors tagged in
this review

0
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Profile image of Anonymous

Anonymous

Verified
Housing & Property

Comveyancing

Fantastic professional service throughout

Legal experts tagged in
this review

A representative from Crane & Staples LLP responded to this review

Thank you for taking the time to leave this lovely review!

0
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Profile image of Elizabeth Neville

Elizabeth Neville

Verified
Wills, Trusts & Probate

LPA support from Elizabeth Rowlands

From our first contact with Crane &;Staples, we were impressed by the professionalism shown and the clarity of likely cost of setting up 4 LPAs. Our meetings with Elizabeth Rowlands were very successful. She explained the LPA process very thoroughly and then gave excellent support and advice which enabled a timely conclusion. Elizabeth has a very professional, efficient and pleasant manner which we found helpful and reassuring. We highly commend Elizabeth's services and would certainly use Crane & Staples again in the future.

Solicitors tagged in
this review

A representative from Crane & Staples LLP responded to this review

Thank you for your wonderful review. We're delighted to hear that Elizabeth Rowlands provided such clear guidance, professional support and reassurance throughout the LPA process. Your kind recommendation means a great deal to us, and we look forward to assisting you again in the future.

0
Collected on: ReviewSolicitor collection source logo
Profile image of John Collins

John Collins

Verified
Housing & Property

House purchase

Excellent service over a prolonged period

Legal experts tagged in
this review

A representative from Crane & Staples LLP responded to this review

Thank you so much for taking the time to leave a review. We are pleased that you were happy with the service. We look forward to working with you in the future!

0
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Profile image of Andy Smith

Andy Smith

Verified
Wills, Trusts & Probate

Susan

From the start of the process to the conclusion Eloise was amazing. So caring and made the journey easy to understand Brilliant work thank you.

Solicitors tagged in
this review

A representative from Crane & Staples LLP responded to this review

Thank you for your kind words. We're delighted to hear that Eloise made the process easy to understand and provided such a caring and supportive service throughout. Thank you for choosing Crane & Staples LLP.

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of Anna

Anna

Anna

We made contact with Albert Green and Amy Tapping who were both magnificent - helping us navigate my older brother's mental health struggle. Albert assisted us with will-making; Lasting Power of Attorney; and a Legal Charge. He was absolutely professional, efficient and very kind to both my brother and me at a time when I was feeling overwhelmed. His professionalism allowed me to feel supported and confident. Amy Tapping navigated her way superbly through the selling of his flat - a complex, frustrating and awkward sale! She was so nice to deal with and her legal expertise ensured us of a good outcome. They both had to deal with Social Services along the way. My husband and I cannot thank them enough. We literally could not have managed without them. So grateful for their expertise. I will always use Crane & Staples.

0
Collected on: Google collection source logo
Profile image of Stephen Wood

Stephen Wood

Commercial Property

Stephen

I had brilliant service from Crane & Staples from beginning to end. Sheryl provided knowledgeable and helpful support, from the initial introduction with all relevant information, to the end when facilitating signing of documents. Bonnie is very experienced and really helpful ensuring an amazing process and successful outcome. My usual solicitors were too busy to deal with this matter and referred me to C&S but have unwittingly lost a client! I have no need to go anywhere else for all my future legal assistance. Well done Crane & Staples, a brilliant all round practice.

Legal experts tagged in
this review

Thank you for your wonderful review! We are delighted to hear that you received such excellent service from Bonnie and Sheryl. Your kind words and recommendation mean so much to us, and we are grateful for the trust you have placed in Crane & Staples. We look forward to assisting you with any future legal matters.

0
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Christine Mandeville

Housing & Property

Christine

We had a fantastic experience with Mira, who helped us throughout the process of completing on our house. She was professional, knowledgeable and incredibly helpful from start to finish. Mira kept us informed at every stage, was always quick to respond to any questions we had and made what could have been a stressful process feel much more straightforward. We particularly appreciated how considerate and understanding she was of my mum’s additional needs. Mira took the time to communicate clearly and concisely, which made the whole process much easier and less overwhelming for us. Her attention to detail, patience and reassurance were hugely appreciated, especially as we got closer to completion. We’re so grateful for all of Mira’s hard work in helping us get everything over the line and would have no hesitation in recommending her to anyone looking for a professional, compassionate and reliable solicitor. Thank you so much, Mira! The Mandeville’s

Solicitors tagged in
this review

Thank you for your kind review. We're delighted to hear that Mira was able to support you throughout your house purchase and make the process as smooth and stress-free as possible. It’s especially pleasing to know that her clear communication, professionalism and understanding of your mum’s additional needs made such a positive difference. We’ll be sure to pass on your lovely feedback to Mira. Congratulations on your new home, and thank you for your recommendation.

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Profile image of Ann Hayden

Ann Hayden

Housing & Property

Ann

We are very pleased with the service we have received from Crane & Staples. Manish and his team kept us updated at all times and were very attentive to detail, responding to our questions quickly and satisfactorily. Our relationship with Crane & Staples goes back many years and we will continue to use them in the future and would recommend them to friends and family.

Solicitors tagged in
this review

Thank you for your kind review and for your continued trust in Crane & Staples. We are delighted to hear your positive feedback about Manish and the team, and we truly appreciate your recommendation. We look forward to working with you again in the future.

0
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Sukhminder Gill

Housing & Property

Sukhminder

Excellent and very efficient service from Kuldip Chima. I am very satisfied and Kuldip has dealt with 3 of my properties also will deal with more in the near future. I highly recommend Kuldip Chima and crane and Staples solicitors.

Solicitors tagged in
this review

Thank you for this lovely review for Kuldip Chima and the team. We are pleased you found the service efficient and we look forward to continuing to work with you!

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