Satchell Moran Solicitors Limited logo

Satchell Moran Solicitors Limited

4.8 | 58 Reviews 58 Reviews | Damages Recovery
1,181 Total Company Reviews info icon Damages Recovery | info icon 1,181 Total Company Reviews Damages Recovery | info icon 1,181 Total Company Reviews

658 Prescot Road, Old Swan, Liverpool, Merseyside, L13 5XE

Accepting new clients

658 Prescot Road, Old Swan, Liverpool, Merseyside, L13 5XE

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 626300

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Satchell Moran Solicitors Limited |

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Satchell Moran Solicitors Limited Review Scores & Client Satisfaction Overview

4.8
Excellent
95%+
Value for
Money
Value for money: 95%+
13% above
national average
95%
Success
Rate
Satisfied with outcome: 95%
13% above
national average
95%
Would
Recommend
Would recommend to friends and family: 95%
14% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.8/5

Accreditations

Satchell Moran Solicitors Limited are accredited by

Criminal Litigation accreditation awarded to Satchell Moran Solicitors Limited
The Law Society accreditation awarded to Satchell Moran Solicitors Limited
Chambers UK Leading Firm 2026 accreditation awarded to Satchell Moran Solicitors Limited

Description

Established in 2015, Satchell Moran Solicitors was founded by sister and brother, Paula Satchell and Terry Moran. Having gained over 40 years of combined experience in dealing, in the main with personal injury litigation, the duo decided to start a firm that meets with, not only the ever-changing business climate, but more importantly the ever-changing requests for legal assistance from their clients, both existing and new. In the initial stages, it was decided to integrate their business, with the changing legal climate, in tandem with the customers’ needs at the forefront. It was decided to employ legal experts in other areas of law and litigation, thus broadening our ability to assist our customers. This they believe has been achieved by recruiting a highly experienced, motivated team, who perform assiduously, with an acute understanding of managing our customer’s requirements in a diligent way. We have found that the ethos of the firm has been integral in providing our clients with positively extraordinary outcomes in concluding their legal business, which results, in not only a satisfied customer but customer retention. Our mission is to continue to provide high-quality legal advice and representation to our clients throughout the country, by maintaining a standard which is not only respected by its peers but more importantly by its ever-faithful clients.

Rankings by area of expertise

The rankings below show the areas of expertise that Satchell Moran Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Satchell Moran Solicitors Limited Review Scores & Client Satisfaction Overview

4.5
Excellent
90%
Value for
Money
Value for money: 90%
7% above
national average
88%
Success
Rate
Satisfied with outcome: 88%
6% above
national average
88%
Would
Recommend
Would recommend to friends and family: 88%
7% above
national average
Communication 4.5/5
Initial Impressions 4.5/5
Approachability 4.5/5
Documentation Accuracy 4.5/5
Legal Knowledge 4.5/5
Value for money 4.5/5

Accreditations

Satchell Moran Solicitors Limited are accredited by

Criminal Litigation accreditation awarded to Satchell Moran Solicitors Limited
The Law Society accreditation awarded to Satchell Moran Solicitors Limited
Chambers UK Leading Firm 2026 accreditation awarded to Satchell Moran Solicitors Limited

Description

Established in 2015, Satchell Moran Solicitors was founded by sister and brother, Paula Satchell and Terry Moran. Having gained over 40 years of combined experience in dealing, in the main with personal injury litigation, the duo decided to start a firm that meets with, not only the ever-changing business climate, but more importantly the ever-changing requests for legal assistance from their clients, both existing and new. In the initial stages, it was decided to integrate their business, with the changing legal climate, in tandem with the customers’ needs at the forefront. It was decided to employ legal experts in other areas of law and litigation, thus broadening our ability to assist our customers. This they believe has been achieved by recruiting a highly experienced, motivated team, who perform assiduously, with an acute understanding of managing our customer’s requirements in a diligent way. We have found that the ethos of the firm has been integral in providing our clients with positively extraordinary outcomes in concluding their legal business, which results, in not only a satisfied customer but customer retention. Our mission is to continue to provide high-quality legal advice and representation to our clients throughout the country, by maintaining a standard which is not only respected by its peers but more importantly by its ever-faithful clients.

Rankings by area of expertise

The rankings below show the areas of expertise that Satchell Moran Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Satchell Moran Solicitors Limited

Meet the team of Satchell Moran Solicitors Limited

Contact & Locations - Satchell Moran Solicitors Limited

Opening hours

Monday 08:30–17:00
Tuesday 08:30–17:00
Wednesday 08:30–17:00
Thursday 08:30–17:00
Friday 08:30–17:00
Saturday (Closed)
Sunday (Closed)

658 Prescot Road, Old Swan, Liverpool, Merseyside, L13 5XE

Reviews

4.8 /5 58 Reviews
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Rating

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Clients say

What clients say about Satchell Moran Solicitors Limited

Clients praise the firm for its expertise in housing disrepair, police claims, wrongful arrest, false imprisonment and compensation matters. Reviews highlight strong results, including successful settlements, prompt case progression and effective pursuit of repairs or damages. Clients value the firm’s clear communication, regular updates, professionalism, patience and supportive manner. Staff are often described as approachable, understanding, efficient and reassuring, with many noting they felt listened to, kept informed and well guided throughout stressful claims. Overall, the firm is seen as knowledgeable, thorough and client-focused.

Clear communication
Kept updated
Friendly staff
Professional service
Helpful team
Supportive approach
Quick resolution
Efficient handling
Excellent advice
Understanding solicitors

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified
Personal Injury

Excellent reliable

Everything went smooth the staff are helpful got my compensation a reasonable amount

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from Satchell Moran Solicitors Limited

Thank you for your feedback. We are pleased our team made the process straightforward and helped you reach a satisfactory outcome.

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Anonymous

Verified
Personal Injury

very good

managed my case well and was clear in communication. advised me well throughout my case

Solicitors tagged in
this review

from Satchell Moran Solicitors Limited

Thank you for your feedback. We’re pleased you found the communication clear and the advice helpful throughout your case.

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Rachel Miss Robinson

Verified
Personal Injury

Personal injury claim

Georgina was professional, supportive and gave excellent counsel throughout. I would highly recommend her and the use of Satchell Moran.

Solicitors tagged in
this review

from Satchell Moran Solicitors Limited

We appreciate you taking the time to share your experience. Georgina will be pleased to know that her professional approach and support made a positive difference.

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Adriana Miss Nicholas

Verified

Compensation case

I give SATCHELL MORAN Solicitors 5 star. They handled my damages and injury compensation claim brilliantly. The team was professional,supportive, and kept me updated every step of the way. Everything turned out really well thanks to their hard work. Highly recommend.

Solicitors tagged in
this review

from Satchell Moran Solicitors Limited

Thank you for your review, Adriana! We are delighted to hear that our team handled your injury claim so brilliantly, keeping you updated and supported throughout. We truly appreciate your 5-star rating and high recommendation, and we wish you all the best!

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Joseph Mr Duff

Verified
Actions against the police

Smooth, professional and highly recommendable

Daniel was brilliant from start to finish. He was very communicative and kept me up to date with everything. I’d highly recommend Daniel as well as Satchell Moran as all the staff where great at helping me with my claim

Legal experts tagged in
this review

from Satchell Moran Solicitors Limited

Thank you so much for your brilliant review, Joseph! We are absolutely delighted to hear that Daniel was exceptional from start to finish. It is also wonderful to hear that the rest of the team at Satchell Moran provided such great support throughout your journey. We wish you all the very best moving forward!

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Other Reviews

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Shaun Charles

Shaun

I can’t thank Satchell Moran Solicitors, and particularly Rebecca Roscoe, enough for the help and support they provided throughout my dad’s claim. From the beginning, Rebecca was professional, approachable and kept me informed throughout the whole process. She took the time to explain everything clearly, dealt with the other side on our behalf and made what could have been a very stressful situation much easier to manage. The matter was eventually settled for £X,XXX, and Rebecca handled everything professionally right through to the final settlement and closure of the file.

Thank you for your kind review. We're delighted Rebecca was able to support you throughout your dad's claim and keep the process as straightforward and stress-free as possible. We'll be sure to pass on your comments to her. Thank you for choosing Satchell Moran Solicitors, and we wish you and your family all the best.

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Daniel Doyle

Daniel

Julia and team are brilliant… never did I expect the settlement to proceed so fast.what an amazing job they’ve done for me exceeding the amount I expected by substantial amount. thank you so much great work I will definitely advise anyone to use satchell Moran.

from Satchell Moran Solicitors Limited

Thank you for the wonderful feedback, Daniel! We are incredibly proud of Julia and the team for securing such a great result for you so quickly. Your recommendation means the world to us, and we appreciate you taking the time to share your experience.

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Mark Douglas

Mark

I've used theses solicitor's and they helped me with my case and also got me a payout thanks to the team and Vicki cheers

from Satchell Moran Solicitors Limited

Dear Mark. Thank you for your kind feedback. We’re pleased to hear the team, including Vicki, was able to support you with your case and help achieve a successful outcome and payout.

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Vikkie Westcott

Vikkie

I have to say these helped me through the whole process from start to finish, any updates were emailed over. They checked in on me to make sure my repairs were being carried out and fully succeeded in my case. I have to personally thank Amber McGee and Lois Williams absolute amazing people dedicated and thorough. Made me feel at ease with my situation and whole case thank you all

from Satchell Moran Solicitors Limited

Hi Vikkie. Thank you for your kind feedback. We’re really pleased to hear that our team supported you throughout your case from start to finish, and that you felt kept up to date and reassured along the way. It’s great to know the regular updates and check-ins made a positive difference. We’re glad we could help you achieve a successful outcome, and thank you again for taking the time to leave your review.

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Anita Edwards

Anita

I cannot comprehend or put in to context how Satchell Moran Solicitors have dealt with my repair, within a few months reporting this matter I am astonished to know works will take place in my property in a matter off weeks. I was kept informed and updated with all correspondence going forward with very professional persons. My claim was successful and I'm impressed with the settlement. It's very difficult and frustrating choosing the right Solicitors when your overlooked by your landlord in regards to ongoing repairs however just make contact and judge for yourself let Sattchell Moran Solicitors take care off your repairs I promise you will not be disappointed.

Thank you so much for your kind words and for sharing your experience. We’re delighted to hear that you felt supported and well-informed throughout your case, and that you were pleased with the outcome. It was our pleasure to assist you, and we truly appreciate your recommendation. If you ever need anything in the future, we’re always here to help.

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Reviews

4.5 /5 1181 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Satchell Moran Solicitors Limited

Clients praise the firm for its expertise in housing disrepair, police claims, wrongful arrest, false imprisonment and compensation matters. Reviews highlight strong results, including successful settlements, prompt case progression and effective pursuit of repairs or damages. Clients value the firm’s clear communication, regular updates, professionalism, patience and supportive manner. Staff are often described as approachable, understanding, efficient and reassuring, with many noting they felt listened to, kept informed and well guided throughout stressful claims. Overall, the firm is seen as knowledgeable, thorough and client-focused.

Clear communication
Kept updated
Friendly staff
Professional service
Helpful team
Supportive approach
Quick resolution
Efficient handling
Excellent advice
Understanding solicitors

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified
Actions against the police

Successful claim against the police

Erin dealt with my claim professionally and informed me every step of the way. Thank you for your help in dealing with my injustice!

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Mohammed Mr Hanif

Verified
Actions against the police

Compensation from West Midlands Police force

Excellent, polite and considerate staff. They take time out to listen to you and also explain everything in detail, includingthe breakdownof cost.. Will definitely used them again

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Keith Mr Delaney

Verified
Actions against the police

Absolutely outstanding service

Absolutely brilliant service went above and beyond for me thanks again for all the great work and support

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Gerard Mr Mcblain

Verified
Actions against the police

My claim wrongful arrest

Although your firm were professional and gained my compensation, I don't agree with having to pay a quarter of my small claim money to Satchel Moran. Your firm is paid by the police who the claim was made against. To take £125.00 from £500.00 is a lot. It should be zero or 10% on such a small claim result.

from Satchell Moran Solicitors Limited

Thank you for your feedback. We’re pleased your claim was successful, but understand your concerns about the fee in relation to the compensation received. We take your comments seriously and would welcome the opportunity to discuss this with you directly.

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Aftab Mr Ahmed

Verified
Clinical Negligence

Excellent

Very excellent and very happy with the outcome and results thank u so much

Solicitors tagged in
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from Satchell Moran Solicitors Limited

We’re delighted you’re happy with the outcome, Aftab. Thank you for taking the time to share your feedback.

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Other Reviews

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Marcus 2020

Marcus

Further review incoming

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Giles Mortimer

Giles

Avoid Ellie here like the plague, Gready tin pot law firm. Abusive phone calls from their staff will be on youtube soon ,Disgusting company on the polices side at every stage only intersted in getting x amount with minimum effort, this company would never value my claim from the start, they will then blackmail you on the basis of not proceeding to accept the first amount they say, and will only instruct barristers on an amount they say of close region of, there is no negotiotion, they will reject any legitimate complaint, they might then drop aspects of your case like they did with me, jusy because the police tampered with evidence and did not write things down, such as human rights breaches, in my case sussex police refused to write down that i asked for medical attention. They did not provode any cell footage or intercom recording to prove my version of events, they then bought me a rail ticket to get to the hospital , this is all recorded the interaction in this video proves they had prior knowledge, they will then drop human rights aspects of your case at a late stage, and then keep other easy aspects on a retainer so they still get money, you are literally stuck with them, they will then tell you to find other solicitor to do wjat they nevet did, then they get paid at the end of it anyway. In my case they never sent me for the medical appointments promised in tye original letter, and they also never wrote to my doctors despite taking down their information. On one accasion the receptionist became extreemly abrupt and when i recorded the call she said im not allowed, I will be uploading this to youtube. I was also accused of dishonesty regarding handcuff injuries, despite medical appointments for nerve damage, numbness and x rays and soft tissue damage appointments. None of this was seen by this company. The amount of compensation is supposed to reflect suffering and all damages, none of my medical files were ever looked at. If you use them you will have no choice but to accept the low amount they say, or be left with nothing and possible be threatened with cost. I will be creating a video on youtube that has all their emails and phone recording to show the whole rotten experiance I look forward to your narsarsitic passive aggresive responce. I will not be removing this so dont even ask.

from Satchell Moran Solicitors Limited

We’re sorry to read about your concerns and understand how frustrating this experience has been for you, Giles. We take complaints about communication and case handling seriously. We would welcome the opportunity to review the specific issues you have raised through our formal complaints process.

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Profile image of Paddy James

Paddy James

Paddy

Fantastic,I got a payout and and apology from the police,cannot reccomend these guys enough

from Satchell Moran Solicitors Limited

Thank you for sharing your experience, Paddy. We are delighted to hear that you achieved a positive outcome and received an apology. Your recommendation is greatly appreciated, and we wish you all the best moving forward.

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Profile image of Lotus Flower

Lotus Flower

Lotus

I suspect this is not a genuine company, they are acting suspciously. I tried to contact them for a claim, by email. They do not respond by email, their phone number is disconnected, they only reply by whatsapp and that number is also invalid. Something very wrong here. Google search will not accept the edit of incorrect number. DONT USE

We are unable to identify you or that you have made any enquiry with us. We are a firm regulated by the SRA (626300) and our displayed phone number from Google Search and our website is, 0151 268 8282 which remains active. If you have found any different information/via AI then please provide this to info@satchellmoransolicitors.com so we can investigate.

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Profile image of sharon saz brady

sharon saz brady

sharon

Do not contact these people you get scam calls forever afterwards. Scammers.

We are only able to contact people who have made an enquiry with us. When an enquiry is made, we make every effort to contact that person to try and provide assistance. If the person fails to respond or advise us they no longer require help, then we would not be aware that additional attempts to make contact are not required. We do not agree that we are in anyway "scammers" or making scam calls simply by trying to assist following an enquiry you have made to us.

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