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Satchell Moran Solicitors Limited

4.7 | 70 Reviews 70 Reviews | Objects Causing Injuries
965 Total Company Reviews info icon Objects Causing Injuries | info icon 965 Total Company Reviews Objects Causing Injuries | info icon 965 Total Company Reviews

658 Prescot Road, Old Swan, Liverpool, Merseyside, L13 5XE

Accepting new clients

658 Prescot Road, Old Swan, Liverpool, Merseyside, L13 5XE

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 626300

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Satchell Moran Solicitors Limited |

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Satchell Moran Solicitors Limited Review Scores & Client Satisfaction Overview

4.7
Excellent
93%
Value for
Money
91%
Success
Rate
91%
Would
Recommend
Communication 4.7/5
Initial Impressions 4.7/5
Approachability 4.7/5
Documentation Accuracy 4.6/5
Legal Knowledge 4.6/5
Value for money 4.7/5

Accreditations

Satchell Moran Solicitors Limited are accredited by

Criminal Litigation accreditation awarded to Satchell Moran Solicitors Limited
Lexcel - excellence in legal practice management and client care accreditation awarded to Satchell Moran Solicitors Limited
The Law Society accreditation awarded to Satchell Moran Solicitors Limited

Description

Established in 2015, Satchell Moran Solicitors was founded by sister and brother, Paula Satchell and Terry Moran. Having gained over 40 years of combined experience in dealing, in the main with personal injury litigation, the duo decided to start a firm that meets with, not only the ever-changing business climate, but more importantly the ever-changing requests for legal assistance from their clients, both existing and new. In the initial stages, it was decided to integrate their business, with the changing legal climate, in tandem with the customers’ needs at the forefront. It was decided to employ legal experts in other areas of law and litigation, thus broadening our ability to assist our customers. This they believe has been achieved by recruiting a highly experienced, motivated team, who perform assiduously, with an acute understanding of managing our customer’s requirements in a diligent way. We have found that the ethos of the firm has been integral in providing our clients with positively extraordinary outcomes in concluding their legal business, which results, in not only a satisfied customer but customer retention. Our mission is to continue to provide high-quality legal advice and representation to our clients throughout the country, by maintaining a standard which is not only respected by its peers but more importantly by its ever-faithful clients.

Rankings by area of expertise

The rankings below show the areas of expertise that Satchell Moran Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Satchell Moran Solicitors Limited Review Scores & Client Satisfaction Overview

4.6
Excellent
91%
Value for
Money
8% above
national average
90%
Success
Rate
8% above
national average
90%
Would
Recommend
9% above
national average
Communication 4.5/5
Initial Impressions 4.5/5
Approachability 4.5/5
Documentation Accuracy 4.5/5
Legal Knowledge 4.5/5
Value for money 4.5/5

Accreditations

Satchell Moran Solicitors Limited are accredited by

Criminal Litigation accreditation awarded to Satchell Moran Solicitors Limited
Lexcel - excellence in legal practice management and client care accreditation awarded to Satchell Moran Solicitors Limited
The Law Society accreditation awarded to Satchell Moran Solicitors Limited

Description

Established in 2015, Satchell Moran Solicitors was founded by sister and brother, Paula Satchell and Terry Moran. Having gained over 40 years of combined experience in dealing, in the main with personal injury litigation, the duo decided to start a firm that meets with, not only the ever-changing business climate, but more importantly the ever-changing requests for legal assistance from their clients, both existing and new. In the initial stages, it was decided to integrate their business, with the changing legal climate, in tandem with the customers’ needs at the forefront. It was decided to employ legal experts in other areas of law and litigation, thus broadening our ability to assist our customers. This they believe has been achieved by recruiting a highly experienced, motivated team, who perform assiduously, with an acute understanding of managing our customer’s requirements in a diligent way. We have found that the ethos of the firm has been integral in providing our clients with positively extraordinary outcomes in concluding their legal business, which results, in not only a satisfied customer but customer retention. Our mission is to continue to provide high-quality legal advice and representation to our clients throughout the country, by maintaining a standard which is not only respected by its peers but more importantly by its ever-faithful clients.

Rankings by area of expertise

The rankings below show the areas of expertise that Satchell Moran Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Satchell Moran Solicitors Limited

Meet the team of Satchell Moran Solicitors Limited

Contact & Locations - Satchell Moran Solicitors Limited

Opening hours

Monday 08:30–17:00
Tuesday 08:30–17:00
Wednesday 08:30–17:00
Thursday 08:30–17:00
Friday 08:30–17:00
Saturday (Closed)
Sunday (Closed)

658 Prescot Road, Old Swan, Liverpool, Merseyside, L13 5XE

Reviews

4.7 /5 70 Reviews
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Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Satchell Moran Solicitors Limited

The firm specialises in housing disrepair, police/false arrest and public liability claims, securing compensation, repairs and out‑of‑court settlements. Clients praise strong legal expertise, rapid action and thorough case management, often achieving quick, tangible results. Valued soft skills include clear communication, professionalism, patience, empathy and responsiveness; clients feel supported, kept informed and treated with respect throughout stressful processes. The team is described as dedicated, approachable and hardworking, willing to pursue complex cases and shoulder financial risk on clients’ behalf.

Excellent communication
Professional staff
Quick results
Supportive team
Kept informed
Compassionate service
Successful outcomes
Highly recommended
Knowledgeable solicitors
Went extra-mile

ReviewSolicitors Review List

Profile image of Oyebola Mr Balogun

Oyebola Mr Balogun

Verified

Professional

My experience with this law firm was marked by professionalism, compassion, and integrity. They handled my compensation case with the police force efficiently and with great care. Highly recommended excellent work.

Legal experts tagged in
this review

from Satchell Moran Solicitors Limited

Dear Oyebola, Thank you for your feedback and recommendation . We’re delighted to hear that you experienced such professionalism, compassion and integrity throughout your case, and that it was handled efficiently and with care.

0
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Profile image of Paul Mr Danvers

Paul Mr Danvers

Verified

Compensation

Very helpful and professional . Kept me informed about the process and gave great advice

from Satchell Moran Solicitors Limited

Thank you! We are pleased that our professional advice and consistent communication kept you well-informed throughout your claim. We will pass your thanks on to the team.

0
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Profile image of Paul Mr Scott

Paul Mr Scott

Verified

we won

Great team, kept me updated and we won the case, would highly recommend these solicitors, thank you.

Solicitors tagged in
this review

from Satchell Moran Solicitors Limited

Thank you for your positive review, Paul. We're glad you were kept updated throughout the process, and we appreciate your recommendation.

0
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Profile image of Mark Mr Woodrow

Mark Mr Woodrow

Verified

Excellent Solicitor

Everything was so easy & I was kept up to date regularly & I received my compensation very quickly. Thank you so much.

Solicitors tagged in
this review

from Satchell Moran Solicitors Limited

Thank you so much for your kind words. We are thrilled to hear that the process was easy for you and that you received your compensation quickly. Providing regular updates and efficient service is what we strive for, and we’re glad we could deliver that for you.

0
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Profile image of Anonymous

Anonymous

Verified
Consumer

Don’t hesitate use this firm

I have hidden wounds, which was completely understood by Connor who made me feel included and was very sympathetic with my claim and condition,

Solicitors tagged in
this review

from Satchell Moran Solicitors Limited

Thank you for your kind review. We're pleased Connor and the team were able to understand your hidden wounds, make you feel included and handle your claim with sympathy and care.

0
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Other Reviews

Profile image of Giles Mortimer

Giles Mortimer

Giles

Disgusting company on the polices side at every stage only intersted in getting x amount with minimum effort, this company would never value my claim from the start, they will then blackmail you on the basis of not proceeding to accept the first amount they say, and will only instruct barristers on an amount they say of close region of, there is no negotiotion, they will reject any legitimate complaint, they might then drop aspects of your case like they did with me, jusy because the police tampered with evidence and did not write things down, such as human rights breaches, in my case sussex police refused to write down that i asked for medical attention. They did not provode any cell footage or intercom recording to prove my version of events, they then bought me a rail ticket to get to the hospital , this is all recorded the interaction in this video proves they had prior knowledge, they will then drop human rights aspects of your case at a late stage, and then keep other easy aspects on a retainer so they still get money, you are literally stuck with them, they will then tell you to find other solicitor to do wjat they nevet did, then they get paid at the end of it anyway. In my case they never sent me for the medical appointments promised in tye original letter, and they also never wrote to my doctors despite taking down their information. On one accasion the receptionist became extreemly abrupt and when i recorded the call she said im not allowed, I will be uploading this to youtube. I was also accused of dishonesty regarding handcuff injuries, despite medical appointments for nerve damage, numbness and x rays and soft tissue damage appointments. None of this was seen by this company. The amount of compensation is supposed to reflect suffering and all damages, none of my medical files were ever looked at. If you use them you will have no choice but to accept the low amount they say, or be left with nothing and possible be threatened with cost. I will be creating a video on youtube that has all their emails and phone recording to show the whole rotten experiance I look forward to your narsarsitic passive aggresive responce. I will not be removing this so dont even ask.

We are sorry you feel this way. We do not agree with your comments. During the course of acting for you, we provided advice based on the evidence and our professional obligations, and made every effort to assist. As your comments relate to confidential matters, we cannot respond in detail. It is clear there has been a misunderstanding of our advice, and your unreasonable demands made it impossible to act in accordance with your instructions. We wish you all the best for the future.

0
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Profile image of A A

A A

A client

Satchell Moran Solicitors have been nothing short of excellent. They guided me through the entire housing disrepair process from start to finish, acted extremely quickly, held my landlord to account, and successfully secured an out-of-court settlement while ensuring the necessary repairs were carried out. A special thank you to Hannah, Megan, Katie, Louise, Gavin, Donna, Georgina, Shannon, Carole, and Doloresz, who were absolutely exceptional throughout the process. Their professionalism, communication, dedication, and support made a difficult and stressful situation much easier to navigate. One thing I would ask people to bear in mind when considering this firm is the level of work involved in these cases. Throughout my entire claim, I did not pay a penny upfront. A barrister was instructed in my case, multiple in-house solicitors worked on the matter, and a property surveyor was also involved. In my situation, the firm initially funded all of these costs. Yes, they take a percentage from any compensation awarded and an After the Event (ATE) insurance premium may apply. However, these cases can be lengthy and complex, and it is important to appreciate the amount of work, expertise, and financial risk the firm undertakes on behalf of its clients. Most importantly, they listened to my concerns, kept me informed, and treated me with consideration and respect throughout what was a very stressful ordeal. I am genuinely grateful for the support I received and would not hesitate to return to Satchell Moran Solicitors should I ever experience further problems with a landlord in the future. I would highly recommend them to anyone pursuing a housing disrepair claim.

Thank you for your wonderful review and for sharing your experience. We are delighted that we could support you throughout your housing disrepair claim and achieve a positive outcome. Your kind words about our team are greatly appreciated and will be passed on to everyone involved. It was a pleasure assisting you, and we are grateful for your recommendation.

0
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Profile image of Mark Douglas

Mark Douglas

Mark

I've used theses solicitor's and they helped me with my case and also got me a payout thanks to the team and Vicki cheers

from Satchell Moran Solicitors Limited

Dear Mark. Thank you for your kind feedback. We’re pleased to hear the team, including Vicki, was able to support you with your case and help achieve a successful outcome and payout.

0
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Profile image of Kirsty Dawson

Kirsty Dawson

Kirsty

Utter rubbish firm. We went to them regarding my local council. At first the solicitors were great calling us sending over paper work ect..but when they messed up so we missed out on compensation. We wasn't told this i had to personally keep calling and emailing for updates. AVOID THIS SOLICITORS. Now have been told they have dropped the case as its getting exspensive. I wouldn't trust these solicitors with a flea.

from Satchell Moran Solicitors Limited

Dear Kristy. We're sorry to hear that you feel you had a negative experience with our firm. If you'd like to discuss this further, please contact us directly.

0
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Profile image of Germaine Smith

Germaine Smith

Germaine

Just want to say thank'u to Luke from SatchellMoranSolicitors for the great work hes has done very quickly and effectively and i will be defiantly recommending them to my friends and family.

from Satchell Moran Solicitors Limited

Dear Germaine, Thank you for your feedback and recommendation. We’re delighted to hear that our team provided quick and effective support.

0
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Reviews

4.6 /5 965 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Satchell Moran Solicitors Limited

The firm specialises in housing disrepair, police/false arrest and public liability claims, securing compensation, repairs and out‑of‑court settlements. Clients praise strong legal expertise, rapid action and thorough case management, often achieving quick, tangible results. Valued soft skills include clear communication, professionalism, patience, empathy and responsiveness; clients feel supported, kept informed and treated with respect throughout stressful processes. The team is described as dedicated, approachable and hardworking, willing to pursue complex cases and shoulder financial risk on clients’ behalf.

Excellent communication
Professional staff
Quick results
Supportive team
Kept informed
Compassionate service
Successful outcomes
Highly recommended
Knowledgeable solicitors
Went extra-mile

ReviewSolicitors Review List

Profile image of Mr Jason  Booth

Mr Jason Booth

Verified
Actions against the police

Excellent start to finish!!!

Amazing solicitors was a joy to work with from start to finish, we had some complications arise and was updated every step of the way. Luke prendergast was very professional and again a joy to work with will highly recommend this company!!.

0
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Profile image of Anonymous

Anonymous

Verified
Actions against the police

Very pleased

From the start very professional an helpful, kept me up to date the whole time an got me the result I'd hoped for. Would happily recommend an id contact them again in a heartbeat, if I needed a solicitor 5 star service thanks

Legal experts tagged in
this review

from Satchell Moran Solicitors Limited

Thank you for your positive feedback. We’re pleased to hear that Lauren provided a professional and helpful service throughout your matter and kept you well informed, and that you achieved the outcome you were hoping for.

0
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Profile image of Jennifer Dalton

Jennifer Dalton

Verified

Excellent service

They were absolutley brilliant I'm using them again . Highley recommended

Solicitors tagged in
this review

from Satchell Moran Solicitors Limited

Thank you for your review. We are delighted to hear that you had such a positive experience with our team. We truly appreciate your recommendation.

0
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Profile image of Patrick Mr Sutton

Patrick Mr Sutton

Verified
Criminal Law

Police False Arrest

Police used excessive force and caused injury to my face when arresting me at my house when i refused them entry. They then unarrested me after causing severe discomfort with the cuffs.

from Satchell Moran Solicitors Limited

Thank you for taking the time to share your experience, though we are deeply concerned to hear about the injuries and distress you experienced during this incident. Thank you again for reaching out, and we wish you all the best for the future.

0
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Profile image of Anonymous

Anonymous

Verified

Amazing

Really good communication, friendly and made things clear

Legal experts tagged in
this review

from Satchell Moran Solicitors Limited

Thank you for taking the time to share your feedback with us. We are delighted to hear that you experienced really good communication and a friendly service from our team. We know that legal matters can sometimes feel overwhelming, so making things as clear and straightforward as possible for our clients is always a top priority for us. Thank you for choosing our firm, and please do not hesitate to reach out if we can ever assist you again in the future.

0
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Other Reviews

Profile image of Giles Mortimer

Giles Mortimer

Giles

Disgusting company on the polices side at every stage only intersted in getting x amount with minimum effort, this company would never value my claim from the start, they will then blackmail you on the basis of not proceeding to accept the first amount they say, and will only instruct barristers on an amount they say of close region of, there is no negotiotion, they will reject any legitimate complaint, they might then drop aspects of your case like they did with me, jusy because the police tampered with evidence and did not write things down, such as human rights breaches, in my case sussex police refused to write down that i asked for medical attention. They did not provode any cell footage or intercom recording to prove my version of events, they then bought me a rail ticket to get to the hospital , this is all recorded the interaction in this video proves they had prior knowledge, they will then drop human rights aspects of your case at a late stage, and then keep other easy aspects on a retainer so they still get money, you are literally stuck with them, they will then tell you to find other solicitor to do wjat they nevet did, then they get paid at the end of it anyway. In my case they never sent me for the medical appointments promised in tye original letter, and they also never wrote to my doctors despite taking down their information. On one accasion the receptionist became extreemly abrupt and when i recorded the call she said im not allowed, I will be uploading this to youtube. I was also accused of dishonesty regarding handcuff injuries, despite medical appointments for nerve damage, numbness and x rays and soft tissue damage appointments. None of this was seen by this company. The amount of compensation is supposed to reflect suffering and all damages, none of my medical files were ever looked at. If you use them you will have no choice but to accept the low amount they say, or be left with nothing and possible be threatened with cost. I will be creating a video on youtube that has all their emails and phone recording to show the whole rotten experiance I look forward to your narsarsitic passive aggresive responce. I will not be removing this so dont even ask.

We are sorry you feel this way. We do not agree with your comments. During the course of acting for you, we provided advice based on the evidence and our professional obligations, and made every effort to assist. As your comments relate to confidential matters, we cannot respond in detail. It is clear there has been a misunderstanding of our advice, and your unreasonable demands made it impossible to act in accordance with your instructions. We wish you all the best for the future.

0
Collected on: Google collection source logo
Profile image of Luca Malagigi

Luca Malagigi

Luca

My experience with Satchell Moran Solicitors has been very positive, in particular with Stephen and Louise. They accepted my disrepair claim again the landlord, were very patient with me explaining the whole process and replying to my questions, and in less than 4 months I got my compensation and the landlord is taking actions to fix the problem after waiting for over 2 years.

Thank you for your kind review. We're delighted to hear that Stephen and Louise provided you with excellent support throughout your claim and that a positive outcome was achieved. We appreciate your trust in us and wish you all the best for the future.

0
Collected on: Google collection source logo
Profile image of A A

A A

A client

Satchell Moran Solicitors have been nothing short of excellent. They guided me through the entire housing disrepair process from start to finish, acted extremely quickly, held my landlord to account, and successfully secured an out-of-court settlement while ensuring the necessary repairs were carried out. A special thank you to Hannah, Megan, Katie, Louise, Gavin, Donna, Georgina, Shannon, Carole, and Doloresz, who were absolutely exceptional throughout the process. Their professionalism, communication, dedication, and support made a difficult and stressful situation much easier to navigate. One thing I would ask people to bear in mind when considering this firm is the level of work involved in these cases. Throughout my entire claim, I did not pay a penny upfront. A barrister was instructed in my case, multiple in-house solicitors worked on the matter, and a property surveyor was also involved. In my situation, the firm initially funded all of these costs. Yes, they take a percentage from any compensation awarded and an After the Event (ATE) insurance premium may apply. However, these cases can be lengthy and complex, and it is important to appreciate the amount of work, expertise, and financial risk the firm undertakes on behalf of its clients. Most importantly, they listened to my concerns, kept me informed, and treated me with consideration and respect throughout what was a very stressful ordeal. I am genuinely grateful for the support I received and would not hesitate to return to Satchell Moran Solicitors should I ever experience further problems with a landlord in the future. I would highly recommend them to anyone pursuing a housing disrepair claim.

Thank you for your wonderful review and for sharing your experience. We are delighted that we could support you throughout your housing disrepair claim and achieve a positive outcome. Your kind words about our team are greatly appreciated and will be passed on to everyone involved. It was a pleasure assisting you, and we are grateful for your recommendation.

0
Collected on: Google collection source logo
Profile image of JonBon Anchovi

JonBon Anchovi

JonBon

Dreadful company. Tried to get advice on ongoing police harassment situation. Was pestered by this company by phone and email until I could return the call. Trying to explain my situation but wasn't able to get past the arrest part. Lady on the phone didn't listen or give me opportunity to explain and became very rude and dismissive. This company doesn't care about people. Its only aim is to see if they can make a fast profit. If they decide in a 5 minutes call that you are no use to them they become rude and arrogant. Very unprofessional. These are ambulance chasing cowboys. If you have a real legit complaint, seek out a reputable professional solicitor. Not these clowns.

Unfortunately we cannot take on every client we speak to. We are sorry you feel like you were not listened to, that is never our intention. We wish you luck with obtaining legal advice elsewhere.

0
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Profile image of Holly Dorman

Holly Dorman

Holly

Wonderful team who worked swiftly and effectively. They were also extremely helpful in explaining everything that was happening at all times.

from Satchell Moran Solicitors Limited

Thank you for your kind feedback, Holly. We’re delighted to hear the team worked swiftly and effectively, and that they were able to clearly explain each stage of the process to you.

0
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