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Hansells

4.9 | 24 Reviews 24 Reviews | Child Law
879 Total Company Reviews info icon Child Law | info icon 879 Total Company Reviews Child Law | info icon 879 Total Company Reviews

Cambridge House, 26 Tombland, Norwich, Norfolk, NR3 1RE

Accepting new clients

Cambridge House, 26 Tombland, Norwich, Norfolk, NR3 1RE

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 805794

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Hansells |
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Hansells Review Scores & Client Satisfaction Overview

4.9
Excellent
92%
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.6/5

Accreditations

Hansells are accredited by

Personal Injury accreditation awarded to Hansells
Clinical Negligence accreditation awarded to Hansells
Family Law accreditation awarded to Hansells

Description

Hansells Solicitors offer legal solutions to personal and corporate clients in Norfolk, across the UK and overseas.

Rankings by area of expertise

The rankings below show the areas of expertise that Hansells offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Hansells Review Scores & Client Satisfaction Overview

4.8
Excellent
92%
Value for
Money
9% above
national average
95%+
Success
Rate
16% above
national average
95%+
Would
Recommend
17% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.6/5

Accreditations

Hansells are accredited by

Personal Injury accreditation awarded to Hansells
Clinical Negligence accreditation awarded to Hansells
Family Law accreditation awarded to Hansells

Description

Hansells Solicitors offer legal solutions to personal and corporate clients in Norfolk, across the UK and overseas.

Rankings by area of expertise

The rankings below show the areas of expertise that Hansells offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Pinned Reviews

Profile image of Betty Rathbone

Betty Rathbone

Verified
Wills, Trusts & Probate

Ecpected and got good service

"I have over 50 years of good relationships with Hansells staff, Good teamwork is a key strength"

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Meet the team of Hansells

Meet the team of Hansells

Contact & Locations - Hansells

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00 (Open)
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

Cambridge House, 26 Tombland, Norwich, Norfolk, NR3 1RE

Reviews

4.9 /5 24 Reviews
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Clients say

What clients say about Hansells

The firm specialises in wills, probate, LPAs, property transactions, litigation and personal injury, offering clear fixed-fee arrangements and strong legal knowledge. Clients praise timely, professional and efficient case handling, practical straightforward advice and successful outcomes. Valued soft skills include approachability, empathy, clear communication, patience, reassurance and responsiveness; staff are described as friendly, calm, trustworthy and supportive, making complex or stressful matters simple and reassuring.

friendly
professional
efficient
clear advice
great knowledge
approachable
easy to understand
good communication
value for money
reliable support

ReviewSolicitors Review List

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Paul Greener

Verified
Wills, Trusts & Probate

Straightforward no fuss service

I have always found Hansells Solicitors to be friendly and approachable. The process was explained bit by bit and my questions were always answered. I was able to speak to someone in person and a timely response to phone calls.

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Mr K Gibbs

Verified

P of A

A professional, first class service from a knowledgeable solicitor.

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Anonymous

Verified

Conveyancing

Good professional advice on some tricky, potentially challenging issues

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Beverley Murray-Wood

Verified
Housing & Property

Brilliant Service

Solicitor dealt with the matter extremely efficiently and in very good time. Was empathetic and helpful and I felt he understood the situation not only in legal terms but in human terms. The whole process was painless. Would highly recommend.

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Anonymous

Verified
Wills, Trusts & Probate

Craig Gosling at Hansells Solicitors

We could not have asked for better support than we received from Craig Gosling. From start to finish he was professional compassionate and extremely thorough. He explained everything clearly and kept us informed throughout. His kindness and attention to detail was outstanding. We are truly grateful and would not hesitate to recommend him to others.

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Other Reviews

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Mags

Family Law

Mags

Having used Neil Stubbs, for a Family Law matter, l highly recommend this Solicitor, Neil, works very fast, he always responds to any query quickly, he kept us informed, explained everything about the Court, and showed great empathy and understanding, we would highly recommend Neil Stubbs

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Reviews

4.8 /5 879 Reviews
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Star rating
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Rating

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Clients say

What clients say about Hansells

The firm specialises in wills, probate, LPAs, property transactions, litigation and personal injury, offering clear fixed-fee arrangements and strong legal knowledge. Clients praise timely, professional and efficient case handling, practical straightforward advice and successful outcomes. Valued soft skills include approachability, empathy, clear communication, patience, reassurance and responsiveness; staff are described as friendly, calm, trustworthy and supportive, making complex or stressful matters simple and reassuring.

friendly
professional
efficient
clear advice
great knowledge
approachable
easy to understand
good communication
value for money
reliable support

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified
Wills, Trusts & Probate

Estate suppot

Lauren Cotton has provided great support, advice and guidance to the Executors in dealing with a difficult estate. We would recommend her to anyone.

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A representative from Hansells responded to this review

Thank you for your kind words. We greatly appreciate your feedback and are delighted to hear that Lauren was able to provide the support, advice and guidance needed during what we understand was a difficult estate administration. Your recommendation means a great deal to Lauren and the team. Thank you for taking the time to share your experience.

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Paula

Dispute Resolution

S21 preparation and processing regarding 1,Adey Close, Aylsham.

Harriet has successfully prepared and processed the S21 notice with skill full contact with both landlord and tenant. As a result all communications were agreeable and pleasant experiences. Therefore, a potentially stressful situation was carefully monitored by Harriet resulting in a successful outcome. Thank you for being available at all times with the help,reassurance and guidance that was needed.

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A representative from Hansells responded to this review

Thank you for your wonderful feedback. We are delighted to hear that Harriet handled the Section 21 process with professionalism, care and excellent communication throughout. Managing a potentially stressful situation in a calm and supportive way is something we strive for, and we’re pleased that Harriet’s guidance, reassurance and availability helped achieve a successful outcome for both landlord and tenant. We greatly appreciate your kind comments and thank you for taking the time to share your experience.

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Bridie Elston

Verified
Wills, Trusts & Probate

New Will

Dav was friendly, efficient, and easy to understand throughout. The Direct contact and clear fixed fees were really helpful. He acted with integrity and demonstrated great legal knowledge. A genuine pleasure to deal with.

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A representative from Hansells responded to this review

Thank you for your kind feedback. We're delighted to hear that Dav provided a friendly, efficient and professional service throughout. It's great to know that his clear communication, transparent fees and legal expertise made the process straightforward and enjoyable. We really appreciate you taking the time to share your experience.

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Richard Lamb

Verified
Wills, Trusts & Probate

Equity release

Craig Gosling was friendly, efficient, and easy to understand throughout. I appreciated the Direct contact and clear fixed fees. He acted with integrity and showed great legal knowledge. An absolute pleasure to deal with—Would use again.

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A representative from Hansells responded to this review

Thank you for your kind feedback. We're delighted to hear that Craig provided a friendly, efficient and professional service throughout. It's great to know that his clear communication, transparent fees and legal expertise made such a positive impression. We truly appreciate your recommendation and look forward to helping you again in the future.

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Mr & Mrs Lee

Verified
Wills, Trusts & Probate

Update of wills

Friendly and efficient service from start to finish. Everything was easy to understand, and they clearly acted with integrity. Their great legal knowledge gave me confidence throughout. A real pleasure to deal with—Would use again.

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A representative from Hansells responded to this review

Thank you for your kind feedback. We're delighted to hear that Leigh provided a friendly, efficient and professional service from start to finish. It's wonderful to know that their clear advice, integrity and legal expertise gave you confidence throughout the process. We greatly appreciate your recommendation and look forward to assisting you again in the future.

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Other Reviews

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elizabeth husar

Housing & Property

elizabeth

Sue Lloyd at Hansells was very efficient at guiding me through the purchase of my property, very down to earth and approachable. I felt I could ask about anything I did not understand without feeling silly.

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A representative from Hansells responded to this review

Thank you for your kind review. We're pleased to hear that Sue made your property purchase a smooth experience and that you felt comfortable asking questions throughout the process. Buying a home can be a significant step, and Sue takes pride in providing clear, practical advice in an approachable way. Your feedback means a lot, and we'll be sure to pass your comments on to her. Thank you for choosing Hansells, and we wish you all the best in your new home.

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William Dickson

William

Jane is nothing short of a godsend. We were facing an extremely stressful situation with the preparation and notarisation of several documents, then having them verified by overseas attorneys before finally couriering them. Jane was highly professional, calm, friendly and reassuring just when we needed that most. And, having notarised our documents, she went that extra mile by taking care of the whole thing on our behalf, immediately emailing the papers to the attorneys and sending them by courier. We would have paid almost anything for this sort of real, actual help, so were very pleasantly surprised when we received her invoice. We cannot thank her enough.

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Elif

Elif

Everyone was very friendly and welcoming. I was looking for a solicitor who could certify my documents for my RCVS registration. Jane was extremely helpful, and her calm, confident manner really helped put me at ease. I am very grateful for her support and help!

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JAWAD

JAWAD

Jane was ever so supportive and handled my requirements very professionally. She ensures to deliver a personalized service and does not stop to go extra mile to delver a high class service.

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Jo

A client

I dropped by Hansells on the off-chance that a solicitor could help me with a smallish task. I'd tried two other nearby firms of solicitors who couldn't help. On entering Hansells I was unbelievably fortunate that LW happened to be in reception. She most willingly gave her time immediately to the issue I had. With tea for me, entertainment for tiny grandson both cheerfully proffered by the friendly receptionist and my matter swiftly resolved by LW, it was the kind of experience that inspires faith in human nature and the profession. Thank you both so much.

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