Personal Injury
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879 Total Company Reviews
Personal Injury
|
879 Total Company Reviews
Cambridge House, 26 Tombland, Norwich, Norfolk, NR3 1RE
Accepting new clients
Cambridge House, 26 Tombland, Norwich, Norfolk, NR3 1RE
Regulated by:
The Solicitors Regulation Authority
Regulator ID: 805794
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In your own words, tell us what you need help with and we’ll show you how this law firm may be able to assist, based on their experience and client feedback.
Hansells are accredited by
Hansells Solicitors offer legal solutions to personal and corporate clients in Norfolk, across the UK and overseas.
The rankings below show the areas of expertise that Hansells offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Hansells are accredited by
Hansells Solicitors offer legal solutions to personal and corporate clients in Norfolk, across the UK and overseas.
The rankings below show the areas of expertise that Hansells offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
This review was submitted by a verified client of Hansells.
"I have over 50 years of good relationships with Hansells staff, Good teamwork is a key strength"
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| Monday | 09:00–17:00 | |
| Tuesday | 09:00–17:00 | |
| Wednesday | 09:00–17:00 | |
| Thursday | 09:00–17:00 | (Open) |
| Friday | 09:00–17:00 | |
| Saturday | (Closed) | |
| Sunday | (Closed) |
Cambridge House, 26 Tombland, Norwich, Norfolk, NR3 1RE
What clients say about Hansells
The firm specialises in wills, probate, LPAs, property transactions, litigation and personal injury, offering clear fixed-fee arrangements and strong legal knowledge. Clients praise timely, professional and efficient case handling, practical straightforward advice and successful outcomes. Valued soft skills include approachability, empathy, clear communication, patience, reassurance and responsiveness; staff are described as friendly, calm, trustworthy and supportive, making complex or stressful matters simple and reassuring.
This review was submitted by a verified client of Hansells.
Hansells have been excellent in my dealings with them. Henry Gordon was very good, communication was excellent and his manner calm and very thorough. All in all, more than just a safe pair of hands. A five star service.
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This review was submitted by a verified client of Hansells.
I had a fantastic experience with Henry Gordon at Hansells after my accident. Their communication was excellent, always keeping me informed and supported. They expertly navigated the legal process, securing a settlement that exceeded my expectations. I highly recommend them for anyone needing an accident solicitor; their dedication truly makes a difference.
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This review was submitted by a verified client of Hansells.
Sara was an absolute pleasure to deal with. She was professional, friendly, and easy to talk to – always approachable and happy to explain things clearly. I felt fully informed throughout and really appreciated the direct contact and timely responses. She gave sensible, honest advice and showed great legal knowledge. Everything was easy to understand, and the whole process felt smooth and painless. The bill was exactly as expected, and I felt it offered great value for money. Sara came across with real integrity and a refreshing approach. I would absolutely recommend her and would not hesitate to use her again. Cannot fault anything – truly great.
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This review was submitted by a verified client of Hansells.
I had the pleasure of working with Clare and was thoroughly impressed by her professionalism, friendly approach, and the sensible advice she provided. She was always approachable and took the time to explain everything in a straightforward manner. Clare responded promptly to all my queries, ensuring I was never left waiting. I would not hesitate to recommend her services and will certainly use her expertise again in the future.
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This review was submitted by a verified client of Hansells.
My case was dealt with in a professional and efficient manner. I had direct contact with Felicity who was easy to understand and comes with my full recommendation.
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Just had a very poor experience with Hansells. I've been using them on a regular basis to complete guarantee forms and certificate of confirmation, including as recently as 3-4 weeks ago. I proceed to use them again for the same service today with the meeting all set up. I attend the meeting and am told the fees have now increased by 67%! No advance notice beforehand so I'm at least prepared and subsequently can make an informed choice. They had a whole week to tell me. Not good customer service. The price they paid is no further business with me including today (I walked out disgusted) and hopefully other people reading this will mean they decide to use a different solicitor.
What clients say about Hansells
The firm specialises in wills, probate, LPAs, property transactions, litigation and personal injury, offering clear fixed-fee arrangements and strong legal knowledge. Clients praise timely, professional and efficient case handling, practical straightforward advice and successful outcomes. Valued soft skills include approachability, empathy, clear communication, patience, reassurance and responsiveness; staff are described as friendly, calm, trustworthy and supportive, making complex or stressful matters simple and reassuring.
This review was submitted by a verified client of Hansells.
Lauren Cotton has provided great support, advice and guidance to the Executors in dealing with a difficult estate. We would recommend her to anyone.
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Thank you for your kind words. We greatly appreciate your feedback and are delighted to hear that Lauren was able to provide the support, advice and guidance needed during what we understand was a difficult estate administration. Your recommendation means a great deal to Lauren and the team. Thank you for taking the time to share your experience.
Harriet has successfully prepared and processed the S21 notice with skill full contact with both landlord and tenant. As a result all communications were agreeable and pleasant experiences. Therefore, a potentially stressful situation was carefully monitored by Harriet resulting in a successful outcome. Thank you for being available at all times with the help,reassurance and guidance that was needed.
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Thank you for your wonderful feedback. We are delighted to hear that Harriet handled the Section 21 process with professionalism, care and excellent communication throughout. Managing a potentially stressful situation in a calm and supportive way is something we strive for, and we’re pleased that Harriet’s guidance, reassurance and availability helped achieve a successful outcome for both landlord and tenant. We greatly appreciate your kind comments and thank you for taking the time to share your experience.
This review was submitted by a verified client of Hansells.
Dav was friendly, efficient, and easy to understand throughout. The Direct contact and clear fixed fees were really helpful. He acted with integrity and demonstrated great legal knowledge. A genuine pleasure to deal with.
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Thank you for your kind feedback. We're delighted to hear that Dav provided a friendly, efficient and professional service throughout. It's great to know that his clear communication, transparent fees and legal expertise made the process straightforward and enjoyable. We really appreciate you taking the time to share your experience.
This review was submitted by a verified client of Hansells.
Craig Gosling was friendly, efficient, and easy to understand throughout. I appreciated the Direct contact and clear fixed fees. He acted with integrity and showed great legal knowledge. An absolute pleasure to deal with—Would use again.
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Thank you for your kind feedback. We're delighted to hear that Craig provided a friendly, efficient and professional service throughout. It's great to know that his clear communication, transparent fees and legal expertise made such a positive impression. We truly appreciate your recommendation and look forward to helping you again in the future.
This review was submitted by a verified client of Hansells.
Friendly and efficient service from start to finish. Everything was easy to understand, and they clearly acted with integrity. Their great legal knowledge gave me confidence throughout. A real pleasure to deal with—Would use again.
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Thank you for your kind feedback. We're delighted to hear that Leigh provided a friendly, efficient and professional service from start to finish. It's wonderful to know that their clear advice, integrity and legal expertise gave you confidence throughout the process. We greatly appreciate your recommendation and look forward to assisting you again in the future.
Sue Lloyd at Hansells was very efficient at guiding me through the purchase of my property, very down to earth and approachable. I felt I could ask about anything I did not understand without feeling silly.
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Thank you for your kind review. We're pleased to hear that Sue made your property purchase a smooth experience and that you felt comfortable asking questions throughout the process. Buying a home can be a significant step, and Sue takes pride in providing clear, practical advice in an approachable way. Your feedback means a lot, and we'll be sure to pass your comments on to her. Thank you for choosing Hansells, and we wish you all the best in your new home.
Jane is nothing short of a godsend. We were facing an extremely stressful situation with the preparation and notarisation of several documents, then having them verified by overseas attorneys before finally couriering them. Jane was highly professional, calm, friendly and reassuring just when we needed that most. And, having notarised our documents, she went that extra mile by taking care of the whole thing on our behalf, immediately emailing the papers to the attorneys and sending them by courier. We would have paid almost anything for this sort of real, actual help, so were very pleasantly surprised when we received her invoice. We cannot thank her enough.
Everyone was very friendly and welcoming. I was looking for a solicitor who could certify my documents for my RCVS registration. Jane was extremely helpful, and her calm, confident manner really helped put me at ease. I am very grateful for her support and help!
Jane was ever so supportive and handled my requirements very professionally. She ensures to deliver a personalized service and does not stop to go extra mile to delver a high class service.
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I dropped by Hansells on the off-chance that a solicitor could help me with a smallish task. I'd tried two other nearby firms of solicitors who couldn't help. On entering Hansells I was unbelievably fortunate that LW happened to be in reception. She most willingly gave her time immediately to the issue I had. With tea for me, entertainment for tiny grandson both cheerfully proffered by the friendly receptionist and my matter swiftly resolved by LW, it was the kind of experience that inspires faith in human nature and the profession. Thank you both so much.
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