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Hansells

4.8 | 456 Reviews 456 Reviews | Winding Up Trusts
889 Total Company Reviews info icon Winding Up Trusts | info icon 889 Total Company Reviews Winding Up Trusts | info icon 889 Total Company Reviews

Cambridge House, 26 Tombland, Norwich, Norfolk, NR3 1RE

Accepting new clients

Cambridge House, 26 Tombland, Norwich, Norfolk, NR3 1RE

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 805794

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Hansells |
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Hansells Review Scores & Client Satisfaction Overview

4.8
Excellent
91%
Value for
Money
8% above
national average
95%+
Success
Rate
17% above
national average
95%+
Would
Recommend
17% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.9/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.9/5
Value for money 4.5/5

Accreditations

Hansells are accredited by

Personal Injury accreditation awarded to Hansells
Clinical Negligence accreditation awarded to Hansells
Family Law accreditation awarded to Hansells

Description

Hansells Solicitors offer legal solutions to personal and corporate clients in Norfolk, across the UK and overseas.

Rankings by area of expertise

The rankings below show the areas of expertise that Hansells offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Hansells Review Scores & Client Satisfaction Overview

4.8
Excellent
92%
Value for
Money
9% above
national average
95%+
Success
Rate
16% above
national average
95%+
Would
Recommend
17% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.6/5

Accreditations

Hansells are accredited by

Personal Injury accreditation awarded to Hansells
Clinical Negligence accreditation awarded to Hansells
Family Law accreditation awarded to Hansells

Description

Hansells Solicitors offer legal solutions to personal and corporate clients in Norfolk, across the UK and overseas.

Rankings by area of expertise

The rankings below show the areas of expertise that Hansells offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Pinned Reviews

Profile image of Betty Rathbone

Betty Rathbone

Verified
Wills, Trusts & Probate

Ecpected and got good service

"I have over 50 years of good relationships with Hansells staff, Good teamwork is a key strength"

Legal experts tagged in
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Meet the team of Hansells

Meet the team of Hansells

Contact & Locations - Hansells

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

Cambridge House, 26 Tombland, Norwich, Norfolk, NR3 1RE

Reviews

4.8 /5 456 Reviews
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Star rating
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Rating

Review Source

Clients say

What clients say about Hansells

The firm specialises in wills, lasting powers of attorney, probate, property and contentious/compensation matters, demonstrating strong legal knowledge across family, estate and property work. Clients praise clear, practical and honest advice, efficient case management and fixed-fee transparency. Valued soft skills include approachability, patience, compassion, calmness, good communication, responsiveness and a personable manner. Reviewers highlight professionalism, integrity, teamwork and a reassuring, uncomplicated process that reduces stress and delivers confidence and excellent value.

friendly
approachable
professional
clear advice
timely responses
easy to understand
great knowledge
efficient service
straightforward process
good value

ReviewSolicitors Review List

Profile image of Doreen Riley

Doreen Riley

Verified
Wills, Trusts & Probate

Making a Will

Dav was very friendly to deal with, he kept me fully aware and gave me professional sensible advice. I would recommend.

Legal experts tagged in
this review

A representative from Hansells responded to this review

Thank you for your kind feedback. We appreciate your recommendation and will be sure to pass your comments on to Dav.

0
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anonymous

Verified
Family Law

Power of Attorney & Wills

Advice was given to us to get our life sorted so we chose Hansells to do our Power of Attorney and our Wills. This is the first time we have used Hansells and Leigh Crowden and Samantha Loombe were brilliant in taking us through all the steps we needed to go through. Both Leigh and Sam are brilliant ambassadors for Hansells

Legal experts tagged in
this review

A representative from Hansells responded to this review

Thank you for your feedback. We're delighted that you chose Hansells to help with your Powers of Attorney and Wills, and that your first experience with us was such a positive one. Leigh and Sam will be thrilled to hear your kind comments. Guiding clients through every step of the process with clear advice and support is something they are passionate about, and it's great to know they made everything straightforward and reassuring. Thank you for your trust in us, and for recognising them as such brilliant ambassadors for Hansells.

0
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Profile image of Muriel Smith

Muriel Smith

Verified
Wills, Trusts & Probate

Update Will

I found Dav to be approachable, professional and easy to work with. He provided honest, clear and practical advice tailored to our needs, and his timely responses kept everything moving smoothly. The whole process was straightforward and well managed from beginning to end. I would definitely use Dav again and would have no hesitation in recommending him.

Legal experts tagged in
this review

A representative from Hansells responded to this review

Thank you for your kind review. Dav will be pleased to hear that his advice, communication and approachable manner made the process straightforward and easy for you. It's fantastic to know that everything was well managed and that you felt supported every step of the way. Thank you for your recommendation and for placing your trust in us.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Sheila Rufus

Sheila Rufus

Verified
Wills, Trusts & Probate

Making of my Will

Dav provided honest, clear and practical advice throughout the process. Communication was excellent, with timely responses to any questions, and he was always approachable and easy to deal with. The whole process was smooth from start to finish, giving us confidence every step of the way. I wouldn't hesitate to use Dav again and would happily recommend him to others

Legal experts tagged in
this review

A representative from Hansells responded to this review

Thank you for your kind feedback. We're so pleased Dav was able to provide clear, practical advice and keep the process smooth and stress-free throughout. Your recommendation means a great deal to us, and we'll be sure to share your comments with him.

0
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Profile image of Christina Grout

Christina Grout

Verified
Wills, Trusts & Probate

Will

For something I had put off for so long was made really easy and simple to understand and straight forward. All my worries vanished with my first visit, excellent service.

Solicitors tagged in
this review

A representative from Hansells responded to this review

Thank you for your feedback, Christina. We're so pleased we could make the process easy, straightforward and simple to understand. It's great to hear that your concerns were put at ease from your very first visit. We appreciate your kind words and your trust in us.

0
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Other Reviews

Profile image of Simon “Smads” Maddison

Simon “Smads” Maddison

Simon

Absolutely shocking service from Hansells, absolutely no morals or integrity. After agreeing an offer for probate, they kept a property on the market. Whilst I have no legal recourse, as gazumping is still not illegal in England, you would expect companies to exercise some morality and agreeing a sale.

0
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Reviews

4.8 /5 889 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Hansells

The firm specialises in wills, lasting powers of attorney, probate, property and contentious/compensation matters, demonstrating strong legal knowledge across family, estate and property work. Clients praise clear, practical and honest advice, efficient case management and fixed-fee transparency. Valued soft skills include approachability, patience, compassion, calmness, good communication, responsiveness and a personable manner. Reviewers highlight professionalism, integrity, teamwork and a reassuring, uncomplicated process that reduces stress and delivers confidence and excellent value.

friendly
approachable
professional
clear advice
timely responses
easy to understand
great knowledge
efficient service
straightforward process
good value

ReviewSolicitors Review List

Profile image of Doreen Riley

Doreen Riley

Verified
Wills, Trusts & Probate

Making a Will

Dav was very friendly to deal with, he kept me fully aware and gave me professional sensible advice. I would recommend.

Legal experts tagged in
this review

A representative from Hansells responded to this review

Thank you for your kind feedback. We appreciate your recommendation and will be sure to pass your comments on to Dav.

0
Collected on: ReviewSolicitor collection source logo
Profile image of anonymous

anonymous

Verified
Family Law

Power of Attorney & Wills

Advice was given to us to get our life sorted so we chose Hansells to do our Power of Attorney and our Wills. This is the first time we have used Hansells and Leigh Crowden and Samantha Loombe were brilliant in taking us through all the steps we needed to go through. Both Leigh and Sam are brilliant ambassadors for Hansells

Legal experts tagged in
this review

A representative from Hansells responded to this review

Thank you for your feedback. We're delighted that you chose Hansells to help with your Powers of Attorney and Wills, and that your first experience with us was such a positive one. Leigh and Sam will be thrilled to hear your kind comments. Guiding clients through every step of the process with clear advice and support is something they are passionate about, and it's great to know they made everything straightforward and reassuring. Thank you for your trust in us, and for recognising them as such brilliant ambassadors for Hansells.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Keith Thompson

Keith Thompson

Verified
Family Law

LPOA Registration

At all times we were dealt with consideration and patience throughout the complex process. Craig 'went the extra mile' as they say. More than satisfied.

Solicitors tagged in
this review

A representative from Hansells responded to this review

Thank you for your kind review. Craig will be pleased to hear that you felt supported throughout the process and that his patience and dedication helped make everything easier to navigate. Going the extra mile for our clients is what we strive for, so your feedback means a great deal to us.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Muriel Smith

Muriel Smith

Verified
Wills, Trusts & Probate

Update Will

I found Dav to be approachable, professional and easy to work with. He provided honest, clear and practical advice tailored to our needs, and his timely responses kept everything moving smoothly. The whole process was straightforward and well managed from beginning to end. I would definitely use Dav again and would have no hesitation in recommending him.

Legal experts tagged in
this review

A representative from Hansells responded to this review

Thank you for your kind review. Dav will be pleased to hear that his advice, communication and approachable manner made the process straightforward and easy for you. It's fantastic to know that everything was well managed and that you felt supported every step of the way. Thank you for your recommendation and for placing your trust in us.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Sheila Rufus

Sheila Rufus

Verified
Wills, Trusts & Probate

Making of my Will

Dav provided honest, clear and practical advice throughout the process. Communication was excellent, with timely responses to any questions, and he was always approachable and easy to deal with. The whole process was smooth from start to finish, giving us confidence every step of the way. I wouldn't hesitate to use Dav again and would happily recommend him to others

Legal experts tagged in
this review

A representative from Hansells responded to this review

Thank you for your kind feedback. We're so pleased Dav was able to provide clear, practical advice and keep the process smooth and stress-free throughout. Your recommendation means a great deal to us, and we'll be sure to share your comments with him.

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of elizabeth husar

elizabeth husar

Housing & Property

elizabeth

Sue Lloyd at Hansells was very efficient at guiding me through the purchase of my property, very down to earth and approachable. I felt I could ask about anything I did not understand without feeling silly.

Legal experts tagged in
this review

A representative from Hansells responded to this review

Thank you for your kind review. We're pleased to hear that Sue made your property purchase a smooth experience and that you felt comfortable asking questions throughout the process. Buying a home can be a significant step, and Sue takes pride in providing clear, practical advice in an approachable way. Your feedback means a lot, and we'll be sure to pass your comments on to her. Thank you for choosing Hansells, and we wish you all the best in your new home.

0
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Profile image of William Dickson

William Dickson

William

Jane is nothing short of a godsend. We were facing an extremely stressful situation with the preparation and notarisation of several documents, then having them verified by overseas attorneys before finally couriering them. Jane was highly professional, calm, friendly and reassuring just when we needed that most. And, having notarised our documents, she went that extra mile by taking care of the whole thing on our behalf, immediately emailing the papers to the attorneys and sending them by courier. We would have paid almost anything for this sort of real, actual help, so were very pleasantly surprised when we received her invoice. We cannot thank her enough.

0
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Profile image of Elif

Elif

Elif

Everyone was very friendly and welcoming. I was looking for a solicitor who could certify my documents for my RCVS registration. Jane was extremely helpful, and her calm, confident manner really helped put me at ease. I am very grateful for her support and help!

1
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Profile image of JAWAD

JAWAD

JAWAD

Jane was ever so supportive and handled my requirements very professionally. She ensures to deliver a personalized service and does not stop to go extra mile to delver a high class service.

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0
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Profile image of Jo

Jo

A client

I dropped by Hansells on the off-chance that a solicitor could help me with a smallish task. I'd tried two other nearby firms of solicitors who couldn't help. On entering Hansells I was unbelievably fortunate that LW happened to be in reception. She most willingly gave her time immediately to the issue I had. With tea for me, entertainment for tiny grandson both cheerfully proffered by the friendly receptionist and my matter swiftly resolved by LW, it was the kind of experience that inspires faith in human nature and the profession. Thank you both so much.

0
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