Specific Issues
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2,401 Total Company Reviews
Specific Issues
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2,401 Total Company Reviews
84 Channel Street, Galashiels, scottish borders, TD1 1BD
Accepting new clients
84 Channel Street, Galashiels, scottish borders, TD1 1BD
Regulated by:
The Law Society of Scotland
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In your own words, tell us what you need help with and we’ll show you how this law firm may be able to assist, based on their experience and client feedback.
Thompsons are accredited by
The solicitors specialising in accident compensation in our Borders offices in Peebles and Galashiels have a wealth of experience gathered from handling many high value and legally important claims over the decades. Each week we secure more than £1 million in accident compensation for our clients in the Borders and elsewhere across Scotland; we win around nine out of ten cases we take on.
The rankings below show the areas of expertise that Thompsons offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Thompsons are accredited by
The solicitors specialising in accident compensation in our Borders offices in Peebles and Galashiels have a wealth of experience gathered from handling many high value and legally important claims over the decades. Each week we secure more than £1 million in accident compensation for our clients in the Borders and elsewhere across Scotland; we win around nine out of ten cases we take on.
The rankings below show the areas of expertise that Thompsons offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
| Monday | 09:00–17:00 |
| Tuesday | 09:00–17:00 |
| Wednesday | 09:00–17:00 |
| Thursday | 09:00–17:00 |
| Friday | 09:00–17:00 |
| Saturday | (Closed) |
| Sunday | (Closed) |
84 Channel Street, Galashiels, scottish borders, TD1 1BD
What clients say about Thompsons
The firm specialises in personal injury, workplace accident, wills and powers of attorney, CICA and civil claims, demonstrating strong technical expertise and successful outcomes. Clients praise clear, timely communication, thorough case management and effective negotiation that frequently secured higher settlements. Valued soft skills include empathy, patience, approachability, reassurance, professionalism and responsiveness; clients felt listened to, supported and kept informed throughout often stressful processes. The team is described as diligent, compassionate and trustworthy, delivering efficient, client‑focused service with attention to detail and strong advocacy.
This review was submitted by a verified client of Thompsons.
Friendly and professional solicitor. She put me at my ease.
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I have dealt with Grant for about two years and my case ended with a positive outcome. All dealings with Grant (and all at Thompsons) have been professional and I was kept updated regularly and in layman's language too. I intend recommending Thompsons Solicitors whenever possible.
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this review
Thank you so much for your kind feedback. We’re delighted to hear that Grant helped achieve a positive outcome in your case and that you felt supported throughout the process. It’s great to know that Grant and the team kept you regularly updated and explained everything in a clear and straightforward way. We understand how important good communication is, especially during what can be a lengthy process. Thank you for your recommendation, it means a great deal to us. We’ll be sure to pass on your kind words to Grant. If you ever need any assistance in the future, we’re here to help.
This review was submitted by a verified client of Thompsons.
My case has been going on now for a relatively long time during which I have had several case workers,sometimes I was not sure if it would ever be resolved. The most recent of which is Daniele Shanks. I could not fault her professionalism and hard work to resolve this case, and I am very grateful to her. I would recommend her.
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Thank you for taking the time to leave such kind feedback. We understand that lengthy cases can sometimes feel uncertain, especially when there are changes in the team handling them, so we’re delighted to hear that Danielle’s professionalism and dedication helped bring your case to a successful conclusion. We’ll be sure to pass on your comments to Danielle, who will be very pleased to know that her hard work and commitment made a positive difference to your experience. Thank you for your recommendation, and if you ever need any assistance in the future, we’re here to help.
This review was submitted by a verified client of Thompsons.
I am very satisfied with the support and service provided by my solicitor. Everything was handled professionally, clearly, and with great care from the beginning. All my questions were answered, and I always felt well informed throughout the process. I truly appreciate all the help and support I received and would highly recommend their services.
Legal experts tagged in
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Thank you for your wonderful feedback. We’re delighted to hear that you were so satisfied with the support and service you received. Providing clear, professional and compassionate guidance throughout the claims process is something we take great pride in, so it’s fantastic to know that you felt well informed and supported every step of the way. We truly appreciate your recommendation and your kind words. Thank you for choosing Thompsons, and if you ever need any assistance in the future, we’re here to help.
This review was submitted by a verified client of Thompsons.
Great overall very helpful kept up to date
Legal experts tagged in
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Thank you for your kind feedback. We’re delighted to hear that you found our team helpful and that you were kept up to date throughout your case. Providing clear communication and support to our clients is always a priority, so it’s great to know you had a positive experience. Thank you for choosing Thompsons, and if you ever need any assistance in the future, we’re here to help.
I couldn't have been more satisfied with the company. I was a but wary as I hadn't used Solicitors for the purpose before but Nathalue was brilliant. Explained everything in depth, contact was good and I wouldn't hesitate to use them
Legal experts tagged in
this review
Thank you so much for your kind review. We are thrilled to hear that you couldn’t have been more satisfied with the service you received. We understand that navigating legal matters for the first time can be daunting, so it’s wonderful to know that Nathalie was able to put your mind at ease and guide you through the process. We’re particularly pleased to hear that the communication was clear and consistent, as we strive to keep our clients well-informed at every step. Your willingness to recommend and use our services again in the future is the highest compliment we could receive. Thank you for choosing Thompsons Solicitors Scotland. Should you need any assistance in the future, please don't hesitate to reach out. We’re always here to help. Regards Thompsons Solicitors Scotland.
My partner dealt with them recently about her blood condition. They were very good and kept us up to date with everything, then Angela their lawyer came out to our house to take all the details from us. She was very professional and compassionate as well and helped us through a difficult experience. Can't recommend highly enough
What clients say about Thompsons
The firm specialises in personal injury, workplace accident, wills and powers of attorney, CICA and civil claims, demonstrating strong technical expertise and successful outcomes. Clients praise clear, timely communication, thorough case management and effective negotiation that frequently secured higher settlements. Valued soft skills include empathy, patience, approachability, reassurance, professionalism and responsiveness; clients felt listened to, supported and kept informed throughout often stressful processes. The team is described as diligent, compassionate and trustworthy, delivering efficient, client‑focused service with attention to detail and strong advocacy.
I would highly recommend Michael to deal with your claim. He explained all aspects of my claim process very well and kept me very well informed in a timeous manner. Michael kept things very factual and gave me open and honest advice on how to proceed. My expectations were managed very well at all times.
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This review was submitted by a verified client of Thompsons.
Emma was extremely helpful throughout the process. Wills and Power of Attorney were completed for my husband and myself. We are very happy with the service she provided.
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This review was submitted by a verified client of Thompsons.
I’d like to thank Alix and Thompsons for handling my claim. I was kept informed throughout and given clear, straightforward advice at every stage. The process was explained well, and I always knew where I stood. I’m happy with the outcome and appreciate their help in reaching a fair settlement.
Legal experts tagged in
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This review was submitted by a verified client of Thompsons.
Hayden has been fantastic, so helpful, clear, responsive and going the extra mile for me and my family during this very tough time. Very grateful for his patience, support and guidance.
Legal experts tagged in
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This review was submitted by a verified client of Thompsons.
Smooth professional creation of our will
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this review
Nathelie was always courteous and respectful throughout the process, I was informed and kept up to date , No issues at all
Legal experts tagged in
this review
Thank you for your kind feedback! We’re delighted to hear that Nathalie provided a courteous and respectful service throughout your claim. Keeping our clients informed and up to date is very important to us, so it’s great to know you felt supported every step of the way. We’ll be sure to pass on your comments. Thank you for taking the time to share your experience.
Everyone was helpful especially Nathalie Axelsson. She kept me up to date with what was happening in my case and was always available if I had any questions. It was thanks to her that my case got settled.
Legal experts tagged in
this review
Thank you for your kind feedback. We’re delighted to hear that you had a positive experience with our team and that Nathalie provided such excellent support throughout your claim. Keeping clients informed and being available to answer questions is something we take great pride in, so it’s wonderful to know that Nathalie’s communication and dedication helped you feel supported every step of the way. We’re also pleased that she was able to help bring your case to a successful conclusion. We’ll be sure to pass on your kind words to Nathalie. Thank you for choosing Thompsons, and if you ever need any assistance in the future, we’re here to help.
Perfect service great communication throughout
We’re delighted to hear that you received perfect service and great communication throughout your claim. Providing a smooth and supportive experience is very important to us. If you ever need any assistance in the future, we’re here to help.
If you are looking to pursue a personal injury claim then this is the firm for you, throughout my case i was kept constantly up to date with what was happening and I really appreciate the hard work put in by all involved to get me the compensation I deserved. Thank you
Thank you so much for your kind recommendation! We’re delighted to hear that you felt well informed and supported throughout your claim. Keeping our clients up to date and working hard to achieve the best possible outcome is always our priority, so it’s great to know this made a difference to your experience. We truly appreciate your feedback and your thanks—if you ever need any assistance in the future, we’re here to help.
I highly recommend it! I am incredibly impressed with the service I received. From start to finish, my experience was exceptional. The professionalism, attention to detail, and genuine care demonstrated by the team involved made a huge impression on me. Every question I had was answered promptly, and I felt supported throughout the entire process. It was a very positive experience; I cannot praise your services enough!
Thank you so much, Aneta, for your wonderful feedback. We’re delighted to hear that you had such a positive experience with our team. Providing clear communication, support and care throughout the process is incredibly important to us, so it means a lot to know this made a difference for you. We truly appreciate your recommendation and are glad we were able to help. Regards Thompsons Solicitors Scotland.
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