Chris Goldsmith
This review was submitted by a verified client of Amicus Law Solicitors.
The process of updating our wills
The staff we dealt with were all very polite and personable. We were disappointed that there were obvious errors in the first draft. There was a long delay after that and by the time it came to signing the wills Chris was seriously ill and was in fact admitted to hospital as an emergency a few days later, 3 months after our first meeting with Adam. The whole process has taken over 3 Months. Thankfully Chris is making a speedy recovery thanks to the amazing NHS and the pacemaker they fitted so promptly and efficiently.
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A representative from Amicus Law Solicitors responded to this review
Dear Chris, Thank you for taking the time to leave a review. We’re pleased to hear that you found the staff you dealt with polite and personable, and we appreciate you also highlighting your concerns about errors in the initial draft and the delays you experienced during the process. We understand how important clear and timely communication is, and we’re sorry this didn’t meet expectations on this occasion. At Amicus Law, we are committed to providing a supportive, professional service and maintaining high standards throughout every matter. We would welcome the opportunity to discuss your concerns further. Please contact Belinda Pennington, our Head of Professional Standards, at belinda.pennington@amicuslaw.co.uk so we can look into this fully. Kind regards Amicus Law