HCR Law logo

HCR Law

4.8 | 37 Reviews 37 Reviews | Wills, Trusts & Probate
533 Total Company Reviews info icon Wills, Trusts & Probate | info icon 533 Total Company Reviews Wills, Trusts & Probate | info icon 533 Total Company Reviews

Suite 4a, Hodge House, 114-116 St. Mary Street, Cardiff, South Glamorgan, CF10 1DY

Accepting new clients

Suite 4a, Hodge House, 114-116 St. Mary Street, Cardiff, South Glamorgan, CF10 1DY

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 667222

Visit website
HCR Law |

ReviewSolicitors Suitability Check

See availability

Expertise

Costs


Please enter a search query before checking suitability.
Our AI couldn’t identify the legal issue in that search 🤔 Try describing the legal problem in a different way.

HCR Law Review Scores & Client Satisfaction Overview

4.8
Excellent
93%
Value for
Money
95%
Success
Rate
95%
Would
Recommend
Communication 4.8/5
Initial Impressions 4.7/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

HCR Law are accredited by

Children Law accreditation awarded to HCR Law
Family Law Advanced accreditation awarded to HCR Law
Lexcel - excellence in legal practice management and client care accreditation awarded to HCR Law

Description

We’re part of key moments in your life, whether buying or selling a business, a change in your relationships, a marriage or divorce, your expansion into a new area, or the purchase of a new home. As an award-winning Top 50 UK law firm we provide a full range of services to organisations, business leaders and individuals. Our sector experts are leaders in their field, recognised with industry award nominations and for their contributions to national conferences.

Rankings by area of expertise

The rankings below show the areas of expertise that HCR Law offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

HCR Law Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
13% above
national average
95%+
Success
Rate
16% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.8/5

Accreditations

HCR Law are accredited by

Children Law accreditation awarded to HCR Law
Family Law Advanced accreditation awarded to HCR Law
Lexcel - excellence in legal practice management and client care accreditation awarded to HCR Law

Description

We’re part of key moments in your life, whether buying or selling a business, a change in your relationships, a marriage or divorce, your expansion into a new area, or the purchase of a new home. As an award-winning Top 50 UK law firm we provide a full range of services to organisations, business leaders and individuals. Our sector experts are leaders in their field, recognised with industry award nominations and for their contributions to national conferences.

Rankings by area of expertise

The rankings below show the areas of expertise that HCR Law offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Housing & Property 166 / 4,769
Commercial Property 263 / 3,667
Family Law 256 / 4,221
Wills, Trusts & Probate 380 / 3,760
Employment 185 / 3,621
Immigration Law 33 / 1,147
Dispute Resolution 182 / 1,801
Company & Commercial 251 / 4,185
Child Law 86 / 1,638
Crime/ Criminal Defence 179 / 2,139
Care Law 42 / 532
Professional Negligence 138 / 1,297
Healthcare Law 17 / 356
Consumer 249 / 4,416
Contract Law 51 / 1,427
Elder Law 29 / 314
Mergers and Acquisitions Law 18 / 425
Banking 65 / 1,031
Construction 86 / 856
Dental Law 7 / 56
Immigration 134 / 2,281
Personal Injury 256 / 2,653
Company Law 43 / 969
Digital Law 13 / 295
Insurance Law 29 / 663
Notary 90 / 843
Agriculture 127 / 819
Clinical Negligence 163 / 1,246
Education 52 / 424
IT & Intellectual Property 100 / 1,113
IT and Technology Law 5 / 132
Licensing Law 21 / 500
Regulatory Law 13 / 256
Bribery and Corruption Law 15 / 411
Charities 76 / 770
Copyright Law 17 / 522
Corporate Law 45 / 842
Cybersecurity and Data Protection Law 29 / 894
Disability Law 34 / 602
Domestic Violence Law 47 / 897
Energy & Transport 35 / 511
Entertainment and Media Law 5 / 56
Equality Law 45 / 1,097
Financial Crime Law 20 / 461
Fire Safety Law 8 / 180
Governance Law 11 / 273
Health and Safety Law 31 / 575
Human rights 43 / 963
Information Law 9 / 338
Intellectual Property Law 26 / 623
International Law 17 / 377
International Trade Law 2 / 118
Manufacturing Law 4 / 82
Money & Tax 176 / 1,951
Pensions Law 25 / 486
Privacy Law 18 / 515
Regulations 125 / 2,413
Trade Law 4 / 165
White Collar Crime 18 / 203
National 318 / 11,165

Meet the team of HCR Law

Meet the team of HCR Law

Contact & Locations - HCR Law

Suite 4a, Hodge House, 114-116 St. Mary Street, Cardiff, South Glamorgan, CF10 1DY

Reviews

4.8 /5 37 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about HCR Law

The firm specialises in conveyancing, property, employment, family and regulatory law, probate, wills and lasting powers of attorney, and dispute/leasehold matters. Clients praise technical expertise, proactive problem‑solving and efficient, results‑focused case management. Valued soft skills include clear, timely communication, professionalism, empathy, calm reassurance, approachability and reliability. Reviewers highlight responsiveness, attention to detail, practical solutions under pressure and a client‑centred, supportive manner that reduces stress and delivers successful outcomes.

responsive communication
efficient service
knowledgeable staff
calm reassurance
professional conduct
single point
problem solving
proactive approach
compassionate support
timely updates

ReviewSolicitors Review List

Profile image of Ian and Alex Ward

Ian and Alex Ward

Verified
Housing & Property

Alison Mannas

We used Alison for the sale of a property after probate was granted. Having bought and sold properties over the years and know what hard work it can be to get through the process, Alison dealt with the sale with great efficiency and completion was done is double quick time! If you are buying or selling we would highly recommend dealing with Alison for your conveyancing.

Legal experts tagged in
this review

Reply by profile image of Tom Thorn

Tom Thorn

Thank you for the great review, we have passed your words onto Alison and the team.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Simon Woodman

Simon Woodman

Verified
Housing & Property

Excellent service

As one of the executors for an estate, I found Alison's help in selling the house of the deceased to be invaluable. She was knowledgeable and gave helpful advice. A pleasure to deal with, highly recommended.

Legal experts tagged in
this review

Reply by profile image of Tom Thorn

Tom Thorn

Thanks Simon for the great review, I have passed your kind words onto Alison and the Cambridge Residential Property team.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Ilker Oksuz

Ilker Oksuz

Profit Orientated company with slow/incapable solicitors

I spent £6500 for an easy divorce case and they weren't able to finish the job at all. Their hourly rate is lower than market but they are slower and has incapable solicitors ( at least my solicitor was) which doesn't help hourly charge. Their solicitor checked unsigned legal documents from other party and charged me twice once signed copy received. This must be simple number 1 rule that all legal documents must be signed before taking any action, You don't need to study law for years to learn such a fundamental rule. This is very much profit orientated law company, I would suggest anyone to avoid working with such a law firm at all costs, Go and find doubled hourly rate firm, I guarantee you they will finish your case at lower cost and quicker.

Reply by profile image of Tom Thorn

Tom Thorn

We are sorry that you are dissatisfied with the service provided and our response to any complaint you submitted. If they haven’t already, our complaints team will supply you with our Complaints Handling Procedure, which outlines the next steps available to you.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Nick Micuta

Nick Micuta

Verified
Wills, Trusts & Probate

Our Wills and LPAs

We wanted to get our wills in order and additional advice on having the very confusing LPAs pt in place. Too much for us to understand and deal with, so we considered it worthwhile to get professional advice. it was important for us to understand the legal issues but not to get so confused that we were scared off. We found every stupidly naive question we raised was dealt with through explanation and respect.

Solicitors tagged in
this review

Reply by profile image of Tom Thorn

Tom Thorn

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

0
Collected on: ReviewSolicitor collection source logo
Profile image of PDawson

PDawson

Verified
Wills, Trusts & Probate

Great service, efficient and professional

Worked with Emma McCarthy at HCR Legal to revise my will after various life changes required it to be updated. Emma was a delight to work with on updating and helped bring it up to date quickly and efficiently as well as providing insight and assistance into newer matters that affected my will. Recommended.

Solicitors tagged in
this review

Reply by profile image of Tom Thorn

Tom Thorn

Thank you for leaving a positive review, we have passed your kind words onto Emma and the rest of the Private Client team.

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of Barry

Barry

Barry

They sorted out my late fathers estate very perfesonaly would highly recommend now they are sorting out my late brothers estate

Reply by profile image of Tom Thorn

Tom Thorn

Thank you for the kind review Barry. We appreciate the positive feedback and will pass on your review to the team.

0
Collected on: Google collection source logo
Profile image of Pamela

Pamela

Wills, Trusts & Probate

Pamela

We took in our wills (no appointment made) for safe keeping, though the practice was very busy, the very next day we received a letter confirming receipt - amazing service.

A representative from HCR Legal LLP responded to this review

Thank you for taking the time to leave us this review, Pamela. We're delighted to hear that the Wye Valley team were able to assist you and will pass on your feedback regarding their efficiency. We look forward to working with you on any future transactions.

0
Collected on: Google collection source logo
Profile image of Chris

Chris

Housing & Property

Chris

Excellent, excellent, excellent! I've used HCR Law Worcester for conveyancing, selling my deceased mother's house and probate services as joint executor and beneficiary with my sister of my mother's estate. While not cheap, I'd say good value for money and I would most definitely use them again, and again, and again. They have had to deal with the very tricky circumstances of two executors who really don't see eye to eye, a property with some issues, and a purchaser's solicitor who was belligerent, rude, uncooperative and uncommunicative. Starting with the conveyancing side, Lisa Harper, has been superb. She grasped the issues very quickly and has been responsive to emails and calls, replying within the day allowing for the fact I wasn't her only client! Approachable, friendly, professional, knowledgeable, responsive and would go the extra mile for me. As circumstances got more tricky, Lisa became more tenacious while remaining calm and professional. At one point matters became very delicate and the completion of the sale looked as if it my not happen, she knew when to push and when to ease back and worked closely in conjunction with our chosen estate agent. Lisa, with our estate agent got the sale over the line. A superb piece of work. On the probate side, Shirley Rabbetts was equally brilliant, especially dealing with two executor/beneficiaries who seriously did not see eye to eye over a two year period! Shirley steered expertly through this minefield giving good but impartial advice to both executors, pointing out legal facts when necessary as well as using a wealth of experience to help us through. Shirley is approachable, professional, and steadfast when she needs to be. Communication and responsiveness have been excellent and administering the estate thorough and transparent. Her wealth of experience shows! A superb piece of work. In conclusion, I thoroughly recommend HCR Law Worcester and in particular Lisa Harper for Conveyancing and Shirley Rabbetts for Probate. I would certainly go back to them and can't thank them both enough for their support in difficult circumstance. They have gone the extra mile to help where they could.

A representative from HCR Legal LLP responded to this review

Thank you for your review, Chris. We're pleased Lisa, Shirley and the team were able to assist with your conveyancing and probate matters. We will pass on your feedback to the team regarding their approachability, professionalism and knowledge throughout and look forward to working with you in the future.

0
Collected on: Google collection source logo
Profile image of David Beckett

David Beckett

David

The partner with whom I have dealt on a number of occasions (Tonina Ashby) is utterly professional, puts you immediately at ease; a great listener, she fully understands the client requirements and gives a great focus on the issues and what is needed. All is explained in a practical way which gives the client the confidence to make effective decisions about important aspects of their life. Highly recommended

We're delighted to hear that Tonina and the team were able to assist you on multiple occasions, David. We will be sure to pass on your positive feedback regarding their professionalism and practical approach and look forward to working with you on any future transactions.

0
Collected on: Google collection source logo
Profile image of Chris

Chris

Wills, Trusts & Probate

Chris

Superb, friendly service from the probate department. Speedy, helpful guidance every step of the way. Highly recommend.

HCR Legal LLP

Hi Chris. Thank you for your kind words! We're thrilled to hear that you had a superb and friendly experience with our probate department. Providing speedy and helpful guidance is a priority for us, and we're delighted that we could assist you every step of the way. Your high recommendation is greatly appreciated. If there's anything more we can do for you, please feel free to reach out.

0
Collected on: Google collection source logo

Reviews

4.9 /5 533 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about HCR Law

The firm specialises in conveyancing, property, employment, family and regulatory law, probate, wills and lasting powers of attorney, and dispute/leasehold matters. Clients praise technical expertise, proactive problem‑solving and efficient, results‑focused case management. Valued soft skills include clear, timely communication, professionalism, empathy, calm reassurance, approachability and reliability. Reviewers highlight responsiveness, attention to detail, practical solutions under pressure and a client‑centred, supportive manner that reduces stress and delivers successful outcomes.

responsive communication
efficient service
knowledgeable staff
calm reassurance
professional conduct
single point
problem solving
proactive approach
compassionate support
timely updates

ReviewSolicitors Review List

Profile image of Malcolm Carrington

Malcolm Carrington

Verified
Housing & Property

Experience

On the ball and will push to achieve results and kept me informed during the process

Legal experts tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of Sophie & Jay

Sophie & Jay

Verified

Laura is incredible.

Laura was recommended to us as first time buyers and we don’t know what we would have done without her. We felt at ease the entire process, always felt like we could jump on a call and felt like we learnt a lot from the experience. We would recommend Laura to anyone and everyone - she is incredible and just an absolute delight to work with. We will miss our frequent chats with Laura - that is how you know you found the right lawyer!

Legal experts tagged in
this review

Reply by profile image of Tom Thorn

Tom Thorn

Hello Sophie and Jay, thank you for your great review. We're glad that your first purchase went well and have passed your kind words onto Laura and the team.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Paul Hawkes

Paul Hawkes

Verified
Housing & Property

Consistently goes above and beyond

Have now had the benefit of Laura's support on a number of transactions and she consistently goes above and beyond to take the burden of the process away from you and to make up for the slack of other parties involved in the process. Almost as sure as any potential problem arises, Laura has either come up with a solution or has the alternatives available to provide you with a sensible option not losing sight of the objective to get the deal done effectively. All the time keeping you adequately appraised of progress. Could not recommend highly enough.

Legal experts tagged in
this review

Reply by profile image of Tom Thorn

Tom Thorn

Thank you Paul for the positive review, we have passed your kind words onto Laura and the team.

0
Collected on: ReviewSolicitor collection source logo
Profile image of David Gill

David Gill

Housing & Property

Complex Conveyancing at a Distance

We were selling the family home inherited from our parents, who had bought it in the 1950s. Numerous issues arose, including a long-standing uncompleted party-wall award. At all times, Samantha Houlden from HCR was on top of the detail and took a shrewd, practical approach, responding quickly. Neither a late switch in purchasers nor the fact that the property was a considerable distance away held back the eventual smooth completion of the sale. Prompt, professional advice removed the anxiety that can easily surround such a major transaction.

Solicitors tagged in
this review

Reply by profile image of Tom Thorn

Tom Thorn

Thank you David for the great review, we are glad the house sale went through and we have passed your words onto Samantha and the team.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Irina Pitsik

Irina Pitsik

Employment

Employment Law Expert Matthew Gillett - Outstanding service

I highly recommend Matt Gillett for his outstanding work in employment law. He demonstrated professionalism, integrity, and sharp judgment from the start, giving me complete confidence throughout. Matt quickly got to the heart of the matter, identified the key points within a complex agreement, and set out a clear, compelling position. His communication was precise, firm, and highly effective—applying the right level of pressure while remaining entirely professional. Thanks to his decisive and strategic approach, the matter was resolved efficiently with an excellent outcome. Matt is knowledgeable, responsive, and genuinely committed to achieving the best results for his clients. I would not hesitate to recommend him.

Reply by profile image of Tom Thorn

Tom Thorn

Thank you Irina for the great review, we have passed your positive words onto Matt and the employment team.

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of Illy Vatu

Illy Vatu

Illy

From the initial phone call through to attending our appointment at HCR Law in Hereford, the entire process was smooth and efficient. Booking was straightforward, and we were able to secure a same-day appointment, which was greatly appreciated. Upon arrival, the reception area was clean and well-presented. The two receptionists were attentive, professional, and welcoming. They promptly checked us in and quickly contacted the lawyer we were scheduled to meet. The lawyer herself was punctual, approachable, and highly efficient. The meeting was clear, well-structured, and handled with professionalism, making the overall experience quick and easy. Overall, we were very pleased with the service and would highly recommend

Reply by profile image of Tom Thorn

Tom Thorn

Thank you Illy for the positive review. We have passed your kind words onto the Hereford team.

0
Collected on: Google collection source logo
Profile image of Robert Sindall

Robert Sindall

Robert

Remarkable unhelpful and rude when just asking for logics information. Let alone the Will they created that ripped our family apart. Vile group of people.

Reply by profile image of Tom Thorn

Tom Thorn

Dear Robert. We are sorry to hear that you are unhappy with the service you received. We would welcome the opportunity to investigate the issue further. Please email us full details of the issues you have encountered at complaints@hcrlaw.com and we would be happy to investigate the matter further.

0
Collected on: Google collection source logo
Profile image of Joanne Greenhill

Joanne Greenhill

Family Law

Joanne

I can’t thank James Osbourne and Lauren Powell-Bateson enough for the support they have given me during one of the most difficult times in my life. Their professionalism, compassion, and dedication have been truly outstanding from start to finish. They guided me through every step with clear advice, patience, and genuine care, always making me feel supported and understood. Having solicitors who are not only incredibly knowledgeable but also kind and approachable made such a difference during a very challenging time. If you are looking for a family law solicitor, I would highly recommend James Osbourne and Lauren Powell-Bateson. They have been absolutely fantastic.

Legal experts tagged in
this review

Reply by profile image of Tom Thorn

Tom Thorn

Thank you Joanne for the great review, I have passed your kind words onto James and Lauren in the Family team.

1
Collected on: Google collection source logo
Profile image of Mary

Mary

Mary

Awful service

Reply by profile image of Tom Thorn

Tom Thorn

Dear Mary We are sorry to hear that you are unhappy with the service you received. We would welcome the opportunity to investigate the issue further. Please email us full details of the issues you have encountered at complaints@hcrlaw.com and we would be happy to investigate the matter further.

0
Collected on: Google collection source logo
Profile image of Andrew

Andrew

Andrew

Other than the individual actions of one solicitor which was very good, the rest of the service and experiences over almost 12 months for our business has not been good. The communication is awful, advice is not definitive and the rates are exceptionally high for a service which doesn't match the costs. I could not recommend them at all, and despite multiple attempted to contact them recently over a legal need, we have received ZERO communication which has prompted us to switch firms.

0
Collected on: Google collection source logo

Can This Law Firm Assist You?

Find the best legal expertise in the field, tailored to your needs. Assess availability, delve into specialist knowledge, and make informed decisions with transparency of cost.

Law firms are ranked based on past client experience. They can be evaluated by value, quality, and ethical standards, helping you find the firm you need.

See availability
Check expertise
Estimate Costs
Clear