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Atkins Dellow LLP

4.9 | 85 Reviews 85 Reviews | Legal aid
1,584 Total Company Reviews info icon Legal aid | info icon 1,584 Total Company Reviews Legal aid | info icon 1,584 Total Company Reviews

Low Green, Nowton, Bury St Edmunds, Bury Saint Edmunds, Suffolk, IP29 5ND

Accepting new clients

Low Green, Nowton, Bury St Edmunds, Bury Saint Edmunds, Suffolk, IP29 5ND

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 667838

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Atkins Dellow LLP Review Scores & Client Satisfaction Overview

4.9
Excellent
95%
Value for
Money
Value for money: 95%
12% above
national average
95%+
Success
Rate
Satisfied with outcome: 95%+
16% above
national average
95%+
Would
Recommend
Would recommend to friends and family: 95%+
17% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Atkins Dellow LLP are accredited by

Wills and Inheritance Quality Scheme accreditation awarded to Atkins Dellow LLP
Family Law accreditation awarded to Atkins Dellow LLP
The Law Society accreditation awarded to Atkins Dellow LLP

Description

Atkins Dellow get that our clients want the best results with maximum efficiency and we don’t compromise on the efforts we make to this end. Our highly experienced and personable team consistently delivers excellent, practical, legal advice, looking only after your best interests. We speak in plain English and focus on what’s needed to achieve the best possible outcome for you, looking after your personal and business matters wherever you’re based across the country. Previously known as Atkins Thomson

Rankings by area of expertise

The rankings below show the areas of expertise that Atkins Dellow LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Atkins Dellow LLP Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
Value for money: 95%+
13% above
national average
95%+
Success
Rate
Satisfied with outcome: 95%+
17% above
national average
95%+
Would
Recommend
Would recommend to friends and family: 95%+
18% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Atkins Dellow LLP are accredited by

Wills and Inheritance Quality Scheme accreditation awarded to Atkins Dellow LLP
Family Law accreditation awarded to Atkins Dellow LLP
The Law Society accreditation awarded to Atkins Dellow LLP

Description

Atkins Dellow get that our clients want the best results with maximum efficiency and we don’t compromise on the efforts we make to this end. Our highly experienced and personable team consistently delivers excellent, practical, legal advice, looking only after your best interests. We speak in plain English and focus on what’s needed to achieve the best possible outcome for you, looking after your personal and business matters wherever you’re based across the country. Previously known as Atkins Thomson

Rankings by area of expertise

The rankings below show the areas of expertise that Atkins Dellow LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Atkins Dellow LLP

Meet the team of Atkins Dellow LLP

Contact & Locations - Atkins Dellow LLP

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

Low Green, Nowton, Bury St Edmunds, Bury Saint Edmunds, Suffolk, IP29 5ND

Reviews

4.9 /5 85 Reviews
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Clients say

What clients say about Atkins Dellow LLP

Clients consistently praise the firm’s expertise in conveyancing, wills, probate, powers of attorney, family law and employment advice, with many noting smooth completions, clear guidance and thorough handling of complex matters. Reviewers value the team’s professionalism, knowledge and efficiency, alongside prompt communication, practical advice and strong attention to detail. Soft skills frequently highlighted include friendliness, patience, approachability, empathy and a calm, supportive manner, which helps clients feel reassured and well looked after throughout often stressful legal processes.

Clear explanations
Prompt responses
Friendly staff
Professional service
Kept informed
Helpful guidance
Patient support
Efficient handling
Quick completion
Knowledgeable advice

ReviewSolicitors Review List

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Kirstie Gladwell

Verified
Family Law

Feedback

I attended an initial consultation seeking advice and support with a family law matter. Unfortunately, I left feeling disappointed with the experience. The solicitor spent most of the meeting writing down the information I provided, but offered very little advice, guidance or clarity on my situation or the options available to me. I appreciate that gathering background information is an important part of an initial consultation, but I had hoped to leave with a better understanding of my position and some practical next steps. Given the £90 fee, I expected more meaningful legal guidance and a clearer sense of how the solicitor could support me moving forward. Overall, I felt the meeting was more focused on recording my circumstances than providing the advice I had come for. I would have appreciated a more proactive and informative approach.

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A representative from Atkins Dellow LLP responded to this review

Thank you for taking the time to leave a review, your feedback is valuable to us. If you feel there were specific questions that were raised and unanswered in your consultation, please feel free to contact us. We want to ensure you have a clear understanding of how to move forward based on what was discussed.

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Patrick McDonough

Verified
Family Law

Divorce advice

Very efficient and clear advice to help with my future

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A representative from Atkins Dellow LLP responded to this review

Thank you for sharing Patrick, we are grateful for your comments and we are here should you need us in the future.

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Anonymous

Verified
Family Law

Divorce consultation

I met Alan to consult on my divorce. Alan was very helpful and explained very clearly the process steps for a no fault divorce, including financial separation. I would definitely recommend Alan and will be using again in the future

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A representative from Atkins Dellow LLP responded to this review

Thank you for your kind words and recommendation. We look forward to working with you again in the future.

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Ruben Coles

Verified
Family Law

Amazing experience

Lucy was very kind, knowledgeable and helped massively, thank you.

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A representative from Atkins Dellow LLP responded to this review

Thank you for your review Ruben. We are pleased to hear Lucy helped you.

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Hannah Thacker

Verified
Family Law

Family separation advice

Alan explained that everything in terms I could understand. He gave some great advice and was friendly and approachable throughout.

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A representative from Atkins Dellow LLP responded to this review

Thank you Hannah for your kind words in respect of your meeting with Alan. We are delighted to hear you found Alan friendly and approachable.

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Other Reviews

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Jacquelyn Ngan

Family Law

Jacquelyn

Alan was very helpful and informative during my consultation. I would recommend his services.

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A representative from Atkins Dellow LLP responded to this review

Thank you for your kind words Jacquelyn. We are delighted to be of service.

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Doug

Family Law

Doug

Excellent service as always from Maia and the team. Extremely knowledgable and very pleasant to deal with. Would definitely recommend.

Legal experts tagged in
this review

A representative from Atkins Dellow LLP responded to this review

Thank you Doug for speaking with me earlier and for your kind words in respect of the service from Maia and the team.

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Grace

Family Law

Grace

We had an excellent experience with Maia Creed organising our wills and LPA’ s . She was very helpful and explained everything very clearly.

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A representative from Atkins Dellow LLP responded to this review

Your positive experience with Maia Creed is greatly appreciated. Thank you for sharing your feedback.

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Jillian

Family Law

Jillian

Highly professional service with good contacts. Pleasant to do business with. Confident manner and a solid team around Nicola also made the difference.

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A representative from Atkins Dellow LLP responded to this review

We're happy to hear about your positive experience with Nicola and the team at Atkins Dellow Solicitors. Thank you Jillian for your kind words!

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Anthony

Family Law

Anthony

Excellent service throughout. Dealt with any questions and the whole process was stress free. Highly recommend.

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A representative from Atkins Dellow LLP responded to this review

We're pleased to hear about your excellent experience with Nicola and the team in setting up your lasting power of attorney at Atkins Dellow Solicitors. Thank you for the recommendation!

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Reviews

4.9 /5 1584 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Atkins Dellow LLP

Clients consistently praise the firm’s expertise in conveyancing, wills, probate, powers of attorney, family law and employment advice, with many noting smooth completions, clear guidance and thorough handling of complex matters. Reviewers value the team’s professionalism, knowledge and efficiency, alongside prompt communication, practical advice and strong attention to detail. Soft skills frequently highlighted include friendliness, patience, approachability, empathy and a calm, supportive manner, which helps clients feel reassured and well looked after throughout often stressful legal processes.

Clear explanations
Prompt responses
Friendly staff
Professional service
Kept informed
Helpful guidance
Patient support
Efficient handling
Quick completion
Knowledgeable advice

ReviewSolicitors Review List

Profile image of Paula Mayger

Paula Mayger

Verified
Housing & Property

Conveyancing

I previously had a fantastic experience with Atkins Dellow (Callum Morton) however this time I was not that impressed. I felt there was a lack of communication and consistency that resulted in dealing with 3 people instead of one. I am not sure if even spoke to either of the two solicitors dealing with my case, maybe once? Framlingham is a small community and based on my own experience and that of friends and colleagues I would neither use nor recommend your firm again. I would also mention that when calling clients the members of staff should my mindful that whilst they may not be able to hear the client the client can hear them!

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Anonymous

Verified
Employment

Clear concise advice

Thank you Adrian for your advice during a difficult time. I appreciated the clarity on our first call.

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A representative from Atkins Dellow LLP responded to this review

Thank you for your review. We wish you all the best for the future.

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Anonymous

Verified
Housing & Property

House sale

I'm glad I chose these solicitors who I hadn't heard of previously & would recommend them to others. The whole procedure of selling my house was dealt with efficiently by a friendly team & I would use them again.

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this review

A representative from Atkins Dellow LLP responded to this review

Thank you for your kind words and recommendation. We are thrilled that your house sale was dealt with efficiently by a friendly team. We hope to work with you again in the future.

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Anonymous

Verified
Wills, Trusts & Probate

Our wills

Jurij proved to be very helpful and his experience clarified matters for us

Legal experts tagged in
this review

A representative from Atkins Dellow LLP responded to this review

Thank you for your kind review. We are pleased to hear you found Jurij very helpful. We hope to work with you again.

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Jonathan Clarke

Verified
Employment

Grievances

Very prompt and helpful great clear guidance and open honest conversation.

Solicitors tagged in
this review

A representative from Atkins Dellow LLP responded to this review

We are thrilled to hear you found Adrian very prompt and helpful. We wish you all the best for the future Jonathan.

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Other Reviews

Profile image of MichaelGrace Watts

MichaelGrace Watts

MichaelGrace

The service we received was first class - always courteous, polite, professional and prompt. Detailed explanantion was provided when and where applicable whilst not overloading us with legal jargon.

0
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Janet Lacey

Janet

Very happy with Georgina she completed the sale exactly on time a d kept me in the loop. I wouldbe happy to use her again.jan Lacey

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Rachel Bishop

Rachel

We were first time buyers and depended a lot on the expertise and guidance of Jodie at Atkins Dellow. She was responsive, proactive and always in communication with us. We would recommend without hesitation.

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Elaine Yu

Elaine

Communication could be slow at times and replies were not always prompt. However, the team ensured everything was completed before the deadline, and the transaction was finalised successfully. Overall, a positive experience and we appreciate their efforts.

0
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Janet Jones

Janet

Had my first meeting with Jurij regarding LPO.. Although it is very early stages I am confident the process will go very smoothly. I found Jurij to be reassuring and extremely helpful.

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