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Atkins Dellow LLP

4.9 | 895 Reviews 895 Reviews | Remortgaging
1,584 Total Company Reviews info icon Remortgaging | info icon 1,584 Total Company Reviews Remortgaging | info icon 1,584 Total Company Reviews

Low Green, Nowton, Bury St Edmunds, Bury Saint Edmunds, Suffolk, IP29 5ND

Accepting new clients

Low Green, Nowton, Bury St Edmunds, Bury Saint Edmunds, Suffolk, IP29 5ND

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 667838

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Atkins Dellow LLP Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
Value for money: 95%+
13% above
national average
95%+
Success
Rate
Satisfied with outcome: 95%+
18% above
national average
95%+
Would
Recommend
Would recommend to friends and family: 95%+
18% above
national average
Communication 4.8/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Atkins Dellow LLP are accredited by

Wills and Inheritance Quality Scheme accreditation awarded to Atkins Dellow LLP
Family Law accreditation awarded to Atkins Dellow LLP
The Law Society accreditation awarded to Atkins Dellow LLP

Description

Atkins Dellow get that our clients want the best results with maximum efficiency and we don’t compromise on the efforts we make to this end. Our highly experienced and personable team consistently delivers excellent, practical, legal advice, looking only after your best interests. We speak in plain English and focus on what’s needed to achieve the best possible outcome for you, looking after your personal and business matters wherever you’re based across the country. Previously known as Atkins Thomson

Rankings by area of expertise

The rankings below show the areas of expertise that Atkins Dellow LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Atkins Dellow LLP Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
Value for money: 95%+
13% above
national average
95%+
Success
Rate
Satisfied with outcome: 95%+
17% above
national average
95%+
Would
Recommend
Would recommend to friends and family: 95%+
18% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Atkins Dellow LLP are accredited by

Wills and Inheritance Quality Scheme accreditation awarded to Atkins Dellow LLP
Family Law accreditation awarded to Atkins Dellow LLP
The Law Society accreditation awarded to Atkins Dellow LLP

Description

Atkins Dellow get that our clients want the best results with maximum efficiency and we don’t compromise on the efforts we make to this end. Our highly experienced and personable team consistently delivers excellent, practical, legal advice, looking only after your best interests. We speak in plain English and focus on what’s needed to achieve the best possible outcome for you, looking after your personal and business matters wherever you’re based across the country. Previously known as Atkins Thomson

Rankings by area of expertise

The rankings below show the areas of expertise that Atkins Dellow LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Atkins Dellow LLP

Meet the team of Atkins Dellow LLP

Contact & Locations - Atkins Dellow LLP

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

Low Green, Nowton, Bury St Edmunds, Bury Saint Edmunds, Suffolk, IP29 5ND

Reviews

4.9 /5 895 Reviews
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Rating

Review Source

Clients say

What clients say about Atkins Dellow LLP

Clients consistently praise the firm’s expertise in conveyancing, wills, probate, powers of attorney, family law and employment advice, with many noting smooth completions, clear guidance and thorough handling of complex matters. Reviewers value the team’s professionalism, knowledge and efficiency, alongside prompt communication, practical advice and strong attention to detail. Soft skills frequently highlighted include friendliness, patience, approachability, empathy and a calm, supportive manner, which helps clients feel reassured and well looked after throughout often stressful legal processes.

Clear explanations
Prompt responses
Friendly staff
Professional service
Kept informed
Helpful guidance
Patient support
Efficient handling
Quick completion
Knowledgeable advice

ReviewSolicitors Review List

Profile image of Paula Mayger

Paula Mayger

Verified
Housing & Property

Conveyancing

I previously had a fantastic experience with Atkins Dellow (Callum Morton) however this time I was not that impressed. I felt there was a lack of communication and consistency that resulted in dealing with 3 people instead of one. I am not sure if even spoke to either of the two solicitors dealing with my case, maybe once? Framlingham is a small community and based on my own experience and that of friends and colleagues I would neither use nor recommend your firm again. I would also mention that when calling clients the members of staff should my mindful that whilst they may not be able to hear the client the client can hear them!

Legal experts tagged in
this review

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Anonymous

Verified
Housing & Property

House sale

I'm glad I chose these solicitors who I hadn't heard of previously & would recommend them to others. The whole procedure of selling my house was dealt with efficiently by a friendly team & I would use them again.

Solicitors tagged in
this review

A representative from Atkins Dellow LLP responded to this review

Thank you for your kind words and recommendation. We are thrilled that your house sale was dealt with efficiently by a friendly team. We hope to work with you again in the future.

0
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Amanda Jordan

Verified
Housing & Property

Conveyancing process

Very good all round experience. Prompt reply to my enquiries with great communication. I would definitely recommend.

Solicitors tagged in
this review

A representative from Atkins Dellow LLP responded to this review

We are glad to hear you had a very good all round experience. Thank you for your kind words and recommendation. We hope to work with you in the future Amanda.

0
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Elizabeth Greenaway

Verified
Housing & Property

Thank you

Professional and reliable Responsive to phone calls Swift Katie was also very helpful and worked determinedly to ensure deadlines were met

Solicitors tagged in
this review

A representative from Atkins Dellow LLP responded to this review

Thank you for your kind comments Elizabeth. We are thrilled to hear you found Katie very helpful and that she ensured the deadlines were met.

0
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Profile image of Sharon

Sharon

Verified
Housing & Property

House purchase conveyancing

Emily Isted and her team assisted us with our house purchase in Norfolk. She explained things very clearly and responded to our queries fully in writing. She provided a detailed record of responses and guided us through the purchase process in a timely manner. We would recommend Emily Isted.

Solicitors tagged in
this review

A representative from Atkins Dellow LLP responded to this review

We are pleased to hear Emily explained things very clearly and responded to your queries fully in writing. Thank you for sharing your kind words and recommendation.

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Other Reviews

Profile image of Janet Lacey

Janet Lacey

Janet

Very happy with Georgina she completed the sale exactly on time a d kept me in the loop. I wouldbe happy to use her again.jan Lacey

0
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Profile image of Rachel Bishop

Rachel Bishop

Rachel

We were first time buyers and depended a lot on the expertise and guidance of Jodie at Atkins Dellow. She was responsive, proactive and always in communication with us. We would recommend without hesitation.

0
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Profile image of Rob Hunt

Rob Hunt

Housing & Property

Rob

Jody & Ashleigh we're very efficient and helpful through the whole process of selling my house

Solicitors tagged in
this review

A representative from Atkins Dellow LLP responded to this review

Thank you for your kind feedback Rob. We are pleased to hear that Jody and Ashleigh were very efficient.

0
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Profile image of Emma Smith

Emma Smith

Emma

I was expecting good things as I was recommended Atkins Dellow by someone who had been very pleased with Georgia's work for their house sale. Responded to questions and queries quickly. Everyone I spoke to was polite and professional. Some lack of attention to detail. Missing forms, incorrect names and addresses. I expected better attention to detail for legal documents and from previous experience. As long as you are willing to thoroughly scrutinise every document Atkins Dellow probably perform better than some other solicitors. They were willing to provide advice and answer queries and got the job done within a reasonable time frame.

We are pleased to hear your questions and queries were responded to quickly. We hope to work with you again in the future Emma.

0
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Profile image of Emma Smith

Emma Smith

Housing & Property

Emma

I was expecting good things as I was recommended Atkins Dellow by someone who had been very pleased with Georgia's work for their house sale. Responded to questions and queries quickly. Everyone I spoke to was polite and professional. Some lack of attention to detail. Missing forms, incorrect names and addresses. I expected better attention to detail for legal documents and from previous experience. As long as you are willing to thoroughly scrutinise every document Atkins Dellow probably perform better than some other solicitors. They were willing to provide advice and answer queries and got the job done within a reasonable time frame.

Solicitors tagged in
this review

A representative from Atkins Dellow LLP responded to this review

We are pleased to hear your questions and queries were responded to quickly. We hope to work with you again in the future Emma.

0
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Reviews

4.9 /5 1584 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Atkins Dellow LLP

Clients consistently praise the firm’s expertise in conveyancing, wills, probate, powers of attorney, family law and employment advice, with many noting smooth completions, clear guidance and thorough handling of complex matters. Reviewers value the team’s professionalism, knowledge and efficiency, alongside prompt communication, practical advice and strong attention to detail. Soft skills frequently highlighted include friendliness, patience, approachability, empathy and a calm, supportive manner, which helps clients feel reassured and well looked after throughout often stressful legal processes.

Clear explanations
Prompt responses
Friendly staff
Professional service
Kept informed
Helpful guidance
Patient support
Efficient handling
Quick completion
Knowledgeable advice

ReviewSolicitors Review List

Profile image of Paula Mayger

Paula Mayger

Verified
Housing & Property

Conveyancing

I previously had a fantastic experience with Atkins Dellow (Callum Morton) however this time I was not that impressed. I felt there was a lack of communication and consistency that resulted in dealing with 3 people instead of one. I am not sure if even spoke to either of the two solicitors dealing with my case, maybe once? Framlingham is a small community and based on my own experience and that of friends and colleagues I would neither use nor recommend your firm again. I would also mention that when calling clients the members of staff should my mindful that whilst they may not be able to hear the client the client can hear them!

Legal experts tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of Anonymous

Anonymous

Verified
Employment

Clear concise advice

Thank you Adrian for your advice during a difficult time. I appreciated the clarity on our first call.

Solicitors tagged in
this review

A representative from Atkins Dellow LLP responded to this review

Thank you for your review. We wish you all the best for the future.

0
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Profile image of Anonymous

Anonymous

Verified
Housing & Property

House sale

I'm glad I chose these solicitors who I hadn't heard of previously & would recommend them to others. The whole procedure of selling my house was dealt with efficiently by a friendly team & I would use them again.

Solicitors tagged in
this review

A representative from Atkins Dellow LLP responded to this review

Thank you for your kind words and recommendation. We are thrilled that your house sale was dealt with efficiently by a friendly team. We hope to work with you again in the future.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Anonymous

Anonymous

Verified
Wills, Trusts & Probate

Our wills

Jurij proved to be very helpful and his experience clarified matters for us

Legal experts tagged in
this review

A representative from Atkins Dellow LLP responded to this review

Thank you for your kind review. We are pleased to hear you found Jurij very helpful. We hope to work with you again.

0
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Profile image of Jonathan Clarke

Jonathan Clarke

Verified
Employment

Grievances

Very prompt and helpful great clear guidance and open honest conversation.

Solicitors tagged in
this review

A representative from Atkins Dellow LLP responded to this review

We are thrilled to hear you found Adrian very prompt and helpful. We wish you all the best for the future Jonathan.

0
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Other Reviews

Profile image of MichaelGrace Watts

MichaelGrace Watts

MichaelGrace

The service we received was first class - always courteous, polite, professional and prompt. Detailed explanantion was provided when and where applicable whilst not overloading us with legal jargon.

0
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Profile image of Janet Lacey

Janet Lacey

Janet

Very happy with Georgina she completed the sale exactly on time a d kept me in the loop. I wouldbe happy to use her again.jan Lacey

0
Collected on: Google collection source logo
Profile image of Rachel Bishop

Rachel Bishop

Rachel

We were first time buyers and depended a lot on the expertise and guidance of Jodie at Atkins Dellow. She was responsive, proactive and always in communication with us. We would recommend without hesitation.

0
Collected on: Google collection source logo
Profile image of Elaine Yu

Elaine Yu

Elaine

Communication could be slow at times and replies were not always prompt. However, the team ensured everything was completed before the deadline, and the transaction was finalised successfully. Overall, a positive experience and we appreciate their efforts.

0
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Profile image of Janet Jones

Janet Jones

Janet

Had my first meeting with Jurij regarding LPO.. Although it is very early stages I am confident the process will go very smoothly. I found Jurij to be reassuring and extremely helpful.

0
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