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Willett & Co

5.0 | 26 Reviews 26 Reviews | Commercial Property
337 Total Company Reviews info icon Commercial Property | info icon 337 Total Company Reviews Commercial Property | info icon 337 Total Company Reviews

18 Angel Hill, Bury St Edmunds, Bury Saint Edmunds, Suffolk, IP33 1XQ

Accepting new clients

18 Angel Hill, Bury St Edmunds, Bury Saint Edmunds, Suffolk, IP33 1XQ

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 59588

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Willett & Co Review Scores & Client Satisfaction Overview

5.0
Excellent
95%+
Value for
Money
Value for money: 95%+
95%+
Success
Rate
Satisfied with outcome: 95%+
95%+
Would
Recommend
Would recommend to friends and family: 95%+
Communication 4.9/5
Initial Impressions 5.0/5
Approachability 5.0/5
Documentation Accuracy 5.0/5
Legal Knowledge 5.0/5
Value for money 4.8/5

Accreditations

Willett & Co are accredited by

The Law Society accreditation awarded to Willett & Co
Conveyancing Quality Scheme accreditation awarded to Willett & Co

Description

At Willett & Co Solicitors, we believe legal services should be personal, clear, and value-driven. As a dedicated and approachable firm, we offer tailored advice, not a one-size-fits-all solution. Whether you're buying or selling a property, planning your estate, navigating employment issues, or dealing with probate or powers of attorney, you’ll receive expert guidance with a human touch. We understand legal matters can be stressful, so we focus on clarity, compassion, and efficiency every step of the way. No conveyor belts, no case numbers, just trusted legal support from people who care. 📍 Free initial 30-minute consultation available - visit our website to find out more. 💬 Experience the difference a small, client-focused firm can make. We are proud to offer a free initial half hour consultation ** see our website for more information.

Rankings by area of expertise

The rankings below show the areas of expertise that Willett & Co offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Willett & Co Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
Value for money: 95%+
13% above
national average
95%+
Success
Rate
Satisfied with outcome: 95%+
15% above
national average
95%+
Would
Recommend
Would recommend to friends and family: 95%+
16% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.9/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.8/5

Accreditations

Willett & Co are accredited by

The Law Society accreditation awarded to Willett & Co
Conveyancing Quality Scheme accreditation awarded to Willett & Co

Description

At Willett & Co Solicitors, we believe legal services should be personal, clear, and value-driven. As a dedicated and approachable firm, we offer tailored advice, not a one-size-fits-all solution. Whether you're buying or selling a property, planning your estate, navigating employment issues, or dealing with probate or powers of attorney, you’ll receive expert guidance with a human touch. We understand legal matters can be stressful, so we focus on clarity, compassion, and efficiency every step of the way. No conveyor belts, no case numbers, just trusted legal support from people who care. 📍 Free initial 30-minute consultation available - visit our website to find out more. 💬 Experience the difference a small, client-focused firm can make. We are proud to offer a free initial half hour consultation ** see our website for more information.

Rankings by area of expertise

The rankings below show the areas of expertise that Willett & Co offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Pinned Reviews

Profile image of Andrew

Andrew

Verified
Wills, Trusts & Probate

Excellent Service

Elizabeth was both friendly and professional. The whole experience was made quite pleasant and everything was explained clearly. I would definitely recommend this firm of solicitors based on my experience and the very competitive costs. Thank you.

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Karen Zapata

Verified
Housing & Property

House purchase

Alison come very highly recommended by our estate agent and we cannot agree more. Friendly , professional and caring about her service to you. Felt like we was dealing with a friend.

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Meet the team of Willett & Co

Meet the team of Willett & Co

Contact & Locations - Willett & Co

Opening hours

Monday 09:00–17:30
Tuesday 09:00–17:30
Wednesday 09:00–17:30
Thursday 09:00–17:30
Friday 09:00–17:30
Saturday (Closed)
Sunday (Closed)

18 Angel Hill, Bury St Edmunds, Bury Saint Edmunds, Suffolk, IP33 1XQ

Reviews

5.0 /5 26 Reviews
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Clients say

What clients say about Willett & Co

Clients praise the firm for expertise in conveyancing, wills and estate planning, probate, lasting powers of attorney, and employment law. Reviews highlight smooth property sales, clear explanations, and strong handling of complex estates and legal paperwork. Client-valued soft skills include professionalism, efficiency, proactive support, empathy, approachability, friendliness, and excellent communication. The team is also commended for attention to detail, responsiveness, and providing practical, reassuring advice throughout the process.

Efficient service
Clear communication
Professional team
Helpful advice
Smooth process
Good value
Attention to detail
Empathetic support
Quick responses
Approachable staff

ReviewSolicitors Review List

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Simon Coxshall

Verified
Commercial Property

Excellent service

David was very accommodating, professional and efficient in his undertakings. I highly recommend him and the company.

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A representative from Willett & Co responded to this review

Thank you, Simon, for your kind feedback. We are pleased to hear that David was able to assist you with your mortgage guarantee advice in a professional, efficient and accommodating manner. Your recommendation is greatly appreciated, and we will be sure to pass your comments on to him. Kind regards, Willett & Co Solicitors

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Ajay

Verified
Commercial Property

BEST AND PROFESSIONAL SERVICE

ONE OF BEST COMPANY TO DEAL FOR ALL TYPE OF PROPERTY BUYING ( COMMERCIAL OR RESIDENTIAL) .MR CLIVE WILLETT VERY KIND AND HELPFUL AND PROVIDE QUICK RESPONSE WITH MANY IN DEPTH SEARCHES TO AVOID ANY HEADACHES ONCE PROPERTY IS PURCHASED. HIGHLY RECOMMENDED

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A representative from Willett & Co responded to this review

Thank you, Ajay, for your very kind feedback. We’re delighted to hear that you were pleased with the professional service you received and that Clive was able to assist you with helpful advice and thorough searches throughout your property transaction. Your recommendation is greatly appreciated, and we’re grateful that you chose Willett & Co Solicitors to support you.

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Christie

Verified
Commercial Property

Highly commendable professional services

Mr. Willett and his firm handled a recent business transaction for my limited company and provided an excellent level of communication and advice. I would not hesitate to use their services again.

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A representative from Willett & Co responded to this review

Thank you very much for your kind feedback. We’re really pleased to hear that you were happy with the communication and advice provided throughout your business transaction. It was a pleasure working with you and supporting your company, and we truly appreciate you taking the time to leave a review. We look forward to assisting you again in the future.

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Michael

Verified
Commercial Property

December 2025

Clive is always very thorough and helpful . Very easy to talk to.

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A representative from Willett & Co responded to this review

Thank you, Michael, for taking the time to leave your review. We’re delighted to hear your positive feedback about Clive and that you found him thorough, helpful and easy to talk to. Providing clear and approachable advice is very important to us, and your comments are greatly appreciated.

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Nigel & Ann

Verified
Housing & Property

Property sale and purchase

As always Clive demonstrated his vast knowledge of the law to negociate us through some very complicated transactions, we have total confidence in Clive's knowledge and ability to guide us in whatever aspect of the law we need, he has carried out all our legal work for about 40 years -that speaks for itself!

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A representative from Willett & Co responded to this review

Thank you so much, Nigel & Ann, for your generous feedback and for sharing your experience. We are delighted that Clive’s knowledge and guidance have supported you through even the most complex transactions. It means a great deal to us that you have placed your trust in Willett & Co. for over 40 years, such loyalty truly speaks for itself. We look forward to continuing to assist you whenever you need us. Warm regards, The Willett & Co. Team

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Other Reviews

Profile image of Millie Spearman

Millie Spearman

Wills, Trusts & Probate

Millie

Alison was great to me and Alan in all the transactions in the last three years, I can not recommend her high enough, all our transactions were smooth and no stone left unturned, your help and advice over the last few years has been valuable, thank you once again and I hope you get to enjoy your retirement many thanks Rod Spearman

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A representative from Willett & Co responded to this review

Thank you, Rod, for your kind words and continued trust in Alison over the past three years. We are delighted to hear that she was able to support you and Alan through your transactions and provide the advice and attention to detail that made the process run smoothly. We're also pleased to confirm that, while Alison is reducing her hours, she isn't retiring just yet and will continue to work part-time. We know many clients, like yourself, value her expertise and dedication, so we're delighted that she will still be helping clients for the foreseeable future. Thank you again for your lovely feedback and best wishes for the future.

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Reviews

4.9 /5 337 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Willett & Co

Clients praise the firm for expertise in conveyancing, wills and estate planning, probate, lasting powers of attorney, and employment law. Reviews highlight smooth property sales, clear explanations, and strong handling of complex estates and legal paperwork. Client-valued soft skills include professionalism, efficiency, proactive support, empathy, approachability, friendliness, and excellent communication. The team is also commended for attention to detail, responsiveness, and providing practical, reassuring advice throughout the process.

Efficient service
Clear communication
Professional team
Helpful advice
Smooth process
Good value
Attention to detail
Empathetic support
Quick responses
Approachable staff

ReviewSolicitors Review List

Profile image of Lloyd Bridge

Lloyd Bridge

Verified
Crime/ Criminal Defence

Great

David come straight down to the station to help me,he’s work was great I would highly recommend this firm if your having trouble with the authorities

Solicitors tagged in
this review

A representative from Willett & Co responded to this review

Thank you for taking the time to leave such a kind review. We are pleased to hear that David was able to assist you promptly when you needed support and that you were happy with the service you received. Your recommendation of David and the firm is very much appreciated. – The Team at Willett & Co Solicitors

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Oliver Summers

Verified
Employment

Great Experience Overall

David was very helpful, empathetic and proactive in my case, with a lot of knowledge and experience around employment law. I would/have recommended to friends and family. It's someone who you want in your corner. I'd say if you're used to doing things digitally (e.g. digital signature etc), then the firm tends to seemingly do things in a more traditional way. Not a negative just might be important for those more used to doing things online.

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A representative from Willett & Co responded to this review

Thank you for taking the time to leave such thoughtful feedback. We are delighted to hear that you found David helpful, empathetic and proactive, and that his knowledge and experience gave you confidence and support throughout your matter. Your recommendation to friends and family means a great deal to us. We also appreciate your comments regarding our processes and will certainly take these on board as we continue to develop the way we provide our services. – The Team at Willett & Co Solicitors

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Anonymous

Verified
Wills, Trusts & Probate

House

They done everything that they said they would do, very professional, I understand that things take time, always told me what was happening.

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A representative from Willett & Co responded to this review

Thank you for taking the time to leave your review. We’re delighted to hear that you found our team professional and that we kept you informed throughout the process. We appreciate your understanding that some stages can take time, and we're pleased we were able to keep you updated every step of the way. Thank you for choosing Willett & Co Solicitors.

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Anonymous

Verified
Wills, Trusts & Probate

New wills

Very professional, fairly priced and quickly undertaken. Would have preferred not to receive a reminder text about this review at 6am, just saying!

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A representative from Willett & Co responded to this review

Thank you for taking the time to leave your review. We're delighted to hear that you found our service professional, fairly priced and efficient. We're sorry to hear about the early morning review reminder. Unfortunately, we don't have any control over when these reminder messages are sent by ReviewSolicitors, but we completely understand your feedback and will certainly raise this with them. Thank you again for your comments and for choosing Willett & Co Solicitors. We really appreciate your feedback.

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Anonymous

Verified
Wills, Trusts & Probate

Will revision

A helpful exercise in getting an old will up to date.. Elizabeth was constructive, thoughtful, professional but with just the right degree of firmness to make a dilatory client ‘pull his finger out’. I am pleased to recommend her.

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this review

A representative from Willett & Co responded to this review

Thank you for taking the time to leave such a thoughtful review. We are so pleased to hear that Elizabeth was able to support you through the process of updating your Will. We understand that revisiting these important matters can sometimes be something people put off, so it's wonderful to know that Elizabeth's thoughtful, professional and encouraging approach helped make the process a positive experience. Your recommendation is greatly appreciated, and we wish you all the very best for the future.

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Other Reviews

Profile image of Carol Ellis

Carol Ellis

Housing & Property

Carol

Alison was so efficient right from the start- getting everything ready well before every stage and communicating often. A completely different experience of conveyancing- the best we have ever had. Thankyou Alison

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A representative from Willett & Co responded to this review

Thank you very much for taking the time to leave such a wonderful review. We are delighted to hear that Alison made your conveyancing experience such a positive one and that you particularly appreciated her efficiency, preparation and regular communication throughout the process. Your kind words are very much appreciated, and we will be sure to pass them on to Alison. Thank you for choosing Willett & Co Solicitors. We wish you all the very best for the future. Willett & Co Solicitors

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Chris Taylor

Employment

Chris

David was a massive help. Would recomend him for any employment issues Thanks for all your help

Solicitors tagged in
this review

Thank you for taking the time to leave such a kind review. We are delighted to hear that David was able to provide the help and support you needed. Your recommendation is very much appreciated, and we will be sure to pass your lovely comments on to him. – The Team at Willett & Co Solicitors

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Profile image of Millie Spearman

Millie Spearman

Wills, Trusts & Probate

Millie

Alison was great to me and Alan in all the transactions in the last three years, I can not recommend her high enough, all our transactions were smooth and no stone left unturned, your help and advice over the last few years has been valuable, thank you once again and I hope you get to enjoy your retirement many thanks Rod Spearman

Legal experts tagged in
this review

A representative from Willett & Co responded to this review

Thank you, Rod, for your kind words and continued trust in Alison over the past three years. We are delighted to hear that she was able to support you and Alan through your transactions and provide the advice and attention to detail that made the process run smoothly. We're also pleased to confirm that, while Alison is reducing her hours, she isn't retiring just yet and will continue to work part-time. We know many clients, like yourself, value her expertise and dedication, so we're delighted that she will still be helping clients for the foreseeable future. Thank you again for your lovely feedback and best wishes for the future.

0
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Profile image of joe Cromley

joe Cromley

Wills, Trusts & Probate

joe

My experience with Willett & Co has been first rate. Efficient, considerate and helpful in every way. I cannot recommend them too highly.

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A representative from Willett & Co responded to this review

Thank you very much for your kind words, Joe. We’re delighted to hear that your experience with Willett & Co has been first rate. Providing an efficient, considerate and helpful service is always our priority, so it’s wonderful to know this was reflected in your experience. Your recommendation is greatly appreciated by the whole team. If we can assist you again in the future, please don’t hesitate to get in touch.

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Ann Tamchen

Housing & Property

Ann

Have been asking for some help from the family solicitor for about 3 weeks. Always in court and I was supposed to see him tomorrow but the receptionist has just rung and said he has Covid and can’t see me tomorrow. Dreadful work ethic and won’t be using them again.

Solicitors tagged in
this review

Thank you for your feedback. We are sorry to hear that you feel disappointed with your experience. To clarify, we do not currently have a family solicitor at the firm, and your appointment was arranged with our litigation solicitor. Unfortunately, he has been attending court on a number of matters over recent weeks, and more recently has had to isolate due to testing positive for Covid. This was unforeseen and beyond our control. We fully appreciate that delays can be frustrating, particularly when you are seeking legal support, and we apologise for the inconvenience caused. If you would like to discuss alternative arrangements or explore how we may be able to assist you further, please contact our office directly and we will do our best to help.

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