Fairstep Solicitors Limited logo

Fairstep Solicitors Limited

4.7 | 165 Reviews 165 Reviews | Development plot sales
676 Total Company Reviews info icon Development plot sales | info icon 676 Total Company Reviews Development plot sales | info icon 676 Total Company Reviews

174-176 Hamilton Road, Felixstowe, Suffolk, IP11 7DU

Accepting new clients

174-176 Hamilton Road, Felixstowe, Suffolk, IP11 7DU

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 638826

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Fairstep Solicitors Limited |

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Fairstep Solicitors Limited Review Scores & Client Satisfaction Overview

4.7
Excellent
94%
Value for
Money
11% above
national average
95%+
Success
Rate
16% above
national average
95%
Would
Recommend
14% above
national average
Communication 4.7/5
Initial Impressions 4.6/5
Approachability 4.7/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.7/5
Value for money 4.7/5

Accreditations

Fairstep Solicitors Limited are accredited by

The Law Society accreditation awarded to Fairstep Solicitors Limited
Conveyancing Quality Scheme accreditation awarded to Fairstep Solicitors Limited
Trading names:
Fairstep Solicitors

Description

The practice was originally formed in 1988 and was known as Michael Stephenson & Co. A subsequent partnership with Mark Fairweather from Leiston gave rise to the firm of Fairweather Stephenson & Co which the current Managing Director, Patrick Cooney, joined in 1995. The practice has operated from its premises in Hamilton Road, Felixstowe for many years and continues to increase its client base under the new name of Fairstep Solicitors. We undertake many different areas of legal work, which can be found on our services page, together with particulars of our hardworking team. We pride ourselves on offering a personal and professional service to all our clients and we ensure a proactive approach is taken to all of our work.

Rankings by area of expertise

The rankings below show the areas of expertise that Fairstep Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Fairstep Solicitors Limited Review Scores & Client Satisfaction Overview

4.7
Excellent
93%
Value for
Money
10% above
national average
95%+
Success
Rate
15% above
national average
95%
Would
Recommend
14% above
national average
Communication 4.7/5
Initial Impressions 4.7/5
Approachability 4.7/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.7/5
Value for money 4.7/5

Accreditations

Fairstep Solicitors Limited are accredited by

The Law Society accreditation awarded to Fairstep Solicitors Limited
Conveyancing Quality Scheme accreditation awarded to Fairstep Solicitors Limited
Trading names:
Fairstep Solicitors

Description

The practice was originally formed in 1988 and was known as Michael Stephenson & Co. A subsequent partnership with Mark Fairweather from Leiston gave rise to the firm of Fairweather Stephenson & Co which the current Managing Director, Patrick Cooney, joined in 1995. The practice has operated from its premises in Hamilton Road, Felixstowe for many years and continues to increase its client base under the new name of Fairstep Solicitors. We undertake many different areas of legal work, which can be found on our services page, together with particulars of our hardworking team. We pride ourselves on offering a personal and professional service to all our clients and we ensure a proactive approach is taken to all of our work.

Rankings by area of expertise

The rankings below show the areas of expertise that Fairstep Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Fairstep Solicitors Limited

Contact & Locations - Fairstep Solicitors Limited

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

174-176 Hamilton Road, Felixstowe, Suffolk, IP11 7DU

Reviews

4.7 /5 165 Reviews
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Rating

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Clients say

What clients say about Fairstep Solicitors Limited

The firm specialises in wills, LPAs, probate, conveyancing, remortgages and property transactions, with strong technical knowledge and efficient, timely delivery. Clients praise clear, plain-English advice, fair fees and reliable completion even under tight deadlines. Valued soft skills include friendliness, patience, empathy (notably during bereavement), approachability, excellent communication, responsiveness and professionalism. The team is described as organised, helpful and supportive, going above and beyond to keep clients informed and reduce stress throughout often complex matters.

Friendly staff
Efficient service
Quick responses
Clear communication
Knowledgeable advice
Professional conduct
Helpful guidance
Kind and sensitive
Good value
Reliable support

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Anonymous,

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Housing & Property

House Sale

Great! Very helpful and professional. Fast responses to queries.

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Anonymous

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Help

Good advice and completed efficiently what I needed doing

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Jack Greenard

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Housing & Property

Remortgage

Charlene and team were absolutely fantastic, the process was prolonged with negotiations with my ex partner, but works were completed swiftly and to a very high standard

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Nayan Shah

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Re-morgage

I was recommended by my mortgage advisor to use fairstep solicitor Limited is they are very good and he highly recommended them. They were so good and kept you informed of all the process that was happening. I want to also thank you Gemma who she was looking after my account and she was very helpful and very professional at her work. They are very reasonable and I’ll always recommend and I’ll always use them again as they are very professional very polite clear communication and when everything was going through my final payment, they rang me just to make sure that if I have received the balance of the money that they needed to transfer. Thank you again for all your help and support. We always use and very highly recommend recommended..

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Wendy Staines

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Housing & Property

Excellent

The whole team helped my purchase happen smoothly as it was a very complex purchase

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Other Reviews

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Family Lamb

Family

We used Fairstep Solicitors for our mortgage as first-time buyers, so everything was new to us. Lee and the whole team were amazing, very supportive with all our enquiries and highly organised in keeping track of the remaining steps. We felt well guided throughout the process. Highly recommend!

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Fedor Popel

Fedor

I instructed Fairstep to deal with a remortgage, just over 2 weeks out from my desired switch date - Shaun Torrie handled my matters brilliantly and was fantastic in ensuring that the switch was achieved on time. Highly recommend.

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Josh Fuller

Josh

Absolutely brilliant experience with the sale and purchase of my properties. The whole conveyancing team where brilliant, however I have to pick out Charlotte individually as she is an asset to the team. She replies to your enquiries so quickly and is always keeping you up to date. Wouldn't think twice to use them again 😊 Thank you

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Alan

Alan

Excellent communication, advice, documents and a friendly professional service throughout.

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David

Housing & Property

David

Excellent conveyancing service.

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Reviews

4.7 /5 676 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Fairstep Solicitors Limited

The firm specialises in wills, LPAs, probate, conveyancing, remortgages and property transactions, with strong technical knowledge and efficient, timely delivery. Clients praise clear, plain-English advice, fair fees and reliable completion even under tight deadlines. Valued soft skills include friendliness, patience, empathy (notably during bereavement), approachability, excellent communication, responsiveness and professionalism. The team is described as organised, helpful and supportive, going above and beyond to keep clients informed and reduce stress throughout often complex matters.

Friendly staff
Efficient service
Quick responses
Clear communication
Knowledgeable advice
Professional conduct
Helpful guidance
Kind and sensitive
Good value
Reliable support

ReviewSolicitors Review List

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Mr. Baron

Verified

Helpful and friendly

Very helpful, friendly, service from start to finish. All our questions and concerns were answered and we were put at easy

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Peter Cole

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Fairstep Solicitors Limited

Excellent service received from Chloe Charles preparing g our new Wills. Have already recommended her services to other family members and friends.

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Oluwatayo Oladunjoye

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Good communication

They were really fast and efficient and excellence communication and patience when I ask my questions

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Anonymous

Verified

Very Impressed

Chloe steered us through the process of making Wills and LPAs with great professionalism and efficiency whilst also being very kind at a time when we had suffered bereavement as well. It was a pleasure dealing with her, and we would highly recommend her services.

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Maria,

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Enjoyed 40 years of great service

My late husband was a client of many years and since his passing this legal firm has given me peace and security.

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Other Reviews

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Soroush Sabeti

Soroush

I had a very positive experience with the team throughout my first house purchase journey. I worked with them on two separate matters, and on both occasions they were professional, supportive, and helpful. The first purchase unfortunately did not proceed due to an issue with the documents, but they provided excellent advice and guidance throughout the process, which I truly appreciated. Because of that experience, I chose to work with them again for my second house purchase, and the process went smoothly overall. Towards the end, things became a little slower than I expected, and I had to follow up on some steps many times. However, I understand that the final stages of a property purchase can sometimes be like this. Overall, I am very happy with their service and support. They were reliable, professional, and helped make the process much easier. I would happily recommend them and give them full stars.

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Ashley Newson

Ashley

Great service will be using again,

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Family Lamb

Family

We used Fairstep Solicitors for our mortgage as first-time buyers, so everything was new to us. Lee and the whole team were amazing, very supportive with all our enquiries and highly organised in keeping track of the remaining steps. We felt well guided throughout the process. Highly recommend!

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Graham Thompson

Graham

Chloe at Fairstep, who created my new will, was very friendly, helpful and professional.

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Angela Worrow

Angela

I was very pleased with Fairstop Solicitors and nothing was too much trouble. They were friendly and very helpful so would certainly recommend them. Thank you very much.

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