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Fairstep Solicitors Limited

4.8 | 168 Reviews 168 Reviews | Avoidance Powers
676 Total Company Reviews info icon Avoidance Powers | info icon 676 Total Company Reviews Avoidance Powers | info icon 676 Total Company Reviews

174-176 Hamilton Road, Felixstowe, Suffolk, IP11 7DU

Accepting new clients

174-176 Hamilton Road, Felixstowe, Suffolk, IP11 7DU

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 638826

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Fairstep Solicitors Limited |

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Fairstep Solicitors Limited Review Scores & Client Satisfaction Overview

4.8
Excellent
94%
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.7/5
Initial Impressions 4.7/5
Approachability 4.8/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

Fairstep Solicitors Limited are accredited by

The Law Society accreditation awarded to Fairstep Solicitors Limited
Conveyancing Quality Scheme accreditation awarded to Fairstep Solicitors Limited
Trading names:
Fairstep Solicitors

Description

The practice was originally formed in 1988 and was known as Michael Stephenson & Co. A subsequent partnership with Mark Fairweather from Leiston gave rise to the firm of Fairweather Stephenson & Co which the current Managing Director, Patrick Cooney, joined in 1995. The practice has operated from its premises in Hamilton Road, Felixstowe for many years and continues to increase its client base under the new name of Fairstep Solicitors. We undertake many different areas of legal work, which can be found on our services page, together with particulars of our hardworking team. We pride ourselves on offering a personal and professional service to all our clients and we ensure a proactive approach is taken to all of our work.

Rankings by area of expertise

The rankings below show the areas of expertise that Fairstep Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Fairstep Solicitors Limited Review Scores & Client Satisfaction Overview

4.7
Excellent
93%
Value for
Money
10% above
national average
95%+
Success
Rate
15% above
national average
95%
Would
Recommend
14% above
national average
Communication 4.7/5
Initial Impressions 4.7/5
Approachability 4.7/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.7/5
Value for money 4.7/5

Accreditations

Fairstep Solicitors Limited are accredited by

The Law Society accreditation awarded to Fairstep Solicitors Limited
Conveyancing Quality Scheme accreditation awarded to Fairstep Solicitors Limited
Trading names:
Fairstep Solicitors

Description

The practice was originally formed in 1988 and was known as Michael Stephenson & Co. A subsequent partnership with Mark Fairweather from Leiston gave rise to the firm of Fairweather Stephenson & Co which the current Managing Director, Patrick Cooney, joined in 1995. The practice has operated from its premises in Hamilton Road, Felixstowe for many years and continues to increase its client base under the new name of Fairstep Solicitors. We undertake many different areas of legal work, which can be found on our services page, together with particulars of our hardworking team. We pride ourselves on offering a personal and professional service to all our clients and we ensure a proactive approach is taken to all of our work.

Rankings by area of expertise

The rankings below show the areas of expertise that Fairstep Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Fairstep Solicitors Limited

Meet the team of Fairstep Solicitors Limited

Contact & Locations - Fairstep Solicitors Limited

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00 (Open)
Saturday (Closed)
Sunday (Closed)

174-176 Hamilton Road, Felixstowe, Suffolk, IP11 7DU

Reviews

4.8 /5 168 Reviews
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Rating

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Clients say

What clients say about Fairstep Solicitors Limited

The firm specialises in wills, LPAs, probate, conveyancing, remortgages and property transactions, with strong technical knowledge and efficient, timely delivery. Clients praise clear, plain-English advice, fair fees and reliable completion even under tight deadlines. Valued soft skills include friendliness, patience, empathy (notably during bereavement), approachability, excellent communication, responsiveness and professionalism. The team is described as organised, helpful and supportive, going above and beyond to keep clients informed and reduce stress throughout often complex matters.

Friendly staff
Efficient service
Quick responses
Clear communication
Knowledgeable advice
Professional conduct
Helpful guidance
Kind and sensitive
Good value
Reliable support

ReviewSolicitors Review List

Profile image of Peter Cole

Peter Cole

Verified

Fairstep Solicitors Limited

Excellent service received from Chloe Charles preparing g our new Wills. Have already recommended her services to other family members and friends.

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Anonymous

Verified

Very Impressed

Chloe steered us through the process of making Wills and LPAs with great professionalism and efficiency whilst also being very kind at a time when we had suffered bereavement as well. It was a pleasure dealing with her, and we would highly recommend her services.

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Christopher and Carol Haycock

Outstanding Service.

Having been disappointed by another firm regarding updating our wills, my wife and I contacted Fairstep. What a difference! Oleksandra was friendly, efficient, knowledgeable, and amazingly quick when we explained we had a holiday booked and would really like things done before we went. Yes, all done perfectly, with plenty of time to spare. All the staff we met were lovely. Cannot recommend highly enough.

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Richard Sage

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Very Good !

Very good experience ! Lovely staff ! Completed the Will amendment very quickly !

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Anonymous

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Housing & Property

Excellent service

Very personal, professional service, at a very reasonable price

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Other Reviews

Profile image of Graham Thompson

Graham Thompson

Graham

Chloe at Fairstep, who created my new will, was very friendly, helpful and professional.

0
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Colin

Wills, Trusts & Probate

Colin

Having put off sorting our wills & Power of attorney, our concerns were put to rest very well by Chloe. We would & have recommended Fairstep to anyone.

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Peter

Wills, Trusts & Probate

Peter

Alexandra was a pleasure to deal with.Very polite, efficient and knowledgeable.

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Jane

Wills, Trusts & Probate

Jane

Excellent Service, explained everything in terms you understand, discussed my needs for my Will in detail, it was straight forward to compile, very pleasant and helpful staff

0
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anne

Wills, Trusts & Probate

anne

Very friendly and helpful. Guided myself and my husband through the process of our wills. Answered any questions we had. Quick and efficient process.

0
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Reviews

4.7 /5 676 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Fairstep Solicitors Limited

The firm specialises in wills, LPAs, probate, conveyancing, remortgages and property transactions, with strong technical knowledge and efficient, timely delivery. Clients praise clear, plain-English advice, fair fees and reliable completion even under tight deadlines. Valued soft skills include friendliness, patience, empathy (notably during bereavement), approachability, excellent communication, responsiveness and professionalism. The team is described as organised, helpful and supportive, going above and beyond to keep clients informed and reduce stress throughout often complex matters.

Friendly staff
Efficient service
Quick responses
Clear communication
Knowledgeable advice
Professional conduct
Helpful guidance
Kind and sensitive
Good value
Reliable support

ReviewSolicitors Review List

Profile image of Mr. Baron

Mr. Baron

Verified

Helpful and friendly

Very helpful, friendly, service from start to finish. All our questions and concerns were answered and we were put at easy

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Peter Cole

Verified

Fairstep Solicitors Limited

Excellent service received from Chloe Charles preparing g our new Wills. Have already recommended her services to other family members and friends.

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this review

0
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Oluwatayo Oladunjoye

Verified

Good communication

They were really fast and efficient and excellence communication and patience when I ask my questions

0
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Anonymous

Verified

Very Impressed

Chloe steered us through the process of making Wills and LPAs with great professionalism and efficiency whilst also being very kind at a time when we had suffered bereavement as well. It was a pleasure dealing with her, and we would highly recommend her services.

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this review

0
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Maria,

Verified

Enjoyed 40 years of great service

My late husband was a client of many years and since his passing this legal firm has given me peace and security.

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Other Reviews

Profile image of Soroush Sabeti

Soroush Sabeti

Soroush

I had a very positive experience with the team throughout my first house purchase journey. I worked with them on two separate matters, and on both occasions they were professional, supportive, and helpful. The first purchase unfortunately did not proceed due to an issue with the documents, but they provided excellent advice and guidance throughout the process, which I truly appreciated. Because of that experience, I chose to work with them again for my second house purchase, and the process went smoothly overall. Towards the end, things became a little slower than I expected, and I had to follow up on some steps many times. However, I understand that the final stages of a property purchase can sometimes be like this. Overall, I am very happy with their service and support. They were reliable, professional, and helped make the process much easier. I would happily recommend them and give them full stars.

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Ashley Newson

Ashley

Great service will be using again,

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Family Lamb

Family

We used Fairstep Solicitors for our mortgage as first-time buyers, so everything was new to us. Lee and the whole team were amazing, very supportive with all our enquiries and highly organised in keeping track of the remaining steps. We felt well guided throughout the process. Highly recommend!

0
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Graham Thompson

Graham

Chloe at Fairstep, who created my new will, was very friendly, helpful and professional.

0
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Angela Worrow

Angela

I was very pleased with Fairstop Solicitors and nothing was too much trouble. They were friendly and very helpful so would certainly recommend them. Thank you very much.

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