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Eric Robinson Solicitors

5.0 | 46 Reviews 46 Reviews | Employment
2,576 Total Company Reviews info icon Employment | info icon 2,576 Total Company Reviews Employment | info icon 2,576 Total Company Reviews

4 The Square, Richmond, Surrey, TW9 1DZ

Accepting new clients

4 The Square, Richmond, Surrey, TW9 1DZ

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 641251

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Eric Robinson Solicitors |

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Eric Robinson Solicitors Review Scores & Client Satisfaction Overview

5.0
Excellent
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 5.0/5
Initial Impressions 4.9/5
Approachability 5.0/5
Documentation Accuracy 5.0/5
Legal Knowledge 5.0/5
Value for money 4.9/5

Accreditations

Eric Robinson Solicitors are accredited by

Children Law accreditation awarded to Eric Robinson Solicitors
Family Mediation accreditation awarded to Eric Robinson Solicitors
Criminal Litigation accreditation awarded to Eric Robinson Solicitors

Description

Making Law, Make Sense. Law is supposed to make life simpler, clearer and more predictable. At Eric Robinson Solicitors it is our job to make the law work for you. That means being easy to talk to. It means using real language rather than legal jargon. And it means doing everything we can to help you, or your business, get what you need. Our mission is making law, make sense.

Rankings by area of expertise

The rankings below show the areas of expertise that Eric Robinson Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Eric Robinson Solicitors Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
13% above
national average
95%+
Success
Rate
15% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.8/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Eric Robinson Solicitors are accredited by

Children Law accreditation awarded to Eric Robinson Solicitors
Family Mediation accreditation awarded to Eric Robinson Solicitors
Criminal Litigation accreditation awarded to Eric Robinson Solicitors

Description

Making Law, Make Sense. Law is supposed to make life simpler, clearer and more predictable. At Eric Robinson Solicitors it is our job to make the law work for you. That means being easy to talk to. It means using real language rather than legal jargon. And it means doing everything we can to help you, or your business, get what you need. Our mission is making law, make sense.

Rankings by area of expertise

The rankings below show the areas of expertise that Eric Robinson Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Eric Robinson Solicitors

Meet the team of Eric Robinson Solicitors

Contact & Locations - Eric Robinson Solicitors

Opening hours

Monday 09:00–17:30
Tuesday 09:00–17:30
Wednesday 09:00–17:30
Thursday 09:00–17:30
Friday 09:00–17:30
Saturday (Closed)
Sunday (Closed)

4 The Square, Richmond, Surrey, TW9 1DZ

Reviews

5.0 /5 46 Reviews
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Clients say

What clients say about Eric Robinson Solicitors

The firm is praised for expertise in residential conveyancing, wills, probate, lasting powers of attorney, inheritance matters, employment advice and divorce/separation work. Clients value its clear legal guidance, attention to detail and ability to handle complex or time-sensitive cases smoothly. Soft skills repeatedly highlighted include professionalism, friendliness, patience, empathy, responsiveness and reassuring communication. The team is also commended for being approachable, efficient, proactive and easy to understand, helping clients feel fully informed and supported throughout.

Clear communication
Professional service
Efficient handling
Knowledgeable advice
Friendly approach
Prompt responses
Kept informed
Stress-free process
Patient support
Thorough attention

ReviewSolicitors Review List

Profile image of Lisa Allen

Lisa Allen

Verified

Easy, Quick, friendly service

Nayo handled my redundancy settlement agreement with expertise, promptly, in a friendly manor and was great at explaining everything to me, making it easy to understand. Made the whole process go smoothly - I can't thank him enough

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Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for taking the time to leave such positive feedback. We are delighted to hear that Nayo Kirkpatrick provided a friendly, efficient and professional service, and that he was able to guide you through your redundancy settlement agreement in a clear and straightforward way. Your kind comments will be passed on to Nayo. Thank you again for your recommendation and for choosing Eric Robinson Solicitors.

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Anonymous

Verified

Fast, efficient service

I used Eric Robinsons whilst going through redundancy, Nayo reached out immediately, was efficient and timely and helped me through the process.

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Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for your kind review. We are delighted to hear that you were pleased with the service you received and greatly appreciate you taking the time to share your feedback.

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Anonymous

Verified
Employment

Employment Agreement

Direct contact with my solicitor, who was proactive, easy to understand, kept me fully aware and most importantly was honest. Would definitely use again and would highly recommend

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Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for taking the time to leave your review. We are pleased to hear that you were happy with the service you received and appreciate your kind feedback.

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Mich

Verified
Employment

Thank you Nayo!

I had a really positive experience dealing with Nayo on an employment matter. He was professional but also very easy to talk to, which made a stressful situation feel much more manageable. He took the time to really understand my situation and gave honest, straightforward advice throughout. Communication was excellent, and I felt supported every step of the way. I’d definitely recommend Nayo to anyone needing help with employment law. Thanks again for all your help!

Solicitors tagged in
this review

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for your 5-star review. Our team is committed to delivering an attentive service and achieving the best possible outcomes for our clients. Your feedback means a great deal to us.

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Linda L

Verified
Employment

Excellent Service

Nayo was very helpful. Friendly, supportive and professional throughout the consultation. Great advice followed up in writing, pointing me in the right direction.

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Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for taking the time to share your experience. We’re pleased that you received an excellent service and we thank you for instructing our firm.

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Other Reviews

Profile image of Chris Savage

Chris Savage

Chris

I had the pleasure of dealing with Chelsea for a employment case. She was always very quick to reply to emails and dealt with my case very quickly. Her help and advice during the process was invaluable, she explained everything perfectly, I never felt rushed. Chelsea made me feel very at ease, with a calm, reassuring, knowledgeable manner. I came away from the whole process feeling very positive and good about myself and reassured going forward from my case. Thank you.

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for your 5-star review. Our team is committed to delivering an attentive service and achieving the best possible outcomes for our clients. Your feedback means a great deal to us.

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Lauren

Employment

Lauren

I recently worked with Chelsea Marsh, and I cannot recommend her highly enough. From start to finish, Chelsea provided outstanding support, clear guidance, and consistently prompt communication. She handled my settlement agreement under a very short deadline and still delivered an incredibly thorough and professional service. Chelsea made the entire process far less stressful and ensured I understood every step along the way. Her expertise, patience, and straightforward communication were invaluable, and I am genuinely grateful for everything she did on my behalf. I would confidently recommend Chelsea to anyone seeking a solicitor who is both highly skilled and supportive.

Solicitors tagged in
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Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Tim Stormcrow

Tim

I recently worked with Chelsea Marsh, and I couldn’t have asked for a better experience. She was professional, patient, and explained everything clearly at every stage. Chelsea made what was a very stressful situation feel manageable and guided me through to a fair and smooth resolution. I’d highly recommend her to anyone needing employment law advice.

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Profile image of happy days “Why Wait ?” Lifes to short

happy days “Why Wait ?” Lifes to short

happy

Chelsea has done a fantastic job supporting me , she is very conscientious, attention to detail and clarified my requirements. Most importantly and unusually for solicitors resolved my issue in an efficient an timely manner without any FAF !. I would recommend Chelsea to anyone who requires legal advice around there employment.

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Hardeep

Employment

Hardeep

Fantastic service again from Eric Robinson. Special thank you to Harinder Sangha and Chelsea Marsh for their high quality support and swift communications. Would not hesitate to use again.

Solicitors tagged in
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Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Reviews

4.9 /5 2576 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Eric Robinson Solicitors

The firm is praised for expertise in residential conveyancing, wills, probate, lasting powers of attorney, inheritance matters, employment advice and divorce/separation work. Clients value its clear legal guidance, attention to detail and ability to handle complex or time-sensitive cases smoothly. Soft skills repeatedly highlighted include professionalism, friendliness, patience, empathy, responsiveness and reassuring communication. The team is also commended for being approachable, efficient, proactive and easy to understand, helping clients feel fully informed and supported throughout.

Clear communication
Professional service
Efficient handling
Knowledgeable advice
Friendly approach
Prompt responses
Kept informed
Stress-free process
Patient support
Thorough attention

ReviewSolicitors Review List

Profile image of Max Murray

Max Murray

Conveyencing

Prompt, professional, efficient service with clear, concise communication during house purchase process. 5 stars

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Robert Hanley

Verified

Excellent advice and Service

I recently sought advice from Matthew Porter about my Will . Having researched the subject myself it was good to get Matthew’s expert knowledge and help to prepare the WILL for me. He answered all my questions including some tips on what I can do to make the probate easier for my family upon my demise. This level of professional advice gives my great peace of mind . So thank you.

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Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you, Robert, for your kind review. We are delighted to hear that Matthew Porter's advice and guidance gave you peace of mind when preparing your Will. It is particularly pleasing to know that you found the process informative and that the additional guidance regarding future probate matters was helpful. We very much appreciate your recommendation and thank you for taking the time to share your experience.

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anonymous

Trust Registration and Claiming

Knowledgeable. Helped us quickly and made it understandable.

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Profile image of Roger James

Roger James

Verified

Excellent Service and Value for Money

I was delighted with the service from Stephanie Ponton. She took the time to understand what was important, was very responsive, cared about achieving my objectives, explained everything clearly and was very knowledgeable and easy to deal with. I have no hesitation recommending her to others.

Solicitors tagged in
this review

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you, Roger for your kind feedback. We are delighted to hear that Stephanie Ponton provided a responsive, knowledgeable and supportive service, and that she took the time to understand what was important to you. We greatly appreciate your recommendation and are pleased that you felt the service represented good value for money

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Sarah Haynes

Verified

Great service!

Very thorough in dealing with a complicated house purchase. I was well informed throughout. Would use again.

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Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you, Sarah, for your kind review. We are delighted to hear that you felt well informed throughout your house purchase and that the service provided by Elisabeth Smith met your expectations. Your comments regarding communication, thoroughness and support during a complicated transaction are greatly appreciated. Thank you for taking the time to share your feedback, and we wish you all the best in your new home.

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Other Reviews

Profile image of Michael Bailey

Michael Bailey

Michael

Awful ! Unprofessional, slow to respond, not convinced they actually know what they’re doing, especially the useless trainee they have who has ruined everything. DO NOT USE !

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Profile image of Phil Sheldrake

Phil Sheldrake

Phil

Ben at Eric Robinson Solicitors in Lymington recently carried out conveyancing services for my late parent's property. Ben was absolutely brilliant throughout the whole process, always ready to answer any questions and provide assurance when doubts crept in. I really wouldn't hesitate to recommend Ben to anyone looking for open and transparent conveyancing. Thank you Ben!

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for taking the time to leave such a positive review. We are delighted to hear that you were pleased with the service provided by Ben and that he was able to support you through the conveyancing process with clear communication and reassurance throughout. Your recommendation is greatly appreciated.

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Euan Anderson

Euan

Although my house purchase ultimately fell through due to issues on the seller’s side, I was very happy with the service I received from Elisabeth Smith at Eric Robinson Solicitors. As a first-time buyer, I particularly valued Elisabeth’s responsiveness and the way she kept me fully informed throughout the process. She provided clear and professional guidance, was always thorough in addressing my concerns, and took the time to explain matters whenever I needed clarification. I always felt confident that Elisabeth was acting in my best interests. I was very impressed with Elisabeth’s work and would have no hesitation in recommending her to anyone looking for a solicitor to handle their property purchase.

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patricia rooney

patricia

We can honestly say that Michelle Parker at Eric Robinsons, Bitterns, was the most efficient and helpful Conveyancing Solicitor we've ever dealt with. She always got back to us immediately, always helped where necessary, and we would most certainly recommend her to anyone. She was brilliant - thank you

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

We appreciate you taking the time to leave such a positive review. It is wonderful to hear that you were happy with your experience and the service you received.

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Profile image of Rebecca Liane Simmonds

Rebecca Liane Simmonds

Housing & Property

Rebecca Liane's experience...

Michelle was great (as always) which is why I’ve used her since 2018! Will definitely recommend to friends and family - thanks Michelle and Allison! All the best!

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Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Many thanks for your review. We are pleased to learn that you had a positive experience and that our service met your expectations

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