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Eric Robinson Solicitors

5.0 | 123 Reviews 123 Reviews | Lasting Powers
2,476 Total Company Reviews info icon Lasting Powers | info icon 2,476 Total Company Reviews Lasting Powers | info icon 2,476 Total Company Reviews

4 The Square, Richmond, Richmond, Surrey, TW9 1DZ

Accepting new clients

4 The Square, Richmond, Richmond, Surrey, TW9 1DZ

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 641251

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Eric Robinson Solicitors Review Scores & Client Satisfaction Overview

5.0
Excellent
94%
Value for
Money
11% above
national average
95%+
Success
Rate
18% above
national average
95%+
Would
Recommend
18% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.9/5
Value for money 4.7/5

Accreditations

Eric Robinson Solicitors are accredited by

Children Law accreditation awarded to Eric Robinson Solicitors
Family Mediation accreditation awarded to Eric Robinson Solicitors
Criminal Litigation accreditation awarded to Eric Robinson Solicitors

Description

Making Law, Make Sense. Law is supposed to make life simpler, clearer and more predictable. At Eric Robinson Solicitors it is our job to make the law work for you. That means being easy to talk to. It means using real language rather than legal jargon. And it means doing everything we can to help you, or your business, get what you need. Our mission is making law, make sense.

Rankings by area of expertise

The rankings below show the areas of expertise that Eric Robinson Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Eric Robinson Solicitors Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
13% above
national average
95%+
Success
Rate
15% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.9/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Eric Robinson Solicitors are accredited by

Children Law accreditation awarded to Eric Robinson Solicitors
Family Mediation accreditation awarded to Eric Robinson Solicitors
Criminal Litigation accreditation awarded to Eric Robinson Solicitors

Description

Making Law, Make Sense. Law is supposed to make life simpler, clearer and more predictable. At Eric Robinson Solicitors it is our job to make the law work for you. That means being easy to talk to. It means using real language rather than legal jargon. And it means doing everything we can to help you, or your business, get what you need. Our mission is making law, make sense.

Rankings by area of expertise

The rankings below show the areas of expertise that Eric Robinson Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Eric Robinson Solicitors

Contact & Locations - Eric Robinson Solicitors

Opening hours

Monday 09:00–17:30
Tuesday 09:00–17:30
Wednesday 09:00–17:30
Thursday 09:00–17:30
Friday 09:00–17:30
Saturday (Closed)
Sunday (Closed)

4 The Square, Richmond, Richmond, Surrey, TW9 1DZ

Reviews

5.0 /5 123 Reviews
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Clients say

What clients say about Eric Robinson Solicitors

The firm specialises in conveyancing, wills, probate, LPAs, commercial property and employment matters, demonstrating strong technical expertise and attention to detail. Clients praise clear, timely communication, responsiveness and reliability. Soft skills highlighted include professionalism, empathy, patience, approachability and practical problem‑solving, with many noting supportive, reassuring and friendly service that makes stressful processes feel straightforward and well managed.

professional
knowledgeable
responsive
friendly
efficient
communicative
supportive
empathetic
thorough
approachable

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified
Wills, Trusts & Probate

Preparation of Wills and LPAs

Jo Collinson gave clear information about the process and our options. She helped us to complete the forms and identified other considerations that we needed to address. Very happy with the service provided

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Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for taking the time to share your experience. We’re pleased that you were very happy with the service provided and thank you for instructing our firm.

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Anonymous

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New Wills

We received an efficient and effective service in drafting new Wills. Clear explanations of current laws and legislation was provided, draft Wills were produced promptly with detailed explanations of the legal definitions.

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Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for your 5-star review. Our team is committed to delivering an attentive service and achieving the best possible outcomes for our clients. Your feedback means a great deal to us.

0
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anonymous

Verified
Wills, Trusts & Probate

Essential documentation, easily achieved

We recognised the importance of having Wills and Powers of Attorney in place so chose Eric Robinson, our local solicitors to assist us. From our first meeting with Kelly Smith we knew we had chosen well. Kelly passed over information in a simple, professional manner, allowing us to quickly understand what we needed to convey to her. The draft documents were prepared and issued to us in a timely manner so that finalisation was simple. Our thanks to Kelly.

Legal experts tagged in
this review

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for your review. We appreciate the positive feedback you have given us and which we have passed onto Kelly. We look forward to working with you again in the future.

0
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anonymous

Verified
Wills, Trusts & Probate

Renewing my Will

I am absolutely delighted with the way in which Victoria helped me with the renewal of my Will. She was friendly and professional and immediately put me at my ease. Her knowledge and advice were excellent. This made the whole experience so much easier for me and my family. I really appreciated all that Victoria did and for checking the the Power of Attorney was correct. Many Thanks

Legal experts tagged in
this review

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for your review. We appreciate the positive feedback you have given us and which we have passed onto Victoria. We look forward to working with you again in the future.

0
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Carl Jennings

Verified

LPA

Daniel supported us with applying for LPA’s for my father in law recently, moving quickly to get these sorted at a very difficult time. Daniel communicated with us constantly giving reassurance along the way. I would recommend him and his company to anyone in the area. Many thanks

Solicitors tagged in
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Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for your review. We appreciate the positive feedback you have given us and which we have passed onto Daniel. We look forward to working with you again in the future.

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Other Reviews

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Phill

Housing & Property

Phill's experience...

My email thanks to Ben Morgan in Lymington: Thank you so much for all your help and guidance during what was a lengthy process. We got there in the end and I will progress with the Office of Public Guardian to have my name registered correctly. On behalf of my aunt and my sister thank you once again for your valued professionalism and perseverance.

Legal experts tagged in
this review

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

0
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Eric

Verified

Wills, Trusts and Probate

had a fantastic service from the 2 ladies we dealt with,very friendly staff who were very knowledgable and professional,would definitely recommend

0
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Pauline

Pauline

My husband and I have recently made new wills and with the help of Natalie Hall of Eric Robinson Richmond. We found Ms Hall very helpful and pleasant to deal with. She drew up our wills in clear and precise language with a minimum of delay. I would highly recommend her services to anyone requiring a will or advice about an estate or estate planning.

0
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Linda

Linda

Due to very stressful circumstances I needed the help of a solicitor to deal with activating a Power of Attorney, a Will and Grant of Probate, and a Deed of Variation. Jodi Hamlin dealt with all of this in a sympathetic and professional way and really eased the burden. Following this she then helped us rewrite our own wills. I have complete confidence in her advice and efficiency.

0
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Sharon

Verified

Wills, Trusts and Probate

Unfortunately, because of the local location to me, I made the decision to use Eric Robinson Solicitor ( Bitterne office ) to process both my Father's and Mother's Probates. From the beginning the service was not as I would expect and sadly this deteriorated throughout my experience. The communication was a joke. After requesting a call back from my Solicitor, many times, rarely and almost never did it happen . I had to keep chasing to get answers. Sadly as time went by the situation worsened and eventually I had no option but to report the company to the Ombudsman, who dealt with it to my satisfaction. I would avoid using this firm for any reason whatsoever.

1
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Reviews

4.9 /5 2476 Reviews
Filter your results
Star rating
Review Source

Rating

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Clients say

What clients say about Eric Robinson Solicitors

The firm specialises in conveyancing, wills, probate, LPAs, commercial property and employment matters, demonstrating strong technical expertise and attention to detail. Clients praise clear, timely communication, responsiveness and reliability. Soft skills highlighted include professionalism, empathy, patience, approachability and practical problem‑solving, with many noting supportive, reassuring and friendly service that makes stressful processes feel straightforward and well managed.

professional
knowledgeable
responsive
friendly
efficient
communicative
supportive
empathetic
thorough
approachable

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified

Divorce

Sam was great during the divorce process.

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0
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anonymous

Verified
Wills, Trusts & Probate

Will

5 STAR, professional, efficient, knowledgeable, first class service, pleasure to deal with, friendly, approachable, direct contact, honest, straightforward, timely responses, refreshing approach, would recommend, clear and practical advice, the bill was correct, would use again, easy to understand and great legal knowledge.

Legal experts tagged in
this review

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for taking the time to leave your review. We are pleased to hear that you were happy with the service you received and appreciate your kind feedback.

0
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Geoff

Verified
Housing & Property

House Sale

Chantelle Bennett was right on to all the detail (as were we) and mercifully the whole deal went through smoothly.

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Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

We really appreciate you taking the time to share your experience. Thank you for your kind words and for choosing our firm to assist you.

0
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Anonymous

Verified
Wills, Trusts & Probate

Grant of Probate

Speedy, friendly and helpful. Ben kept us informed at all stages of process.

Solicitors tagged in
this review

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for your positive review. We are grateful for your feedback and are delighted that we were able to assist you.

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anonymous

Verified
Wills, Trusts & Probate

Will

I would recommend Eric Robinson Solicitors as they did what I wanted. A smooth process.

Solicitors tagged in
this review

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for taking the time to leave your review. We are pleased to hear that you were happy with the service you received and appreciate your kind feedback.

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Other Reviews

Profile image of Donna Edginton

Donna Edginton

Housing & Property

Donna's experience...

Ben was very helpful and I’m grateful for this during an emotional time. I would recommend Eric Robinson to anyone who requires a solicitor. I’m very pleased to have chosen you

Legal experts tagged in
this review

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

We really appreciate you taking the time to share your experience. Thank you for your kind words and for choosing our firm to assist you.

0
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Stephanie Palmer

Housing & Property

Stephanie's experience...

Sarah was fantastic at communicating with us as our sale and purchase progressed. She was patient and accommodating and worked hard to get our sale over the line when there were tricky issues posed by our buyers' solicitor.

Solicitors tagged in
this review

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for leaving such a positive review. We are pleased that you were satisfied with the service provided and value your feedback.

0
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Profile image of Stephanie Palmer

Stephanie Palmer

Housing & Property

Stephanie's experience...

Sarah was fantastic at communicating with us as our sale and purchase progressed. She was patient and accommodating and worked hard to get our sale over the line when there were tricky issues posed by our buyers' solicitor.

Solicitors tagged in
this review

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for leaving such a positive review. We are pleased that you were satisfied with the service provided and value your feedback.

0
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Andy Duff

Andy

Used Eric Robinson Bitterne for my conveyancing, Cathy Bailey was amazing. Very friendly, helpful and responsive to any queries or questions. I would highly recommend them.

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for taking the time to leave your review. We are pleased to hear that you were happy with the service you received and appreciate your kind feedback

0
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Kevin Luter

Kevin

Excellent service

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for taking the time to share your experience. We’re pleased that you were very happy with the service provided and thank you for instructing our firm.

0
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