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Eric Robinson Solicitors

4.6 | 47 Reviews 47 Reviews | Professional Negligence
2,434 Total Company Reviews info icon Professional Negligence | info icon 2,434 Total Company Reviews Professional Negligence | info icon 2,434 Total Company Reviews

4 The Square, Richmond, Richmond, Surrey, TW9 1DZ

Accepting new clients

4 The Square, Richmond, Richmond, Surrey, TW9 1DZ

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 641251

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Eric Robinson Solicitors |

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Eric Robinson Solicitors Review Scores & Client Satisfaction Overview

4.6
Excellent
84%
Value for
Money
89%
Success
Rate
89%
Would
Recommend
Communication 4.5/5
Initial Impressions 4.6/5
Approachability 4.5/5
Documentation Accuracy 4.5/5
Legal Knowledge 4.5/5
Value for money 4.2/5

Accreditations

Eric Robinson Solicitors are accredited by

Children Law accreditation awarded to Eric Robinson Solicitors
Family Mediation accreditation awarded to Eric Robinson Solicitors
Criminal Litigation accreditation awarded to Eric Robinson Solicitors

Description

Making Law, Make Sense. Law is supposed to make life simpler, clearer and more predictable. At Eric Robinson Solicitors it is our job to make the law work for you. That means being easy to talk to. It means using real language rather than legal jargon. And it means doing everything we can to help you, or your business, get what you need. Our mission is making law, make sense.

Rankings by area of expertise

The rankings below show the areas of expertise that Eric Robinson Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Eric Robinson Solicitors Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
13% above
national average
95%+
Success
Rate
15% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.9/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Eric Robinson Solicitors are accredited by

Children Law accreditation awarded to Eric Robinson Solicitors
Family Mediation accreditation awarded to Eric Robinson Solicitors
Criminal Litigation accreditation awarded to Eric Robinson Solicitors

Description

Making Law, Make Sense. Law is supposed to make life simpler, clearer and more predictable. At Eric Robinson Solicitors it is our job to make the law work for you. That means being easy to talk to. It means using real language rather than legal jargon. And it means doing everything we can to help you, or your business, get what you need. Our mission is making law, make sense.

Rankings by area of expertise

The rankings below show the areas of expertise that Eric Robinson Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Eric Robinson Solicitors

Meet the team of Eric Robinson Solicitors

Contact & Locations - Eric Robinson Solicitors

Opening hours

Monday 09:00–17:30
Tuesday 09:00–17:30
Wednesday 09:00–17:30
Thursday 09:00–17:30
Friday 09:00–17:30
Saturday (Closed)
Sunday (Closed)

4 The Square, Richmond, Richmond, Surrey, TW9 1DZ

Reviews

4.6 /5 47 Reviews
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Clients say

What clients say about Eric Robinson Solicitors

Clients praise the firm for strong specialisms in conveyancing, wills, probate, lasting powers of attorney, commercial and employment law. Reviews highlight technical expertise, attention to detail and efficient, timely handling of complex matters. Valued soft skills include clear communication, responsiveness, empathy, patience and professionalism; clients also note approachability, warmth, tenacity and a reassuring, supportive manner that reduces stress and delivers positive outcomes.

clear communication
professional service
friendly staff
efficient process
responsive team
empathetic support
attention to detail
timely updates
stress free
knowledgeable advice

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified

New Wills

We received an efficient and effective service in drafting new Wills. Clear explanations of current laws and legislation was provided, draft Wills were produced promptly with detailed explanations of the legal definitions.

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anonymous

Verified
Wills, Trusts & Probate

Essential documentation, easily achieved

We recognised the importance of having Wills and Powers of Attorney in place so chose Eric Robinson, our local solicitors to assist us. From our first meeting with Kelly Smith we knew we had chosen well. Kelly passed over information in a simple, professional manner, allowing us to quickly understand what we needed to convey to her. The draft documents were prepared and issued to us in a timely manner so that finalisation was simple. Our thanks to Kelly.

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Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for your review. We appreciate the positive feedback you have given us and which we have passed onto Kelly. We look forward to working with you again in the future.

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Elyse Roberts

Verified
Wills, Trusts & Probate

Professional

Jo was very professional, explained every step and had excellent communication. I would recommend Eric Robinson Solicitors to everyone.

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Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for your review. We appreciate the positive feedback you have given us and which we have passed onto Jo. We look forward to working with you again in the future.

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anonymous

Professional and down to earth

Kelly was great. I asked Kelly to draft my new will. Kelly left no stone unturned, Kelly was also easy to talk to and not snooty as I’ve found some solicitors. Kelly completed all tasks quickly and had a good eye for detail. Thank you Kelly, I would recommend you to all my friends without hesitation.

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this review

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

We are grateful for your generous feedback. It was a pleasure working with you, and we’re glad we could provide you with a good service. Please don’t hesitate to reach out if we can assist you in the future.

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Anonymous

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Professional

How well Daniel delt with my late fathers estate in spite of the many complications,this was handled with much care and we were kept informed.We also used the conveyance team again handled expertly

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Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for your review. We appreciate the positive feedback you have given us and which we have passed onto Daniel. We look forward to working with you again in the future.

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Other Reviews

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Jeremy

Jeremy

I recently purchased a property with Merriman, and they were very professional & helpful in navigating a tricky & drawn-out process. Natalie Plank & later Kelly Carson & Daniel Slade were responsible for my case, and I felt I was in good hands throughout.

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Daniel

Daniel

I have used Eric Robinson many time and this time I had Samantha and Cathy who were amazing. There was many stresses going on whilst selling my property due to my buyers solicitors being not that great. Samantha and Cathy persistently chased for results from them over and over again and it must have been a real headache for them but they are really professional and continued to push to get a result in the end. My sale did drag on longer than average but at no fault of Eric Robinson and all at fault with my buyers solicitors. Samantha and Cathy were ready almost two months ago and did a great job.

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Nadia

Nadia

Used Eric Robinson Bitterne in the past and again more recently and will definitely use their services in the future. Samantha Gilby was exceptional and responded to all of my queries promptly, dealing with my case very efficiently.

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Dawn

Housing & Property

Dawn's experience...

We had changed solicitor without being notified and she was rude and no very approachable, overall disappointed and would not recommend

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Richard

Housing & Property

Richard's experience...

Email enquiries rarely answered ,very slow taking on board what property we were talking about ,lost emails from buyer lnot seen and putting our progress back by many weeks

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Reviews

4.9 /5 2434 Reviews
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Star rating
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Clients say

What clients say about Eric Robinson Solicitors

Clients praise the firm for strong specialisms in conveyancing, wills, probate, lasting powers of attorney, commercial and employment law. Reviews highlight technical expertise, attention to detail and efficient, timely handling of complex matters. Valued soft skills include clear communication, responsiveness, empathy, patience and professionalism; clients also note approachability, warmth, tenacity and a reassuring, supportive manner that reduces stress and delivers positive outcomes.

clear communication
professional service
friendly staff
efficient process
responsive team
empathetic support
attention to detail
timely updates
stress free
knowledgeable advice

ReviewSolicitors Review List

Profile image of anonymous

anonymous

Housing & Property

Amazing service

Kelly was amazing from start to finish, she kept us updated all the time and was extremely thorough.

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Tim

Verified
Housing & Property

Amazing Service

Chantelle Bennett at Eric Robinson Solicitors made the whole sale process fornus extreme smooth. Her professionalism and understanding made contacting her very easy. If you are looking for a solicitor - we would highly recommend her and Eric Robinson Solicitors

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Richard Bainbridge

Verified

My journey in obtaining Probate

Flavia was organised, professional, clear and sympathetic in everything she did.

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Anonymous

Verified

New Wills

We received an efficient and effective service in drafting new Wills. Clear explanations of current laws and legislation was provided, draft Wills were produced promptly with detailed explanations of the legal definitions.

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this review

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Charlotte Moore

Verified
Commercial Property

Chantelle Bennet

Chantelle has been an amazing solicitor helping us with our house buying process. She was great with communication and answered all our questions promptly. Chantelle made our house buying process smooth and stress free. We would 100% recommend using these solicitors!

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Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for your 5-star review. Our team is committed to delivering an attentive service and achieving the best possible outcomes for our clients. Your feedback means a great deal to us.

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Other Reviews

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Alysha T

Alysha

We couldn't be happier with the service we received from Eric Robinson Solicitors. Hazzra Huxford and Sylvia Garcia were both fantastic working on the sale of our property and onward purchase. We exchanged contracts just 6.5 weeks after offers were accepted! The whole experience was smooth and stress free, with the best communication and continuous regular updates we've experienced working with a conveyancing solicitor. We would highly recommend Eric Robinson Solicitors.

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for taking the time to share your experience. We’re pleased that you received an excellent service and we thank you for instructing our firm.

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Ken Brown

Ken

Cathy and Samantha have been extremely helpful and Cathy has also been very supportive during a rather protacted sale, none of which was their fault, at a very difficult time for me. Everything has been concluded successfully and I am extremely grateful.

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for your 5-star review. Our team is committed to delivering an attentive service and achieving the best possible outcomes for our clients. Your feedback means a great deal to us.

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Deponkor paul

Deponkor

We are so happy to finally move into our new home, and it would not have been possible without Michelle Parker’s hard work and support throughout the entire process. Michelle was absolutely amazing, and we are truly grateful that she handled our case. The transaction was very dramatic and frustrating at times, but Michelle’s professionalism, patience, effective communication, and continuous efforts helped us get through everything successfully. She was always supportive, responsive, and reassuring during a stressful time. I honestly don’t have enough words to thank Michelle Parker for everything she did for us. I would highly recommend her to anyone looking for a reliable and dedicated solicitor.

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for your 5-star review. Our team is committed to delivering an attentive service and achieving the best possible outcomes for our clients. Your feedback means a great deal to us.

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Han S

Han

We recently bought our first home and were recommended Eric Robinson by a friend - our solicitor Michelle was absolutely wonderful. Extremely responsive and helpful and warm and just made the whole process feel easy. She was also very patient with my constant barrage of questions! We bought our house in south east London so even if you’re not based in Southampton I strongly recommend this office. Shout out to Afshana and Allison too who covered for Michelle when she was off who were also excellent - really impressed at how they ALWAYS had cover lined up to keep things moving along and someone would ALWAYS reply to you and never leave you hanging. Anyway - would rate them 10/10 and new home is great and it was relatively painless experience! Thank you lovely Bitterne team.

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for your 5-star review. Our team is committed to delivering an attentive service and achieving the best possible outcomes for our clients. Your feedback means a great deal to us.

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Geoffrey

Geoffrey

Excellent service. I was kept advised of progress throughout and any query I had was dealt with in a speedy and professional manner.

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for taking the time to share your experience. We’re pleased that you received an excellent service and we thank you for instructing our firm.

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