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Eric Robinson Solicitors

4.8 | 87 Reviews 87 Reviews | Technology & Construction
2,458 Total Company Reviews info icon Technology & Construction | info icon 2,458 Total Company Reviews Technology & Construction | info icon 2,458 Total Company Reviews

4 The Square, Richmond, Richmond, Surrey, TW9 1DZ

Accepting new clients

4 The Square, Richmond, Richmond, Surrey, TW9 1DZ

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 641251

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Eric Robinson Solicitors |

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Eric Robinson Solicitors Review Scores & Client Satisfaction Overview

4.8
Excellent
91%
Value for
Money
94%
Success
Rate
94%
Would
Recommend
Communication 4.7/5
Initial Impressions 4.8/5
Approachability 4.7/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.5/5

Accreditations

Eric Robinson Solicitors are accredited by

Children Law accreditation awarded to Eric Robinson Solicitors
Family Mediation accreditation awarded to Eric Robinson Solicitors
Criminal Litigation accreditation awarded to Eric Robinson Solicitors

Description

Making Law, Make Sense. Law is supposed to make life simpler, clearer and more predictable. At Eric Robinson Solicitors it is our job to make the law work for you. That means being easy to talk to. It means using real language rather than legal jargon. And it means doing everything we can to help you, or your business, get what you need. Our mission is making law, make sense.

Rankings by area of expertise

The rankings below show the areas of expertise that Eric Robinson Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Eric Robinson Solicitors Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
13% above
national average
95%+
Success
Rate
15% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.9/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Eric Robinson Solicitors are accredited by

Children Law accreditation awarded to Eric Robinson Solicitors
Family Mediation accreditation awarded to Eric Robinson Solicitors
Criminal Litigation accreditation awarded to Eric Robinson Solicitors

Description

Making Law, Make Sense. Law is supposed to make life simpler, clearer and more predictable. At Eric Robinson Solicitors it is our job to make the law work for you. That means being easy to talk to. It means using real language rather than legal jargon. And it means doing everything we can to help you, or your business, get what you need. Our mission is making law, make sense.

Rankings by area of expertise

The rankings below show the areas of expertise that Eric Robinson Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Eric Robinson Solicitors

Contact & Locations - Eric Robinson Solicitors

Opening hours

Monday 09:00–17:30
Tuesday 09:00–17:30
Wednesday 09:00–17:30
Thursday 09:00–17:30
Friday 09:00–17:30
Saturday (Closed)
Sunday (Closed)

4 The Square, Richmond, Richmond, Surrey, TW9 1DZ

Reviews

4.8 /5 87 Reviews
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Clients say

What clients say about Eric Robinson Solicitors

The firm specialises in wills, probate, lasting powers of attorney, conveyancing (residential and commercial) and employment and dispute matters, with strong legal knowledge and attention to detail. Clients praise efficient, thorough handling, timely communication and adept problem‑solving. Valued soft skills include professionalism, empathy, approachability, patience, clear plain‑English explanations and reassurance during stressful or sensitive matters. Reviewers highlight responsiveness, persistence in chasing issues and a supportive, friendly manner that makes complex processes straightforward and less stressful.

Clear communication
Professional staff
Timely updates
Knowledgeable advice
Efficient process
Approachable team
Empathetic support
Attention to detail
Reliable service
Highly recommended

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified

New Wills

We received an efficient and effective service in drafting new Wills. Clear explanations of current laws and legislation was provided, draft Wills were produced promptly with detailed explanations of the legal definitions.

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Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for your 5-star review. Our team is committed to delivering an attentive service and achieving the best possible outcomes for our clients. Your feedback means a great deal to us.

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anonymous

Verified
Wills, Trusts & Probate

Essential documentation, easily achieved

We recognised the importance of having Wills and Powers of Attorney in place so chose Eric Robinson, our local solicitors to assist us. From our first meeting with Kelly Smith we knew we had chosen well. Kelly passed over information in a simple, professional manner, allowing us to quickly understand what we needed to convey to her. The draft documents were prepared and issued to us in a timely manner so that finalisation was simple. Our thanks to Kelly.

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this review

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for your review. We appreciate the positive feedback you have given us and which we have passed onto Kelly. We look forward to working with you again in the future.

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Elyse Roberts

Verified
Wills, Trusts & Probate

Professional

Jo was very professional, explained every step and had excellent communication. I would recommend Eric Robinson Solicitors to everyone.

Legal experts tagged in
this review

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for your review. We appreciate the positive feedback you have given us and which we have passed onto Jo. We look forward to working with you again in the future.

0
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anonymous

Professional and down to earth

Kelly was great. I asked Kelly to draft my new will. Kelly left no stone unturned, Kelly was also easy to talk to and not snooty as I’ve found some solicitors. Kelly completed all tasks quickly and had a good eye for detail. Thank you Kelly, I would recommend you to all my friends without hesitation.

Legal experts tagged in
this review

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

We are grateful for your generous feedback. It was a pleasure working with you, and we’re glad we could provide you with a good service. Please don’t hesitate to reach out if we can assist you in the future.

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Anonymous

Verified

Professional

How well Daniel delt with my late fathers estate in spite of the many complications,this was handled with much care and we were kept informed.We also used the conveyance team again handled expertly

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Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for your review. We appreciate the positive feedback you have given us and which we have passed onto Daniel. We look forward to working with you again in the future.

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Other Reviews

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Jeremy

Jeremy

I recently purchased a property with Merriman, and they were very professional & helpful in navigating a tricky & drawn-out process. Natalie Plank & later Kelly Carson & Daniel Slade were responsible for my case, and I felt I was in good hands throughout.

0
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Daniel

Daniel

I have used Eric Robinson many time and this time I had Samantha and Cathy who were amazing. There was many stresses going on whilst selling my property due to my buyers solicitors being not that great. Samantha and Cathy persistently chased for results from them over and over again and it must have been a real headache for them but they are really professional and continued to push to get a result in the end. My sale did drag on longer than average but at no fault of Eric Robinson and all at fault with my buyers solicitors. Samantha and Cathy were ready almost two months ago and did a great job.

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Nadia

Nadia

Used Eric Robinson Bitterne in the past and again more recently and will definitely use their services in the future. Samantha Gilby was exceptional and responded to all of my queries promptly, dealing with my case very efficiently.

0
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Dawn

Housing & Property

Dawn's experience...

We had changed solicitor without being notified and she was rude and no very approachable, overall disappointed and would not recommend

0
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Muhammad Najm Us Saqib

Housing & Property

Muhammad Najm Us Saqib's experience...

We never met our solicitor through out the case it was not fair and reassuring

Legal experts tagged in
this review

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for your review. We are really pleased that you provided a 5* review but note that you did not meet the advisor in person which would have provided reassurance. We understand this and even though it is common for a property transaction to be conducted remotely, I am sure the lawyer managing your case would have happily met you in person or via an internet call, if requested. We appreciate your feedback and will give further consideration to this.

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Reviews

4.9 /5 2458 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Eric Robinson Solicitors

The firm specialises in wills, probate, lasting powers of attorney, conveyancing (residential and commercial) and employment and dispute matters, with strong legal knowledge and attention to detail. Clients praise efficient, thorough handling, timely communication and adept problem‑solving. Valued soft skills include professionalism, empathy, approachability, patience, clear plain‑English explanations and reassurance during stressful or sensitive matters. Reviewers highlight responsiveness, persistence in chasing issues and a supportive, friendly manner that makes complex processes straightforward and less stressful.

Clear communication
Professional staff
Timely updates
Knowledgeable advice
Efficient process
Approachable team
Empathetic support
Attention to detail
Reliable service
Highly recommended

ReviewSolicitors Review List

Profile image of Weaver

Weaver

Verified
Housing & Property

Exceptional Professionalism

Michala handled the sale of our flat and more recently the purchase of our bungalow. Michala is extremely knowledgeable and diligent in her field, and kept us at ease throughout both transactions. We would not hesitate to recommend Michala and would most certainly enlist her services in the future. Thank you so much Michala for making what can be a stressful time, smooth and seamless!

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anonymous

Verified
Wills, Trusts & Probate

Probate

Victoria Green did our late son probate for his NHS pension. Very Professional, Kind, all went smoothly.

Legal experts tagged in
this review

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for taking the time to leave your review. We are pleased to hear that you were happy with the service you received and appreciate your kind feedback.

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anonymous

Verified
Wills, Trusts & Probate

Will

Very patient and understanding of my thoughts and needs. She was very king also had the time for my attendance with her. Would choose her again if needed too.

Legal experts tagged in
this review

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for your positive review. We are grateful for your feedback and are delighted that we were able to assist you.

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Anonymous

Verified

Review of settlement agreement

Nayo provided timely and comprehensive review of the agreement and provided support through to execution.

Solicitors tagged in
this review

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for leaving such a positive review. We are pleased that you were satisfied with the service provided and value your feedback.

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Chris Richards

Verified

House purchase

An extremely professional yet friendly service provided by both Sarah and Charlotte

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Many thanks for your review. We are delighted to have been able to help and appreciate you taking the time to share your feedback

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Other Reviews

Profile image of Stephanie Palmer

Stephanie Palmer

Housing & Property

Stephanie's experience...

Sarah was fantastic at communicating with us as our sale and purchase progressed. She was patient and accommodating and worked hard to get our sale over the line when there were tricky issues posed by our buyers' solicitor.

Solicitors tagged in
this review

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for leaving such a positive review. We are pleased that you were satisfied with the service provided and value your feedback.

0
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Profile image of Stephanie Palmer

Stephanie Palmer

Housing & Property

Stephanie's experience...

Sarah was fantastic at communicating with us as our sale and purchase progressed. She was patient and accommodating and worked hard to get our sale over the line when there were tricky issues posed by our buyers' solicitor.

Solicitors tagged in
this review

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for leaving such a positive review. We are pleased that you were satisfied with the service provided and value your feedback.

0
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Profile image of Andy Duff

Andy Duff

Andy

Used Eric Robinson Bitterne for my conveyancing, Cathy Bailey was amazing. Very friendly, helpful and responsive to any queries or questions. I would highly recommend them.

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for taking the time to leave your review. We are pleased to hear that you were happy with the service you received and appreciate your kind feedback

0
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Kevin Luter

Kevin

Excellent service

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for taking the time to share your experience. We’re pleased that you were very happy with the service provided and thank you for instructing our firm.

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Alysha T

Alysha

We couldn't be happier with the service we received from Eric Robinson Solicitors. Hazzra Huxford and Sylvia Garcia were both fantastic working on the sale of our property and onward purchase. We exchanged contracts just 6.5 weeks after offers were accepted! The whole experience was smooth and stress free, with the best communication and continuous regular updates we've experienced working with a conveyancing solicitor. We would highly recommend Eric Robinson Solicitors.

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for taking the time to share your experience. We’re pleased that you received an excellent service and we thank you for instructing our firm.

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