Copley Clark Solicitors (Part of the Parfitt Cresswell Limited Group) logo

Copley Clark Solicitors (Part of the Parfitt Cresswell Limited Group)

4.8 | 55 Reviews 55 Reviews | Employment
798 Total Company Reviews info icon Employment | info icon 798 Total Company Reviews Employment | info icon 798 Total Company Reviews

Suites 5/6, Chancery House, St Nicholas Way, Sutton, Surrey, SM1 1JB

Accepting new clients

Suites 5/6, Chancery House, St Nicholas Way, Sutton, Surrey, SM1 1JB

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 658904

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Copley Clark Solicitors (Part of the Parfitt Cresswell Limited Group) |

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Copley Clark Solicitors (Part of the Parfitt Cresswell Limited Group) Review Scores & Client Satisfaction Overview

4.8
Excellent
93%
Value for
Money
95%+
Success
Rate
95%
Would
Recommend
Communication 4.8/5
Initial Impressions 4.7/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

Copley Clark Solicitors (Part of the Parfitt Cresswell Limited Group) are accredited by

The Law Society accreditation awarded to Copley Clark Solicitors (Part of the Parfitt Cresswell Limited Group)
Conveyancing Quality Scheme accreditation awarded to Copley Clark Solicitors (Part of the Parfitt Cresswell Limited Group)

Description

Parfitt Cresswell is a regional law firm established in 1908 with offices across the South East of England offering expert legal advice with a personal touch. Complimentary No-Obligations Consultation - Speak to One of Our Legal Experts Arrange to speak with one of our legal experts and find out where you stand, what your best options are and an approximate cost (should you wish to proceed) to meet your legal needs. This is a no-obligations consultation and can be in person, over the telephone or via video call, the choice is yours. Simply contact us today.

Rankings by area of expertise

The rankings below show the areas of expertise that Copley Clark Solicitors (Part of the Parfitt Cresswell Limited Group) offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Copley Clark Solicitors (Part of the Parfitt Cresswell Limited Group) Review Scores & Client Satisfaction Overview

4.8
Excellent
93%
Value for
Money
10% above
national average
95%+
Success
Rate
14% above
national average
95%
Would
Recommend
14% above
national average
Communication 4.7/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.8/5
Value for money 4.6/5

Accreditations

Copley Clark Solicitors (Part of the Parfitt Cresswell Limited Group) are accredited by

The Law Society accreditation awarded to Copley Clark Solicitors (Part of the Parfitt Cresswell Limited Group)
Conveyancing Quality Scheme accreditation awarded to Copley Clark Solicitors (Part of the Parfitt Cresswell Limited Group)

Description

Parfitt Cresswell is a regional law firm established in 1908 with offices across the South East of England offering expert legal advice with a personal touch. Complimentary No-Obligations Consultation - Speak to One of Our Legal Experts Arrange to speak with one of our legal experts and find out where you stand, what your best options are and an approximate cost (should you wish to proceed) to meet your legal needs. This is a no-obligations consultation and can be in person, over the telephone or via video call, the choice is yours. Simply contact us today.

Rankings by area of expertise

The rankings below show the areas of expertise that Copley Clark Solicitors (Part of the Parfitt Cresswell Limited Group) offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Copley Clark Solicitors (Part of the Parfitt Cresswell Limited Group)

Meet the team of Copley Clark Solicitors (Part of the Parfitt Cresswell Limited Group)

Contact & Locations - Copley Clark Solicitors (Part of the Parfitt Cresswell Limited Group)

Opening hours

Monday 09:00–17:30
Tuesday 09:00–17:30
Wednesday 09:00–17:30
Thursday 09:00–17:30
Friday 09:00–17:30
Saturday (Closed)
Sunday (Closed)

Suites 5/6, Chancery House, St Nicholas Way, Sutton, Surrey, SM1 1JB

Reviews

4.8 /5 55 Reviews
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Clients say

What clients say about Copley Clark Solicitors (Part of the Parfitt Cresswell Limited Group)

The firm specialises in conveyancing, wills, probate, LPAs, employment and family law, with clear expertise in complex property transactions and settlement agreements. Clients praise thorough legal knowledge, efficient, proactive case management and reliable outcomes. Valued soft skills include clear, patient communication, empathy, professionalism, responsiveness and calm reassurance during stressful or emotional matters. Reviewers highlight teamwork, persistence and trustworthiness, noting the firm makes complex processes understandable and provides supportive, client‑focused service.

clear explanations
friendly staff
prompt responses
professional conduct
calming manner
trustworthy advice
thorough work
good communication
compassionate support
efficient service

ReviewSolicitors Review List

Profile image of  Sara

Sara

Verified

Settlement Agreement

Natasha was very helpful, explaining the agreement in detail and terms I could understand. She was very prompt in her turnaround which was very much appreciated.

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Spencer Spencer

Verified
Employment

Excellent service start to finish

Natasha took me through all the documentation explaining in depth any potential issues or areas of concern I had. I would highly recommend Parfitt Cresswell and Natasha.

Solicitors tagged in
this review

A representative from Parfitt Cresswell Limited responded to this review

Hi Spencer, Thank you for taking the time to leave a review for Natasha. We will pass this onto Natasha who will be thrilled! Thanks also for the recommendation. We're pleased we were able to help you with your legal matter. If we can be of assistance in the future, please do let us or Natasha know. We'd be happy to help. Best wishes, Client Services Team - Parfitt Cresswell Solicitors

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Kate P

Verified
Employment

Wouldn't hesitate to recommend!

I approached several larger firms to take on my case, but none offered the same level of attention to detail or personal approach that I experienced from the outset with Parfitt Cresswell. Natasha was brilliant to work with throughout the process and achieved a far better outcome than I had expected. She worked quickly, efficiently, and always made me feel supported and informed during what was a tricky time. I would highly recommend Natasha and the team at Parfitt Cresswell to anyone looking for genuinely client-focused solicitors.

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A representative from Parfitt Cresswell Limited responded to this review

Dear Kate, Thank you for your lovely feedback. We're so pleased to see that Natasha was able to assist you with your matter and achieved the outcome you were looking for. We'll be sure to pass your feedback onto her. Thanks also for instructing us and trusting us with your legal needs. We really do appreciate it!. If we can be of any further assistance, please do get in touch. We'll be happy to assist. Thanks Kate. Best wishes, Client Services Team - Parfitt Cresswell Solicitors

0
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Anonymous

Verified
Employment

Employment exit legal support

I recently received excellent legal advice on my settlement agreement from Natasha. She was prompt, professional, and raised important points that significantly strengthened my exit agreement. Natasha was knowledgeable, supportive, and easy to work with throughout the process. I’ve already recommended her to others and would happily do so again.

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David Boucher

Verified
Employment

Great service

Natasha helped me through a redundancy settlement recently. She was very thorough and explained everything very clearly so I knew exactly what was going on.

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Other Reviews

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chris

chris

excellent in all respects understanding nub of problem communication

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Hativagoni

Hativagoni

I had an excellent customer experience with Lydia Wawiye of Parfitt Cresswell regarding my Settlement Agreement for redundancy. Lydia provided clear, concise legal advice, ensuring I understood all aspects of the agreement. Her professionalism, combined with her friendly and approachable demeanor, made a potentially stressful process much more manageable. Lydia's attention to detail and her prompt responses to my queries demonstrated a high level of commitment and expertise. I would highly recommend Parfitt Cresswell for their exceptional service and dedication to client satisfaction.

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Hativagoni

Hativagoni

I had an excellent customer experience with Lydia Wawiye of Parfitt Cresswell regarding my Settlement Agreement for redundancy. Lydia provided clear, concise legal advice, ensuring I understood all aspects of the Agreement. Her professionalism, combined with her friendly and approachable demeanor, made a potentially stressful process much more manageable. Lydia's attention to detail and her prompt responses to my queries demonstrated a high level of commitment and expertise. I would highly recommend Parfitt Cresswell for their exceptional service and dedication to client satisfaction..

0
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Rebecca

Employment

Rebecca

Very professional and polite team who supported me with my severance package paperwork. Would recommend.

A representative from Parfitt Cresswell Limited responded to this review

Dear Ms Arthur Very many thanks for leaving such a positive review they mean a great deal to us and we really appreciate your taking the time and will pass your kind comments on to Lydia Wawiye and her team. Should you require any further legal advice in the future do please contact us, we would be delighted to assist. With kind regards Client Services Team

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Hussen

Commercial Property

Hussen

Steve Cook treats me with professional courtesy and recounts previous conversations so we ae efficient in our process to achieving the case at hand. I prefer this familiar treatment over having to start over with a new representative by dealing with random companies.

A representative from Parfitt Cresswell Limited responded to this review

Dear Mr Iqbal Thank you so much for taking the time to leave such a positive review, we really do appreciate it and will pass you kind comments on to Steve Cook. Should you require any further legal assistance in the future please do contact us as we would be delighted to assist. With kind regards Client Services Team

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Reviews

4.8 /5 798 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Copley Clark Solicitors (Part of the Parfitt Cresswell Limited Group)

The firm specialises in conveyancing, wills, probate, LPAs, employment and family law, with clear expertise in complex property transactions and settlement agreements. Clients praise thorough legal knowledge, efficient, proactive case management and reliable outcomes. Valued soft skills include clear, patient communication, empathy, professionalism, responsiveness and calm reassurance during stressful or emotional matters. Reviewers highlight teamwork, persistence and trustworthiness, noting the firm makes complex processes understandable and provides supportive, client‑focused service.

clear explanations
friendly staff
prompt responses
professional conduct
calming manner
trustworthy advice
thorough work
good communication
compassionate support
efficient service

ReviewSolicitors Review List

Profile image of Ray Welch

Ray Welch

Verified
Wills, Trusts & Probate

Renewing my will

Each step carefully explained and options. Explored

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this review

0
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Profile image of  Sara

Sara

Verified

Settlement Agreement

Natasha was very helpful, explaining the agreement in detail and terms I could understand. She was very prompt in her turnaround which was very much appreciated.

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this review

0
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Profile image of Richard

Richard

Verified
Family Law

Divorce Proceedings

Great support from Eve throughout; knowledgeable, clear communication, and a calming influence!

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this review

A representative from Parfitt Cresswell Limited responded to this review

Dear Richard, Thank you for the positive review. We're pleased that Eve was able to assist you with your matter and that you found her a calming influence. We will be sure to pass this feedback onto her. If we can be of any further assistance, please do get in touch. Thanks Richard and all the best for the future. Best wishes, Client Services Team - Parfitt Cresswell Solicitors

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James James

Verified

Wills

Good service , explained the process to us in a clear manner

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A representative from Parfitt Cresswell Limited responded to this review

Dear James, Thank you for taking the time to leave feedback. We really appreciate it! If we can be of any further assistance, please do not hesitate to get in touch. Thanks James and all the best, Client Services Team - Parfitt Cresswell Solicitors

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Felicity

Verified
Wills, Trusts & Probate

Nothing was too much trouble

My godmother wanted a local solicitor, having moved area. She had decided to amend her Will and I found her a solicitor. Carole came to her home and was kind and supportive in the process, while being utterly professional. She answered questions any time they were asked and nothing was too much trouble.

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A representative from Parfitt Cresswell Limited responded to this review

Dear Felicity, Thank you for the kind review. We're very pleased to hear that you were happy with the service provided by Carole and hope that your godmother is settled and enjoying the local area. If we can be of any further assistance, please do let us know. Best wishes, Client Services Team - Parfitt Cresswell Solicitors

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Other Reviews

Profile image of M Evans

M Evans

A client

We found Vicky to be friendly, helpful and efficient. Highly recommend

A representative from Parfitt Cresswell Limited responded to this review

Thank you for the positive review. We're pleased to read that you were happy with the service provided by Vicky and would highly recommend her. We'll be sure to let her know. If we can be of any further assistance, please do get in touch. We're here to assist. Thanks again. Best wishes, Client Services Team - Parfitt Cresswell Solicitors

0
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Conor Vennard

Housing & Property

Conor

A huge thank you to Gwen and Patuni for all their hard work throughout what was a particularly difficult and complicated sale. They handled every challenge professionally and kept us informed throughout and were always responsive when we needed guidance or reassurance. We felt we could trust their advice completely and their persistence was a huge part of getting the sale over the line. I would not hesitate to recommend them. Brilliant team.

Legal experts tagged in
this review

A representative from Parfitt Cresswell Limited responded to this review

Dear Conor, Thanks so much for taking the time to leave a review. We really appreciate and love seeing positive feedback like this! It's great that you were happy with the service provided by Gwen and Patuni. We'll be sure to let them know. If we can be of any further assistance, please do let us know. Hopefully, we'll see you again in the future. Best wishes, Client Services Team - Parfitt Cresswell Solicitors.

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Darren Seward

Housing & Property

Darren

Jo was on the case and kept us updated throughout the process. Would highly recommend her.

Solicitors tagged in
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A representative from Parfitt Cresswell Limited responded to this review

Dear Darren, Thank you very much for the positive review. We really appreciate it! We're so pleased to hear that you had a good experience and would recommend Jo. We'll be sure to pass on your feedback. If we can be of any further assistance, please do let us know. We'd be happy to assist. Thanks Darren. All the best! Best wishes, Client Services Team - Parfitt Cresswell Solicitors

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Profile image of Mark Griffiths

Mark Griffiths

Housing & Property

Mark

Gwen was informative, professional and always responsive to any queries regarding the process in selling our property.

Legal experts tagged in
this review

Dear Mark, Thanks for taking the time to leave a positive review. We're pleased to hear that you had a good experience and we will pass your kind feedback onto Gwen. If we can be of any further assistance, please do let us know. Thanks Mark. Best wishes, Client Services Team - Parfitt Cresswell Solicitors

0
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Profile image of Mandy Griffiths

Mandy Griffiths

Mandy

We recently completed the sale of a property where Parfitt Creswell (Windsor) acted for our buyers. What should have been a straightforward transaction took nine months to complete. In our experience, much of the delay appeared to be due to poor communication and a lack of responsiveness from Parfitt Cresswell. All parties involved spent considerable time chasing updates, often receiving no response for weeks at a time. I would not normally leave a review for a company I had not personally instructed, but the level of communication throughout this transaction was so poor that I felt it was important to share my experience. Based on our experience, I would not recommend Parfitt Creswell.

A representative from Parfitt Cresswell Limited responded to this review

Dear Mandy, Thank you for sharing your perspective. We appreciate that property transactions can be stressful and that different parties involved may have differing views of the process. As solicitors, our professional duty is to act in the best interests of our client and in accordance with their instructions. As you were not our client in this matter, it would not be appropriate for us to comment on the specific circumstances referred to in your review. We can, however, confirm that throughout the transaction we remained committed to providing professional advice and representation in accordance with our client's legal interests and instructions. We acted proactively throughout, progressing all matters within our control promptly and diligently while working towards the best possible outcome for our client. Best wishes, Client Services Team – Parfitt Cresswell Solicitors

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