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This work covers defective digital content and related services sold to consumers in England, including software, apps, films, music and e-books, and the warranties that come with them under the Consumer Rights Act 2015. A solicitor practising in this area reviews terms, assesses breaches, and helps clients obtain a remedy when digital content is not as described, is of satisfactory quality, or fails to perform as intended. They draft and send notices, negotiate with providers, and, if needed, pursue a claim in the county court or small claims process to secure a refund, replacement or price reduction.
The key issue is the remedy for a breach by supplying faulty or non-conforming digital content and the deadline for taking action. A solicitor ensures the right remedies are pursued within statutory timeframes, handles communications with the seller or platform, and frames the claim to protect the client's position should enforcement or escalation be required.
You searched for Digital Content specialists. Here are related areas of law to help you narrow down your results.
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We have found a review that matches your query
Tagged solicitor Lucy McKenna
Without the help and advice from Lucy I don't think this issue would have been resolved. It was really helpful to feel someone was on your side
Review left by Anonymous
