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This work covers defective digital content and related services sold to consumers in England, including software, apps, films, music and e-books, and the warranties that come with them under the Consumer Rights Act 2015. A solicitor practising in this area reviews terms, assesses breaches, and helps clients obtain a remedy when digital content is not as described, is of satisfactory quality, or fails to perform as intended. They draft and send notices, negotiate with providers, and, if needed, pursue a claim in the county court or small claims process to secure a refund, replacement or price reduction.
The key issue is the remedy for a breach by supplying faulty or non-conforming digital content and the deadline for taking action. A solicitor ensures the right remedies are pursued within statutory timeframes, handles communications with the seller or platform, and frames the claim to protect the client's position should enforcement or escalation be required.
You searched for Digital Content specialists. Here are related areas of law to help you narrow down your results.
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Tagged solicitor Mary Yusuf
Mary looked after a complicated property issue involving a freeholder/leaseholder litigation. She was at all times communicative and articulated the key points that needed to be addressed.
Review left by stuart
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Tagged solicitor Phil Moir
Very happy with the service from Phil Moir and the larger team at Richard Reed. Never having had the need previously for any legal advice/help the matter did seem somewhat daunting to me but Mr Moir has been helpful, knowledgeable, patient and responsive. The matter hasn’t been fully resolved as yet….but we are nearly there and I’m very pleased with the service so far.
Review left by Howard
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Tagged solicitor Daniel Brooks
I think when getting Legal advice it can be a real mistake to go for the cheapest price! I am glad I did not do that and instructed Pool Alcock to act on my behalf in a land dispute. Everything was left to them and this resulted in winning my case - it looked like the person I was in dispute with went for the 'cheaper' Solicitor... A special mention for one of the partners Daniel Brookes who was superb from start to finish. Highly recommended..........
Review left by C
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Tagged solicitor Paul Zaleski
Paul Zaleski was so very helpful getting me through what could have been a really stressful time Would recommend him to anyone Very helpful
Review left by Jayne
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We were both really pleased with the level of service and commitment shown by Jack Bristowe. He kept us fully informed at all times and was always polite and personable - just what you need when dealing with legalities you know nothing about!
Review left by Maurice and Kim
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Tagged solicitor Daniel Henderson
Daniel Henderson was extremely patient and up front about everything he was on top of everything to do with my house sale. Even tho my sellers were particularly difficult he always kept my spirits up and explained exactly what I needed to do and when. He was a positive in what was a very stressful time.
Review left by Timothy Dominic David
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Tagged solicitor James McNally
I used Slee Blackwell after a bad experience with renting a holiday cottage during COVID. The place was not as described , not COVID safe nor did company try and resolve issues. Slee Blackwell took up the case quickly, pursuing it all the way through the courts until we got full restitution. Excellent all round.
Review left by John
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Tagged solicitor Hamidullah Khan
⭐⭐⭐⭐⭐ Exceptional Service & Outstanding Results across International Borders! I cannot express enough gratitude to Hamidullah Khan and the team at Farani Taylor Solicitors for their extraordinary work in resolving my complex monetary claim. This was a long, challenging case spanning over 4 years. Managing a high-stakes legal dispute from abroad—where I am based in the US and the defendant was in the UK—could easily have been a daunting nightmare. However, Hamidullah ensured that the distance was never a barrier. Throughout multiple hearings, complex court decisions, and various procedural hurdles, Hamidullah and his team handled every single detail with incredible precision, deep expertise, and unwavering professionalism. They kept me fully informed, reassured, and strategically positioned at every stage. Thanks to their tireless dedication and masterful handling of the case, justice was finally served in my favor. If you are looking for a highly skilled, dedicated, and top-tier legal team in the UK—especially for complex litigation—I cannot recommend Hamidullah Khan and Farani Taylor Solicitors highly enough! — Ganesh Rajagopal
Review left by Ganesh Rajagopal
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Tagged solicitor Tom Barry
My call was answered by Tom Barry this morning and he was incredibly conscientious and helpful in giving me initial advice towards settling a dispute I have had with the seller of a pony I purchased, which was misrepresented and mis-sold and has put both myself and that is my young child in danger! He kindly gave me advice and signed posting towards free services and also detailed what I can do myself before formally progressing with paying a retainer for legal service services. I really really appreciate appreciated Tom’s support and knowledge and I’m very thankful.
Review left by Victoria
