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Outsourcing contracts cover the transfer of services or activities, such as IT, HR, or facilities management, from a client to a supplier. They involve drafting and negotiating terms on service levels, performance standards, data protection, transition, and exit arrangements. A solicitor drafts the contract, reviews SLAs and data processing addenda, negotiates risk allocation, and coordinates with procurement, security teams, and the client’s board. The work often turns on how performance is measured, how data is handled, and how the relationship ends or is transferred.
The solicitor handles defined provisions, performance metrics, data protection and security, transfer of staff where applicable, termination rights, and exit or transition plans, including the transfer of assets, knowledge, and ongoing obligations. They manage regulatory considerations, risk allocation, and dispute resolution mechanisms to ensure enforceability and resilience of the outsourcing relationship.
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Tagged solicitor Claire Collinge
Claire helped me finalise a separation agreement with a US business. She provided clear and valuable advice and always provided timely responses.
Review left by John Maltman
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Marta had to do a lot of work to get me sorted, but she was wonderful! She queried contracts and chased people to help me get to exchanging. She helped to explain things to me which made it easier to understand, thanks such a lot!
Review left by Sarah
