In England, failure to make reasonable adjustments protects disabled people from disability discrimination by organisations in areas such as services, premises and employment. A solicitor in this area helps determine whether adjustments were required and whether they were reasonable, and what the client can do if they were not provided. They advise on evidence, rights and deadlines, prepare and negotiate with the other party, and, if needed, pursue a claim under the Equality Act 2010 in the county court, High Court, or employment tribunal. They may also assess strategies for accessible design and policy changes to prevent future breaches.
What a solicitor handles in these matters
A solicitor identifies the specific duties under the Equality Act 2010, collates evidence of barriers, drafts adjustment proposals or complaints, and negotiates with the organisation. If required, they issue or respond to proceedings, advise on limitation periods, and navigate courts or tribunals to challenge inadequate adjustments and secure remedies such as declarations, orders, or costs.
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