Top 10 of 1,793 law firms for Consumer Dispute Resolution, Dispute Resolution

Law firms ranked by client reviews

Consumer disputes cover problems arising between buyers and traders over goods, services or digital content, including mis-sold products, faulty goods, faulty services and unfavourable terms. A solicitor practising in this area handles people’s rights under the Consumer Rights Act 2015 and related legislation, including refunds, repairs, replacements, price disputes and mis-selling claims. They gather and review contracts, receipts and warranties, draft or respond to letters of claim, and issue or defend proceedings in the County Court or High Court when warranted, often guiding settlements or pursuing or resisting mediation and ADR when appropriate.

What a solicitor handles in these matters

They address provisions such as the sale of goods and services, faulty digital content, unfair terms, and statutory rights. The solicitor drafts statements of case, prepares witness evidence, negotiates settlements, and manages court processes in the County Court or High Court, including disclosure and preparation for trial. They may also handle small claims track procedures, represent clients at mediation, and advise on remedies like refunds, replacements or compensation, while coordinating with regulators and consumer bodies as needed.

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4.9 641 Reviews

95%+

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We have found a review that matches your query

Had the pleasure of dealing with Henna Lynch who provided an extremely professional and efficient service during the whole process. She was also very empathetic whilst dealing with my elderly mother who has the onset of dementia.

Review left by Shirley Ward

5.0 84 Reviews

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4.2 32 Reviews

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4.9 340 Reviews

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4.8 1,045 Reviews

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4.9 712 Reviews

95%+

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95%+

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95%+

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We have found a review that matches your query

Kate Green

Tagged solicitor Kate Green

A pleasant company to have work on our sale. The valuation for probate was done quickly and professionally. The subsequent sale process was handled well by Kate. Sensible approach to marketing and price setting. Kate kept us informed of progress and in a chain of four buyers/sellers kept things moving. All went thorugh smoothly and Kate answered all queries quickly, politely and professionally. Chased things as needed and communicated well with us.

Review left by Charles

4.8 747 Reviews

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95%+

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297

Elaine Ho

5.0 5 Reviews

95%+

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95%+

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95%+

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